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Playa De Arena Gorda, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Bavaro
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 165 hotels in Punta Cana
Location
Cleanliness
Service
Value
The All Inclusive 24h Hotel Riu Palace Bavaro opens all year round and is located on the beautiful Playa Arena Gorda beach, in the holiday area of Punta Cana, on the Dominican Republic's eastern coast. Riu Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to El Cortecito (10 km), Higüey (40 km) and Punta Cana International Airport (PUJ) (25 km) and invites you to explore the area. The hotel has 610 comfortably furnished rooms with free WiFi and offers many amenities. Relax in the spa or get in shape at the gym. 4 outdoor pools, 2 of them with swim up bar and integrated whirlpool bath, 1 children’s pool and the ‘Splash Water World’ water park. For the youngest guests, children’s entertainment (4-12 years old). For adults, daytime and evening entertainment, discotheque and Riu Pool Parties. For lovers of gastronomy, live cooking stations and themed buffets at our main restaurant, as well as Japanese, Italian, Fusion, Steakhouse and Gourmet specialty restaurants; 8 bars located in different areas of the hotel.
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Room & Suite (1,095)1,095
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
Spanish
4,564Reviews791Q+A100Room tips
Traveler rating
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Popular mentions
Jacqueline G wrote a review Nov 22
Douglasville, Georgia2 contributions
Great resort very clean staff was Amazing...Thank You I will be back very soon..Food was delicious welcoming staff. Entrainment wasn't that great but once again the Staff was Awesome... Whenever I needed anything from housekeeping it was brought to my room no problem
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Date of stay: November 2020Trip type: Traveled solo
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Jose R wrote a review Nov 6
1 contribution
We went to this Resort on October 26th to November 2nd and with the epidemic I do not recommend anybody going the ambience is very poor it's about 35 to 40% occupied and out of those 40% occupied 98% or local people not good the restaurants are only opened one every night and they switch every day to a different one the food is the same food for the whole 7 days we were there they never change the menu no music because they don't want nobody Gathering because the epidemic so that's my review I would wait until all, oh and no shows at night.
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Date of stay: November 2020Trip type: Traveled with family
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Bavaro
Responded 2 weeks ago
Dear José, Thank you for taking the time to share your candid review with us. We are disappointed to hear about the experience you felt you had during your stay with us. On our website we do indicate that in order to meet each country’s hygiene requirements, there may be some changes to each hotel’s services or facilities that differ from what is described. All the changes that may occur are only to ensure our customers’ wellbeing and peace of mind. Certainly. it would be our wish that we would have been able to give you the wonderful memories we know our team can provide. We regret that is not the experience you felt you had and wanted to take a moment to express our sincerest apologies. Please know, we hold a higher standard than what you experienced. Certainly, this has been shared with the appropriate department to ensure we use them to improve for the future so we can better serve our guests It is our hope to welcome you in the future under better circumstances in order to give you the memorable experience you deserve. Kind Regards Hotel Riu Palace Bavaro Online Reputation Manager
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Kaley C wrote a review Oct 2020
8 contributions4 helpful votes
Goodness we’ve had difficulty finding people that spoke English and we met Sandy! He’s a waiter in the buffet area and made us feel like royalty giving us flowers and running to refill our drinks! Our last resort we couldn’t find anyone that spoke English on the resort so this was a breath of fresh air! Thank you Sandy!!!!
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Date of stay: October 2020Trip type: Traveled with friends
2 Helpful votes
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Jkaycee0 wrote a review Oct 2020
3 contributions7 helpful votes
Arrival- We arrived and the staff at the front they were awesome, very nice and friendly and gave you two good rooms that were close from the other. Food- Food and drinks were very good, I can't complain about it. They had a variety of food and drinks everyday. Pool- Pool was ok but the music was only at the pool bar and if you go there, the bartenders will try to get you drunk so you can leave quickly. We preferred to walk and visit the RIU BAMBU one, the pool closed really late , not like the palace bavaro at 6pm, and also they had good music and we could use our speaker over there. We had a very good time at the pool at Riu BAMBU. - Visiting other resorts I didn't like the fact that this hotel being a 5 star hotel, didn't have any single train that could take us to other hotels and we had to walk all the time back and fourth to see el Riu BAMBU, that was the only hotel open due to COVID-19 , we didn't get to enjoy the spuma party either but I mean, I can't complain about this resort just for the fact that I could go to RIU BAMBU t have fun. -Water park Water park was amazing, the only problem was that they don't serve alcohol drinks there. Overall the hotel was good, they need to try to make it a little bit more fun with music etc and don't make it look like a old people resort. The RIU BAMBU is perfect if you want fun, that's for sure. But the drinks at the palace bavaro were better honestly cause they had champagne etc so it was a good thing that we could visit both. ♥️
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Date of stay: September 2020Trip type: Traveled with friends
3 Helpful votes
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Patricia wrote a review Oct 2020
1 contribution
Probably Riu thinks to live on an other planet....as they followed NO Covid rules at all: - no safety distance between the tables in the restaurants - waiters most had the mask covering only the mouth - no control at restaurant entrances if guest sanitized the hands - buffet - really RIU??? guests touched all the same forks and spoons at the buffet - most of the housekeeping personal had no masks I can not suggest to go to this hotel, happy to be at home without Covid.
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Date of stay: October 2020
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Bavaro
Responded 4 weeks ago
Dear Guest, Thank you for staying with us and for expressing your concerns. We are very surprised by your comments as we are applying strict anti covid-19 protocols in collaboration with preverisk. A prestigious company specialized in health and safety in the tourism sector which guarantees the total reliable stay in our facilities. We regret that you got another impression and will surely forward your feedback with corresponding team for an appropriate follow up. We sincerely apologize for the inconvenience you experienced with us during your stay. We do hope to meet your expectations next time if you decide to give us another chance. With our best wishes we remain, Hotel Riu Palace Bávaro Online Reputation Manager
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PRICE RANGE
$171 - $373 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
610
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Frequently Asked Questions about Hotel Riu Palace Bavaro
Which popular attractions are close to Hotel Riu Palace Bavaro?
Nearby attractions include Bavaro Beach (1.8 miles), Vivaldi Cigars (4.2 miles), and Escapology (4.3 miles).
What are some of the property amenities at Hotel Riu Palace Bavaro?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Riu Palace Bavaro?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Bavaro?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Bavaro?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Hotel Riu Palace Bavaro?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Riu Palace Bavaro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Hotel Riu Palace Bavaro have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Bavaro accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.