Secrets Royal Beach Punta Cana
Avenida Alemania S/N, Punta Cana 23000 Dominican Republic
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About
#72 of 211 hotels in Punta Cana
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.4
GreenLeaders Platinum level
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury®. Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini-bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system take into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Game room
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Video game console
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Waxing services
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Desk
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, German
Location
74Somewhat walkable
Grade: 74 out of 100
83Restaurantswithin 0.75 miles
18Attractionswithin 0.75 miles
Avenida Alemania S/N, Punta Cana 23000 Dominican Republic
Getting there
Rental CarsSee rental cars from $50/day
Nearby restaurants
Living Room Vip
260 reviews15 minCaribbean
Toc Beach Bar & Restaurant
443 reviews11 minCaribbean
La Bruja Chupadora
355 reviews10 minCaribbean
Citrus Fusion Cuisine
1,454 reviews11 minInternational
See all nearby restaurantsNearby attractions
OCEAN ADVENTURES Caribbean Pirates
1,365 reviews8 minTheatre & Performances
HARRISON'S Fine Caribbean Jewelers
199 reviews13 minSpeciality & Gift Shops
Melia Caribe Tropical Lobby Bar
125 reviews10 minBars & Clubs
Katmandu Park | Punta Cana
31 reviews10 minAmusement & Theme Parks
See all nearby attractions20063Reviews2521Q+A100Room tips
Reviews
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Pictures and descriptions doesn't do the experience any justice. We stayed in the Presidential Suite and our friends stayed preferred club styled rooms as well which were all phenomenal. My butler Emmanuel didn't miss a beat with making our stay as top tier as possible. Check in could've been much quicker so we could get the tour completed and enjoying our first night. Premium liquor options could use an update. However, I settled for Bombay gin but to be honest, that's not premium. Tequila and Vodka choices were also pretty limited not as expected. Challenges: Getting to and from our room, located towards the back of the resort to the front for appointments with friends. There was a time where no one ever showed up as expected. And when I walked to front, all of the golf carts were present and bellmen were standing around talking to one another. This was extremely frustrating and an unfortunate low of the experience from what I expected. Advice: A dedicated first call, first serve guest transport service would be a much needed luxury "soft life" touch for the preferred club members. We couldve done away with the 3-hour long vacation club pitch we were cohorsed into in exchange for receiving $100 credit and a free 3 day 2 night stay. The time spent was supposed to be only 90 minutes. It was truly a waste of time pitching us a "time share" type of model and offering a breakfast buffet with a stranger to something we already had access to. Advice: Keep the agreement to the 90 minutes regardless what may happen. It was highly inconsiderate to take 3 hours from our morning for breakfast with a stranger short-talking and interviewing us. We had the same access to the breakfast Buffett, which wasn't a perk to experience that with a stranger. It was just overall odd and misleading for no reason. We would've immediately declined the offer had we known what it was about. I'm on vacation. I forgot my key card inside my room ONE time on the night we checked in. Went to the front desk when I should've went to the preferred club area to ask for a replacement. The attendant responded as if my request was an annoyance saying "well, what happened to the keys we gave you? We gave you two keys. Where are the keys we gave you?" I was so taken aback by his tone and line of questioning. Before I could respond, he told me to go to the preferred checkin. And they respectfully made a new one. Advice: it's a piece of plastic and a common mistake at hotels but more importantly with guests who are on vacation. Give us a break! Look into keyless entry options like waterproof bracelets that come with a replacement fee or options to access your room through an app. I did not appreciate being spoken to like a child by the guy that night 9/15 around 10:30p. The bar / game room facility could use a upgrade. The games are dated, inoperable, and the tvs are out of synch when tuned into the same station or game. Advice: UPDATE. The bartenders, Housekeeeping, Restaurant Service (especially in the Mexican restaurant) were excellent. Advice: Pay them and treat them like royalty. The Room Service Menu is unnecessarily limited and at night, items were prepared sloppy and unappealing. Advice: Review and update. A separate menu for Preferred club guests would be a nice touch. The phone rings are LOUD. Which is ok. I just didn't like my room being called when I ordered breakfast in the early morning when I used the chat app to not interrupt my fiancés sleep. Pools were clean and staff kept us engaged and serviced. The floats were used and abused though. Advice: purchase new float beds, monitor and remove the defected ones. Restaurants. Food at all the restaurants were satisfactory. Not blown away but certainly tasty. The bufffett restaurant has the most consistently positive staff. The food for both breakfast and lunch was bomb. Lunch was something I didn't know was as good as breakfast service was until my last day. Advice: at the hibachi restaurant, our services didn't start until 20 minutes after seating. Had to make a reservation, and not get a glass of water or appetizer was concerning. The restaurant out by the pools could use some powered fans and better lighting. The manager could use a script when reminding guests of their dress code. Kind Tone and approach goes a long way. Remember, we don't work here, we're on vacation. The spa treatments are great! You could spend the entire day if you want. Though I do wish there were male massage therapists as an option and added sense of comfort, the facility is maintained extremely well. Overall, it's a great time. The itinerary is different each day and something for everyone to do. The best way to vacation at this resort is with a preferred club package. I'm looking forward to visiting again once some of the opportunities mentioned are addressed. …
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Get the preferred club package and treat yourself to the spa treatments and a beach cabana.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything was perfect for our honeymoon down to the last details. The rooms were spacious and comfy. The amenities were well kept and treated. The staff was courteous and helpful. The food was delicious, and even the entertainment was good, really recommend going to the rock show.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellente hospitality, service and quality. We went here for our anniversary and they helped use making these days to remember for ever. Nice rooms, excellente restaurants and bars. Every evening entertainment. Thanks to our butler Julio 👌🏼
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Preferred could is the best!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This was our third time at secrets. It was wonderful to see the same people as each time before. We have built relationships and enjoy each one. Chikita at the preferred pool is always a pleasure to be around. She goes the extra mile to make your stay fun. Ramone Gabriella and Julio made our breakfast and dinners amazing. Our favorite breakfast was olio the preferred restaurant. The blue water grill was out favorite dinner. The shows were amazing as always. Fancy and lady from the preferred pool are fun to be around and will always be there with a smile. We loved our consierre/butler Warnes. He was so sweet and humble. He had to leave part way through our trip and we sure missed him. He definitely gave Manuel a run for his money. Even though we did not have Manuel as our butler he checked on us everyday to make sure we were being taken care of. We will definitely be back…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Where do I start ? This place is one of the most relaxing enjoyable place we have been to in a long time. The rooms had everything you needed in them. I loved the fact you didn’t have to book for the other restaurants you could visit them as often as you liked. I must add all the restaurants we tried the Asian one was our favourite. You could also find enough choice in the buffet. We were offered an upgrade to preferred when we arrived but at $1700 for 9 nights we declined and honestly didn’t feel we missed out on anything. The groundsmen working in the heat we had deserve a medal the place is immaculate, we found all staff from cleaners to bar staff waiting staff ,management everyone were so helpful and friendly. I wouldn’t hesitate to recommend this hotel to anyone 5star from us…
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Pack half the clothes you think you will need 🤣
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Went spent a week at secrets for our honeymoon and we both had a wonderful time. Between the spa/beach/pools, we fully recommend going, and our service as preferred members was outstanding. Special thanks to Ruddy for his outstanding service.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We’ve been left wanting for nothing. Firstly ALL the staff are simply outstanding, courteous and happy to be around is an understatement. The hotel is beautiful all around. The facilities are immaculate. Evening shows matched with drinks of any liking and food from around the world that’s been kept honest to it’s roots (and we tried it all!) A special thank you to J. Frozzono for keeping us on our feet and Kalvin behind the bar, Barbara and the countless names serving in the numerous bars, buffets and restaurants.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Go all inclusive. We were left wanting nothing. Truly.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is my second secrets to have visited and I stand by my love for them. We had a fun time with Juan at the pool doing water aerobics, but don’t be fooled, it wasn’t easy haha! Definitely a great place to visit and I’d come again. I came with my husband and my parents and sister and we all had an amazing time.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I stayed at Secrets for our 10th wedding anniversary. Warnes was awesome. He kept in contact throughout our stay and helped us with any issues we had. Our room key stopped working two days in a row but he was always there to help. If you do the Preferred Club ask for Warnes.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our honeymoon was perfect, we did dinner on the beach and also had some great hibachi. The staff was super friendly. Our butler Marcos was the absolute best and really made it feel like home. He help set up appointments for dinner for us and once again was awesome. Also a shout out to the best bartender Maximo in the Preferred club bar. Will be back for sure! Thanks again to Marcos and the rest of the staff at Secrets Royal Beach!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$356 - $654 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets royal beach hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
639
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Claim Your ListingSECRETS ROYAL BEACH PUNTA CANA - Updated 2023 Prices & Hotel Reviews (Dominican Republic)
Frequently Asked Questions about Secrets Royal Beach Punta Cana
Which popular attractions are close to Secrets Royal Beach Punta Cana?
Nearby attractions include OCEAN ADVENTURES Caribbean Pirates (0.4 miles), HARRISON'S Fine Caribbean Jewelers (0.6 miles), and Melia Caribe Tropical Lobby Bar (0.5 miles).
What are some of the property amenities at Secrets Royal Beach Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Royal Beach Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Royal Beach Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Royal Beach Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Royal Beach Punta Cana?
Conveniently located restaurants include Living Room Vip, Toc Beach Bar & Restaurant, and La Bruja Chupadora.
Are there opportunities to exercise at Secrets Royal Beach Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Royal Beach Punta Cana have airport transportation?
Yes, Secrets Royal Beach Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Royal Beach Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Royal Beach Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Royal Beach Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, and German.