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Grand Sirenis Punta Cana Resort

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Playas De Uvero Alto, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (13762)
Pool & Beach (2951)
Dining (838)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#70 of 156 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
Grand Sirenis Punta Cana Resort Casino & Aquagames reopened the doors to its luxurious, fully refurbished holiday complex. This renovated resort boasts a very elegant and seductive design. Enjoy a unique holiday in our Caribbean Paradise surrounded by an explosion of colour and beautiful nature. Grand Sirenis Punta Cana Resort is made up of two hotels, Grand Sirenis Cocotal Beach Resort and Grand Sirenis Tropical Suites. This spectacular five star resort is situated in one of the most beautiful coconut groves in Punta Cana; set in a privileged position, the Grand Sirenis Punta Cana Resort offers activities for all ages, whether for families, couples or groups of friends. Punta Cana invites you to experience a dream holiday. The exotic Caribbean atmosphere, the friendly locals and transparent waters all provide a magical destination just waiting for you!
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Full view
Property amenities
Parking
Paid wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Internet
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
French, Spanish
11331Reviews2148Q+A100Room tips
Traveler rating
  • 4,691
  • 3,152
  • 1,694
  • 960
  • 836
Traveler safety
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Popular mentions
Ledwin M wrote a review Yesterday
1 contribution
Went for a week for anniversary celebration, the staff was very friendly and went above and beyond to make sure we enjoy our time, Cristina morales took care of us every breakfast and lunch with a smile definitely coming back this time with our kids and their families.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
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Kathy G wrote a review Jun 11
1 contribution
This resort has many activities to do. The shows in the evening were amazing. Ana Pena was a good yoga instructor and very welcoming when it was time to do activities. The shows in the evening is were good and entertaining. I will be coming back to this resort.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Sirenis Punta Cana Resort, Owner at Grand Sirenis Punta Cana Resort
Responded 2 days ago
Dear Kathy G, We appreciate the time invested to share your comments about the resort Grand Sirenis Punta Cana & Aquagames. The biggest reward we can receive is comments like yours that inspire us to keep working very hard to strive for excellence. Our main priority is to guarantee your maximum level of satisfaction and we feel happy that we achieved it through your visit. We appreciate your positive remarks in regards to our property and the staff, especially Ana Peña from the animation team. We cannot wait for your return and pamper you as you deserve. Cordially, Ksenia Romashova Assistant Manager
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Alex R wrote a review Jun 10
4 contributions1 helpful vote
FOOD Typically it’s normal for the food at a buffet at a all inclusive resort to not be the best but here at Sirenis they go all out to give you possibly the worst food you’ve ever eaten ever single dish is so loaded with so much sodium and MSG it would leave even the Chinese buffet in the states in shock well the buffet is bad but the restaurants must be better you must be telling yourself WRONG the food is somehow worse at these places first night we go to a Mediterranean restaurant and I have seafood stew with a couple shrimp and and 5 mussels thrown in food was completely and utterly inedible because of how loaded of sodium it was and ended up giving me food poisoning and keeping me on the toilet for 24 hours unable to enjoy a entire day of my vacation and eating bread and water for a day Third day was a rodizio style restaurant which wasn’t rodizio style at all they come around with the entrees once for each table and there was only one type of steak on the menu how can you call a restaurant rodizio which implies it’s a steak house and only serve one cut of meat which had obviously been frozen for 1-2 weeks at the very least. The concierge wasn’t very helpful either they told us to come back on Monday to make more reservations for restaurants when we go to see her Monday morning at around 10:00 we are told everything has been reserved except one restaurant on Thursday great more buffet time. I know what you must be thinking it must have been something lost in translation or something because very few people here speak Spanish but sadly it’s not me and my family are Cubans and we speak fluent Spanish. BEACH The shores is covered by at least 2 feet of seaweed all the way down the beach 4 men are working during the day to wheelbarrowing seaweed from one end to the other a job that should be done with heavy machinery during the early morning hours or the middle of the night 4 men are only able to do so much when seaweed keeps making its way to shore by the minute so if you enjoy a poorly kept beach this is the place for you. POOL Pool is fine somewhat poorly designed one side is shallow and you’re able to stand in and is constantly packed the other side is around 6’5 and empty at all time COVID TESTING AND PHARMACY We went the first day to make a appointment for our covid test there was a long line and someone at the location told us that we could make our appointment online scanning the QR code and told that the antigen test was free on the paper work we showed up for our appointment today at 9am and told that our online application was void because we had to go in and fill out all the information in person and that the test were $25 per person a complete contradiction to what we were told 3 days before we went to the pharmacy looking for anti nausea medications for a deep sea fishing trip we were going on everyday and it was closed we didn’t figure out until we saw someone going in there that it was closed because there was no one to work there because of the covid tests so sign outside the establishment nothing. EMPLOYEES The employees are great all extremely friendly servers are on top of refills and the women in charge of cleaning our rooms was great always keeping our room extremely clean and doing everything that’s expected sadly this isn’t enough to makeup for the poor experience the places for living used dishes and cups hasn’t been picked up for serval days and is covered in fruit flys OVERALL Don’t waste your hard earned money on this place it’s not worth it everything is poorly managed and nobody can give you the correct information you need
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1 Helpful vote
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Response from Sirenis Punta Cana Resort, Owner at Grand Sirenis Punta Cana Resort
Responded 2 days ago
Dear Guest, First of all, thank you for leaving us your review of your recent experience at Grand Sirenis Punta Cana Resort & Aquagames. We are very disappointed that we have not achieved your maximum satisfaction. Let us apologize for any inconvenience you encountered during your stay, as this is not the kind of service we are accustomed to provide. We really appreciate your detailed feedback, which helps us to identify specifically the areas of opportunity in order to improve them. I would like to highlight that we have to consider the long trip from a different country, the tropical weather we have at the area which is warmer than usual, due to the all-inclusive package the guests eat the kind of food that they regularly do not eat every day at home, all these factors influence in having symptoms of food poisoning nevertheless this is not real. Once again, we express our sincere apologies and hope that despite these inconveniences you can give us the opportunity to demonstrate to you the experience that only Grand Sirenis can guarantee. Best regards, Ksenia Romashova Assistant Manager
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Jennifer V wrote a review Jun 5
3 contributions2 helpful votes
My family and I spend a great week in hotel sirenis. The hotel staff is extremely friendly and make us feel like family specially our concierge FRANCISCO ALEJANDO, he was polity and extremely attentive always taking care of our needs. THANK YOU GUYS! I’ll Definitely visit you again ❣️❣️
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Response from Sirenis Punta Cana Resort, Owner at Grand Sirenis Punta Cana Resort
Responded 6 days ago
Dear jennifervD9864XZ, It is a pleasure to receive your comments and review in regards to our resort Grand Sirenis Punta Cana Resort & Aquagames. We are happy to read your so positive recognition of your incredible recent experience and to see that you pointed our friendly staff and great experience in general. We appreciate your positive remarks in regard to Francisco Alejandro from the Concierge Team, who made your stay very special. We hope to have the opportunity to welcome you back soon and bring you an even better experience! A greeting from the Heart, Ksenia Romashova Assistant Manager
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Tim A wrote a review Jun 4
6 contributions1 helpful vote
We had one of the greatest anniversary trips ever here. By far one of the best all inclusive resorts in the Dominican Republic. Thank you to ALL staff for your attention. Can't wait to go back and enjoy another week.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Sirenis Punta Cana Resort, Owner at Grand Sirenis Punta Cana Resort
Responded 1 week ago
Dear timandclaudia97, Thank you so much for taking the time to share with us your feedback about your stay at Grand Sirenis Punta Cana Resort & Aquagames. We cannot be more satisfied to know that our effort to provide great customer service has been recognized. Your positive mentions about our friendly staff and attention during your anniversary are highly appreciated, they confirm that we are on the correct read to the excellence. We hope we can have the opportunity to welcome you back in future holidays to keep providing you an unforgettable experience. Best regards, Ksenia Romashova Assistant Manager
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PRICE RANGE
$97 - $438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sirenis cocotal beach hotel punta cana, sirenis cocotal beach resort casino and spa, sirenis resort punta cana, sirenis cocotal punta cana, hotel sirenis cocotal beach, sirenis cocotal resort
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
818
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Frequently Asked Questions about Grand Sirenis Punta Cana Resort
Which popular attractions are close to Grand Sirenis Punta Cana Resort?
Nearby attractions include Tropical Treasure (0.7 miles), Macao Beach (4.8 miles), and Sirenis Aquagames Punta Cana (0.2 miles).
What are some of the property amenities at Grand Sirenis Punta Cana Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Sirenis Punta Cana Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Sirenis Punta Cana Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Sirenis Punta Cana Resort?
Yes, parking is available to guests.
What are some restaurants close to Grand Sirenis Punta Cana Resort?
Conveniently located restaurants include Flavor Market, Vespa, and Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana.
Are there opportunities to exercise at Grand Sirenis Punta Cana Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Grand Sirenis Punta Cana Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Sirenis Punta Cana Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Sirenis Punta Cana Resort?
The staff speaks multiple languages, including Spanish and French.
Does Grand Sirenis Punta Cana Resort have any great views?
Yes, guests often enjoy the ocean view available here.