This was our second time at this beautiful resort. The food was fantastic with many options for restaurants and the buffet. Rooms are clean and comfortable. We enjoyed a great time at the pool and the various outdoor amenities. The entertainment crew made everything a great time. Willis with the entertainment group made our whole group feel extra special. Willis works very hard to ensure people are involved to whatever level they are comfortable with and ensures a good time. He works very hard in his role and is a true ambassador for the Dreams resort. We look forward to returning again in the near future.
Staff is very friendly and helpful but I did have a safety issue which management never got back to me about. I went with my sister to celebrate her birthday and let’s just say it’s always better to travel with men for safety purposes. Whenever we left the room we had to bring all of our valuables along with us. The hotel has safes however We weren’t comfortable using it because we had someone knock on the door claiming to be staff and asking to check the safe. I reported it to the front desk, they said they would look into it and get back to me and never did. Another safety issue is the locals on the beach harassing you to book an excursion with them but we were told not to because of people going missing when they do. You can’t tell whose who. The food is horrible and tasteless and if your vegan forget about it. They literally put pork in everything! Drinks are watered down I recommend just going straight for shots. If your into partying or nightlife this isn’t the place for you. I felt like I was at a retirement home 😩. It’s supposed to be food 24/7 however it isn’t they shut pretty much everything down at a certain time and the only thing that is available is room service but not many options at all. Most of the restaurants with the exception of 1 isn’t available until 6pm. We had to call constantly for towels and wash cloths. We got extorted at the airport for $40 by one of the officers. We bought back alcohol and before going through customs we asked the airport workers if we had to check our alcohol or if we could bring it on the plane as a carry on. They assured us that we could take it as a carry on but when we went through we were flagged by the officers and took advantage of because we didn’t speak Spanish. We were told that we had to get rid of the liquor or go through the whole process again which we didn’t have time for because our flight was leaving soon. The officer told us to pay him and he’ll let us through and at that point we didn’t have a choice. He had us slide the money on the side so that no one would see. The worse experience ever!! And the list goes on…
Perfect size for a quiet resort stay. The grounds were meticulously taken care of, the rooms were clean and oh so comfortable. The mini-fridge was stocked as requested. Food was plentiful and was very tasty! I didn't experience a bad meal, and I was able to eat at every restaurant on location. The pools were clean and not over crowded. The pool bar staff was very attentive. There were storms out at sea which cause seaweed to cover the beach early in the trip, but the resort wasted no time clearing that up. The water during this time was not as clear, but the beach was still fantastic!
Great resort. Sandy was amazing. He served us in a few of the restaurants and remembered us and took time to chat with us. Just the nicest guy! Juana at the front bar and Rafael and Jose at the pool bar were great as well. Everyone is so friendly, the food was really good and the resort was very clean. Lots of activities, dance parties, pool side snacks and pool side service. Seaside grill was our least favorite and Portifino the Italian restaurant was our favorite. It would be nice id Barefoot grill added a bit more variety maybe something simple chicken sandwiches and nachos.
We were pleasantly surprised at how accommodating and service oriented the resort in Punta Cana were. We were taken care of and the resort was clean and well maintained. We will definitely come back for our anniversary.