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    Sirenis Punta Cana Resort Casino & Aquagames

    Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
    1 (809) 688-6490
    Hotel website
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    Lowest prices for your stay
    11/7/2017 11/8/2017
    Traveler (10390)
    Pool & Beach (2385)
    Storyboard
    Overview
    • Excellent38%
    • Very good30%
    • Average16%
    • Poor9%
    • Terrible7%
    Travelers talk about
    “tropical suites” (117 reviews)
    “jade restaurant” (64 reviews)
    “aqua park” (74 reviews)
    Internet
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Facilities for Disabled Guests
    Conference Facilities
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Deals
    Nov 7Nov 8
    |
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (8,831)
    There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
    See the most recent reviews
    Traveler rating
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    1,491 - 1,495 of 4,794 reviews

    Reviewed January 7, 2016 via mobile

    Rooms: Basic rooms are very outdated and old, upgraded rooms are very nice. Definitely worth the price of the upgrade. Pools: Two pool bars are very convenient. Huge pool area made it easy to find spots at the pool in the morning. Staff worked very...More

    Thank TGoble
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded February 8, 2016

    Good afternoon TGoble, First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. You have put a lot of useful comments in this review to really help...More

    Reviewed January 6, 2016

    Rough start to our trip. Bought the Distinction Collection sold as the Mirage Suites on the Tropical side of the resort. We expected upgrades as we have received at other resorts in the past. No welcome cocktail and appetizer, private check in, or anyone to...More

    Thank kellarc
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded February 8, 2016

    Good afternoon kellarc, First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want to discuss any...More

    Reviewed January 6, 2016 via mobile

    As a whole the holiday was good but the hotel itself needs work. We arrived at around 8pm to a very good welcome cocktails and a cold towel. We were taking to the M block of cocotal side the room seemed ok so we got...More

    Thank Pack1984
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded February 8, 2016

    Good afternoon Pack1984, First of all I have to thank you for taking the time to write your review, this always helps us to improve our services. I leave you my e-mail assistantmngr.dr@sirenishotels.com if you want to contact me personally. If you decide to come...More

    Reviewed January 6, 2016 via mobile

    We ignored reviews should of listened stayed in many long haul inclusive resorts this is not great Positives friendly staff, beautiful gardens, large pool area, rooms ok not lavish like pics. Noisy neighbours not hotels fault though! Water park was ok for an hour or...More

    2  Thank 1393July
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded February 8, 2016

    Hello 1393July, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed our pools and overview. As per your other comments, they will help us improve the quality of the services we offer. Please don’t hesitate...More

    Reviewed January 6, 2016

    I had a great time but was surrounded by horror stories, fuming guests. (For example: snake in room, unswept rooms, hair on pillow upon check-in, guests being moved due to methane, toilets not flushing, leaking toilets, dirty sheets, keycards not working, power outage in one...More

    Thank worldtravellerWhitby
    Response from Aquagames, Assistant manager at Sirenis Punta Cana Resort Casino & Aquagames at Sirenis Punta Cana Resort Casino & AquagamesResponded February 8, 2016

    Good afternoon worldtravellerWhitby, First of all I have to thank you for taking the time to write your review and I’m glad to see you enjoyed the great services of our team. Please don’t hesitate to contact me at assistantmngr.dr@sirenishotels.com for anything you might need...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    • Casino and Gambling
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • $152 - $438 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #42 Family Hotel in Punta Cana
    • #43 Casino Hotel in Punta Cana
    • #45 Romantic Hotel in Punta Cana
    • #63 Top resorts Hotel in Punta Cana
    • #67 Spa Hotel in Punta Cana
    • #67 On the Beach Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 427
    • Reservation Options
    • TripAdvisor is proud to partner with TravelUp, Expedia, Booking.com, Hotels.com, Evoline ltd, Travelocity, Cancelon, TripOnline SA, Orbitz, Hotwire and Cheap Tickets so you can book your Sirenis Punta Cana Resort Casino & Aquagames reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Sirenis Cocotal Beach Hotel Punta Cana ,
    • Sirenis Cocotal Beach Resort Casino And Spa ,
    • Sirenis Resort Punta Cana ,
    • Sirenis Cocotal Punta Cana ,
    • Hotel Sirenis Cocotal Beach ,
    • Sirenis Cocotal Resort
    Add Photo Photos
    Traveler (10390)
    Pool & Beach (2385)
    Room & Suite (1439)
    Dining (645)
    Hotel & Grounds (5978)
    Bathroom (292)
    Family and Play Areas (215)
    Business Center & Event Rooms (20)
    Nearby
    Sponsored by:
    Breathless Punta Cana Resort & Spa
    9,840 reviews
    .88 miles away
     
    Dreams Punta Cana Resort & Spa
    11,523 reviews
    1.39 miles away
     
    Majestic Colonial Punta Cana
    18,357 reviews
    9.97 miles away
     
    Zoetry Agua Punta Cana
    4,334 reviews
    1.90 miles away
     
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    Ask a question
    Questions & Answers
    christinak593
    October 20, 2017|
    Answer
    Response from Maryios |
    Depends on your travel agent and concierge and as far as I know you book the day after you arrive
    0
    Votes
    jax944
    October 19, 2017|
    AnswerShow all 2 answers
    Response from 289cookie | Reviewed this property |
    HI, They have pool towels which you pick up down by the pool. You give them your water park card and they give you a blue towel and you can change it as much as you want! We changed ours at the end of each day and you can... More
    0
    Votes
    Lisa F
    October 15, 2017|
    AnswerShow all 2 answers
    Response from Rochelle A | Reviewed this property |
    My entire response didn't post.... I would contact your members care executive about having a renovated room I think they have more authority to get things done for members. If you are not an SPT member I would contact the... More
    0
    Votes
    Room Tips
    "Request a recently renovated room"
    Read review
    "get close to lobby"
    Read review
    "G Block and third floor rooms give a great view"
    Read review
    "Block M balconies face a garden and access road, the sun is on the balcony in the morning."
    Read review
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