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VIK Hotel Cayena Beach

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Traveler (341)
Pool & Beach (194)
Room & Suite (143)
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Overview
  • Excellent53%
  • Very good26%
  • Average13%
  • Poor5%
  • Terrible3%
Travelers talk about
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AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (352)
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All reviewsarena blancael canotime shareserves breakfast and lunchsmall poolvip sectionour home away from homewear long pantsocean viewitalian restaurantseafoodr rspent a weekquiet resortall inclusive foodrenovated roomhorseback riding
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11 - 15 of 261 reviews
Reviewed January 26, 2018

We booked a week in an oceanfront deluxe suite at the Cayena Beach, but got put in an oceanfront room in Areana Blanca. When we asked for the room we had paid for, we were told a reservation representative wouldn't be available until the following...More

Thank Kathy M
Response from VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena BeachResponded February 22, 2018

Dear Kathy, Thank you that you chose VIK Hotels for your vacation! We are sorry for the inconveniences you encountered regarding your reservation, we have already addressed this issue with the respective department as well as the tour operator in order avoid this from happing...More

Reviewed January 8, 2018

We just returned from the Cayena Beach and had a fantastic vacation. Your view of the place will depend a lot on what is really important to you in a vacation. If what you are looking for is a quiet, relaxing place with a beautiful...More

5  Thank dmd136
Response from VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena BeachResponded February 22, 2018

Thank you very much for having stayed with us and for taking you valuable time to share your experiences with us in detail as this not only helps us to detect and correct possible service flaws throughout our resort but also gives people interested in...More

Reviewed October 26, 2017

Just got back home again from the VIK... As always, we had a wonderful time... met some new great people and our extended family is always there.. Barb, Yoseline, Newt, Antonio, Pedro, Carlos, Victor, and Luisa.... Words just can't express how much we love this...More

3  Thank CollyB01
Response from VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena BeachResponded February 22, 2018

Thank you so much being part of our family and your kind words, we can't wait to welcome you back at your home away from home soon!

Reviewed October 7, 2017

We spent the first week of October here after the hurricane Maria and almost everything was operating as they told me over the phone and they were busy painting and fixing things while we were there. It is all-inclusive and had plenty of good food...More

2  Thank Scott G
Response from VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena BeachResponded February 22, 2018

Dear Scott, Thank you so much for taking your time to share your experiences with us. With pleasure we read your comments on the room, our Elcano restaurant, our personalized services - especially Barbara's -, our beach and the daytime entertainment. Also your opinion on...More

Reviewed September 9, 2017

This is our third trip to the Cayena Beach club - The club is the perfect spot if you are looking for personalized service while on vacation. The club staff is absolutely the best you will find! Carlos, Jocelyn, Barbara and everyone at this resort...More

1  Thank Thomas E
Response from VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena BeachResponded October 2, 2017

Thank you for being part of the Cayena family and for your kind words regarding the staff, services, food, etc. We can't wait to welcome you back here next year! Of course your comments regarding the photo service will be forwarded to management in order...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Internet
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Room Service
Free Parking
Breakfast included
Hotel Amenities
Shuttle Bus Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
$226 - $364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Top resorts Hotel in Punta Cana
#57 Luxury Hotel in Punta Cana
#57 Spa Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$226 - $364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Top resorts Hotel in Punta Cana
#57 Luxury Hotel in Punta Cana
#57 Spa Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (341)
Pool & Beach (194)
Room & Suite (143)
Dining (71)
Family and Play Areas (2)
Questions & Answers
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jchapco80
May 7, 2018|
Answer
Response from s6500rs1 |
I just message on FB & got quick response.
0
Votes
Jeanee7
April 1, 2018|
Answer
Response from Kathy M | Reviewed this property |
I'm sorry Jeanee! I just saw this! The place isn't horrible, but you get what you pay for. We paid for the top tier room in Cayena Beach, but didn't get the room. We got there late and they told us we were getting a nice... More
0
Votes
Tiffany B
January 27, 2018|
AnswerShow all 2 answers
Response from sidthekid2011 | Reviewed this property |
agree don't drink the tap water, use the bottled water. we have been there 4 times neither of us have got sick, we don't eat the seafood, we're very picky at the buffet. we own there, it's a nice little Resort private beach
0
Votes
Room Tips
"We were in block 4 and loved it. It is close to everything."
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"The oceanfront rooms are completely worth it!!!"
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"Please tip often, these people work very hard to make you feel at home"
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"Please make sure to tip often, these people really work hard for you..."
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