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Secrets Royal Beach Punta Cana

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Avenida Alemania S/N El Cortecito, Punta Cana 23000 Dominican Republic
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Traveler (18747)
360
Panoramas (78)
Pool & Beach (4647)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 198 hotels in Punta Cana
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.4
GreenLeaders Platinum level
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury®. Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini-bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system take into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Adults only
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, German

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
16Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
17037Reviews2387Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Kenya A wrote a review Oct 3
1 contribution
We arrived in Punta Cana a week after Hurricane Ian; we were nervous because the news at home stated the hurricane hit DR. From what I could see, Secrets and the surrounding properties were not impacted. My partner and I stayed at the Preferred Club at Secrets Royal Beach and had the most amazing time. The service, food, and drinks were consistent and steady coming. Our concierge, Cesar Salad was phenomenal. He checked in on us daily and made us feel special. Our bartender, Maximo (Preferred) made sure our cups were never empty and that “Maximo Special” was on point and tasty. The resort had tons of cabanas . We were able to get a cabana near the quiet pool and chilled all day.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: King view Partial ocean view. It
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JoMcKim wrote a review Oct 3
Louisville, Kentucky4 contributions2 helpful votes
Our butler, Edgar, made this a perfect vacation! He was amazing! The restaurants were all great, but our favorites were the Patio Grill and Boudreaux! Also, our servers in the pool, Claudia & Chique, were festive, cheerful, and always available!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dear JoMcKim4KY, We appreciate the time that you have invested in writing an overview of your stay with us. It is amazing to read that we could exceed your expectations with our facilities and amenities and to know that Edgar made such a positive impact on your stay. This is the kind of experience we strive to deliver to all of our guests. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings, Daniel Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
philfurst1 wrote a review Oct 3
Washington DC, District of Columbia7 contributions5 helpful votes
You may not feel this way; but perhaps you do. I have two deal killers when it comes to an all-inclusive. One is the inability to find available chairs at the beach or pool. The other is poor quality alcohol. Unfortunately for me, this hotel failed both of my "must have's. Despite reviews indicating top shelf alcohol, it was only the case if you got lucky. Although we were in the preferred club - where your only chance at premium alcohol exists - most of the time the higher end alcohol was unavailable. Whether due to bad management or intentional cost cutting (and I think it was a little of both), it was far too frequent that you were left with rail alcohol as the only option. And as for the reserved chairs, it's inexcusable. The hotel was at 50% capacity and yet every spot was taken by people who either got up at 7 am to run to the chairs and cover them with towels or who paid to have it done for them. Simply put, this place is in desperate need of improved management. It's frankly an embarrassment when compared to other real top quality all-inclusives.
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brad B wrote a review Oct 3
1 contribution
+1
My Wife and I recently stayed at Secrets for our honeymoon and this place was truly beautiful and amazing. Great service and amenities, rooms were clean upon arrival and was treated with great hospitality the whole trip! We originally booked a preferred pool view suite but then decided to upgrade to a private pool suite which I think was totally worth it for unlimited swimming as the pools do close around 7pm every night. For the most part food was pretty good and good options to choose from among secrets and dreams. If you are staying a week or longer I definitely recommend the preferred status. The preferred pool was amazing and drinks were always ready for your consuming. The Spa was a amazing add on to have (highly recommend) and if you want to book any excursion you may do so at the resort with detaisl on every one available. Our Butler Brian was nothing less of amazing. Always was so helpful and attentive to any questions we had. He also was awesome to any request I had of him including the photo below of the rose pedal design he made personally for us in our room. Thank you to Secrets and the whole staff for making our honeymoon very special to us. We will be back for sure. Shoutout to Julio for the photo as well Lol!!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bev M. wrote a review Oct 3
7 contributions7 helpful votes
Celebrated my birthday at this resort. Although the weather was forecasted to rain it did not. We met our server Arcardio at the breakfast buffet on our second day there and he was amazing! He went above and beyond to make our trip memorable especially the day of my birthday. The food at this resort is okay. Loved the quiet pool and laying out on the cabanas. The resort should have more landscaping (flowers and trees) to make it more aesthetically pleasing.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dear txaggiegirl11, Thank you for choosing the hospitality of Secrets Royal Beach Punta Cana, mostly for celebrating your birthday with us, and for taking the time to post a review on TripAdvisor about your recent experience, we are delighted to know that you have enjoyed our facilities and services, we are glad that Arcadio and the rest of the staff have made your experience memorable. Regards, Daniel Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trudi A wrote a review Oct 3
2 contributions
Our stay at secrets Royal beach Punta Cana was nothing short of amazing! We had the preferred club upgrade and had a personal butler Alex who was more than amazing! He went above and beyond as the service we received from him was exceptional, he was very prompt with everything we asked. Would definitely come back to stay here.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dear 90trudia, Receive our gratitude for allowing us at Secrets Royal Beach Punta Cana to be your host on your recent getaway. Thank you again for sharing your valuable comments on TripAdvisor, and for highlighting Alex’s efforts. He will be thrilled to learn that his service made your stay a memorable one. Best regards, Daniel Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LL wrote a review Oct 2
2 contributions
We spent 7 days at the resort and we had a fantastic time. The resort is beautiful and the grounds absolutely breathtaking. The staff are very very friendly and will go out of their way to assist you.. The beach is fantastic and once again the staff is readily available to service you. I do think that the food in some of the restaurants good be better in far as flavoring, and to be hotter served lukewarm. They do address by issues you might have in your room ie mini fridge not working or battery change. There’s a lot of activities on the resort and live entertainment. It was our first all inclusive. Had a great time.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded 2 days ago
Dear lornal553, Receive our gratitude for allowing us at Secrets Royal Beach Punta Cana to host you during your recent vacation. Your feedback is very important to us and we really appreciate the time that you have spent completing your review on TripAdvisor. We are glad to hear you had such a great stay with us. We are extremely pleased to know you were able to thoroughly enjoy your stay, and that our staff has provided you with wonderful service. We look forward to welcoming you back, to providing you with another round of wonderful service. Best regards, Daniel Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IJ wrote a review Oct 2
Toronto, Canada521 contributions114 helpful votes
+1
Thank you everyone at the Secrets Royal Beach Resort for your magnificent hospitality. This resort is a one stop shop. It has everything you need, from ambience, location, beach, pools, fantastic staff, beachfront, radiant garden, best of food and various dishes, all top shelf drinks, and so many more I can't begin to list. Although this resort is top notch, the staff are the people who makes your stay here even more excited. They are friendly, courteous, pleasant and most of all, always give you service with a smile. From the Management to the gardener, the housekeeping, hospitality, restaurants, bars, entertainment, beach service, pool service , security guards, bell boy, front desk and all other amenities, this resort has it all. Special thank you to Aracelis the Concierge Manager and her staff for the tremendous efforts they put forward to ensure all their guest are treated equally. Always a hola and service with a smile. It doesn't matter if you are a Club Member or not, the hotle caters to everyone. You are not turned away for any service. The staff will reach out and serve you all the same way. This is the first resort I have ever been to with Club membership involved and everyone is treated the same way. I've stayed at many 5 stars in the Carribean and it is always a hit and miss in service if you are not a member. That tells you a lot about the Secrets Royal Beach AMR COLLECTION. They cater to all their guest. Just to summarize, we cannot emphasize enough the resort has a fantastic location and beach. Not far from the airport , just about 15-20 minutes, lots of beach and pool chairs, many top shelves liquor to choose from, food of all descriptions- for the picky eaters to the lavish eaters. Staff are extremely helpful and never ask for anything in return, but please tip these workers cause no money can buy the experience you will get at this resort. My husband and I can't wait to go back next year to celebrate our weddinganniversaryagain. . This one week of pampering has done wonders to my mi d, body and soul. Trust me , go and visit, you will not regret it. As I said, I have stayed at many 5 stars before but this one surpasses the best of the best jn Punta Cana. It's a resort with one stop for all. Again thank you all at the Secrets Royal Beach Punta Cana AMR Collection for your wonderful hospitality and kindness.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dlin C wrote a review Oct 2
1 contribution
Amazing friendly staff! Our flights got cancelled due to a hurricane and the staff worked with us to stay extra days. Very nice preferred club, with the best Butler service. Will definitely come back to visit!
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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shawna W wrote a review Oct 2
1 contribution
Our stay at Secrets Royal Beach was amazing. Our Butler Ruddy always made sure we were taken care of everyday. He even surprised us with a romantic dinner on our last night. The resort was extremely clean and the staff exceeded our expectations.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from econcierge Secrets and Dreams Royal Beach, General Manager at Secrets Royal Beach Punta Cana
Responded yesterday
Dear 410shawnaw, Thank you for choosing Secrets Royal Beach Punta Cana as a destination for your honeymoon. We sincerely appreciate the time invested in writing this review. We are glad to know that Ruddy and the rest of our team have made your stay fun and memorable. Also, we are happy to read that you have enjoyed our facilities. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not-too-distant future. Best regards, Daniel Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$327 - $591 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets royal beach hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
641
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Frequently Asked Questions about Secrets Royal Beach Punta Cana
Which popular attractions are close to Secrets Royal Beach Punta Cana?
Nearby attractions include Van Lévé Bikinis Grand Cana (0.2 miles) and Erica Espo Tours & Service (0.3 miles).
What are some of the property amenities at Secrets Royal Beach Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Royal Beach Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Royal Beach Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Royal Beach Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Royal Beach Punta Cana?
Conveniently located restaurants include Living Room Vip, JOY Nutritional Popsicle, and Soles Bar.
Are there opportunities to exercise at Secrets Royal Beach Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Royal Beach Punta Cana have airport transportation?
Yes, Secrets Royal Beach Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Royal Beach Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Royal Beach Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Royal Beach Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, and German.