Excellence Punta Cana
Playas Uvero Alto, Punta Cana 23000 Dominican Republic
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#12 of 93 all-inclusives in Dominican Republic
Location
4.4
Cleanliness
4.6
Service
4.7
Value
4.5
2023 Travelers' Choice Best of the Best
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Horseback riding
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Private beach
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
iPod docking station
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
Spanish
Location
Playas Uvero Alto, Punta Cana 23000 Dominican Republic
Excellence Punta Cana
Getting there
17 Restaurants
within 5 miles
21670Reviews2469Q+A100Room tips
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Outstanding Vacation Resort. Everything was excellent. Facility is pristine, Service was cheerful and attentive, Restaurants were great with great food and great Waite staff. A variety of fun entertainment every night. This is the second Excellence Property that we've attended and both were outstanding. This is a vacation a gem.
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Date of stay: December 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hotel's Favorite
We had a fabulous vacation even amid the threat of a tropical storm. We visited to celebrate our 52nd wedding anniversary. From the time we met our driver to the resort, to our "welcome home" greeting from the gentleman that opened our doors at the resort, we felt so blessed to be there. The entire facility is so clean and beautiful! Every staff member from any area greeted us in some manner. We were housed in the Club level suites which included designated concierge staff, pools and beach areas. Well worth the little cost to upgrade in my opinion. On our first day we arrived early evening when there was a special dinner being held which we attended. The area was decorated with lights and streamers plus there were special dinner cocktails and foods. It was a great way to start! The next day we had breakfast and went to the Club pool where we were greeted by Hendricks the pool concierge who gathered towels, made up our lounge area, then brought us drinks. He checked on us all day it seemed. In the pool we met other couples from the USA and England. After dinner we watched a great show of a singers calling themselves "The Latin Tenors". Later that night into the early morning I became ill with gastrointestinal problems. My wife reported it to the Club concierge staff. While I tried to treat myself with common OTC treatments, I was not feeling better the next day. The Club concierge called to check on me and suggested I see the doctor on site. This service is not included in fees already paid. One of the gentlemen walked me to meet Dr. Carlos Jose Del Rosario. The doctor had studied and lived in New York so communicating was simple. He did a thorough exam and prescribed some electrolytes and a medication. Later in that day and the next he called me to see how I was doing. I am happy to say that within 24 hours of taking the first dose I was so much better. There were out-of-pocket costs, but I will submit those for reimbursement to my insurance once that I am home. The next few days were just fabulous. We also want to mention that Carmen in Housekeeping, our room attendant, checked on me regularly. She was so nice. Three days before we were to leave, the threat of Tropical Storm Franklin began. Waves of bad weather came and went over the next couple of days. The resort kept us in constant update via paper, email and text communications during that period. It was also fascinating to watch as the grounds staff prepared for the coming winds, rain and waves. It became some of my entertainment since the beach was closed. While the rain fell heavily and the winds were as big as I have ever seen, the facility seemed unscathed. On one of those nights, we went to dinner at "The Grill", where we had Emannuel as our waiter. He was so accommodating and helpful in making our dinner so special. He stood up for us and made a mistake made by the kitchen staff correct. Way to go Emannuel! The next day was beautiful again. So, I did experience some things that some may find unsettling, but I still had a fabulous experience, and we will return. Every waiter, bartender or wandering wait staff were fabulous and deserve recognition as they all were outstanding. …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Tipping with dollar bills was greatly appreciated by the staff and lead to even better service....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded Aug 27, 2023
Dear guest, First and foremost, we would like to thank you for choosing Excellence Punta Cana as host of your anniversary destination and for taking the time to share this review with the TripAdvisor community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever. We look forward to welcoming you back soon to your home away from home. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was the best vacation after my honeymoon. The resort was exquisite, the food was diverse made to order, and the staff exemplified "excellence" service. I came to celebrate my 5Oth and they made me and my guest feel like royalty. I will definitely recommend anyone contemplating going... don't hesitate book now. I will like to acknowledge two special staff members that went above beyond to ensure my birthday was success. The first person was Paola Henriquez " The Guest Relations Manager for food and beverage." She was amazing. She scheduled all my meals and planned a special birthday celebration to commemorate my special. She exuded grace and charm that should be modeled at all results. She will treat you like family and for that feeling... I will return to the resort.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This location was PHENOMENAL!! We stayed on the property for the duration of our stay. Never did we "want" for anything. If we asked for something, it was provided within minutes. Service was EXCELLENTE!! Only criticism would be the lack of air conditioning in the evening. 68 degrees for us was not cool enough.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a good, but mixed, experience at Excellence Punta Cana. On the positive side, the resort is in a fairly secluded, beautiful location. The buildings and grounds are well kept (we rarely saw a blade of grass out of place). These are not luxury accommodations but very nice. Perhaps the standout element of this resort are its staff. The people who work here are among the nicest and most genuine that we've ever encountered. Some have limited skill with the English language but nonetheless are more than happy to do their best. The food is ... ok. There is alot of variety (lots of restaurant options, room service anytime) and in ample quantities. However, I would not be "writing home" about the food quality. Again, nothing was bad, just nothing stood out. The beach is quite beautiful. A word of warning - the current and surf can be very rough here. It is VERY easy to be pulled away from shore rather quickly. While the lifeguard staff does their best (and seemed very skilled), this is not like the beach in the US. Be careful!!…
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have been to EPC many times, the last being 2018, as we visited all the other Excellence resorts. EPC has always been our sentimental favourite,and we were anxious to return; - It did not disappoint! The resort, grounds, and the staff were all exceptional: That being said, we would be remiss by not giving a huge shoutout to staff members who went out of their way to ensure our vacation was the very best.. (Our room category was EC junior suite - ocean view) Carlos our EC concierge; checked on us daily to ensure our needs were met. Gisselle and Emmanuel at the club bar, cascade pool: always a smile, and made our drinks perfectly. Micaela and Ashley at Aroma: Always had our coffee started when we walked through the door. Joel took our lunch orders at the pool and delivered them hot and fresh Wanda in housekeeping: Always kept our room clean and fresh - the best! Olga Lidia: Turndown service- Wonderful Alexandra- server at Prelude bar: great service and a wonderful personality.one of the few remaining staff since our last visit Guerrero and Pedro: Took care of our luggage Hendrix: Concierge at EC pool. Made sure we had absolutely everything we needed Hector and Alta Gracia at the lobby bar, and martini bar respectively. Can’t say enough about their service and bubbly personalities. Also two friends from our previous visits! Although we would not visit again in November because it is rainy season, we are already looking forward to our next trip in late winter 2024!…
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have been to other Excellence Resorts and LOVED them. This one was a disappointment from the food to the drinks to the spa. The staff were awesome and plenty to do during the day. However, while there we watched a man drown in the ocean so that put a damper on vacation.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We arrived on Nov 27 for a one week stay. Our travel agent has been recommending this hotel for a number of years based on client feedback so we finally gave it a try. And we are so glad that we did! For some context, we travel on a regular basis, and this was our 4th visit to the DR, with 20+ sun and fun trips. Looking at recent reviews, we would concur with most of the comments. The ride from the airport is about an hour or so. We had champagne upon arrival and warm greetings from staff. The main desk staff and Concierge staff were exceptional. The "walk forever" beach is beautiful, and even with the tide changes (about 3 feet from low to high), the beach is great. You see a common theme regarding red flag days and we had that too. But the waves made it fun! Sure there is seaweed on the beach due to the rough waters, but the hotel has an army of staff that rake and remove it constantly starting at daybreak. The food was very good - the main buffet had so many options for breakfast and lunch. The attentiveness from the hostesses, servers, and the support staff was noted. We saw every show including the entertainment before the main show - all very good. The Dominican Night (Monday's) was really nice - food and entertainment under the stars was a nice touch. A standout for us included the coffee bar "Aroma" - coffee, treats/desserts, snacks, fresh juices, ice cream etc. By day 3 staff remembered my order. The gym is nice with modern equipment. The tennis courts, pickle ball court area also has pool (billiards), ping pong, darts and archery so there are plenty of things to do if you are looking for a break from the pool or beach. The grounds are really nice and well maintained and there are many areas for walking. But...what stands out is the staff. From the front desk, to servers in the restaurants, to the bartenders, drink/snack service on the beach or pool - always attentive, with good service. The ever-present entertainment staff are very engaging, friendly and almost everyone we met had the same opinion. Overall, this was a really good experience. We will be back!…
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our first all-inclusive and a wonderful experience, we felt taken care of genuinely from the moment we arrived. The grounds, pool and beach are all maintained very well and there are busy/active areas for those that want that and quiet areas for those that want that option, meaning we weren't forced to listen to loud music or play games if we didn't want to do that. The staff if very nice and genuinely interested in making sure you have a lovely time, all of our meals and food options were great, lots of variety and good quality. Room with view was nice, only complaint is that you don't have much control on A/C so if you want it really cool, not an option, but rooms were nice and well maintained. A lovely stay and boutique type experience, highly recommend. Also, in an area north or Punta Cana and not near lots of other resorts so you really feel like you are getting away from it all, the beach is huge!!!…
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If you want quiet relaxing atmosphere, ask for a room in building 11 or 14 as they are far from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My boyfriend and I went to the hotel on 11-21-23 through 12-2-23. The hotel is beautiful, the food is amazing and the people who work there are the friendliest. Karen aka Little Barbie and Deborah aka Versace made our trip so much fun. The few downsides are they don't have many top shelf alcohol brands if you are not a rum drinker.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The hotel is located on the Atlantic Ocean and it is quite rough during the time of our stay. If...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$334 - $600 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets excellence punta cana, excellence resort punta cana, excellence punta cana resort, secrets punta cana, excellence punta cana dominican republic, excellence dominican republic, punta cana excellence hotel, excellence punta cana hotel, secret excellence resort punta cana, punta cana secrets excellence, hotel excellence punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
464
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Frequently Asked Questions about Excellence Punta Cana
Which popular attractions are close to Excellence Punta Cana?
Nearby attractions include Tropical Treasure (1.7 miles), Sirenis Aquagames Punta Cana (1.0 miles), and Nancy Gift and Cigars Shop (1.9 miles).
What are some of the property amenities at Excellence Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Excellence Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Excellence Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Excellence Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Florecita Restaurante, and Flavor Market.
Are there opportunities to exercise at Excellence Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Excellence Punta Cana have airport transportation?
Yes, Excellence Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence Punta Cana offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Excellence Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Excellence Punta Cana accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.