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Excellence Punta Cana

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Traveler (17176)
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Panoramas (122)
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About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services.
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Property amenities
Room Service
Fitness Center with Gym / Workout Room
Pool
Restaurant
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Spa
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Hidden Gem
Ocean View
HOTEL CLASS
Hotel links
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Special Offer:Wishyouwerehere Up to 38%
Hotel deals
15,342Reviews
17,862Photos
1,936Q+A
100Room tips
Traveler rating
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Popular mentions
Beautiful Tropical surroundings and setting. The customer service was excellent, there was always someone nearby to see to your needs. Many options for drinks and for dinner. The beach and pools were great.
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Review collected in partnership with this hotel
Hotel's Favorite
The staff cannot do enough to please you! I barely got up once to even get my own drink. The people here are so lovely and friendly that I was trying to book my next visit before I had even left the hotel. Also the food and drinks are top notch!
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Response from Excellence G, General Manager at Excellence Punta Cana
Responded Nov 13, 2018
Dear Sara, First of all, we would like to thank you for your recent getaway at Excellence Punta Cana as your vacation destination and for taking the time to share this review with the TripAdvisor community. We are very pleased to know that our staff was able to make of your stay a relaxing and memorable experience due to the excellent service provided and the lavish food we serve at any restaurant. We will ensure that your amiable comments reach the eyes and ears of all our staff at Resort. It has been a pleasure having you with us and we look forward to welcoming you back again. Please, receive our warmest regards from Excellence Group.
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Are rooms were not up to par one was a ocean view with the view of another roof the food was so so very good at the grill made a reservation for beach dinner for Valentine's day then canceled it very hard to communicate with the staff and many more problems
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Review collected in partnership with this hotel
Well what a trip to this resort. A truly Dominican representation of high end adults only all inclusive with all the perks. The only part making my rating a 4 not 5 star is us not being part of the excellence club. Knowing family that we’re able to experience this my opinion is
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Review collected in partnership with this hotel
Response from Excellence G, Online Brand Controller at Excellence Punta Cana
Responded yesterday
Dear guest, First of all, we would like to thank you for choosing Excellence Punta Cana as your honeymoon destination and for taking the time to share your feedback with the other travelers. We are very pleased to know that our staff was able to make of your stay a relaxing and memorable experience due to the excellent service provided. We will ensure that your amiable comments reach the eyes and ears of all our staff at Resort. Guests’ safety is an important aspect to us. Therefore, we comply with federal regulation beach safety and there are lifeguards who watch out the beach and they prohibit people do not go to the water if it could be strong currents. On the other hand, we are disappointed to read about long wait times but we would like to mention that our guests really appreciate that we do not accept reservations except the Hibachi at Spice because It makes it fair for everyone as they do not need to plan their holidays accurately allowing them to eat at any restaurant they deserve as long as they are in the proper attire. We look forward to welcoming you back soon and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from Excellence Group.
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This was our 3rd visit to Excellence PC and it was better than ever. CHECK-IN. This was quick & efficient. Dario was personable & very helpful, and even greeted us by name every time we passed the front desk throughout our stay. DINING – We ate at all the restaurants (except
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Review collected in partnership with this hotel
Previous
Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Business Center & Event RoomsFamily and Play Areas
2011
Private pool 2011
Building 8 view
They also put up "Just Married" the day we were married. Very COOL!
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123456526
Do they have Scuba diving?
Assuming you're doing a private transfer it's about 45 minutes. If it's a shared transfer, it depends on how many resorts you stop at along the way to drop off other passengers. Beaches are public so people are allowed to walk the beach selling things, but they aren't common at this resort since it's fairly remote. The nearest properties are about a mile away in either direction, so not much reason for a local to go to that much trouble to get to a single property.
0 votes
There is nightly entertainment. If you read my review, I did talk about that in a bit of detail. If you're expecting Broadway, you'll be disappointed but if you take it at face value, it's fun and they definitely make an effort to engage the guests.
1 vote
Hi there! $1 for every trip the server makes to the bar or at the bar (if you go up yourself) seemed to be enough. Many people expected the service without giving a tip which is fine but they definitely deserve something. We never ordered more than a drink or two at a time. $2 or $3 at the buffet in the a.m. or the beach bar in the afternoon was fine too because the servers there just clear your plates and bring you a drink (you server yourself at both locations). For dinners or sit down meals where you are served your food, we always left a minimum of $5.00 depending on the level of service. $5 seemed to be quite generous based on how we were treated when we returned to some restaurants. We gave each of the massage therapists $10 when we got massages and left $5/day for housekeeping. It's really all at your discretion. My advice would be to bring a lot of $1 and $5. I think we brought about $300 in total and spent a little over $200 maybe? I know it doesn't seem like a lot by North American or UK standards but the standard of living and the economy is different. I hope this helps. Enjoy your trip!
1 vote
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123456388
"Ocean view"
"The higher floor receive the beach breeze better. Club access in not necessary in our opinion but not a bad perk either!"
"We stayed in the Penthouses. We had the end unit. Very quiet."
"3 floors of rooms, the beach side over looks the pools and beach. Separate private pool rooms available as well with no beach view."
"if sea view is sold out, no worries, garden/mountain view is also very nice :)"
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PRICE RANGE
$265 - $595 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets excellence punta canaexcellence resort punta canaexcellence punta cana resortsecrets punta canaexcellence punta cana dominican republicexcellence dominican republicpunta cana excellence hotelexcellence punta cana hotelsecret excellence resort punta canapunta cana secrets excellencehotel excellence punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
464
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