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Luxury Bahia Principe Esmeralda Don Pablo Collection

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6,413 Reviews from our TripAdvisor Community

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Showing 3,901: English reviews
Denver, Colorado
Reviewed June 14, 2015

The beach was very disappointing! It was covered in coarse seaweed as far as you could see up and down the beach and floating in the water. They were using tractor and trailers to hall it away. The rental watercraft area was very close with boats going in and out, limiting swimming to roped off areas only. No nearby snorkeling....

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Helpful?
Thank Jeffery W
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Jeffery, Thank you for sharing your experience with others on TripAdvisor and for acknowledging our beautiful premises, beautiful grounds, friendly staff. We greatly appreciate that you have chosen our Luxury Bahia Principe Esmeralda, as your holiday destination. We are looking forward to seeing you soon and have the opportunity to continue providing the most enjoyable time in Punta Cana....

Ontario, Canada
Reviewed June 14, 2015

This was my 5th time to Punta Cana, and my 3rd time to the Luxury Bahia Principe Esmeralda. We stayed the week of April 24th to April 30th and I travelled with my sister, and two friends (all early 20’s). Below is a full review of each aspect of the resort: Check-in/Checkout: Check-in at the hotel is at 3pm and...

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Helpful?
Thank Emily-and-SamV
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, It is a pleasure to know that you and your friend had a wonderful time in our Luxury Bahia Principe Esmeralda. We are proud to hear that you had an excellent stay due to the friendliness of our staff members, good food especially the Garden Grill your favorite restaurant, beautiful beach and rooms. It is wonderful to know...

St. John's, Canada
Reviewed June 14, 2015

Stayed at the Esmeralda from May 21-28, 2015 with my 2 daughters aged 13 and 14. We are Privledge Club members. We arranged for private transfer from airport and they were there when we landed waiting for us. Check in was quick once we arrived. We were all given welcome drinks and then transferred to our room. I had requested...

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1Thank Alice B
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Alice, Thank you for your recent review on Trip Advisor and for highlighting the good aspects such as beautiful rooms, good service, very clean pools, excellent buffet variety, and circus show. We greatly appreciate that you have chosen our Privilege Club to celebrate your family vacation. It is a great compliment to read that you enjoyed your stay and...

Brooklyn, New York
Reviewed June 14, 2015

This review is not really organized. I have taken notes from the time in the resort so that I do not forget about the stuff, places and people I encountered. Hopefully it’s helpful to you. Note 1. Getting to Esmeralda Outside taxi drivers do not know where Esmeralda is, because none of them have access to this part of the...

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Helpful?
2Thank goni76
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We would like to thank you for bringing to our attention your comments about your stay in our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. It will...

Montreal, Canada
Reviewed June 13, 2015

After transfering to the Bahia Principe Esmerelda from a subpar resort in Punta Cana, we were happy to find the hotel had nice facilities and that the staff were relatively friendly. We concluded that a 5 star Luxury hotel in Punta Cana is not the equivalent of our 5 star Canadian hotels, but that the accomodations, beach and facilities provided...

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Helpful?
Thank Julie D
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Julie, We thank you for taking the time of sharing your opinion with others on TripAdvisor which we will take in the highest consideration. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance. Thank you for consider us a lovely resort. It’s our sincere hope to cater you...

Toronto, Canada
Reviewed June 13, 2015

This was our first experience ever food fabulous, staff outstanding especially Rosa, Robinson, Luis & Meledy in the resturant Los Geranimos. They were absolutely amazing catering to our every whim and fancy. All of the staff went out of there to make this trip a trip of a lifetime.

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Thank Liz P
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Liz, Please allow us to reassure that we are extremely proud to know that you had a wonderful time during your first vacation in our Resort. Rosa, Robinson, Luis and Melody will be delighted and motivated to know read that they really made your stay pleasant and made you feel welcome. Looking forward to seeing you in for a...

Philadelphia, Pennsylvania
Reviewed June 12, 2015

My husband and I just returned from Bahia Principe Esmeralda And we had an AMAZING AND MEMORABLE TIME!!! We stayed 6 days. The service was amazing! Staff was so polite and friendly! There was always room at the beach and pools. The drinks and bartenders are amazing! Manolo, Alex and Manny. Had lots of fun, met some great people from...

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1Thank Dbook2015
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, Thank you for acknowledging our friendly staff, especially Manolo, Alex, Manny, who will be very happy to learn that they were able to contribute in creating a great honeymoon and anniversary to remember. It is wonderful to know that you are considering coming back to our Luxury Bahia Principe Esmeralda to experience the hospitality of our people, the...

San Juan, Puerto Rico
Reviewed June 12, 2015

is my nine time in this hotel, and always stay I like all, the food, the employees, the beach, the pool all in the hotel is very good, is excellent...The restaurants are good, the animation is good, the people on the front desk specialy Jackeline and the bell boys and the people who make the bedrooms are beautifull. The Beach...

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Helpful?
Thank 117maria
Viancagraciano, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Marina, We would like to thank you for taking the time to share your excellent experience, which gives us an opportunity to assess and evaluate our performance. It is wonderful to know that you experienced a pleasant stay with us and rest assured that we look forward to welcoming you any time soon at any of our All-inclusive Luxury...

Minnesota
Reviewed June 11, 2015

I really enjoyed this place and came back a second time. Great beach and beautiful place. I was somewhat disappointed with the food the second time. We were not able to get into any of the specialty restaurants and the buffet was the same most days and food barely warm. I didn't feel that the servers were as friendly this...

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Helpful?
1Thank teachson
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Teachson, We appreciate that you take the time to send us your comments and suggestions regarding your experience during your last stay with us. We are glad you find worth to mention like our great beach. It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels &...

Pittsburgh
Reviewed June 9, 2015

My wife and I recently stayed here for one week for our honeymoon. We are American travelers in our late 20s/early 30s. I think it's important to understand that the different reviews on TA come from such a diverse group of people. Additionally that's exactly what you will run into in the DR and the Esmeralda. Overall the staff at...

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7Thank Youngtegger
Viancagraciano, Customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We appreciate that you take the time to send us your comments and suggestions regarding your experience during your last stay with us. We would like to take this opportunity to extend our most sincere apologies for the inconveniences you have experienced during your stay. We are glad to find out that there were some aspects you find...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $191 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#26 Top resorts Hotel in Punta Cana
#27 Spa Hotel in Punta Cana
#30 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room is not listed as ocean view but we could see,smell and hear it. Fantastic.”
 of 5 bubbles heidia358, 3 days ago | Read review
“probably advise ground floor, tho we had a great pool and garden view from second floor . No lift”
 of 5 bubbles nickw331, 4 days ago | Read review
“either building 90 or 91”
 of 5 bubbles CAH30, 5 days ago | Read review
“Higher floor will be less noisy as less guests pass through that area. Hallways are noisy”
 of 5 bubbles S2044PDaudreyd, 1 week ago | Read review
“ask for top floor with pool view unless you have trouble with stairs”
 of 5 bubbles ColleenR648, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question