Excellence Punta Cana
Playas Uvero Alto, Punta Cana 23000 Dominican Republic
Full view
View all photos (24,335)24,335
360
Panoramas (122) 
Videos (1)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn moreView prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allAbout
#13 of 92 all-inclusives in Dominican Republic
Location
4.4
Cleanliness
4.6
Service
4.7
Value
4.5
2023 Travelers' Choice Best of the Best
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Horseback riding
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Private beach
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
iPod docking station
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
Spanish
Location
Playas Uvero Alto, Punta Cana 23000 Dominican Republic
Excellence Punta Cana
Getting there
17 Restaurants
within 5 miles
21646Reviews2469Q+A100Room tips
Reviews
Traveler rating
- 15,298
- 3,974
- 1,376
- 569
- 430
Traveler safety
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
My husband and I decided for an adults only resort for our honeymoon. For the money, we decided on Excellence Punta Cana (theres a neighboring Excellence El Carmen). We did a swim up suite and it was beautiful and spacious with a nice jet tub in room, big shower, and facing the beautiful pool and ocean. All staff was extremely helpful and so friendly! With the honeymoon booking, we got a breakfast delivered to our room and a special dinner. We opted for the beach dinner and it was so romantic. Our couples massage was also unbelievable and worth the money. I would definitely return!!
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
We had a fabulous vacation even amid the threat of a tropical storm. We visited to celebrate our 52nd wedding anniversary. From the time we met our driver to the resort, to our "welcome home" greeting from the gentleman that opened our doors at the resort, we felt so blessed to be there. The entire facility is so clean and beautiful! Every staff member from any area greeted us in some manner. We were housed in the Club level suites which included designated concierge staff, pools and beach areas. Well worth the little cost to upgrade in my opinion. On our first day we arrived early evening when there was a special dinner being held which we attended. The area was decorated with lights and streamers plus there were special dinner cocktails and foods. It was a great way to start! The next day we had breakfast and went to the Club pool where we were greeted by Hendricks the pool concierge who gathered towels, made up our lounge area, then brought us drinks. He checked on us all day it seemed. In the pool we met other couples from the USA and England. After dinner we watched a great show of a singers calling themselves "The Latin Tenors". Later that night into the early morning I became ill with gastrointestinal problems. My wife reported it to the Club concierge staff. While I tried to treat myself with common OTC treatments, I was not feeling better the next day. The Club concierge called to check on me and suggested I see the doctor on site. This service is not included in fees already paid. One of the gentlemen walked me to meet Dr. Carlos Jose Del Rosario. The doctor had studied and lived in New York so communicating was simple. He did a thorough exam and prescribed some electrolytes and a medication. Later in that day and the next he called me to see how I was doing. I am happy to say that within 24 hours of taking the first dose I was so much better. There were out-of-pocket costs, but I will submit those for reimbursement to my insurance once that I am home. The next few days were just fabulous. We also want to mention that Carmen in Housekeeping, our room attendant, checked on me regularly. She was so nice. Three days before we were to leave, the threat of Tropical Storm Franklin began. Waves of bad weather came and went over the next couple of days. The resort kept us in constant update via paper, email and text communications during that period. It was also fascinating to watch as the grounds staff prepared for the coming winds, rain and waves. It became some of my entertainment since the beach was closed. While the rain fell heavily and the winds were as big as I have ever seen, the facility seemed unscathed. On one of those nights, we went to dinner at "The Grill", where we had Emannuel as our waiter. He was so accommodating and helpful in making our dinner so special. He stood up for us and made a mistake made by the kitchen staff correct. Way to go Emannuel! The next day was beautiful again. So, I did experience some things that some may find unsettling, but I still had a fabulous experience, and we will return. Every waiter, bartender or wandering wait staff were fabulous and deserve recognition as they all were outstanding. …
Read more
Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Tipping with dollar bills was greatly appreciated by the staff and lead to even better service....
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded Aug 27, 2023
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your anniversary destination and for taking the time to share this review with the TripAdvisor community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever. We look forward to welcoming you back soon to your home away from home. Please, receive our warmest regards from The Excellence Collection.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We just returned from another fabulous vacay at Excellence Punta Cana! As usual the staff are the crown jewel of this resort❤️ We love the people in Punta Cana! Aqua Man and Versachi always made sure everyone was having a great time with all areas of entertainment! Aquaman came around every day poolside to quickly tell us what events were happening in the evening as well. He is fantastic 😊 Danilo at the Palms (Excellence Club) pool is amazing! Always so happy and friendly and makes amazing drinks all day long. Kendry at the Prelude bar is incredible! His smile alone makes your day as well as his many impromptu dance moves. He is an incredible bar tender and we are Always Very Happy with our delicious drinks. Soriano at the swim up bar is incredible as well and such a sweet guy! Francis at the Excellence Club bar is the best😊 What a nice guy and he always remembers exactly what we like and is often preparing our drinks as he sees us walking in the door from across the room. We love Francis❤️ And Woww! Hendrix is the pool concierge at the Excellence Club pool. Hendrix is probably the nicest most kind and gentle human you will meet. We just LOVE HIM❤️❤️ The food,,, our favorite places to eat are Chez Isabelle (Junior and Daiby) are amazing Servers and always remember what we like to drink and eat. Magna(Excellence club restaurant) is our other fav! Fantastic staff here and Jose Luis is such a lovely man. Always smiling, happy to serve and also always remembers our favorites😊🙏Thank you Jose Luis❤️ We can't wait to come back next year. The only things we weren't happy with was the sleazy performance from the dancers in The Rock show (Half of the guests left by the half way point because it was an offensive and classless performance which was more like a strip club than a classy resort) as well as how poorly management handled some significant complaints. If management behaved as well as the staff at this resort it would be even better. All in all, we do love Excellence Punta Cana. Thankyou 😊❤️…
Read more
Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had the absolutely 💯 percent the greatest vacation ever !!! It was our first time ever in the Dominican 🇩🇴 and we're positive that we picked the perfect place for the first time and will probably be the same place we return every time just because everything was perfect!!!
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our 10th time at this resort. Absolutely fabulous vacation. The staff are the best. Everyone smiles and makes you feel special. The grounds, the rooms and public spaces are clean and comfortable. The pools are beautiful. The long beach is made for long walks. The water is very rough and dangerous due to the undertow and rip tides. But beautiful and the sound of the crashing waves is music to the ear. Food was amazing.
Read more
Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Made the mistake of not checking when Americans celebrate their Thanksgiving. It was very busy...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This is a beautiful and Romantic Resort for couples. It was very relaxing, the staff was friendly and very accommodating. The Spa is a MUST, it was my absolute favorite part of my trip. It was well worth the wait and worth every $ spent.
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I were looking forward to this trip as last year we went to Beloved in Cancu and enjoyed our experience and were hoping this Excellenece location would meet our expectations. The overall look of the place was nice when we arrived, and the staff was always nothing but friendly and helpful, but other than that, for us, we left feeling underwhelmed. The rooms are what you'd expect from a resort like this. We had a suite with our own private pool and a king bed. The pool was VERY cold and we did not use it for that simple fact. There was not THAT much privacy between us and the rooms beside us except for a few small bushes that were very see thru. Not the end of the world, but worth noting. The bed was comfy and we both slept very well. We did not use it, but the jacuzzi had some what appeared to be mold possibly starting around the drain. Could have been rust as well. The waterfall shower did in fact have rust and mold as well as the handheld head and that turned us off a little bit. AC seemed to work well and was easily adjustable and could even turn it off. The restaurants were just OK. Again, nothing but friendly faces and helpful staff, but the food seemed to be bland. One night, at Lobster House, both my wife and I got some lobster and it was very tough/chewy. There were also other people that seemed to complain about similar things at the same time as us, so perhaps it could have just been an off night, but nevertheless not great. Portions are smaller, as to be expected, but did seem to be smaller than normal, so just don't be afraid to ask for more of something. Some shrimps were not peeled/detailed or even deveined and I found myself sitting out shell. The lunch buffet was actually a high spot for us but other than that just seemed to be average food. The drinks were also what you'd expect from a resort like this. Fruity and plentiful! Obviously tried a lot of different concoctions and while my wife seemed to not like as many as me, I don't think I had a drink I did not like. If we were on the beach, by the pool or at a restaurant, it never seemed like we were waiting long at all for drinks. Capped for words now, but beach was good as well as pool. We did NOT do the Excellence club, but we do not think it would help or be worth it. Stayed over Thanksgiving 2023. Weather was beautiful!…
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We went for family weekend trip and we all were very impressed. Great resort. Food, Drinks, Entertainment and Pool Activities. Would definitely recommend. All staff was pleasant and welcoming. We really enjoyed French restaurant and The Grill steakhouse.
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Third time of visiting, possibly the last. This depends on one person. An amazing woman. Paradise. Went by my self. An unforgettable holiday. You cant always predict what happens next when it is up to another person. Even when you have not met up with them.
Read more
Date of stay: October 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: October is the back end of the Hurricane season.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This resort has some of the friendliest and best staff I’ve ever met. Jose Luis, 29, Víctor, Joel, Griselda and Jordy were some of our favorites. Everyone made the stay so great and we can’t wait to come back next year. I would recommend to anyone! There are so many activities and places to relax for people of any age or interest.
Read more
Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Punta Cana area.
PRICE RANGE
$327 - $600 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets excellence punta cana, excellence resort punta cana, excellence punta cana resort, secrets punta cana, excellence punta cana dominican republic, excellence dominican republic, punta cana excellence hotel, excellence punta cana hotel, secret excellence resort punta cana, punta cana secrets excellence, hotel excellence punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
464
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingEXCELLENCE PUNTA CANA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Dominican Republic)
Frequently Asked Questions about Excellence Punta Cana
Which popular attractions are close to Excellence Punta Cana?
Nearby attractions include Tropical Treasure (1.7 miles), Sirenis Aquagames Punta Cana (1.0 miles), and Nancy Gift and Cigars Shop (1.9 miles).
What are some of the property amenities at Excellence Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Excellence Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Excellence Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Excellence Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Florecita Restaurante, and Flavor Market.
Are there opportunities to exercise at Excellence Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Excellence Punta Cana have airport transportation?
Yes, Excellence Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence Punta Cana offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Excellence Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Excellence Punta Cana accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.