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Dreams Palm Beach Punta Cana

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Carretera Cabeza de Toro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (13114)
Pool & Beach (3761)
Room & Suite (1469)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 162 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
Spanish
13915Reviews2242Q+A100Room tips
Traveler rating
  • 8,766
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Popular mentions
Scott G wrote a review Yesterday
1 contribution
This was our second time at this beautiful resort. The food was fantastic with many options for restaurants and the buffet. Rooms are clean and comfortable. We enjoyed a great time at the pool and the various outdoor amenities. The entertainment crew made everything a great time. Willis with the entertainment group made our whole group feel extra special. Willis works very hard to ensure people are involved to whatever level they are comfortable with and ensures a good time. He works very hard in his role and is a true ambassador for the Dreams resort. We look forward to returning again in the near future.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Be sure to join in the Preferred Club. Well worth the extra money.
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Davonda D wrote a review Yesterday
1 contribution
Staff is very friendly and helpful but I did have a safety issue which management never got back to me about. I went with my sister to celebrate her birthday and let’s just say it’s always better to travel with men for safety purposes. Whenever we left the room we had to bring all of our valuables along with us. The hotel has safes however We weren’t comfortable using it because we had someone knock on the door claiming to be staff and asking to check the safe. I reported it to the front desk, they said they would look into it and get back to me and never did. Another safety issue is the locals on the beach harassing you to book an excursion with them but we were told not to because of people going missing when they do. You can’t tell whose who. The food is horrible and tasteless and if your vegan forget about it. They literally put pork in everything! Drinks are watered down I recommend just going straight for shots. If your into partying or nightlife this isn’t the place for you. I felt like I was at a retirement home 😩. It’s supposed to be food 24/7 however it isn’t they shut pretty much everything down at a certain time and the only thing that is available is room service but not many options at all. Most of the restaurants with the exception of 1 isn’t available until 6pm. We had to call constantly for towels and wash cloths. We got extorted at the airport for $40 by one of the officers. We bought back alcohol and before going through customs we asked the airport workers if we had to check our alcohol or if we could bring it on the plane as a carry on. They assured us that we could take it as a carry on but when we went through we were flagged by the officers and took advantage of because we didn’t speak Spanish. We were told that we had to get rid of the liquor or go through the whole process again which we didn’t have time for because our flight was leaving soon. The officer told us to pay him and he’ll let us through and at that point we didn’t have a choice. He had us slide the money on the side so that no one would see. The worse experience ever!! And the list goes on
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Date of stay: October 2021Trip type: Traveled with family
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded yesterday
Dear Valued Guest. We appreciate the time that you have invested in writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. It is important for us to clarify, that we perform several checks and maintenance work in place to our rooms, which can make a staff member knock your door for ou consent in order to check your safe or any other item in your room. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Regards. Pablo Muñoz Social Media Coordinator.
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Larry H wrote a review Oct 18
Kennesaw, Georgia1 contribution
Perfect size for a quiet resort stay. The grounds were meticulously taken care of, the rooms were clean and oh so comfortable. The mini-fridge was stocked as requested. Food was plentiful and was very tasty! I didn't experience a bad meal, and I was able to eat at every restaurant on location. The pools were clean and not over crowded. The pool bar staff was very attentive. There were storms out at sea which cause seaweed to cover the beach early in the trip, but the resort wasted no time clearing that up. The water during this time was not as clear, but the beach was still fantastic!
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Date of stay: October 2021
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 2 days ago
Dear S7744AClarryh We are pleased to know you had a delightful stay with us and that we were able to fulfill all your expectations. We strive in having a great ambiance to satisfy all the needs of our valued guests, so we are delighted to read you enjoyed your stay with us. We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana
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Sahar M wrote a review Oct 18
38 contributions3 helpful votes
+1
Great resort. Sandy was amazing. He served us in a few of the restaurants and remembered us and took time to chat with us. Just the nicest guy! Juana at the front bar and Rafael and Jose at the pool bar were great as well. Everyone is so friendly, the food was really good and the resort was very clean. Lots of activities, dance parties, pool side snacks and pool side service. Seaside grill was our least favorite and Portifino the Italian restaurant was our favorite. It would be nice id Barefoot grill added a bit more variety maybe something simple chicken sandwiches and nachos.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 2 days ago
Dear SaharM125 On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent gateway to the Dominican Republic. We truly appreciate your feedback and have shared it internally. We work diligently in providing guests with excellent services. We have talked to the hotel management in order to keep improving. We hope you give us the chance to demonstrate to you that our main goal is to create unforgettable experiences with a high-quality service. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana.
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Mgrishlt wrote a review Oct 18
Logan, Utah1 contribution
We were pleasantly surprised at how accommodating and service oriented the resort in Punta Cana were. We were taken care of and the resort was clean and well maintained. We will definitely come back for our anniversary.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 3 days ago
Dear Mgrishlt We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guests. We highly appreciate your gracious comments here and have shared it with our team. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Warm regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana.
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PRICE RANGE
$181 - $375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams palm beach punta cana hotel punta cana, occidental punta cana, occidental allegro punta cana, punta cana occidental, sunscape punta cana, punta cana dreams palm beach, punta cana allegro
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
500
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Frequently Asked Questions about Dreams Palm Beach Punta Cana
Which popular attractions are close to Dreams Palm Beach Punta Cana?
Nearby attractions include Escapology (4.4 miles), Vivaldi Cigars (3.9 miles), and Escape Room Punta Cana (2.3 miles).
What are some of the property amenities at Dreams Palm Beach Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Dreams Palm Beach Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Palm Beach Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Palm Beach Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Palm Beach Punta Cana?
Conveniently located restaurants include Toc Beach Bar & Restaurant, Pranama, and La Bruja Chupadora.
Are there opportunities to exercise at Dreams Palm Beach Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dreams Palm Beach Punta Cana have an airport shuttle?
Yes, Dreams Palm Beach Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Palm Beach Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Palm Beach Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Dreams Palm Beach Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.