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Secrets Royal Beach Punta Cana

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Avenida Alemania S/N El Cortecito, Punta Cana 23000 Dominican Republic
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Traveler (18652)
360
Panoramas (78)
Pool & Beach (4646)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 197 hotels in Punta Cana
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.4
GreenLeaders Platinum level
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury®. Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini-bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system take into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Adults only
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, German

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
16Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
16989Reviews2381Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
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Most Recent
Tony F wrote a review Yesterday
1 contribution
Perfect Holiday - Higly Recomended! JoFro best Entertainment-Team-Member of all Time! Food is Georgoues and Secret Royal Beach Crew is incrideble! Worth a visit 100% - I will Come back for sure with my Wife!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kristy wrote a review Yesterday
Saint Martinville, Louisiana1 contribution
+1
This was my second trip to Secret’s Royal Beach. I truly felt like a princess Orlando our butler and Luis (waiter/restaurant manager) went above and beyond. My sister was celebrating her 50th birthday and Orlando and Luis made it her best birthday ever!!! Orlando was on top of everything.. I rate him a 10 out of 10. Jefery with room service was the sweetest. My favorite pool waitress and waiter were Johanny and Angel. Victor (waiter, manager of French restaurant). Helped make my sister’s birthday special. My favorite waiters at the restaurants were Alvaro, Reyni and Darliz, all were awesome. The entertainment team were amazing DJ Miguel and Mike Tyson were the best. Food was great. I can’t wait to go back soon. I give this resort a 10 out of 10, it’s the staff that makes it amazing.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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palms321 wrote a review Yesterday
essex2 contributions8 helpful votes
I am only giving 5 stars based on the outstanding service given to us by our amazing Butler Isaias who from the first day having to change rooms due to initial room not meeting 5 star standard and our expectations through to the great communication always updated daily During Storm Fiona which I know from others holidays makers they did not receive the same standard and would ask us for updates as we were so well informed. Nothing was too much trouble for Isaias , he would come and find us every day to check everything was ok and to see what he could do for us , he is a credit to this hotel. In general after spending 14 days here on a preferred basis this is a good hotel but is not in our opinion a 5 star luxury hotel, the hotel is tired and in need of upgrades in certain areas , the Manatees pool area which we named the unloved pool area is not cleaned everyday and has broken tiles and the bridge is cracked missing concrete, the sun beds are for the preferred guests only but do not have soft cushions but tbe bar staff have been excellent In this area even though the bar area also needs renovation as there are cables on show and broken tiles. We have loved the preferred bar with Maximo and the olio for breakfast has always been fantastic with Ramon and Juan always taking care of us - it’s the staff that make this hotel We have had a great time and have met some amazing people which made our holiday and with some improvements and updates it could be 5 star but I would currently say it is a 4 star but their staff certainly make up for it
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cameron B wrote a review Sep 23
1 contribution
+1
My girlfriend and I stayed at this beautiful resort for 10 days and enjoyed every last minute. From the day we arrived until the day we left the staff were friendly and accommodating and the resort was well kept and had lots of amenities. Lebelny, Reyes and J Frozzono made our stay extra special, as well as some other servers around the pool. We will definitely be returning.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ave Kristi P wrote a review Sep 23
1 contribution
Came here at Secrets Royal Beach with my girls and had a fantastic time. Spaghetti was very kind and energetic in entertaining us at the beach, making sure we are having fun and was very nice accommodating us. All the servers were very kind also. Overall a great vacation time.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wendy D wrote a review Sep 23
1 contribution
Spent a few days here and the service was so amazing. Everyone was so welcoming and respectful. Our fun friend Spaghetti helped us get fun activities to do. Would definitely recommend for a good time!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Walt D wrote a review Sep 23
Oakville, Canada13 contributions7 helpful votes
We had an amazing time! Absolutely no complaints about anything at the resort, our stay at Secrets Royal Beach was absolutely perfect many thanks to all of the staff at the resort. Ruddy our Butler looked after all of our needs and bookings. At Olia the Mediterranean restaurant we were alway welcomed with a happy smile and great service by the hostess Charina and the best waitress in the resort Ivelise. At El Patio the Mexican restaurant Reyni took great care of us and provided a romantic surprise of flowers for my wife combined with his great sense of humour and high level of service. Before dinner we always stopped by the "Preferred Lounge" for world class Martinis and some fun with Maximo a world class bartender. As for wine selections our sommelier Hector provided outstanding recommendations, a tour of the wine cellar and great discussion on wines and pairings. This is a great place to vacation and you are treated like family....looking for to our next visit.
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Date of stay: September 2022
Rooms
Service
Room Tip: All the rooms have great views and as this is an adult only destination the rooms facing closer...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stefan wrote a review Sep 23
Richmond Hill, Canada2 contributions
+1
This is a really amazing resort! Granted I got the preferred club package meaning I got access to absolutely everything which made it a lot better (access to more pools, eating areas, and seating). Pools—very good pools, they were clean and large. Seating areas for pools could use some work as there aren’t too many shaded areas. Beach—-Great beach, it is large and did not have seaweed or rocks when I went. Again, not too many shaded areas for seating Food—Great food, I am simple so can always find pizzas, fries, chicken etc here along with other cuisines. When I went I did not have to make reservations for any restaurants which was amazing, just walk in and eat at the buffet or the other restaurants. Only issue I experienced was service was kind of slow at the restaurants. Drinks were good too. Entertainment—-Great entertainment in terms of shows! I did go when a hurricane happened so volleyball and other activities weren’t happening so I can’t comment too much on it. There is a casino, a karaoke bar with pool tables and foosball. There is also an arcade but it doesn’t have too much in it. There is a disco as well which is nice if you like to dance. Room—amazing room, had a large hot tub as well as a shower and a big room with a balcony. Room service was amazing. Only issue (perhaps due to hurricane) was we went 2 days without them cleaning our room and had to hunt someone down for this which they then did immediately. Mini bar in the room was filled up daily. Size—- Good size resort, do not have to shuttle anywhere and everything is walking distance. Overall it is really a great resort. The reason it is not a 5 is that just like any resort you have sales people trying to sell you on packages and offering things without being totally upfront about it (example, casino vouchers that you can’t use as they say, they aren’t actually valued at the price they say and only one per night, which they did not tell us). The other reason they lost points is because during the hurricane a lot of things were cancelled and closed and the resort did nothing to accommodate or offer anything to us as reimbursement or compensation in any form. I can imagine that this is the case at any time they have to close down or change activities. You paid for it but you will not get it or any accommodation if it is cancelled. Due to this we only really had 2 days of the 7 to enjoy the resort and nothing was given to us for this.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kay wrote a review Sep 22
Kingston, Canada1 contribution
We had an amazing time! absolutely no complaints about anything at the resort, our stay at secrets royal beach was absolutely perfect thanks to all of the staff at the resort especially Ruddy who was very helpful with anything we needed. Can't wait to be able to come back!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leah B wrote a review Sep 22
1 contribution
I enjoyed my time at this resort everyone was extremely friendly and accommodating . Truly enjoyed my stay even though I was in the mist of a hurricane. …Idelsi my pool side waitress was amazing she is the reason I would come back to the resort … also nerly from cafe coco was great !!!
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$337 - $526 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets royal beach hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
641
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Frequently Asked Questions about Secrets Royal Beach Punta Cana
Which popular attractions are close to Secrets Royal Beach Punta Cana?
Nearby attractions include Van Lévé Bikinis Grand Cana (0.2 miles) and Punta Cana (0.3 miles).
What are some of the property amenities at Secrets Royal Beach Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Royal Beach Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Royal Beach Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Royal Beach Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Royal Beach Punta Cana?
Conveniently located restaurants include Living Room Vip, JOY Nutritional Popsicle, and Soles Bar.
Are there opportunities to exercise at Secrets Royal Beach Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Royal Beach Punta Cana have airport transportation?
Yes, Secrets Royal Beach Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Royal Beach Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Royal Beach Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Royal Beach Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, and German.