Catalonia Bavaro Beach Golf And Casino Resort
Carretera Cabeza de Toro, Punta Cana 23000 Dominican Republic
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About
#75 of 204 hotels in Punta Cana
Location
4.3
Cleanliness
4.1
Service
4.1
Value
4.0
GreenLeaders Platinum level
A magnificent hotel resort with exclusive, white sandy beaches, crystalline Caribbean waters, palm trees lining the coast and abundant vegetation throughout the complex. Coral reefs along the beach allow guests to enjoy the rich marine life of the Caribbean Sea. It is located in Playa Cabeza de Toro (Punta Cana), one of the best beach areas in the Dominican Republic. The complex is situated 20 km from the International Airport of Punta Cana and 47 km from Higuey.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Park View
Family
Languages Spoken
English, French, Spanish
Location
50Car recommended
Grade: 50 out of 100
71Restaurantswithin 5 miles
37Attractionswithin 5 miles
Carretera Cabeza de Toro, Punta Cana 23000 Dominican Republic
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+1
EXCELLENT!!! Facilities, pools for kids and all the family, beautiful beach, onsite activities, delicious and a wide variety of food, personnel, fast response when needed, price, cleanliness, tours coordination, everything! Simply, EXCELLENT!
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Came for a family holiday accommodation was good everything else that comes under all inclusive holidays was disappointing. Reception service was good. Cleaning and conseguir service also good. Firstly, on the arrival we soon realised that there is little air con in the common area, be in lobby, main buffet and bar buffet area. There are 4 other a la carte restaurants and air con was good only at the Steak house. Everywhere else food is melting and so are people. Birds in the buffet restaurants, staff unless generously tipped will give you little attention. Everywhere you go and do that entails support from hotel staff unless you tip them you cannot expect all inclusive service. Entertainment was somewhat not up to scratch. Staff was trying to engage guest around the pool otherwise it was hard to know what’s going on. There are permitting locals to come and sell traditional stuff but god all mighty believe me when I say they try. We were chilling after having a buffet lunch on nearby beds and it looked like a great competition between all sales people. Nobody will get passed not being offered to, complimented or dragged into what they have to sell. We were going to and back from our room and every time different person would try and make us buy something, they would not hesitate to put bracelets on my daughters hand just to make me buy it for her. Another thing is there is a wooden decking between main area and entertainment place and when rain was pouring you could easily find yours slipping on it. Unless you walk on the side grass there was no way around it. For that reason alone we didn’t take part in the evening entertainment as it was lightly raining every night. Bar staff also unless tipped weren’t really very friendly. I enjoyed ice cold coffee at the cafe near shopping mall and kids play area. It was the only place where we weren’t made feel like we need to tip or buy something and air con was up to standard. Spa We had spa treatment which was good and my daughter had French plants done twice, we were told they will last 3 days and I can confirm even without my daughter getting her hair wet in the pool, plats stayed for 3 hours the most. There were some packages listed that didn’t have aloe Vera treatments available and after choosing rejuvenate package including reflexology I didn’t get my feet massaged. My shoulders were sun burnt and lady applied some oats and wrap for that though. Communication was a bit tricky since we didn’t speak any Spanish. Just English. Pool - lovely space and plenty chairs to chill. Bar at the pool and near that area was smelling of alcohol as guest were allowed to order drinks and sip them in the pool. We stayed 7 days and only one day during our stay was there activities in the pool. We loved it. Pizza bar by the pool was constantly occupied, poor guys were trying their best to cater for all. Buffet restaurant near the pool was cooler that the main buffet restaurant by the lobby. The beach - mind you the minutes you step your foot there you will be offered stuff to buy or trips to take. One lady offered to do my daughters hair and when we kindly said no she said give me that food(we took fruits from the buffet with us), when she said that out of scariness we left the food there. Apart from that beach was save and swimming was nice, they have a staff there who constantly work on getting the seaweed out. I saw some people having a romantic meals on the beach. Also if you are enjoying a glass of something in your balcony be prepared to be bitten by something. We used mosquito repellent but it didn’t work. On our last day we were happy that check out was at 12 pm however garden maintenance staff were on the job since 8am right next to our balcony. I always left some cash for cleaning staff on the day and only once we didn’t get fresh towels but after ringing reception someone came with towels. Wi-Fi was pretty good there seems to be router in every room. It’s a big complex and families can be spread out and make feel isolated. Food in the buffet was not so good. One type of the same fish everyday, if you for ice cream by the time you sat down at your table your ice cream melted. Good variety of fruits, veg, but don’t expect chips to be nice and crispy. Seem like whatever wasn’t eaten the day before came on the next day in one form of shape or another. Which I understand because I’m all for not wasting food, but a bit more variety would be good. I remember we booked in at Spanish restaurant and it just seemed we were only offered food from buffet that was turned into Spanish theme food. Staff should pay more attention to birds in my opinion. I saw staff chatting and dancing whilst were freely tacking into watermelons 🍉 Also sometimes you would be sat there waiting for some water and it could take as long as 10 min to be served. Don’t expect having unlimited access to any drinks during your meal. You must wait for staff to attend to you. Also I noticed none of the wine bottles were ever freshly opened so that means we were all served wine from the boxed and they were definitely diluted. Shame restaurant ala carter are so disappointing. I don’t think I will stay there again.…
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Date of stay: May 2023Trip type: Traveled with family
Room Tip: Know that it’s hot. air con is not everywhere. Food is mediocre. It’s not just all inclusive you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded today
Dear Guest, We deeply regret that your experience at our facilities did not meet your expectations and that you encountered inconveniences that affected your enjoyment during your stay. We sincerely apologize for any inconvenience or frustration this may have caused. Your feedback is extremely valuable to us as it allows us to identify areas for improvement and deliver exceptional service to our guests. We want to assure you that we have taken your observations very seriously and have implemented corrective measures to address the mentioned issues. We cordially invite you to give us another opportunity to show you the changes and improvements we have made. Our goal is to provide you with an exceptional experience and make your stay positively memorable. We would love the chance to change your perspective and exceed your expectations on your next visit. We appreciate your honesty and willingness to share your feedback with us. We value guest feedback as it helps us grow and deliver quality service. If there is anything else we can assist you with or if you have any special requests, please do not hesitate to let us know. Once again, we apologize for the inconveniences you experienced, and we thank you for your understanding. We look forward to welcoming you again and providing you with a memorable experience. Yours sincerely, Social Media Catalonia Bavaro Beach, Golf & Casino Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel and beach are ok but the service and level of staffing is very below level and bring the hotel to moreover a 2 star as a 4 star. We booked the love junior suite what was ok but definitely not looks as on the photos on their website, all is a bit dated and have heavenly used marks. We had 2 times problems up till now with the airco dropping water thru te sealing. We could not use the outside furniture for 3 days as they forgot tho put the covers on the cushions and the foam was really disgusting. I had to go to the reception 7 times before the did somthing! the terrace light doesn't work but I gave up on this one as after 5 times asking they still not came to repair. On the beach you have different airias depending what you pay you get a better part, only problem the guards don't care and people that normally have no access are just taking also the better cabanas what result in some very nasty conversations between guests. On the restaurants The minibar is as told on the website fully stocked and included... well don't believe that, there are only water, coke and 2 small beers included, we asked can we replace the beer with wine as we drink no beer... that was a no go and I pay every day extra for this now. Room service is only some food you can order no drinks and waiting time over an hour so order way before you need it! The main lobby bar is a disaster they serve wine in a cocktail glas, other bars are very good specialy the Curacao Restaurants Rodeo and Taverna are greateat but do not go to the Italian and definitely not to the Japanese one, staff thinks they are handling with children instead of adults and food is bad quality, defenetly not fresh. At the Italien we had cold lasagna in the middle. That was our first week at the resort. Hope the second one is a,better one! O forgot to say for all the problems and defenitly that we couldn't use our trace the first 3 days we got only a sorry no compensation at all! …
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded today
Dear Guest, First, we are grateful to you for choosing us as your destination in the Caribbean to enjoy your days off. Moreover, for the honesty of your perception during your recent stay. We regret to read that we did not meet your expectations and that, therefore, you would not recommend us. Allow us to offer our sincerest apologies as, based on your review, you did not find anything special to consider returning in the future. Thank you very much for letting us know the reasons for your decision. The feedback from our guests is valuable as it is fundamental to achieving the service excellence that our standards indicate. Please be assured that we will evaluate our procedures and apply the necessary corrections. We sincerely hope you will give us another opportunity to welcome you and provide you with the excellent service you deserve. Greetings, Social Media Catalonia Bavaro Beach Golf & Casino Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chabella was a great she helped us during our stay always taking care of us. Catalionia Bavaro was a great place to enjoy with your family. Stuffs is great they are so caring Franceli is amazing she is always texting asking if we need something also she helped us to find nanny for kids while we were enjoying our time Alferdi was amazing Hermes helped us showing the area ans becomeing exlusive members. Being wxlusive member it tealy worth it you are haveing top holiday!
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded 1 week ago
Daer Guest, It fills us with joy and satisfaction to know that you enjoyed your vacation at Catalonia Bavaro Beach, Golf & Casino Resorts. We are honored with your rating and comments. For our staff to meet the expectations of our guests is the main goal and we are sure that both Chabella and Franceli will be very pleased to know that the quality of their service, attentions and delivery has been publicly recognized by you. Certainly, your words are the greatest gratification we can receive. You know that you are part of the Catalonia Family. We look forward to serving you very soon with the charisma that characterizes us. Best regards, Social Media Catalonia Bavaro Beach, Golf & Casino Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort was amazing. The price was good. The service was wonderful. The specialty restaurants were delicious. The pool was awesome and the beach was absolutely beautiful. I loved that it wasn’t super crowded and provided more of an intimate experience. Reynaldo and Elizabeth C at the Pure Chillout Bar provided excellent service. I would recommend this resort.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded 1 week ago
Dear Guest, What a thrill we feel to receive these words and confirm that your stay has been everything you expected. At Catalonia Bavaro Beach, Golf & Casino Resorts we strive every day to meet the expectations of all our guests and knowing that we have achieved this goal with you fills us with satisfaction. Of course we will share your experience with all our collaborators and, for sure, they will be very happy to know that their attentions and courtesy have been publicly recognized by you. Thank you very much for the recommendation and, of course, you are already part of this great family Catalonia Hotels & Resorts. We are waiting for you with all the enthusiasm that characterizes us to offer you another vacation full of attentions and good service. Best regards, Social Media Catalonia Bavaro Beach, Golf & Casino Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well this place might have nice beach but that is it ... customer service and service in general is mediocre.. checked in yesterday . Supposedly privilege deluxe .. they put us in a room where dirty blinds dirty bed sheets .. walls having lots and lots of flies killed smashed on and never cleaned .. ordered room service last night to be delivered over 3 hours later when it was almost midnight.. they canceled the orders by themselves 3 times ad had to Callander Stat over 3 times ... lots of amenities missing in the room and to get had to call 5 or 6 times ... Here we are at the reception to change the room as promised and looks that no one cares .. the employees Carolina and Yoirel.. no sense of customer service. They are just trained to give cold answer but nothing to show sincerity.. another 3 or 4 hours lost to change the room ... I asked almost million times to talk to the manager and to my surprise that huge resistant to talk to managers it's like managers cannot mix with public or they are afraid of coming talking to customers themselves... mediocre leadership.. and guess what I was not the only one waiting to change the room because irmt was dirty... there were almost have of dozen clients in the same time with the ame issues .. come on people. Go fix the problems at the root... all these clients are never going back to that caralonia name resorts …
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Social Media Catalonia Hotels and Resorts, Ventas at Catalonia Bavaro Beach Golf And Casino Resort
Responded 1 week ago
Dear Guest, First of all we thank you for choosing us as a destination in the Caribbean to enjoy your days off and for the sincerity of your review on this recent stay. We are sorry to read that we didn't meet your expectations and for that reason you do not plan to return. We can assure you that your rating and comments are of great importance, and we have notified the departments involved to correct the actions that have generated the situation you describe. Thanks to these observations we are able to adjust the necessary details and avoid a recurrence. We hope you will give us the opportunity to visit us again and see the improvements we have implemented thanks to your appreciation. Best regards, Social Media Catalonia Bavaro Beach, Golf & Casino Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 10 days and loved every second! There’s always something to do. The pool was lovely and never over crowded, the beach was beautiful and also never over crowded. The restaurants were lovely and there’s a wide choice at the buffets. The staff were all friendly, especially Luis Robles at the lobby bar, he was very accommodating and friendly and was always so nice and made the best cocktails! I would definitely return to this resort.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I had a trip to remember it was so magical and all of the staff were amazing, especially Mata de Coco. Francisco The ambiance, the music & especially the beach and amount of greenery made the trip so tropical. Every night they have different super fun events and things to keep you busy throughout the day filled with activities. Overall the trip was amazing and definitely one to remember forever.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel and great staff but I wouldn’t return. Rooms are a bit old but they’re lovely and clean. Food is beautiful and there is plenty of choice. All of the staff are amazing. Everyone is very friendly and welcoming so you feel at home straight away. The service is brilliant. Jose Luis in the Thalassa is the smiliest and loveliest person ever. Deiby, who works behind the Margarita bar on an afternoon, is so sweet, has a lovely friendly smile and makes perfect cocktails. Winslow, who is part of fit exclusive, is the BEST! He is so funny and makes me laugh so much. He makes exercise fun. The entertainment on a day was great but the entertainment on a night time is terrible. The variety show is the worst and a lot of the dancers on the dance shows can’t dance in time with the others. We only enjoyed Mr Catalonia and the beach party. Most of the entertainment team are great. So lovely and friendly. Always said hello and danced with us. I would like to say a massive thank you to Ricki, Alvani, Very, Yonathan and Mildred you are amazing. Manganza is great presenting the shows but outside of the shows he was so miserable and spent all his time on his phone. Didn’t interact with any guests. Be careful of Jose from the entertainment team, he constantly flirted even though he has a girlfriend which made me feel very uncomfortable. This continued even after I told him I didn’t want anything to do with him. Recently called me a miserable b**** because things didn’t go the way he wanted them to go. Overall, rooms are fine, food is beautiful and majority of staff are incredible but I wouldn’t return because of the terrible night time entertainment.…
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Went with friends at the end of April and stayed in the Privileged rooms. The beach is quite nice and the room was fine although we did experience some toilet malfunctions several times which was fixed once (although not very well). It seems that the only way to get good service was to tip heavily. For example, the room was poorly cleaned with sand always left on the floor. The only time that a proper cleaning was done is when I left the housekeeper a $10 bill. That day, the floors were swept and we even got a balloon animal. It seems a $5 tip doesn't get the floors swept. The food is pretty bad - especially the buffets. The sit down restaurants were slightly better with the Tapas place being the best. The steak house is ok and Italian not so great. The privilaged rooms are advertised as having turn down service but no-one ever came. There were no "in room beach towels" like they advertise either. The Room service that they advertise is a joke. They don't even pick up the phone. Returned to Canada with stomach issues. Would not recommend and would never return.…
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$152 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia bavaro beach hotel, catalonia punta cana, catalonia bavaro beach golf & casino resort, catalonia bavaro punta cana, punta cana catalonia bavaro, catalonia bavaro beach resort, catalonia bavaro resort punta cana, catalonia hotel punta cana, catalonia resort punta cana, catalonia bavaro hotel, catalonia bavaro beach golf and casino resort all inclusive, catalonia beach resort
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
711
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Claim Your ListingCATALONIA BAVARO BEACH GOLF AND CASINO RESORT $134 ($̶2̶2̶5̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Punta Cana, Dominican Republic
Frequently Asked Questions about Catalonia Bavaro Beach Golf And Casino Resort
Which popular attractions are close to Catalonia Bavaro Beach Golf And Casino Resort?
Nearby attractions include Escape Room Punta Cana (3.5 miles), Don Lucas Cigars (3.2 miles), and Coco Bongo Punta Cana (3.1 miles).
What are some of the property amenities at Catalonia Bavaro Beach Golf And Casino Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Catalonia Bavaro Beach Golf And Casino Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Bavaro Beach Golf And Casino Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Catalonia Bavaro Beach Golf And Casino Resort?
Yes, free parking is available to guests.
What are some restaurants close to Catalonia Bavaro Beach Golf And Casino Resort?
Conveniently located restaurants include Noah Restaurant & Lounge, Pearl Beach Club & Restaurante, and Jellyfish Beach Restaurant.
Are there opportunities to exercise at Catalonia Bavaro Beach Golf And Casino Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Catalonia Bavaro Beach Golf And Casino Resort have an airport shuttle?
Yes, Catalonia Bavaro Beach Golf And Casino Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Catalonia Bavaro Beach Golf And Casino Resort have airport transportation?
Yes, Catalonia Bavaro Beach Golf And Casino Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Catalonia Bavaro Beach Golf And Casino Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Catalonia Bavaro Beach Golf And Casino Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.