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Luxury Bahia Principe Esmeralda Don Pablo Collection

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5,707 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Esmeralda Don Pablo Collection
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Showing 3,490: English reviews
Courtice
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 12, 2015

We stayed at another area of this hotel 2 years ago and liked it. This time we stayed at the Esmeralda area and loved it! It's location to pools and the beach is great, it has its own lobby and restaurants, but we could still visit the other areas when we wanted to. The Esmeralda seemed to just have that... More 

Helpful?
5 Thank Lisa S
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Lisa, For all the Luxury Bahia Principe Esmeralda team is a pleasure to know that we have provided you a great and beautiful stay. We are very pleased to read that you enjoyed your holidays thanks to our rich gastronomy, beautiful beach as well as the good service. Looking forward to seeing you next year at Punta Cana! Best... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 11, 2015

We stayed at this property from feb 3-10. The property was beautiful location was great 25-30 mins away from the airport. Rooms were in great shape we stayed in villa 93 which I really liked as it was closer to the second pool on the Esmeralda a little quieter less busy pool and only about a 3-5 min walk to... More 

Helpful?
3 Thank Rob F
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Rob, I would like to thank you for taking the time to share your experience, which gives us an opportunity to assess and evaluate our performance. Thank you for classify the good and not so good aspects you mentioned in your review. It is wonderful to know that you experienced a nice stay with us and rest assured that... More 

High Level, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

My husband and I travelled with my sister and her husband and had the best 2 weeks ever at the Esmeralda! The food was amazing, the grounds and beach were so beautiful. The staff was amazing!! We stayed in building 93 and our butler was so fantastic, her name was Liberika!! She did such an awesome job making sure we... More 

Helpful?
2 Thank glewsaw1970
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, I would like to thank you for taking the time to share your experience, which gives us an opportunity to assess and evaluate our performance. Thank you very much for highlighting our good food, beautiful beach, excellent service, friendly and helpful staff, specially Liberika and Charlie, they are going to appreciate very much your good comments. It is... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 11, 2015 via mobile

Grounds: Very beautiful and they keep the grounds clean and manicured. Every night they scrub everything down. Food: the food is not very good, could not imagine staying for longer than the 4 days we did eating the food. All buffets virtually serve the same thing, food is very bland. If you like overly sweet drinks and over abundance of... More 

Helpful?
2 Thank nmeek2
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. We appreciate that you take the time to send us your comments and suggestions regarding your experience during your last stay with us. We are glad to find out that there were some aspects you find worth... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

The service was great, Carlos our butler made sure we had everything we needed. All staff were friendly and I had no problem communicating with them in English. This resort is very close to the beach and I'm very glad we chose it over other hotels within the resort. We rarely took the trams and found that the walk really... More 

Helpful?
1 Thank Kccowell
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, I sincerely appreciate your feedback. It is a pleasure to see that we were able to fulfill your expectations and you are so grateful with your butler Carlos, who had everything you need. On the other hand, we regret that you did not like our food concepts. I would like to cater you once again to experience another... More 

kansas city
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 9, 2015

We stayed at this property in January. First the positive - the beach is lovely, the employees are great (the head bartender at the hotel bar was awesome). The food is ok - the buffet at the main pool is very good. Negatives - the food mini-bar and the room service is very very limited. The resort is not 5... More 

Helpful?
4 Thank emmy r
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Emmy, First of all, I send you our sincerest apologies for this situation. Regarding your comments, I kindly ask you to send us the voucher you received at the hotel for the charges to the same email address you said you did. Please note that this case take time and we will answer you as soon as possible. We... More 

Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

My husband and I stayed at the Esmeralda . We were both taken away by how clean it was. Our room was immaculate . The resort is huge. The staff is very attentive and friendly. We had such a awesome time. We are definitely thinking of coming back.

Helpful?
3 Thank Linda P
Viancagraciano, Gerente at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Linda, We are very pleased to read that your stay was awesome and you are thinking of coming back to this Paradise. Looking forward to seeing you soon in the future with your husband. Vianca Graciano Bahia Principe Bavaro Resort More 

Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

Attended this resort with a group of friends, who are all in couples. The rooms were beautiful. There was a large assortment of food at the buffets and the food at the a la cartes were great. Seemed like staff were always cleaning, painting, pruning, etc. Beach was nice; lots of seaweed some days. Chairs do fill up quick, but... More 

Helpful?
1 Thank dmat86
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, We greatly appreciate that you have chosen our Luxury Bahia Principe Esmeralda Don Pablo Collection as your holiday destination this year and thank you for highlighting the nice beach, great a la carte restaurants and the energetic animation staff. We can't wait to having you again soon at Bahia Principe Hotels & Resorts, your best hotel in Punta... More 

Newtownards, United Kingdom
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 8, 2015

I stayed at the Esmeralda part of this Hotel for Two Weeks in January 2015.It was a very nice complex and also very large covering a lot of ground. Due to the way we booked we were able to eat at any restaurant on the complex, and believe me there were plenty to choose from. All the restaurants were fairly... More 

Helpful?
3 Thank mullanrob
Viancagraciano, Gerente at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, Thank you for taking the time to post a review of your recent stay at our hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. It is a pleasure... More 

Pittsburgh, Pennsylvania
Level Contributor
149 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed February 8, 2015

I did A LOT of research before booking this resort and here is my opinion. THE BAD - Having never been to the Dominican, I wasn't sure what to expect. I relied on the reservation at the main resort number to help guide me. I asked a couple small but impotant questions. 1. Was their a butler as advertised? She... More 

Helpful?
4 Thank hiplain1
Viancagraciano, Gerente at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Client, We apologize if you felt you did not receive the service you were entitled to. It is not usual that we receive those kinds of remarks from our clients about our staff, but on the contrary, we usually receive excellent feedback about their friendliness and attentiveness. Once again, we regret for the impression you could perceive from our... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $161 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
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