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Boulevard Zona Hotelera Playa Juanillo, Punta Cana 23302 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 10/09/21
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Traveler (2488)
Pool & Beach (580)
Dining (202)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cap Cana
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 154 hotels in Punta Cana
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Room & Suite (135)135
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Valet parking
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Water park
Water sport equipment rentals
Entertainment staff
Evening entertainment
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Neck massage
Steam room
24-hour security
Baggage storage
Gift shop
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Cable / satellite TV
Flatscreen TV
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates


Full view
55Somewhat walkable
Grade: 55 out of 100
14Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,381Reviews166Q+A91Room tips
Traveler rating
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Popular mentions
Maria victoria E wrote a review Yesterday
16 contributions6 helpful votes
Once again I felt amazed and loved by the Hyatt family, I know for sure that’s the best blest to go if need to get away or relax, that’s the right place. Also want to congratulate them for all of the hard work and effort to be the best of them self. As always the gastronomy is excellent, even in a health restaurant the food is so great, that’s another reason why I will always think they are the best, they have it all!!
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Date of stay: April 2021Trip type: Traveled with family
1 Helpful vote
Szapiszapo wrote a review Yesterday
Neuilly-sur-Seine, France2 contributions
Beautiful surroundings, postcard waterfront, dedicated and friendly staff, endless choice of food and drinks, clean, safe and fun for children (kids club, full blown enclosed waterpark), great day and night entertainment: what else could you wish for? Probably to extend your stay! I’ve always been skeptical of the all inclusive type of vacation. Definitely not any longer at the Hyatt Ziva! Go and you’ll be proudly telling yourself every day how you just made the right choice.
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Date of stay: April 2021Trip type: Traveled with family
PDQ wrote a review Apr 20
Cape May County, New Jersey18 contributions7 helpful votes
Another trip to Ziva and complete five-star resort as always even with COVID. It is amazing how they handle this situation so much better than we do here in the USA. Everything from Food to entertainment was perfect which always makes for a perfect vacation. Thank you, Pedro Tomas, David Barreiro,Marlen Mena, Darling Méndez, Ljubica Ivanic for any assistance that was needed, although the staff is absolutely amazing and always make you feel like you are home and family! We appreciated that all of their COVID policies are still in place as well!
Read more
Date of stay: April 2021
Sleep Quality
1 Helpful vote
Danette Q wrote a review Apr 20
Cape May Court House, New Jersey53 contributions31 helpful votes
Just arrived home after another perfect vacation at this resort. Can’t say how much we love it here. Staff is great, food drinks Entertainment spa Are all amazing. There is not one second that they are not cleaning this resort, everywhere you look someone is cleaning something.There are no Covid worries here. As always the management team Mr. Tomas, David, Marlen, Darling and all of the rest are doing a fantastic job maintaining safety and Paradise, ALL at the same time. It is always so hard to leave, but as they always tell me, you have to leave in order to come back! We will be back November 2021, already booked before we left!!
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Date of stay: April 2021
Sleep Quality
Room Tip: All rooms have beautiful views
See more room tips
1 Helpful vote
Andrew wrote a review Apr 20
New York City, New York1 contribution1 helpful vote
Very beautiful property, but all the restaurants and bars are short-staffed so you have to wait for a long time. Staff regularly forgot/missed your orders. Also, a lot of their processes do not make sense. Every time we needed something extra that came with our club access, it took a long time and a lot of verification. Also, staff communication could have been better. Most of the staff were very attentive but there was a noticeable language barrier.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Sleep Quality
1 Helpful vote
$313 - $560 (Based on Average Rates for a Standard Room)
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
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Frequently Asked Questions about Hyatt Ziva Cap Cana
Which popular attractions are close to Hyatt Ziva Cap Cana?
Nearby attractions include Juanillo Beach (0.5 miles) and Beers of the World (0.00 miles).
What are some of the property amenities at Hyatt Ziva Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steak House.
Are there opportunities to exercise at Hyatt Ziva Cap Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hyatt Ziva Cap Cana have an airport shuttle?
Yes, Hyatt Ziva Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Cap Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Ziva Cap Cana?
The staff speaks multiple languages, including English, Spanish, and French.