Playa Arena Gorda, Punta Cana 23000 Dominican Republic
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About
#89 of 196 hotels in Punta Cana
Location
3.8
Cleanliness
3.7
Service
3.8
Value
3.6
The All Inclusive 24h Hotel Riu Naiboa opens all year round and is located in the holiday area of Punta Cana on the Dominican Republic's eastern coast. Only the Riu Palace Bavaro stands between this hotel and the beautiful Playa Arena Gorda beach which stretches for 26 km. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal because of its proximity to El Cortecito (10 km), Higüey (40 km) and Punta Cana International Airport (PUJ) (25 km) and invites you to explore the area. The hotel has 362 comfortably furnished rooms with free WiFi and offers many amenities. Relax in the spa or get in shape at the gym. 1 outdoor pool with children’s section. For the youngest guests, children's entertainment (4-12 yrs). For adults, daytime and evening entertainment, discotheque and the famous Riu Pool Party. For lovers of gastronomy, live cooking stations at our main buffet and a themed restaurant; 2 bars and a beach club.
#RiuParty at the Hotel Riu Naiboa
Do you like to enjoy the best parties during your holidays? RiuParty is made for you! Dance to the rhythm of the best DJ's music and be transformed by the shows and performances that each party offers you. Take advantage of your All Inclusive and enjoy the best fun with RIU!
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Poolside bar
Diving
Snorkeling
Water park
Water sport equipment rentals
Windsurfing
Entertainment staff
Evening entertainment
Waterslide
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Car hire
Taxi service
Spa
Massage
Salon
Currency exchange
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Cable / satellite TV
Bath / shower
Hair dryer
Seating area
Sofa
Telephone
Wardrobe / closet
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, French, Spanish, German and 1 more
Location
49Car recommended
Grade: 49 out of 100
13Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
Contact
Playa Arena Gorda, Punta Cana 23000 Dominican Republic
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Rental CarsSee rental cars from $50/day
4351Reviews562Q+A100Room tips
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+1
After reading all the negative reviews regarding this resort, I was a little concerned about going. We loved this resort. We had the best vacation and service was great. Our room was on the fourth floor facing the pool, great view and nice size patio. The room is very clean and stocked daily. All employees were amazing on our vacation. Very friendly reception staff and always available to answer any questions and registration was not a problem. Pool and evening entertainment was good. Variety of food at the buffet was good no idea what the bad reviews are about. My husband celebrated his birthday there the evening waiters were awesome a beautiful table set-up, wine and a birthday cake and sang Happy Birthday in Spanish for him it was amazing! Our waiter Joege Luis that we had for most of our vacation was the best ever! The pool is amazing and kept very clean. The beach and view from beach buffet and bar is stunning. Most of the negative reviews I have read about this resort is that people book this resort and think they should be able to use all the amenities at the other Riu's onsite and they paid half the price give your head a shake. We stayed here for two weeks January 2-16, 2023 and we will definitely be going back!…
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded 6 days ago
Dear A1822YWcathyb, Thank you for your words, they are very stimulating and show us that we are working in the right direction. We sincerely hope that you will visit us again soon at one of our facilities and that you will enjoy a stay that will be as good or better than the one you have just experienced. Yours faithfully, Yours faithfully, Hotel Riu Naiboa Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Highly recommend this resort - keep in mind the price compared to the other RIU's - wonderful stay at an affordable price. One drawback was lack of alcohol in the rooms - due to Covid, a few things were not open but probably will be fully up & running soon.
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Review collected in partnership with riu.com
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded Jun 3, 2021
Dear Guest, Thank you for choosing us and for such a rave review! It is wonderful to hear that you had a great experience at our Hotel Riu Naiboa and we will be sure our staff knows of your kind words for them which are encouraging and rewarding for all of us. We hope you will return to make more memories in the near future. With our best wishes we remain, Hotel Riu Naiboa Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a really nice resort, it's just the English that is not really good from some staff the food was great our servers did a really good job Anthony, Julissa, Jose Miguel, Sony. from front desk Abel, Miguel Michael.The bar Gregrio and the team with the fun and excitement the entertainment team Willy, Coco cola, Emily , Bonkey and Shanae they were amazing and one of the best part of our Vacation. We are looking forward to staying with you all again.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded 1 week ago
Dear sudenec2023, We were very pleased to read your kind remarks and to know that you have valued so positively different aspects of the hotel that have contributed to your experience, which has been really very good. We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you! Yours faithfully, Hotel Riu Naiboa Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cynthia C wrote a review Feb 2023
Santo Domingo Este, Dominican Republic8 contributions1 helpful vote
+1
Fun ambience at the hotel accompanied with wonderful service staff. Abel at the Front Desk is not just a charmer but helpful in all ways and so also is Pacheco. Anni, Anderson, Velos and the others are always caring in the dining area🍽. Not forgetting Isaac in the Main Bar, ready to make you happy with the best concoction of liquors🍹 Kind and patient Indyra, working away to make up your room as good as new. All said and done, the beach however was not my favourite - choppy waters, but I did catch a beautiful sunrise - the gateway to my dream🥂
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The pool does get busy - if you like a shady spot, get there early. The odd mumbered rooms face...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded 2 weeks ago
Dear B7119RCcynthiac, Thank you so much for your nice words and for the rating! We are most pleased that you had a great vacation with us! We look forward to welcoming you back. With our best wishes we remain, Hotel Riu Naiboa Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fun spot however AVOID the vendors while walking towards the beach TIENDA CARREY especially, they will take advantage of you, avoid it altogether. Riu should regulate their activity better as they know most patrons are inebriated and having aggressive predatory vendors right outside their hotel on the way to their beach is bad for business. However it’s not part of riu so i would still recommend. Just ignore and avoid the vendors.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded 3 weeks ago
Dear 32eriky, Thank you so much for joining us recently at Hotel Riu Naiboa and for taking the time to share your experience. We are glad that you enjoyed your stay and that all the things of our hotel fulfilled your expectations. Certainly, it is disappointing to see that the local vendor´s behavior made your experience less enjoyable. We truly hope you can understand that this is out of our reach due the beach is public and we cannot avoid vendors passing along the beach but at the same time, we do everything in our hands to ensure everyone at the hotel has a great vacation. It is our hope to see you again soon! With appreciation, Hotel Riu Naiboa Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stokiesover40 wrote a review Feb 2023
Stoke-on-Trent, United Kingdom144 contributions102 helpful votes
Date of arrival 6th February 2023 Room no. 430 Arrival and check in went ok. Instructed were room was situated. No porter service. Rep Had the TUI rep who was a total waste of time. Gave us duff information. Room. Room spacious and clean with plenty of wardrobe space, coat hangers and drawer space. Nice dark curtains to keep the early morning sun out. Fridge not working on arrival but was soon rectified after reporting to reception. Only 2 plug sockets in room. Shower water was always just warm and not much power in the shower. Cover on shower waste was dangerous as always sticking up. Twice water not working but rectified after contacting reception. Cleaners did a decent job but sometimes on extra busy days didn’t get room cleaned till 5pm which was as we were returning to room. Toilet paper very thin, advise to take your own. Woken every morning at 6am by people slamming doors. Restaurant Had a lovely waiter named Santos, worked hard and always knew we only drank water. Food was very poor and quite often cold. Very much the same every day. Food not labelled which could have been very dangerous as have allergies. Never before have we seen rice pudding and jelly for breakfast. Seemed to be no dress code and didn’t really appreciate at evening people going in in swimwear. Snack bar Usual stuff, leftovers from the main restaurant Ok if you like burger, hotdogs, chips and pizza. Fruit available also. Pool area. Always clean and pool cleaned regularly. People putting towels on beds at 6am then not using beds till late afternoon. More sun beds needed. Should close at 6pm but people would be going in at all times of night. Needs sorting. Music was far to loud and only played Dominican music would have been nice if it had been varied and a lot quieter. Bar and entertainment areas. The staff worked very hard and long hours. Always happy and kept areas very clean. The tea machine up in Budas bar was cleaned very regularly. Overall. Would have helped if staff had more knowledge of English. Would appreciate if hotel management asked parents to keep children under control in restaurant and possibly after 9pm. Better dress code for restaurant in evenings (at least shorts and T-shirts . Not enough toilets. More tea/coffee machines needed.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded 3 weeks ago
Dear stokiesover40, Thank you for your review, Allow us to comment that we are pleased to know that the cleaning work performed in our facilities was up to your expectations. We also appreciate that you appreciated our wonderful staff who always work professionally and kindly, On the other hand, we are sorry that you were not satisfied with our wide and varied gastronomic offer served in our facilities. We have a team of cooks who make an arduous daily task to please the number of palates that visit us, and we note that in your case it could not be so. In addition, we have taken note of your suggestions and observations and, have no doubt that we will address them with the relevant departments. We would like you to give us the opportunity to welcome you back to one of our facilities and to present you with the wonderful 100% satisfactory experience that we are accustomed to offering. Yours sincerely, Hotel Riu Naiboa Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helpful, friendly staff, clean rooms, nice beach, and great buffet! We love the Waterpark and will be back again next year! This review is supposed to be 200 characters; but I am not really sure what else to say.... one night a Columbian family staying down the hall caused a disturbance and were fist fighting, but that is not the resorts fault.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded 3 weeks ago
Dear Whitney M., Thank you very much for finding the time to leave your kind remarks about your experience. We are so pleased to read you liked it, thank you for your loyatly. It makes us want to continue working for our wonderful guests. Have a lovely day! Kindest wishes! Hotel Riu Naiboa Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my friends decided to take a break and traveled to Punta Cana. We didnt like the food at the hotel it was average. We went to the casino a couple of times and was our favorite spot, staff is amazing. We Will definitely return in the future, but please improve the food and drinks.
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded 3 weeks ago
Dear jeffthecheff33, Thank you for choosing our property. We appreciate you sharing the experience of your recent stay with us. What an amazing review! On behalf of all of us at RIU, we are beyond grateful for your positive review, and glad to hear about your stay. Otherwise, we are very sorry that your experience was not entirely satisfactory and we have taken your feedback into consideration for future improvements. We look forward to welcoming you back again soon! Kind regards Hotel Riu Naiboa Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casino Diamante, in the hotel that I stayed on my Macao vacation, where everything was very good service from the spectacular hotel and from the casino in the cashier, the waitresses give you free drinks, it has an ATM in short we played at all the tables but it was Better where we tried our last day at SICBO, where we scored 100 points and the champagnes came to the table to celebrate. my best holidays
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Date of stay: June 2022Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded Feb 14, 2023
Dear W4291XHmattl, We wish to thank you for being our guest. Thank you very much for staying with us and for your outstanding review! Wishing you visit us again. Loving Regards, Hotel RIU Naiboa Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Honestly room was great, drinks were great, food was okay for all inclusive. Had a great time, staff is fun. Bar on the beach was great for food. Beach was super close to walk to. All in all good time for the price-don’t expect a champagne fountain on a beer budget.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from RIU Hotels and Resorts, Owner at Hotel Riu Naiboa
Responded Feb 14, 2023
Dear Lindsay, We cannot thank you enough for your wonderful feedback. We will pass on your kind words to our lovely team! It is fantastic to learn you had a good time. We would love to welcome you again soon. Kindest Greetings, Lindsay, Hotel RIU Naiboa Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$128 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu naiboa punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
362
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Claim Your ListingHOTEL RIU NAIBOA $140 ($̶1̶7̶9̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Punta Cana, Dominican Republic
Frequently Asked Questions about Hotel Riu Naiboa
Which popular attractions are close to Hotel Riu Naiboa?
Nearby attractions include Arena Gorda Beach (0.7 miles), Splash Water Park (0.1 miles), and Escape Room Dominican Republic (0.3 miles).
What are some of the property amenities at Hotel Riu Naiboa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Riu Naiboa?
Top room amenities include a minibar, air conditioning, and a seating area.
What food & drink options are available at Hotel Riu Naiboa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Riu Naiboa?
Conveniently located restaurants include Kukua Beach Club & Restaurant, Restaurant Maiko, and El Galeon.
Are there opportunities to exercise at Hotel Riu Naiboa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Which languages are spoken by the staff at Hotel Riu Naiboa?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Is Hotel Riu Naiboa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.