Catalonia Bavaro Beach Golf And Casino Resort
Carretera Cabeza de Toro, Punta Cana 23000 Dominican Republic
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#76 of 203 hotels in Punta Cana
Location
4.3
Cleanliness
4.1
Service
4.1
Value
4.0
GreenLeaders Platinum level
A magnificent hotel resort with exclusive, white sandy beaches, crystalline Caribbean waters, palm trees lining the coast and abundant vegetation throughout the complex. Coral reefs along the beach allow guests to enjoy the rich marine life of the Caribbean Sea. It is located in Playa Cabeza de Toro (Punta Cana), one of the best beach areas in the Dominican Republic. The complex is situated 20 km from the International Airport of Punta Cana and 47 km from Higuey.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Park View
Family
Languages Spoken
English, French, Spanish
Location
54Somewhat walkable
Grade: 54 out of 100
69Restaurantswithin 5 miles
37Attractionswithin 5 miles
Carretera Cabeza de Toro, Punta Cana 23000 Dominican Republic
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Rental CarsSee rental cars from $50/day
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The hotel and beach are ok but the service and level of staffing is very below level and bring the hotel to moreover a 2 star as a 4 star. We booked the love junior suite what was ok but definitely not looks as on the photos on their website, all is a bit dated and have heavenly used marks. We had 2 times problems up till now with the airco dropping water thru te sealing. We could not use the outside furniture for 3 days as they forgot tho put the covers on the cushions and the foam was really disgusting. I had to go to the reception 7 times before the did somthing! the terrace light doesn't work but I gave up on this one as after 5 times asking they still not came to repair. On the beach you have different airias depending what you pay you get a better part, only problem the guards don't care and people that normally have no access are just taking also the better cabanas what result in some very nasty conversations between guests. On the restaurants The minibar is as told on the website fully stocked and included... well don't believe that, there are only water, coke and 2 small beers included, we asked can we replace the beer with wine as we drink no beer... that was a no go and I pay every day extra for this now. Room service is only some food you can order no drinks and waiting time over an hour so order way before you need it! The main lobby bar is a disaster they serve wine in a cocktail glas, other bars are very good specialy the Curacao Restaurants Rodeo and Taverna are greateat but do not go to the Italian and definitely not to the Japanese one, staff thinks they are handling with children instead of adults and food is bad quality, defenetly not fresh. At the Italien we had cold lasagna in the middle. That was our first week at the resort. Hope the second one is a,better one! O forgot to say for all the problems and defenitly that we couldn't use our trace the first 3 days we got only a sorry no compensation at all! …
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Chabella was a great she helped us during our stay always taking care of us. Catalionia Bavaro was a great place to enjoy with your family. Stuffs is great they are so caring Franceli is amazing she is always texting asking if we need something also she helped us to find nanny for kids while we were enjoying our time Alferdi was amazing Hermes helped us showing the area ans becomeing exlusive members. Being wxlusive member it tealy worth it you are haveing top holiday!
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded 4 days ago
Daer Guest, It fills us with joy and satisfaction to know that you enjoyed your vacation at Catalonia Bavaro Beach, Golf & Casino Resorts. We are honored with your rating and comments. For our staff to meet the expectations of our guests is the main goal and we are sure that both Chabella and Franceli will be very pleased to know that the quality of their service, attentions and delivery has been publicly recognized by you. Certainly, your words are the greatest gratification we can receive. You know that you are part of the Catalonia Family. We look forward to serving you very soon with the charisma that characterizes us. Best regards, Social Media Catalonia Bavaro Beach, Golf & Casino Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort was amazing. The price was good. The service was wonderful. The specialty restaurants were delicious. The pool was awesome and the beach was absolutely beautiful. I loved that it wasn’t super crowded and provided more of an intimate experience. Reynaldo and Elizabeth C at the Pure Chillout Bar provided excellent service. I would recommend this resort.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded 4 days ago
Dear Guest, What a thrill we feel to receive these words and confirm that your stay has been everything you expected. At Catalonia Bavaro Beach, Golf & Casino Resorts we strive every day to meet the expectations of all our guests and knowing that we have achieved this goal with you fills us with satisfaction. Of course we will share your experience with all our collaborators and, for sure, they will be very happy to know that their attentions and courtesy have been publicly recognized by you. Thank you very much for the recommendation and, of course, you are already part of this great family Catalonia Hotels & Resorts. We are waiting for you with all the enthusiasm that characterizes us to offer you another vacation full of attentions and good service. Best regards, Social Media Catalonia Bavaro Beach, Golf & Casino Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well this place might have nice beach but that is it ... customer service and service in general is mediocre.. checked in yesterday . Supposedly privilege deluxe .. they put us in a room where dirty blinds dirty bed sheets .. walls having lots and lots of flies killed smashed on and never cleaned .. ordered room service last night to be delivered over 3 hours later when it was almost midnight.. they canceled the orders by themselves 3 times ad had to Callander Stat over 3 times ... lots of amenities missing in the room and to get had to call 5 or 6 times ... Here we are at the reception to change the room as promised and looks that no one cares .. the employees Carolina and Yoirel.. no sense of customer service. They are just trained to give cold answer but nothing to show sincerity.. another 3 or 4 hours lost to change the room ... I asked almost million times to talk to the manager and to my surprise that huge resistant to talk to managers it's like managers cannot mix with public or they are afraid of coming talking to customers themselves... mediocre leadership.. and guess what I was not the only one waiting to change the room because irmt was dirty... there were almost have of dozen clients in the same time with the ame issues .. come on people. Go fix the problems at the root... all these clients are never going back to that caralonia name resorts …
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded 4 days ago
Dear Guest, First of all we thank you for choosing us as a destination in the Caribbean to enjoy your days off and for the sincerity of your review on this recent stay. We are sorry to read that we didn't meet your expectations and for that reason you do not plan to return. We can assure you that your rating and comments are of great importance, and we have notified the departments involved to correct the actions that have generated the situation you describe. Thanks to these observations we are able to adjust the necessary details and avoid a recurrence. We hope you will give us the opportunity to visit us again and see the improvements we have implemented thanks to your appreciation. Best regards, Social Media Catalonia Bavaro Beach, Golf & Casino Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 10 days and loved every second! There’s always something to do. The pool was lovely and never over crowded, the beach was beautiful and also never over crowded. The restaurants were lovely and there’s a wide choice at the buffets. The staff were all friendly, especially Luis Robles at the lobby bar, he was very accommodating and friendly and was always so nice and made the best cocktails! I would definitely return to this resort.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I had a trip to remember it was so magical and all of the staff were amazing, especially Mata de Coco. Francisco The ambiance, the music & especially the beach and amount of greenery made the trip so tropical. Every night they have different super fun events and things to keep you busy throughout the day filled with activities. Overall the trip was amazing and definitely one to remember forever.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel and great staff but I wouldn’t return. Rooms are a bit old but they’re lovely and clean. Food is beautiful and there is plenty of choice. All of the staff are amazing. Everyone is very friendly and welcoming so you feel at home straight away. The service is brilliant. Jose Luis in the Thalassa is the smiliest and loveliest person ever. Deiby, who works behind the Margarita bar on an afternoon, is so sweet, has a lovely friendly smile and makes perfect cocktails. Winslow, who is part of fit exclusive, is the BEST! He is so funny and makes me laugh so much. He makes exercise fun. The entertainment on a day was great but the entertainment on a night time is terrible. The variety show is the worst and a lot of the dancers on the dance shows can’t dance in time with the others. We only enjoyed Mr Catalonia and the beach party. Most of the entertainment team are great. So lovely and friendly. Always said hello and danced with us. I would like to say a massive thank you to Ricki, Alvani, Very, Yonathan and Mildred you are amazing. Manganza is great presenting the shows but outside of the shows he was so miserable and spent all his time on his phone. Didn’t interact with any guests. Be careful of Jose from the entertainment team, he constantly flirted even though he has a girlfriend which made me feel very uncomfortable. This continued even after I told him I didn’t want anything to do with him. Recently called me a miserable b**** because things didn’t go the way he wanted them to go. Overall, rooms are fine, food is beautiful and majority of staff are incredible but I wouldn’t return because of the terrible night time entertainment.…
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Went with friends at the end of April and stayed in the Privileged rooms. The beach is quite nice and the room was fine although we did experience some toilet malfunctions several times which was fixed once (although not very well). It seems that the only way to get good service was to tip heavily. For example, the room was poorly cleaned with sand always left on the floor. The only time that a proper cleaning was done is when I left the housekeeper a $10 bill. That day, the floors were swept and we even got a balloon animal. It seems a $5 tip doesn't get the floors swept. The food is pretty bad - especially the buffets. The sit down restaurants were slightly better with the Tapas place being the best. The steak house is ok and Italian not so great. The privilaged rooms are advertised as having turn down service but no-one ever came. There were no "in room beach towels" like they advertise either. The Room service that they advertise is a joke. They don't even pick up the phone. Returned to Canada with stomach issues. Would not recommend and would never return.…
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had already been here 4 years ago. I can honestly say that things are very different. For worst! The only thing that gave me a good experience is the beach. They’re “lucky” for the location they’re in. But that doesn’t always make up for the rest. I will not make a list of all the things that went wrong because it would be too long! There are a lot of flaws. From problems with water to the shocking arrogance of the staff. I didn’t take a single shower with cold water. They only had hot hot water. For 11 days they never solve that problem s. But the worst was really the staff. I’ve experienced some absurd episodes that would never happen in a hostel in a 3rd world country. Just to point out 1 of them. It was the day I proposed to my girlfriend. A very special day for us. At the end of the day when we arrived to the room we had a gecko in our bed. We asked for help because it was below the bed and we couldn’t reach it. The person that came in just threw things around and was one of the most disrespectful people I’ve met. He talked to me like I was 5 and almost threatened us. After 3 minutes we asked him to leave before things escalated. It was mind blowing. The staff clearly doesn’t have training. But hospitality humility and empathy is harder to teach, and is missing for the most part. There’s only one way to soft them up. Pay them! Which for some is already an habit like Americans. But shouldn’t be necessary. Only as a kind gesture. There are some exceptions, like Delmira, Kelvin and Felix. Those are kind and real professionals. The fact they were here when I visited 4 years ago may have an impact. They are an example to others. There are others, but I don’t know the names. I will never return. …
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded 3 weeks ago
Dear T605EXjoaof, Thank you for sharing your feedback. We truly apologize for any inconveniences you experienced during your stay. We appreciate your honest assessment of the situation, and we assure you that we take your comments seriously. We're glad to hear that you enjoyed the beach, as it is indeed one of the highlights of our location. However, we understand that it's important for the overall experience to be satisfactory. We regret that various aspects fell short of your expectations, from water problems to the behavior of our staff. We sincerely apologize for the incident with the gecko in your bed and the disrespectful attitude of the staff member who responded. That is not the level of service we strive to provide, especially on such a special day for you. We will address this matter with our team to ensure such incidents are not repeated in the future. While we acknowledge that some of our staff members may benefit from additional training, we also want to recognize individuals like Delmira, Kelvin, and Felix who have shown kindness and professionalism. We value their commitment to providing a positive experience for our guests. Please understand that we are truly sorry for the disappointments you encountered and the negative impact it had on your stay. We appreciate your feedback as it helps us improve our services. We would love the opportunity to restore your faith in our establishment. Best regards, Social Media Catalonia Bavaro Beach, Golf & Casino Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenia Rosario has been super kind and nice to me and my husband during our honeymoon vacation. Every morning when we have breakfast she would come and say hi to us and that really makes our day. She had a very bubbly personality and we really appreciate it.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded 2 weeks ago
Dear 810moonw, Thank you for taking the time to share your feedback about your honeymoon vacation with us. We are delighted to hear that our wonderful hostess, Kenia Rosario, made such a positive impact on your stay. It brings us joy to know that Kenia's kind and friendly nature brightened your mornings during breakfast. We appreciate your kind words about her bubbly personality and the positive effect it had on your day. We will be sure to recognize Kenia for her exceptional service and dedication. We strive to create memorable experiences for our guests, especially during special occasions like honeymoons, and it is rewarding to know that Kenia contributed to making your stay even more enjoyable. Once again, thank you for sharing your experience with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future. Best regards, Social Media Catalonia Bavaro Beach, Golf & Casino Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$152 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia bavaro beach hotel, catalonia punta cana, catalonia bavaro beach golf & casino resort, catalonia bavaro punta cana, punta cana catalonia bavaro, catalonia bavaro beach resort, catalonia bavaro resort punta cana, catalonia hotel punta cana, catalonia resort punta cana, catalonia bavaro hotel, catalonia bavaro beach golf and casino resort all inclusive, catalonia beach resort
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
711
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Claim Your ListingCATALONIA BAVARO BEACH GOLF AND CASINO RESORT $134 ($̶2̶2̶5̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Punta Cana, Dominican Republic
Frequently Asked Questions about Catalonia Bavaro Beach Golf And Casino Resort
Which popular attractions are close to Catalonia Bavaro Beach Golf And Casino Resort?
Nearby attractions include Escape Room Punta Cana (3.5 miles), Don Lucas Cigars (3.2 miles), and Coco Bongo Punta Cana (3.1 miles).
What are some of the property amenities at Catalonia Bavaro Beach Golf And Casino Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Catalonia Bavaro Beach Golf And Casino Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Bavaro Beach Golf And Casino Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Catalonia Bavaro Beach Golf And Casino Resort?
Yes, free parking is available to guests.
What are some restaurants close to Catalonia Bavaro Beach Golf And Casino Resort?
Conveniently located restaurants include Noah Restaurant & Lounge, Pearl Beach Club & Restaurante, and Jellyfish Beach Restaurant.
Are there opportunities to exercise at Catalonia Bavaro Beach Golf And Casino Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Catalonia Bavaro Beach Golf And Casino Resort have an airport shuttle?
Yes, Catalonia Bavaro Beach Golf And Casino Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Catalonia Bavaro Beach Golf And Casino Resort have airport transportation?
Yes, Catalonia Bavaro Beach Golf And Casino Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Catalonia Bavaro Beach Golf And Casino Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Catalonia Bavaro Beach Golf And Casino Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.