Excellent resort for children and adults too, not too pleased with the ocean water too choppy and muddy most of the times we also enjoyed the fine dining options …. Staff were very friendly except when we arrived our room was incorrect and caused some stress to my wife and myself
I established connection with Ismael with Season Tours before I arrived. He assured me that my husband and i will be very happy at the resort and will ensure we are taken care of. Ismael greeted us at the airport with a luxury vehicle a bottle of champagne to kick off my husband's big birtjday. Arrived at Excellence where we were greeted with more champagne and a very warm welcome by the welcome team. Right away our covid concerns dissapated as we experienced the precautions. Eddison was simply amazing at the reception. Gloria was also extremely helpful. Top notch accomodations the dining experiences at all restaurants especially Magna. Yoel Jose. Eleizer, Adan Indeera Katia, Missy, Julissa, Johnny. Victor. Jose Felix were so warm and friendly, made us feel at home, went out of their way to make the most memorable food drink and dining experiences for us. Ariel and the entertainment team are so talented and created an awesome ambiance filled with fun and entertainment. The Silent party was fun. The Aroma cafe was creme de la creme. The all you can eat bfast is the largest I've seen with the widest variety we've ever seen. The resort as a whole and our room were pristine and well kept 24/7. Pool and beach side drinks food and entertainment experiences were also amazing. Onsite covid testing was a stress free experience. Most definitely will be returning to Excellence Punta Cana. Home away from home for great pampering, fun and relaxation. Just need a little help keeping the mosquitos away. Muchas gracias!!!…
Great all around! I would highly recommend this resort. The grounds, staff, food, drinks and entertainment were all excellent! I would travel back here in the future without hesitation! Thanks for a wonderful stay!
The hotel failed to respond to any of my emails prior our trip. We needed some vital information which was not obtainable. Their phone lines were tough to reach. The hotel itself was beautiful, service staff was good but not more than what’s expected. Food and restaurant options are many and food quality can differ from restaurant to restaurant but overall quality is okay. Rooms were nice and well kept. Pool was big enough for everyone, loved the swim up bar. The best part of the trip would be the pool area. The beach is okay but too rough to swim in. Because of the tides, water is not clear. Sand is golden, not white. The hotel is all inclusive but if you wanted to travel from Punta Cana to Santi Domingo, that’s gonna cost you USD300 round trip.
Travelled with TUI to this excellent resort,booked a club room,from day one all the concierge staff couldn’t do enough,Hendrieux was pool concierge had towels on our sunbeds before we even emerged before breakfast.As a club member,breakfast and evening meal can be had in the Magna restaurant which was by far our favourite restaurant,the other restaurants were only fair by our standards by their service and attentiveness.Magna restaurant staff were attentive all the time ,special mention to Lenin who treated us like family.Aftet breakfast we walked down to the hotel’s eco park where there are 3 Macaws,2 flamingos,ducks and geese and ponds full of fish and terrapins,there are feeding stations all around the ponds and garden staff provide waste bread and cakes to feed them.The beach is lovely but a problem with seaweed every tide but the staff do an endlessly job in clearing this up,the waves are large and will topple you with the undertow sometimes.Room 3206 was our room and had a reasonable sea view but was kept well clean and mini bar was kept well stocked. Thanks go to Hendrieux,Kendra,Soroniu and Aurelia at the club pool who kept us in drink and refreshments,To Lenin and all the staff at Magna restaurant. Would we visit again?of.course we would but it would have to be as a club member…
The property was so beautiful, even better than the pictures on the website. The staff was so incredibly sweet and friendly, I cannot remember being at any other resort where I could say about EVERYONE we met. The entertainment staff were unbelievable, fun, and tireless, especially Shaggy and Mini Barbie! I never really expect much from the food available at all-inclusive resorts, however all the restaurants were wonderful, and the food was great! We especially liked Las Olas, because it was a grill right on the beach with amazing views for lunch each day. We will be back! Thank you, everything was Excellente!
They had everything we wanted and needed, and the people that worked there made our experience that much better! The food at the restaurants were mostly great! Some items we had were very good, and others were just ok. I can’t say we had anything that was bad! The service and the people were great! Regularly people would come up and ask if we wanted something to drink or if we needed something. We met some awesome people that worked there and we regularly returned to the restaurant/bar they worked at. De Oleo, Edgar, and Jose Luis made our experience that much more memorable at Excellence! We did the hydro therapy before our 75 min massage on the beach, and both the hydro therapy and the massage were incredible! My wife said it was one of the most relaxing experiences she’s ever had. We met multiple people there that it was there third or fourth time staying at Excellence Punta Cana and I will say, we would definitely stay there again!…
I was able to go on vacation with my aunt. We had a relaxing fun week. Lots of sun, fun, drinks, and plenty of entertainment!! Everyone should come to and Excellence Resort!! The food was wonderful!!!
Have plenty of mosquito spray especially for the outside restaurants. When you need something, let someone know so they can fix the problem. Everyone works so hard at this resort, please tip accordingly.
Staff was very friendly. Clean Rooms. Enjoyable food and bar service. Great property at the dominican republic. Staff very responsive. The only drawback was that the waves at the property was very strong so not a great beach to swim at.