We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Reserve at Paradisus Palma Real

Travelers' Choice award winner
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Reserve at Paradisus Palma Real
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,451 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 4,455: English reviews
Start your review of The Reserve at Paradisus Palma Real
 Click to rate
Geneva, Switzerland
Reviewed yesterday NEW

We have booked a room at the Reserve Beach, with ocean front view. From the beginning it was a great experience, at arrival we meet our fantastic concierge Leidy, she did everything possible for us to feel comfortable, and with special treatment to our kid, with some gifts and surprises to him during our stay at te Reserve Palma Real....

 Report
Helpful?
Thank Alberto G
ont,canada
Reviewed yesterday NEW

Having visited the DR some 20 times over the last several years, my family has found our new home away from home. We spent our last 6 trips at the Grand Bahia Esmerelda. They turned this portion of the resort into an adults only section prompting us to look elsewhere because of our 12 year old son. After reviewing many...

 Report
Helpful?
Thank nibaru
Fort Wayne, Indiana
Reviewed yesterday NEW

The Reserve at Paradisus Palma Real is separate and distinct from the main resort. The Reserve is a fully self-contained mini luxury resort, with its own a la carte restaurants, bars, pools and health spa. It is quiet, peaceful, beautiful and very relaxing. At the pool, find Teo to take care of you – he’s absolutely wonderful. Our personal concierge,...

 Report
Helpful?
Thank PJ_Mojo
Reviewed yesterday NEWvia mobile

Great place, will definitely come back. Adonis Alburquerque was excellent and took great care of us! The balloon bubble bath was great fun for the kids. All his restaurant choices was very good. Thanks! Carter family

 Report
Helpful?
Thank gvegas40
Naperville, Illinois
Reviewed yesterday NEWvia mobile

Ah, where to begin! We arrived here for spring break with my sons. There are three different resorts on the property. You have the Pardisus, the Reserve and level. Apparently reservations are an afterthought. We had a reservation at the Pardisus but put us at the level. Ok, rolling with the punches? We stayed at the Level. Now the downside...

 Report
Helpful?
Thank bigdaddycool492
Reviewed 2 days ago NEWvia mobile

This is our 4th trip here and always are so happy to have come! The setting is lush and blends into the environment of the coast- to which they consider a resource to be care for. All the staff make the property shine. In addition, the warmth with which you are treated gives you a comfort that makes the vacation...

 Report
Helpful?
Thank lagoonpool
Reviewed 2 days ago NEWvia mobile

Awesome hotel. It is open to the beach. You exhale as soon as you arrive. The food is excellent. We are vegetarians and they had the best options I have seen with all the places we have been. The entertainment could be better. Customer service is ok. The beach is bad. It is full of seaweed. The hotel makes up...

 Report
Helpful?
Thank Anne S
Reviewed 2 days ago NEW

I've been to most Caribbean Islands. And if you value outstanding service then this is the place you want to be. The staff here is super friendly and super accommodating - especially at the The Reserve at Paradisus Palma Real. Every staff person is five star - and really takes the time to you know you personally. From Suleeny Gil...

 Report
Helpful?
Thank Lynne F
Brentwood, Tennessee
Reviewed 2 days ago NEW

My overall stay here would be a four, my service from our beach/pool concierge was a 5 plus. His name is Reymys LaHoza and he basically made our trip! He took excellent care of us - had chairs under a cabana AND on the sunny beach ready for us every morning and brought drinks, etc... anytime we were ready for...

 Report
Helpful?
Thank Christy S
Chicago, Illinois
Reviewed 3 days ago NEW

I came to the Paradisus Palma Real for a work meeting. They got the manager team over in the Reserve area and I had the Butler service. I visited the hotel for 4 nights. My experience here is mixed, with really high highs, and really low lows. But my overall rating, I personally would not come back here if spending...

 Report
Helpful?
1Thank Chris B
Questions? Get answers from hotel staff and past guests. Ask a question

5,459 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4908)
Viewed
View from Room (136)
Viewed
Room/Suite (546)
Viewed
Hotel & Grounds (790)
Viewed
Pool/Beach Area (982)
Viewed
Dining (395)
Viewed
Bathroom (59)
Viewed
Family/Play Areas (102)
Viewed
Business Center/Function Rooms (11)
Viewed
5:58
Videos (1)
Viewed
Other (1886)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (474)
Viewed
Aerial Photography (24)
Viewed
Amenities (45)
Viewed
Family Pool (15)
Viewed
Lounge with Concierge Service (19)
Viewed
One Bedroom Master Suite (109)
Viewed
One Bedroom Suite (98)
Viewed
Pool Complex (29)
Viewed
Dining (57)
Viewed
The Hotel (78)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (77)
Viewed
Pool/Beach Area (14)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (13)
Viewed
Dining (7)
Viewed
Family/Play Areas (4)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Punta Cana hotels
2.4 mi away
The Reserve at Paradisus Punta Cana
17.0 mi away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#2 of 110 in Punta Cana
3,776 reviews
3.3 mi away
Iberostar Grand Hotel Bavaro
Show Prices
Show Prices
Show Prices
0.0 mi away
Paradisus Palma Real Golf & Spa Resort
2.4 mi away
Barcelo Bavaro Beach - Adults Only
6.0 mi away
Hard Rock Hotel & Casino Punta Cana
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $310 - $1,018 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Despegar.com, Prodigios Interactivos SA, Travelocity, Hotwire, Expedia, getaroom.com, Hotels.com, Jetsetter, HotelQuickly, Cheap Tickets and Evoline ltd so you can book your The Reserve at Paradisus Palma Real reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travelers.
458 questions
Ask a question

See all questions (458)

Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not waste your money on a swim out room.”
 of 5 bubbles nibaru, yesterday | Read review
“Every room is nice it's our 2 no time there after paradisus Palma real”
 of 5 bubbles zvezdaz, 4 days ago | Read review
“The Reserve bathroom lighting could be better. Pillows were too large and hard. When we made the reservations requested 2 full beds, but told that was not an option, ended up with a King Bed and our daughter had to sleep on sofa sleeper. Internet service in rooms was not great, had to go to the lobby.”
 of 5 bubbles stevehI7927FZ, 5 days ago | Read review
“Rooms at the Reserve are nicer and quieter than at the beach hotel”
 of 5 bubbles H6011EZbarbarab, 1 week ago | Read review
“Junior Suites at the beach front are located too close to the evening Entertainment, noisy”
 of 5 bubbles , 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question