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Hotel Riu Naiboa

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2,729 Reviews from our TripAdvisor Community

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Showing 1,052: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I just returned from a five day stay here. The rooms are pretty old, there is almost no air conditioning in each room so we were hot every night. There is only one buffet and one italian restaurant but you have to wake up at 6:45 a.m. to make the reservation because they go that quickly. Otherwise, we ate at... More 

Helpful?
1 Thank Tatiana A
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We appreciate your positive comments about the beach and the pool activities. We regret to read that you didn’t agree with our specialty restaurants booking system. Considering the number of reservations and our experience, we’ve found this system to be the... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Inserted on the back of the RIU complex its an OK hotel if your budget cant afford a more expensive one. Just one pool and not enough stretchers for everyone. Food is well cooked but after a couple of days you notice its the same every other day. Rooms could use a bit of an update but will sufice. Having... More 

Helpful?
Thank Gustavo M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to give all our guests a warm welcome from the moment they arrive at our resort. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to... More 

High Falls, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel property is a ways away from the beach and you have to walk by several shops of which they haggle you everyday. The beach is nice, sand is nice. The snack shack is close to beach but you have to get your drinks between 10 and 5 and food available 12-5 everyday. Drinks tend to be watered down... More 

Helpful?
Thank Msjeep1965
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve... More 

Travelers are raving about these Punta Cana hotels

Montreal, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was small but well maintained, not on ocean just few minutes walking from path. Room was nice and clean. The beach area was nice and we had beautiful weather for the week. Food was good and they had snack bar and pool bar at beach which was convenient for everyone.

Helpful?
1 Thank Menadm2
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are very happy to know that that your stay at our hotel fulfil your conception in general. We are pleased to know that you liked the food offered at our restaurants. Our chefs always try to meet every guest´s taste. Also,... More 

Brampton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We quite enjoyed our stay at the Riu Naiboa, except for when their sewage system backs up in the rain, and the whole property begins to stink. That was the only bad part. The staff were friendly. The shows were decent. Food is fine, but very similar every day and night. The other issue was internet. They said their tower... More 

Helpful?
Thank RRRs
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, We always welcome feedback from our customers, since it gives us the opportunity to make appropriate improvements and changes where necessary. We are glad that you enjoyed your overall stay at our resort. We regret that there has been a problem with our plumbing system during your stay. We can assure you that our maintenance team is working... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Our first caribean holiday we chose to go to riu naiboa in punta cana, the beach and the hotel grounds are really nice but that's IT. We're a family 2 adults 2 children, this place is not family friendly at all not a single night we could sleep(7 nights) noise from drunken fools, loud music from the hotel late at... More 

Helpful?
1 Thank _lopes_f_l
Brampton, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was my 2nd time at the Resort. It is the lowest star rating of the 5 Riu properties there. It has great service by the employees there. Bars in the Room and stocked almost every day. One Big pool on the Resort. Walking to Bavaro Beach is 5 minutes. there is a restaurant and Bar on the Beach. This... More 

Helpful?
Thank Ajay K
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear Guest, First of all, we would like to thank you for your loyalty to RIU Hotels and Resorts and for taking the time to give us your constructive and valued feedback. We were glad to read that you enjoyed your overall stay at our resort. As a service minded hotel chain it makes us very proud that you highlighted... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

The Riu Naiboa is part of a resort where there are a few other hotels. I enjoyed the landscape, the resort was well maintained and clean. Quite a walk from the beach, just enough to help you burn calories. .. all inclusive holidays mess with your figure big time.... Restaurant on the beach, I especially remember a member of staff:... More 

Helpful?
1 Thank Cristina C
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

If you are planning to spend a week in the Dominican Republic you will love this hotel! Good animation, nice rooms and only a few minutes away from the beautiful beach! The food is good! The buffet is for everyone! Make sure you book an excursion to the capital Santo Domingo if you like to see some Dominican culture!

Helpful?
2 Thank Angelo K
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 23, 2016

Just a regular hotel, too much noise, no air conditioning in social areas, just one pool, regular international food, nothing special. Reception not really very friendly. Internet just in social áreas, if you want in your room you have to pay a fee. We stay there for just 5 days.

Helpful?
2 Thank 400carlosj
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear Guest, Thank you for sharing your review. For us every comment is helpful in improving the hotel’s services and for ongoing and future staff training. We regret that we could not always live up to your expectations. At our front desk we are committed to give all our clients a warm welcome from the moment they arrive at our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Taino hotels and the ClubHotel Riu Bambu * Separated from the beach by just the Riu Taino hotel * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Naiboa

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $113 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Naiboa 3.5*
Number of rooms: 362
Reservation Options:
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Also Known As:
Riu Naiboa Punta Cana
Hotel Style:
#58 Top resorts Hotel in Punta Cana
#61 On the Beach Hotel in Punta Cana
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