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Excellence Punta Cana

13,672 reviews
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Traveler (14967)
Pool & Beach (3756)
Storyboard
Overview
  • Excellent67%
  • Very good21%
  • Average7%
  • Poor3%
  • Terrible2%
Travelers talk about
“lobster house”(1,846 reviews)
“cascade pool”(671 reviews)
“the grill”(1,734 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Offers from Excellence Punta Cana
Special Offer: On Sale! Up to 40% Off
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Reviews (13,672)Write a Review
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13,134 results
Traveler rating
8,649
2,806
977
415
287
Traveler type
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LanguageEnglish
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8,649
2,806
977
415
287
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All reviewslobster housecascade poolthe grillchez isabelleour honeymooncafe kafeflavor marketmartini barlas olasred flagshorseback ridingswim up barsax playermini barfrench restaurantbug sprayride from the airport
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6,521 - 6,525 of 13,134 reviews
Reviewed August 1, 2013

Terrible. I will be telling all of my friends and family members to avoid this place at all costs. Travelled there with a small group and on Monday 7/22/13 the resort had no hot water from the time I went to bed the night before...More

11  Thank Bakercollege79
Response from Excellence_Group, Community Manager at Excellence Punta CanaResponded August 9, 2013

First and foremost we would like to thank you for taking the time to bring this discontent to our attention. On behalf of Excellence Punta Cana, we would like to offer you our most sincere apologies for the situations faced during your stay which caused...More

Reviewed August 1, 2013

Loved the setting. The grounds and rooms and building are all in good shape and well maintained. We were told to upgrade to the Excellence Club and glad we did! This added a lot to the experience between the private beach area, the ability to...More

3  Thank princessnpea828
Response from Excellence_Group, Community Manager at Excellence Punta CanaResponded August 9, 2013

We are pleased to know that your relaxing vacation with us was highlighted by the courteous attention of our staff, comfort room accommodation & amenities. On the other hand we are very sad to read we didn’t meet your expectations since one of our main...More

Reviewed July 31, 2013

this was are 7or8time here it gets better everytime we were in bldg. 1 room1 prefect!!!!the staff just gets better marlon with activetives is new but great raffalina the hostess at Toscana we new from the past but she was out of this world great...More

3  Thank billydConnUsa
Reviewed July 31, 2013

Before I arrived, I read over 200 review for the good and bad. The good: Food was pretty good but not great. The people complaining about how they were constantly harassed about excursions appears to be blown way out of proportion. I was there for...More

2  Thank Derek N
Reviewed July 30, 2013

My husband and I and another couple were at the resort from July 20-27 and had an amazing time. The resort while not new is very well maintained and is always being cleaned, swept, polished, etc. We stayed in a junior suite in the 6...More

4  Thank mmc916
Response from Excellence_Group, Community Manager at Excellence Punta CanaResponded July 31, 2013

Thank you for posting a review about your stay at Excellence Punta Cana and for choosing our hotel for your Caribbean vacations. We are very pleased to read your positive valuation about the friendliness and availability of our staff members, our beautiful premises, our entertainment...More

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About
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Pool
Restaurant
Beachfront
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Dry Cleaning
Banquet Room
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Tennis Court
Spa
Casino and Gambling
Hot Tub
Adult pool
Outdoor pool
Details
Price range
$265 - $663 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Punta Cana
#10 Casino Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#13 Spa Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms
Details
Price range
$265 - $663 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Punta Cana
#10 Casino Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#13 Spa Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (14967)
Pool & Beach (3756)
Room & Suite (2387)
Dining (1006)
Amenities (149)
Business Center & Event Rooms (70)
Family and Play Areas (58)
Restaurants and Bars (PRE-RENOVATION) (43)
Questions & Answers
Ask a question
Felicia J
February 22, 2018|
Answer
Response from Gayle M | Reviewed this property |
If the driver was aggressive... 30 minutes. If not.. 45
0
Votes
Abbie199
February 22, 2018|
Answer
Response from Мария Н | Reviewed this property |
Yes. Every restaurant has vegetarian menu.
0
Votes
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123456503
Room Tips
"Club Level is worth it, in my opinion"
Read review
"Top floor, garden views are the most quiet"
Read review
"Building 1 or 2 Jr Swim Up Suite"
Read review
"Great Beach, Excellent Rooms Friendly, superb food and fun Staff!"
Read review
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