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The Reserve at Paradisus Palma Real

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Traveler (6080)
Pool & Beach (1204)
Room & Suite (1071)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“family concierge”(801 reviews)
“kids zone”(439 reviews)
“hydro grill”(343 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from The Reserve at Paradisus Palma Real
Offers & Announcements: UP TO 35% OFF
Hotel deals
Offers from The Reserve at Paradisus Palma Real
Offers & Announcements: UP TO 35% OFF
Hotel deals
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Rooms
Jun 12Jun 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,925)
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5,504 results
Traveler rating
4,315
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239
85
66
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4,315
799
239
85
66
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All reviewsfamily conciergekids zonehydro grillgabi clubmain resortdinner reservationscarlos penagabi beachangela mercedesprivate gardenbedroom master suitereal resortblue agavepersonal conciergeyhi spafamily vacationgolf cart
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1 - 5 of 5,504 reviews
Reviewed today

Everyone at the resort was extremely friendly and helpful. We especially appreciated Fidel (the coffee man!) who waited on us both at the buffet each morning as well as at the reserve's fabulous restaurant, Aqua. He and the other people who worked at the resort...More

Thank Lynne D
Hotel's Favorite
Reviewed March 30, 2018 via mobile

How to sum up the Reserve in one word? Amazing. We ended up in the Reserve Beach Club with an ocean front Junior King. With it came Claury the best concierge ever. She attended to our every need and question without hesitation. She had dinner...More

1  Thank gp703
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded March 31, 2018

Dear Guest, I would like to give you a heartfelt thank you for your beautiful review. We really appreciate your kind words. We strive to offer our guests an outstanding service and it is such a pleasure when we receive feedbacks such as yours. Please,...More

Reviewed yesterday via mobile

The resort is beautiful food is fresh and good. Spend extra money and get concierge service if u have a family. Bolivar is great and set everything up for us so we had no worries and jonathon at Briias bartender very friendly and made great...More

1  Thank John N
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded yesterday

Dear John, It is truly a pleasure to hear how much you enjoyed your stay with us. Thanks for sharing your wonderful experience with other travelers and potential guests of our hotel. We strive to offer our guests high standards of hospitality and we are...More

Reviewed 2 days ago via mobile

Choosing family concierge option was the best idea. Our concierge Andy make our vacation unforgettable. All minors details were solved immediately. With KIds choose a room next to that zone. The beach is far away from the kid zone.More

Thank makysep
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded yesterday

Dear Guest, Thanks for your awesome review and for sharing your wonderful experience with other travelers and potential guests of our hotel. We are very proud of every member of our team and, for that matter, I will be sharing your words with Andy, who...More

Reviewed 2 days ago

Beautiful setting. Extremely friendly and attentive staff. Kids Club starts at age 3, not 4 like most resorts. Our daughter was made to feel really special. Family concierge was terrific and a wonderful resource to have. Wide variety of restaurants. Never had to worry about...More

Thank Volsoc
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded yesterday

Dear Guest, I would like to extend my sincere gratitude for all your kind words and appreciation of all our services and staff. We feel honored! We are delighted to know you received the outstanding service you expected and deserve. Moreover, I am glad you...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$298 - $652 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$298 - $652 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (6080)
Pool & Beach (1204)
Room & Suite (1071)
Dining (542)
Family and Play Areas (115)
Amenities (45)
Business Center & Event Rooms (11)
Questions & Answers
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Room Tips
"Pullout couch in living area was perfect for our 3.5 year old"
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"Adults should stay at the Paradisus Real not the Reserve"
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"The reserve is worth the little bit extra."
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"2 room suites are very spacious"
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