Excellence Punta Cana

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About

#19 of 205 hotels in Punta Cana
Location
4.4
Cleanliness
4.6
Service
4.7
Value
4.5
2023 Travelers' Choice Best of the Best
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Horseback riding
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
iPod docking station
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
Spanish
21154Reviews2450Q+A100Room tips
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Dk_ny89 wrote a review Today
New York City, New York1 contribution
This resort is prefect if you intend to sunbathe in a quiet area by the pool. No young drunks which was fabulous the only con was the beach was closed and is closed year round due to high waves and the resort has member only access areas for pools, restaurants etc. Didn’t like the segregation but enjoyed the peace nonetheless.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kayso Narine wrote a review Aug 2021
1 contribution18 helpful votes
Hotel's Favorite
I established connection with Ismael with Season Tours before I arrived. He assured me that my husband and i will be very happy at the resort and will ensure we are taken care of. Ismael greeted us at the airport with a luxury vehicle a bottle of champagne to kick off my husband's big birtjday. Arrived at Excellence where we were greeted with more champagne and a very warm welcome by the welcome team. Right away our covid concerns dissapated as we experienced the precautions. Eddison was simply amazing at the reception. Gloria was also extremely helpful. Top notch accomodations the dining experiences at all restaurants especially Magna. Yoel Jose. Eleizer, Adan Indeera Katia, Missy, Julissa, Johnny. Victor. Jose Felix were so warm and friendly, made us feel at home, went out of their way to make the most memorable food drink and dining experiences for us. Ariel and the entertainment team are so talented and created an awesome ambiance filled with fun and entertainment. The Silent party was fun. The Aroma cafe was creme de la creme. The all you can eat bfast is the largest I've seen with the widest variety we've ever seen. The resort as a whole and our room were pristine and well kept 24/7. Pool and beach side drinks food and entertainment experiences were also amazing. Onsite covid testing was a stress free experience. Most definitely will be returning to Excellence Punta Cana. Home away from home for great pampering, fun and relaxation. Just need a little help keeping the mosquitos away. Muchas gracias!!!
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
13 Helpful votes
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded Sep 1, 2021
Dear guest, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. In addition, it is a pleasure knowing that you thoroughly enjoyed the benefits of being an Excellence Club guest. We will pass your kind words along to the entire team. Due to the fact that the property is located in a tropical environment, the possibility of the presence of mosquitos is very high. By upholding the standards of keeping insects within the resort to a minimum level, the hotel has a specialized fumigation company which works daily to prevent this type of situation. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
schuils2 wrote a review Yesterday
Grand Rapids, Michigan1 contribution
The food and service was absolutely amazing. We had a rooftop suite with the mini pool and the views were were amazing. Our room was clean and they provided new towels and bedding everyday. Obviously it is very hot during August so it’s a challenge to cool the rooms but we were comfortable. The only complaints we had were the limited wine selection and the excursions available at the resort. If you want to do any excursions you have to leave the resort which isn’t a big deal but it would be nice to have them available there. Some of the reviews say you can’t go in the ocean because of the tide and waves but we were able to go swimming everyday. The water was clear and they have staff dedicated to removing all of the seaweed that washes up. Definitely recommend upgrading to the excellence club as well. Definitely worth the couple hundred bucks extra.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded yesterday
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as your honeymoon destination and for taking the time to share your opinion with the TripAdvisor community. We are very delighted to read that our resort and colleagues were able to exceed your expectations and made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Moreover, it is lovely to read that you thoroughly enjoyed the perks of being an Excellence Club guest. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thadfiebich wrote a review Yesterday
La Porte, Texas1 contribution
This is our first visit to the islands and it was amazing. The excellent resort was very beautiful and a lot of fun and spoiled us!! We had so much fun interacting with the staff, and made us feel very welcome. The beach was really pretty and the water was so gorgeous. The entertainment was a lot of fun and the drinks were delicious. Mostly, we loved the people and how well we were treated. This will be a wonderful memory and hopefully we get to come back.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded yesterday
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination for the first time and for taking the time to share this review with the TripAdvisor community. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment and the outstanding service provided by our colleagues. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amber W wrote a review Yesterday
1 contribution
+1
We had an amazing time at the Excellence adult only resort in Punta Cana. The staff was phenomenal and took care of all of our needs. Restaurants accommodated our 8 person party with little wait time. The beach and pool staff always greeted us with smiles, high fives and hugs. I feel like we left the resort with new friends. Our room was always clean and stocked. The grounds of the hotel were pristine. We ate at Magna, The sports bar, Lobster tail, and spice for dinner. All phenomenal. Breakfast was at the kitchen which gave you a large array of things to choose. Lunch was mostly by the pool and was delicious. We WILL be returning. Here are just a few of the team members at the resort we would like to highlight for you! Coca-Cola Mr black in the house J.C. Roberto Juan Carlos Jesus Wanda-spa and spa staff Rachel- beach concierge boss Benny- water fall pool bar Marino Yunior - Checkin Elian-pool Santos Debora- Entertainment There we so many more!!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: The main club pool gets hot. Go in the morning and then maybe choose to relocate to the beach or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded yesterday
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination and for taking the time to share this review with the TripAdvisor community. We are delighted to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We will pass your kind words along to the entire team. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cjayc20232023 wrote a review Yesterday
Torrance, California1 contribution
Very friendly staff, amazing food, beautiful beaches. Transportation was efficient and quick. The French restaurant was classy and the food was amazing All the staff was exceptional. Customer service was amazing. Everyone was very attentive, and was very informative and given directions around the resort. Entertainment night was a lot of fun and entertaining
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded yesterday
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination and for taking the time to share this review with the TripAdvisor community. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ortsac wrote a review Yesterday
Cape Girardeau, Missouri79 contributions37 helpful votes
Excellence was a very relaxing trip for us. The people were very friendly. The food was good, but not amazing. Portions were small but always filling. You can always ask for more. We enjoyed the beach. The breeze was amazing while sitting under the umbrellas. The water is very rough. It’s fun to jump waves for a few minutes but overall it’s not really a swimmable beach. Seaweed was prevalent, but they were out there everyday cleaning up the beach. The property was nice. Perhaps not as nice as some of the top resorts, but the price point was good. Airport transportation was very convenient. The evening entertainment was mostly good. The shows were entertaining and the staff was great. We did not go off property. We had everything we needed to relax right there at the resort. It was not a party scene. If you are looking for that, then this is probably not the place for you.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded yesterday
Dear guest, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community. We are happy to hear from you that we are able to meet your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy B wrote a review Aug 6
1 contribution
Excellence is there for anything you need, but they also give you time to be away as a couple. They keep your drinks full, your belly full, provide plenty of entertainment, and are constantly saying “Hola” whenever you see them! They make you feel like family!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Book a terrace plunge pool!! It’s worth the extra money!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded 2 days ago
Dear guest, First of all, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers. We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Their attitude is intended to exceed our guests’ highest expectations and provide them a service as personalized as possible. We look forward to welcoming you back soon to your home away from home. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa S wrote a review Aug 6
Hartford, Connecticut, United States9 contributions2 helpful votes
+1
Excellent time. We had an absolutely relaxing trip. Service was above our expectations. Food sub par. At the “quiet pool” we had Kirby as our waiter. What a hard worker and such a great person!! Miss him. We went to Aroma each evening and played cards and really enjoyed Erika! So pleasant! The buffet for breakfast every day and was so well taken care of. Can’t remember her first name but in the pictures. We truly had an amazing time. We booked an excursion.. scuba Steve was walking around the pool.. don’t book through them!!
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded 2 days ago
Dear guest, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share your feedback with the TripAdvisor readers. Thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable with. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal. We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChiefBrody1975 wrote a review Aug 6
1 contribution
15 yr overdue anniversary trip with my wife. Previously stayed at Cancun location. Very happy with the stay. Very clean, well maintained. Service and all employees extremely friendly. No one seemed disgruntled. Pools and beach were clean. Room was great. Food at all restaurants was great. Not 5 star but as expected for an all inclusive in a foreign country. Is the Italian restaurant like eating in Italy? No. But anyone expecting that is setting the bar too high. They try to please everyone’s tastes and do a good job. Food was hot, properly cooked and flavorful. Shows at night were fun. Hokey but this isn’t Vegas. It’s supposed to be just something to do. Overall we had a great relaxing week. Would recommend to anyone.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded 2 days ago
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your holiday destination and for taking the time to share this review with the TripAdvisor community. We are delighted to read that we meet your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We will pass your kind words along to the entire team. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Punta Cana area.
PRICE RANGE
€243 - €392 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets excellence punta cana, excellence resort punta cana, excellence punta cana resort, secrets punta cana, excellence punta cana dominican republic, excellence dominican republic, punta cana excellence hotel, excellence punta cana hotel, secret excellence resort punta cana, punta cana secrets excellence, hotel excellence punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
464
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EXCELLENCE PUNTA CANA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Dominican Republic)

Frequently Asked Questions about Excellence Punta Cana
Which popular attractions are close to Excellence Punta Cana?
Nearby attractions include Tropical Treasure (1.6 miles), Sirenis Aquagames Punta Cana (1.0 miles), and Nancy Gift and Cigars Shop (1.8 miles).
What are some of the property amenities at Excellence Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Excellence Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Excellence Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Excellence Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Florecita Restaurante, and Flavor Market.
Are there opportunities to exercise at Excellence Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Excellence Punta Cana have airport transportation?
Yes, Excellence Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence Punta Cana offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Excellence Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Excellence Punta Cana accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.