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Sirenis Punta Cana Resort Casino & Aquagames

05/15/2017 05/16/2017
1 room 2 adults 0 children
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Sirenis Punta Cana Resort Casino & Aquagames
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8,410 Reviews from our TripAdvisor Community

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Durham, United Kingdom
Reviewed yesterday NEWvia mobile

Ok I'm only on day 4 of our 14 day holiday but I'm going to risk doing my review now!! Reason being I'm so peed off with seeing such bad reviews! Jesus lighten up people! Oh and I'm secretly hoping for a lobster and champagne dinner ! Firstly the complex is large and beautiful! Yes there are renovations going on...

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Thank lady-t121
dscampers, Toronto, ON
Reviewed yesterday NEW

Overall, we had a great trip, and would be likely to return, or visit another Sirenis location. It was great for families with kids. The Kids Club was fun although I didn't really send my daughter until later in the week. There was always lots to do. Food was really good at the buffets. A lot of selection and my...

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Thank ba4hire
Reviewed yesterday NEW

The problem with SIRENIS is a multiple issue of management and service. It has nothing to do with the place which is real fantastic when looking at the gardens or the scenery. You could see right away that this is a “HAS BEEN” place and that there are no steps undertaken to upgrade and make good. This is although we...

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1Thank Hassen M
London, Canada
Reviewed 2 days ago NEW

My husband and I visited this resort Apr 5-12th. It was our second visit to the Tropical side reserved by Air Transit. Our room was in the Q block and had been redecorated recently. It had a king size bed, new curtains, new sink and toilet. This resort is getting old and major plumbing and electrical updating is needed. The...

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3Thank willyLondon
Reviewed 2 days ago NEW

This hotel is beautifull, i give it a plus for decoration and cleanllness. Since my arrival until i leave this hotel, i have not had much to reproach this hotel, some small negligences, but its nThe hotel can be prous of its hostesses, theu are super nice, and very attentive. I have eaten at all the restaurants of this hotel,...

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2Thank Gareth N
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Gareth N It’s really great to hear you had a nice vacation with us and that you enjoyed, It really reflects the effort of our whole team to make sure our visitors have a great time and feel at home. I will definitely pass on your comments to RICKY as I’m sure he will be so happy to hear...

Reviewed 5 days ago NEW

My fiance and I travelled to the Sirenis Punta Cana booked through Thompson travel in September 2017. On arrival at the hotel we were greeted by cocktails, beers, cold flannels and an ice cold fruit selection. The check in process was a little slow due to their being a large number of people checking in at the same time but...

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6Thank Laura W
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Laura W First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. We apologize for any inconvenience you might have experienced and we hope you give us the opportunity to be at your service in the near future. Sincerely Abel Morillo...

Reviewed 6 days ago NEWvia mobile

My boyfriend and I booked through Air Transat for our first ever vacation outside of Canada at Sirenis Cocotal in Punta Cana. We stayed there Apr 1-8th. Neither of us were disappointed, despite all the nightmarish reviews I would read almost daily in the weeks leading up to our departure. We did overhear a few complaints from other guests while...

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10Thank JoleneM1980
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello JoleneM1980 Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please don’t hesitate to contact me for anything you might need in a future stay. It will be a pleasure to welcome you again in...

Carbonear, Canada
Reviewed 6 days ago NEW

I loved my week from March 27 to April 3 2017 at the Sirenis ,great people very friendly ,caring staff,lots of entertainment for everyone ,a beautiful lady named Doris took excellent care of our room every day ,great caring services there to take care of you at meal times , clean beaches and pools ,I just loved it there and...

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2Thank _laura_parsons123
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello laura_parsons123 First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. Please don’t hesitate to write me if you decide to come back in the future. Sincerely Abel Morillo Assistant Manager

Oshawa, Ontario, Canada
Reviewed 1 week ago NEW

This will be a long review, as I was so skeptical after reading some real bad reviews.....and once we got to the hotel and the days after, how my opinions changed so drastically. I have travelled a lot over the last 40 years and my expectations are set quite high. We were at Sirenis from April 12-19, over the Easter...

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6Thank Chris D
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Chris D First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. You have put a lot of useful comments in this review to really help people understand the type of resort we are. Please don’t hesitate to write me if...

Newmarket, Canada
Reviewed 1 week ago NEW

Went for a week from April 16-23 for a wedding. This is my 51st all inclusive vacation so I know what's good and bad. The good...the beach, buffet and most of the staff. The bad...the beds are the hardest I have ever slept on, sore every morning . Our safe didn't work and after three tries they couldn't fix it....

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2Thank Mubber55
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Mubber55 First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally if you want to discuss...

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05/15/2017 05/16/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $107 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#65 Spa Hotel in Punta Cana
#66 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travelers.
1,212 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not stay in L04. AC was really noisy. Chairs on patio were really old.”
ba4hire, yesterday | Read review
“No good rooms available for the time being. You have to wait until renovation is complete”
221hassenm, yesterday | Read review
“Try for a renovated room!”
Mubber55, 1 week ago | Read review
“Cocotal Side”
  • Body fluids on couch
  • Tv...
  • Exposed wires
  • Dirty curtains
  • Exposed wires
Taylor1990, 1 week ago | Read review
“dont get a room by the lobby the large peacocks squawk and get up on the balconies”
RoxanneL267, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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