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Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (free of charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (free of charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled near the ocean, Bahia Principe Luxury Esmeralda All Inclusive receives accolades for its prime location and proximity to the beach. While the atmosphere is a blend of modernity with well-decorated rooms, the pervasive loud music has been a point of contention for guests seeking tranquility. The amenities, including quality restaurants and pristine pools, draw positive attention, though some visitors have noted room service could be hit or miss.
The cleanliness of the hotel is generally upheld, yet some guests highlight sporadic lapses. Opinions on service, rooms, and value vary, with experiences ranging from exceptional to disappointing, particularly when noise intrusion impacts a restful night's sleep.
Location
Convenient
Atmosphere
Lively
Rooms
Modern
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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We chose building 90 so had the perfect location. Right in front of the activities pool, closest to the ocean and the restaurants in our section of the resort. I love all the activities…. Enjoyed the morning yoga/stretching at the beach in the morning and only did about 20min of water aerobics everyday (too repetitive) so I’d go on the shallow side and do my own thing to get a full body workout
I would of particited to some the activities but the language barrier was significant so stood on the side lines and cheered the others on
Attended the Spa and really enjoyed the massage
Even if we went to the concierge after we checked into our rooms, booking A la Carte wasn’t the best as there weren’t many spots left around 7pm, so we only did 5 A la Carte. We also felt rushed to order and eat because they probably needed us to be in and out within the hour time slot. I’m not sure what kind of cooking oil they us, but I had a hard time with my digestion during the entire stay and took another 5 days for my stomach to be ok after coming home
We ended our evenings after diner at the lobby bar as Kevin and Joe Hamel were so much fun and entertaining and built beautiful drinks
Lastly, the biggest annoyance for us was there no designated smoking areas, so we had to step away from our chairs when people beside us would light up. We attempted moving chairs but chairs are saved early in the morning with no one there till the sun went down at the beach. I think the smokers should of gotten up and going to the multiple ashtrays on the outside of the pool and beach area
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Date of stay: February 2025
Value
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fran Mendez, Atención al cliente/recepción at Bahia Principe Luxury Esmeralda All Inclusive
Responded 5 weeks ago
Dear guest, Thank you for your feedback! We’re happy to hear that you enjoyed the location, activities, and the massage at the spa. We do apologize for the challenges you faced with booking A la Carte reservations, the language barrier, and the smoking areas. We take your suggestions seriously and will work on improving communication and guest comfort in those areas. Furthermore, we hope to have the chance to host you again, and we’ll strive to make your next stay even better! Warm regards, Fran M, Guest Relations Department
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We are currently at the Bahia principe resort, and on our second to last day. We booked for 11 nights with 5 of us, 3 children 9 and under.
Reading some of the reviews before we came I was slightly concerned, however I now believe some of these reviews are unnecessary and unfair especially on the staff here.
Every member of staff was friendly, welcoming and lovely. As soon as we arrived we were told we are ok vacation and not to lift the suitcase, we got a welcome drink on arrival and check in was quick and easy, our suitcases were sent to our room so I again do not know why people are saying they carried theirs up the stairs.
We emailed the hotel prior to coming to book restaurants, we visited Taino, Yurta, Garden Grill, Tequila, Greek. Taino and yurta are exceptional, the experience and the food for the price of the hotel was brilliant . It is not a high priced hotel so again I do not know what people are expecting. We have visited Mauritius before in a luxury hotel, there is no comparison because of the cost and this is a family resort, what people are expecting for their money is again beyond me.
The beach is beautiful, yes at times there’s a lot of sea weed this is due to global warming, not caused by the Caribbean area and I would recommend people have a little bit more sympathy with regards to this, it’s sad to see. If you research this more you will see the impact it has on the carribean area, the staff try to clear it but it does mount up everyday. It is not their fault more sea weed is coming in. The holiday rep also advised due to the hurricane it unfortunately caused more seaweed to come up to the shore. The sea has seaweed…. Who would have guessed!
The pools are great, lots of activities, we preferred the quieter pool, to be honest it’s summer holidays and it’s quiet around there! Our kids love playing on a float and also enjoy the water park again which is quiet even for July!
The rooms are well cleaned, I would say in some areas it does need more attention the stair wells are not very clean, and some of the buffet areas need abit more attention to detail but I am picking as I myself like things to be spotless!
All in all we’ve had a wonderful holiday at Bahia principe luxury Esmeralda, I can’t complain the price we paid was good for what we received food drink, weather facilities.
This is a five star hotel, because five star is based on the facilities on offer it does not mean it is a high started luxury resort. You are given stars based on what you have to offer at your hotel, and I’ve seen so many people question this, clearly not understanding what star rating means!
We would most definitely visit again, thank you to all the staff and management at luxury Esmeralda, we’ve had a relaxing, easy, fun holiday and with all of your help!! We hope we can visit again in the future!!!
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Date of stay: July 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:The smaller pool is quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Online Reputation Coordinator Bav, Otros at Bahia Principe Luxury Esmeralda All Inclusive
Responded Jul 31, 2024
Dear Rubyclaire35, Thank you so much for sharing your detailed experience! We are glad to hear that you and your family are enjoying your vacation at Bahia Principe Luxury Esmeralda. We appreciate your comments about the friendliness of our staff and the service you received since your arrival. It is great that you enjoyed the Taino and Yurta restaurants, as well as the activities at the pools and water park. We also appreciate your understanding about the seaweed situation; indeed, it is a natural phenomenon that can be affected by various factors. We will take into account your comments about the cleanliness in certain areas to continue to improve. We are glad you had a relaxing and enjoyable vacation and look forward to welcoming you back in the future. Thank you for choosing us! Guest Relations Bahia Principe Bavaro Resort
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Hi, stayed with Family this February for one week. Beautiful hotel, great location close to Ocean, amazing sand at the beach, not a single rock to step on, plenty of palapas and shade if you like. Plenty of beach and pool chairs. Some things to make note of.
1) Room had some broken things like wand on tub and drain plug that would not drain unless you hold it open. 2) Bathroom has a giant window in it with a blind on the outside so someone can just open it and watch you shower or change. Blinds should probably be on the inside of bathroom 3) Toilet plugs easily and no plunger in room (Have to call Concierge) 4) Shower Conditioner dispenser was off the wall and just resting on hardware of shower tap 5) Called concierge three times for extra blanket but nothing, had to go to front desk to get it resolved. 6) Lineups for most things but they move quickly 7) Very Comfortable beds and pillows 8) On the pool deck they have these marble tiled lines every few feet, I actually fell and hurt my knee and elbow falling because I slipped on these. Very Slippery floors in general in the resort so wear good grippy foot wear. (No I was not drunk) 9) Almost no English is spoken or understood except at front reception so brush up on your Spanish. 10) Buffets were good but it's the same thing every day after day so book the a la cart restaurants for variety. (These were a great highlight of the trip) 11) Plenty of pool and beach chairs but get up early if you want one in a good spot. 12) Awesome sand at the beach and ocean temp was warmer than pool. Not a single rock to step on. 13) very windy the whole time we were there, bring a small board to surf waves lots of fun 14) Lots of people trying to sell you stuff on beach, they are not aggressive though. 15) Really Nice Staff and mostly helpful but again no English at all. 16) If your in buildings by the Ocean 90 to 93 prepare for loud music till 11pm even with patio doors closed you will be feeling the beat. This is from Shows and entertainment. 17) Nice trolleys to get you around the resort from place to place. 18) Drinks poured by pool and beach bars were in general way to strong, I know they free pour but sometimes you just can't drink it. 19) Rained everyday but it usually passes quickly I still give this Hotel an 8 out of 10, just a few items of note.
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Date of stay: February 2025
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fran Mendez, Atención al cliente/recepción at Bahia Principe Luxury Esmeralda All Inclusive
Responded 5 weeks ago
Dear guest, Thank you for sharing your feedback with us! We're happy to hear that you enjoyed the beautiful location, beach, and overall comfort during your stay. We appreciate your detailed comments, especially regarding the room maintenance and the safety of the pool deck. Likewise, we'll make sure to address these issues to ensure a better experience for our guests in the future. Your input is important to us, and we look forward to welcoming you back for another enjoyable stay! With kind regards, Fran M, Guest Relations Department
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Overall, it is a hotel with a pleasant space, the best thing about this hotel, in my opinion, is staying on the beach and the beach is really good. However, even though I know that I intend to return to Punta Cana, I would not stay at the Bahia again Prince. Cleanliness of the rooms was unsatisfactory, to change the bed sheets, which smelled really bad, we had to ask several times, the cleaning was never done, they just made the bed. They didn't change towels and they told us that they didn't have any more towels available, they didn't replace the water in the room, given that we are talking about a country where the water is not drinkable but we are always drinking water due to the heat... service unstable internet... But the worst thing, for me, was the fact that they are always trying to charge an extra service, to sell something, in the souvenir shops the prices are not set, and they set the price they want, they show their displeasure when we want to pay in their national currency, as they prefer dollars, they do not accept coins as a form of payment, they charge 15% more for card payments and the icing on the cake was taking photographs of people, and putting them printed on bottles, etc.. without our authorization is practically forcing us to buy. We took a trip to the very expensive Isla Saona, we were welcomed with food that even dogs wouldn't give... the food at the buffet is like turning the record over and playing the same thing. The remaining restaurants, which are made a big deal with bookings in advance and a lot of nonsense, were worthless and were far from the reality of what is supposed to be in those cuisines. They close the pools super early, they didn't take any care with the mosquitoes in the rooms, our AC didn't work... As I said, overall, it's nice because it's on the beach, it welcomes a lot of families but I wouldn't go back...
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Date of stay: March 2024Trip type: Traveled with family
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this trip with family and friends based on the recent renovations and some excellent reviews. Although we had a nice time, this is NOT a five star resort and I feel it's important to give what I think to be an honest review for others to consider. (1) Check in - After transferring by trolley from another resort, it was relatively smooth. Buildings do not have elevators and are not accessible or easy (2) Rooms are renovated but the bathrooms are still not ideal and mold in showers. Cleaning staff was generally good for us but some people we travelled with did not have their rooms cleaned a couple of days. (3) Hallways are not updated - the floors and stairs are not cleaned well and we felt like we were in a low budget motel until we entered our rooms. The cleaning staff came at 8AM and spoke loudly before cleaning and woke us all up EVERY morning. They also kept the utility rooms open all day for all to see which was very unappealing. I have never seen that at any hotel and is not acceptable. (4) Pools were generally nice but not heated at all and quite cold. Given the heat this was not a big issue on this trip. The outdoor grounds and vegetation are well kept and very lovely. The resort is really nice at night (5) Restaurants - Buffets displayed almost the same food for all meals. Staff were extremely unhelpful and had to be asked 3-4 times for water, coffee and cutlery. This appeared to be a huge imposition to them and most of them unfortunately did not have enough command of English to provide basic requests and did not seem to really care. Speciality restaurant service and food likewise quite average. (6) Entertainment - Minimal (7) Service - More than anything this was the biggest concern. Language was a challenge but it was more the extremely abysmal attitude that was lacking. Too many staff really did not want to help and were bothered by basic requests. We had an experience at the front desk where we were hoping someone could help us with our reservations and the woman (I will email the resort her name) was combative and nasty and couldn't understand why we were bothering her. Someone else really tried to help which was appreciated but really made a big mess of things with the best of intentions. In summary, if you are looking for a 3 star experience with average food, accommodations and service, feel free to try this place out. Just keep your expectations low. Under no circumstances should you think this is a luxury or 5 star experience and make sure to pay accordingly
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dannyely Santana, Guest Services / Front Office at Bahia Principe Luxury Esmeralda All Inclusive
Responded Jan 8, 2025
Dear guest, Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations, and we appreciate your feedback, which is valuable for us to improve our services. We have taken note of the issues you mentioned, such as cleanliness, restaurant service, and staff attitude, and we will work on these areas to ensure our guests receive the level of service they expect and deserve. We appreciate that you highlighted the beauty of our facilities and gardens. However, we understand that several aspects did not meet your expectations, and we take this seriously. We hope that on your next visit, we can provide you with a more satisfying experience. Sincerely, Dannyely S, Guest Relations Department.
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I am compelled to write this review after an extremely disappointing experience at the Bahia Principe Esmeralda, a stay marred by a series of unacceptable issues that were handled poorly by the management and staff. Our expectations of a comfortable and relaxing vacation were completely shattered, replaced by frustration and discomfort due to the conditions we faced.
First and foremost, our room was infested with bed bugs, a situation so severe that it left us with multiple bites and wounds. When we brought this to the attention of the management, expecting prompt action and concern for our well-being, we were met with a dismissive attitude. The lack of empathy and urgency in addressing such a serious health hazard is not only shocking but also unacceptable for a resort of your reputed standard.
Adding insult to injury, our requests for basic amenities such as fresh linens were blatantly ignored. In an environment where cleanliness should be paramount, this disregard for guest comfort and hygiene is appalling. Furthermore, our request for laundry services was flatly denied without explanation, further inconveniencing us and detracting from our experience at your resort.
It is disheartening to see such a lack of care and service at Bahia Principe Esmeralda. We had come expecting a stay defined by luxury and attentive service, as promised by your brand. Instead, we encountered negligence, poor hygiene standards, and an overall lack of accountability from your staff and management.
I urge the corporate staff to take immediate action to address these issues. This experience not only reflects poorly on Bahia Principe Esmeralda but also on the entire brand. Future guests should not have to endure what we went through, and it is imperative that measures are taken to improve the standards of cleanliness, guest service, and overall management responsiveness.
Your guests deserve better. We deserve better. I look forward to seeing how Bahia Principe addresses these grave concerns, and I hope that no other guest experiences the level of neglect and discomfort that we did.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had our wedding ceremony at Bahia Principe in Punta Cana. Our group of 60 people all stayed at Esmeralda. Everyone in our group had a great experience and were impressed and happy with our choice in resort.
The wedding celebration and all the perks that came with it were wonderful. The entertainment team did a great job keeping everyone as engaged and active as they could. The nightly shows were also must see!
We were very impressed with the renovated rooms, hallways and the reception. The beds were very comfortable and the rooms were clean with good AC and water pressure. Our guests tried the room service and depending in the time of day and how busy the restaurants are, wait times varied from very quick to about 45 mins.
Our Guest Experience representative - Manuel Lopez (aka Manny) was absolutely amazing. He is fluent in English, continuously checked in on us, and helped us set up our a la carte dinners (as a group this was not easy). He was even able to squeeze us into last minute a la carte dinners at popular restaurants like Limbo and Yurta.
I also recommend getting a massage at the spa and trying the romantic dinner by the beach.
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Date of stay: December 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dannyely Santana, Guest Services / Front Office at Bahia Principe Luxury Esmeralda All Inclusive
Responded Dec 10, 2024
Dear guest. Thank you so much for sharing your wonderful experience with us. We're thrilled to hear that you and your guests had a memorable wedding celebration at Bahia Principe Esmeralda. It's fantastic that the entertainment team kept everyone engaged, and we're glad you enjoyed the nightly shows! We are also pleased to know that you were impressed with our renovated rooms, the comfort of the beds, and the overall cleanliness. We're delighted that Manuel Lopez (Manny) was able to assist you in making your stay as seamless as possible, especially with arranging group dinners and last-minute reservations. We'll be sure to pass along your kind words to him! We truly appreciate your recommendations for the spa and the romantic beach dinner, and we're grateful for your thoughtful feedback. It was an honor to host your wedding, and we look forward to welcoming you back for another unforgettable experience in the future. Warm regards, Dannyely S, Guest Relations Department.
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Overall a great experience. Esmeralda is definitely classier than the other Bahia resorts in Punta Cana. Everything looks well maintained. The beach has plenty of shade, very little seaweed( nothing like Mexico which has way too much), soft sand and blue, clear water. The lunch buffet by the beach was repetitive but had plenty of variety- the tacos and grilled meat and scallops were very good. The a la carte restaurants were interesting but just about okay, the best being Naan at Esmeralda and worst being Nikkei at the Aquamarine. The teppanyaki show at Mikado was extremely disappointing, although the food was delicious. The entertainment at the pool was mediocre. The live music by the lobby on most nights between 8-9pm was enjoyable and should have been given more time. The nightly shows from 9-11pm were very mediocre. The rooms are spacious with large bathrooms. Beds were made everyday. The staff in general is very hardworking and pleasant. There is a language barrier though. We noticed that that soap dispensers were not working in some public restrooms as well as some stalls had broken latches. This shows neglect as these could be easily repaired. At checkout we were told that we owed them 5USD for a Pina Colada we had ordered which we don’t understand why as we were never informed there would be an extra charge for it. They eventually took off the charge but be warned of these fake charges.
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Date of stay: February 2025Trip type: Traveled with family
Room Tip:Rains frequently but for short periods. Take towel clips and zip lock bags for your books.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fran Mendez, Atención al cliente/recepción at Bahia Principe Luxury Esmeralda All Inclusive
Responded 5 weeks ago
Dear guest, Thank you for sharing your experience with us! We’re glad you enjoyed the beach, the overall atmosphere of Esmeralda, and the hard work of our staff. Your feedback about the restaurants, entertainment, and facilities is valuable, and we’ll be addressing the maintenance issues you mentioned to ensure a smoother stay for future guests. We hope to welcome you back for an even better stay next time! With kind regards, Fran M, Guest Relations Department
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This resort deserves a 5 star rating but like any resort , they do have areas that can be improved upon. In general this resort far exceeded my expectations.
The good:
1. This resort has a tremendous lay-out, the Esmeralda is self contained and everything is close, this includes restaurants, the ocean and of course rooms. The resort is massive, but you don't need to venture to other areas if you don't wish to. 2. Service was top notch, a little spotty in buffet but in fairness, the buffet is very busy. Employees seem happy and go the extra mile, much better than many Mexico experiences. 3. Drinks - I'm not a mixed drink guy, mainly due to drinks being thrown together, however this place serves amazing drinks, they take the time to do it right. There are exceptions, especially around the pools but in general amazing mixed drinks....you have to try the signature drinks in the ala carte restaurants.... outstanding. 4. Beach is special, great swimming and beautiful soft sand, no stones or rocks. Beach is very busy for obvious reasons. 5. Pools - perfect temp and set-up. Pool bar service is well above average. 6. Birds, Somehow they have fixed the bird problem I have seen at many resorts, only pigeons flying around, no other annoying birds other than a couple black birds. 7. Grounds - beautiful and well maintained. 8. Maintenance - perfect, had a couple small issues and fixed promptly. 9. Check in - very efficient, staff well trained and accommodating. 10 Food - very good, buffet excellent and ala carte well above average. No complaints at all. 11. Gift shop - I'm mentioning this only because most gift shops are a rip-off. Many items here are reasonable, it's worth a trip to the village area where the other lobbies are located.
Requires improvement:
1. Noise - The entertainment venue is very close to rooms, if your in the 9400 building you will not sleep before 11. There is no reason to blast the music as loud as they do, not to mention club level volume for the kids music in the early evening. The guy who MC's screams at the top of his lungs, it is awful. This resort is well layed out and beautiful, but they missed the mark on this one. They need to reduce the volume level, this is easy to do and would help a little. 2. Pool deck cleanliness - pretty good but could be better, I noticed the same debris for a couple days in a row.
That's it, keep up the great work Esmeralda, I'll be back.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Stay away from rooms close to entertainment venue, very loud.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dannyely Santana, Guest Services / Front Office at Bahia Principe Luxury Esmeralda All Inclusive
Responded Dec 19, 2024
Dear guest. Thank you for sharing such a detailed review of your experience at the resort! We're thrilled to hear that overall, your stay exceeded expectations. We truly appreciate the positive feedback, particularly about the resort layout, service, drinks, beach, and pool amenities. We also acknowledge the areas where you feel there is room for improvement. Your comments regarding noise levels and pool deck cleanliness are valuable, and we will ensure that they are addressed to enhance the experience for future guests. It’s wonderful to hear that you'll be back to visit us, and we look forward to welcoming you again for another exceptional stay. Thank you once more for your thoughtful review and for choosing our resort! Best regards, Dannyely S, Guest Relations Department.
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First of all, I must mention that I rarely write reviews, if ever. If I take the time to do it, it’s worth mentioning!!! We had a big crush on this hotel 🤩 firstly for ease and listening to the staff. Upon arrival, we are offered an upgrade in a swimming out suite in block 90 glued on the beach and pool. With children it is very convenient and the children loved swimming out while we emptied the suitcases and also in the late afternoon when we were all tired of the big sun. It was just magical to be able to cool off whenever we wanted. As for the buffet, I really enjoyed the disinfectant at the entrance. Since it is a buffet and there are many guests, it is good to know that everyone has their hands disinfected. The choices at the buffet were diverse and especially very good. I never eat desserts in life but I admit that I ate them every day... It was worthy that the best pastry in town 👌🏼 Big thank you to Emmanuel who works as a waiter in the buffet! Exceptional service, really nice, familiar with both parents and children... This is really the service we love to receive ❤️ me and my daughters we also thought he had the most beautiful eyes of the Dominican Republic 😆 mention also to the guest experience who always takes from us to know if everything is okay and if everything is to our liking, it made us feel really special. As for the places at the beach, there are always reasonable hours, same for the pool. My daughters loved being able to make ice cream with big punta cana too! I really recommend this hotel, it was a dream vacation, I will definitely come back 🥰
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Date of stay: March 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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