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Dreams Palm Beach Punta Cana

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Cabeza De Toro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$124
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Free cancellation until 10/20/20
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$197
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Free cancellation until 10/18/20
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (12655)
Pool & Beach (3703)
Room & Suite (1421)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#55 of 167 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
Spanish
13,556Reviews2,165Q+A100Room tips
Traveler rating
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Popular mentions
RSM wrote a review Sep 22
8 contributions
+1
Went here for our wedding and cannot compliment the wedding planning and support staff enough for their exceptional service. The resort photographer was equally amazing and provided great images. By far the best wedding photographer we have ever seen. They were always willing to do whatever they could to provide us with our requests. It was a bit unnerving at the beginning of the planning to be doing it remotely and for many choices it was really up to us as to what we wanted, i.e. cake, bouquet, etc. We sent pictures of what we were looking for and hoped for the best. The results were far beyond our expectations, everything was done extremely well. We had inquired about the possibility of a bilingual wedding ceremony as my wife and her family are french. This was not possible as the minister performing the ceremony was not able to do this but without us asking they arranged to have an interpreter to be part of the ceremony. Really above and beyond what was expected. The resort itself is clean and well maintained. There is a good variety of activities available on site. Food in the main buffet is good with lots of variety. There are quite a few other smaller a la carte restaurants to choose from These restaurants generally do not do advanced reservations so you do not lose hours your first day trying to make reservations for later in the week. This was nice compared to other resorts. It was not that difficult to get a table even for a large group. Overall a great resort and we cannot wait to be able to go there again.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 5 days ago
Dear rickmL5292PQ, Firstly I would like to thank you for choosing Dreams Palm Beach Punta Cana as your holiday destination. Thank you for taking the time to write such a greatly detailed review in regards to our resort. It has been a pleasure to read and receive your wonderful feedback. I will be sure to share your comments with our team, who I am certain will be encouraged by your remarks. As an AAA Four Diamond Resort, our hotel continuously strives to meet your needs and expectation. Thank you again, we will look forward to serving you again in the future, as this will always be your home from home. Kind Regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana.
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Robert P wrote a review Sep 2
3 contributions
Not sure where to start everything was EXCELLENT! (except 1 a/c unit) To name just a few of the GREAT customer service personal and new friends we found: Mr Lava - This young man I cant not say enough good about, He kept us entertained, happy and made sure we had anything we wanted. He is AWESOME - I cant put his real name here but I have him as a facebook friend now. Got to meet his girl friend whom he plans to marry in December and I wish him and her ALL THE BEST! I enjoyed you muy bien Mi amigo!! Cant wait to see you again. Superman - Hotels have all kinds of people to help and serve you and superman is among the BEST.! Anything we needed he got for us and very quickly! Never had to ask him twice for anything! Muy Excelente! Alex the Concierge - - for as young as he is he KNOWS customers service and I believe it is part of his heart - to serve and to help. Fermani the driver- anywhere we wanted to Go He was the man - VERY very good at what he does. A great person. DJ Eric - Always playing good music and taking request. We did country western dancing - I think a lot of people were surprised that he played country music for us at our request..LOL Olveria -good bar tender knows his skill well. Never had to ask for a drink Carolina, Cesar and Compress from UVC - These people know their customers and try to put smiles on everyone faces. We became friends with them. Even have their cell numbers. They are always smiling and constantly making sure we had a great vacation for my 55th birthday. Jacqueline was a awesome waitress - never had to ask for anything she was always there. WE WILL BE BACK and hope we see everyone one of them again!! MUY EXCELENTE!!!
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Date of stay: August 2020
Cleanliness
Service
Room Tip: If you want private pool and Jacuzzi 1st floor.
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded 3 weeks ago
Dear Valued Guest, Thank you for choosing Dreams Palm Beach Punta Cana as your holiday destination and for sharing with us your comments. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana.
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kimHavant wrote a review Aug 2020
havant100 contributions59 helpful votes
+1
We have stayed September 2018 during hurricane Irma and again September 2019, we were going to be back April 2020, but COVID stopped us, just waiting on holidays again from the UK and we will rebook. The rooms are clean, lots of space, nice views, the staff don't stop all day and ate so helpful. food is great. Lots of choice. Coffee shop is a favourite of ours. A couple of shops on site is handy too. Entertainment is fabulous. Also try and check out different activities in the afternoon. The beach is nice too and we were able to snorkel further up the beach where it was particularly blue. Can not wait to return to palm beach resort. Haven't tried the spa yet si next on the list. We have met lots of wonderful people from across the world and ate still in contact with some of them now
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Date of stay: September 2019Trip type: Traveled as a couple
2 Helpful votes
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded Aug 25, 2020
Dear kimHavant, We are pleased to know you had a delightful stay with us and that we were able to fulfill all your expectations. We strive in having a great ambiance to satisfy all the needs of our valued guests, so we are delighted to read you enjoyed your stay with us. We would love to host you again at your home away home; Dreams Palm Beach Punta Cana. Warm regards. Pablo Muñoz
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Bielecki wrote a review Aug 2020
1 contribution1 helpful vote
I had the opportunity to stay at the Dreams Palm Beach resort in Punta Cana during the last week of August 2019 through the first week of September 2019. This all-inclusive resort is an AAA Four Diamonds level property, and it did not disappoint. During my week long stay, I tried all a la carte restaurants. With the exception of the Seaside Grill, all others a la carte restaurants required men to wear pant/jean, which isn't ideal due to Punta Cana's weather and humidity. However, the food was excellent at all restaurants and the service impeccable. I agree with other reviews, the World Cafe (the Buffet), could have more choices, especially on the vegan/vegetarian side. As previously mentioned, customer service at this resort was nothing short of impeccable. Everyone was friendly and willing to go the extra mile: 1) Cristina, at the Seaside Grill, recalled a conversation we had during my first visit at the restaurant, where I casually mentioned my favorite Dominican Juice, Morir Soñando, which is not listed nor offered on their menu. She surprised me during my subsequent visits with a handmade juice. 2) Rafael, at the Portofino Restaurant, was extremely friendly and always looked for ways to make us feel extra special. He was very accommodating and helpful. 3) Dimitrio, Seaside Grill, went the extra mile during my last day at the resort. I asked for the Dominican Breakfast late in the morning, but they didn't any plantains. When I told him it was my last day, he sent someone to grab fresh plantains and had the kitchen cooked my Dominican Breakfast. 4) Jose Alberto, one of the many security guards, helped me in two occasions, once while dealing with a local vendor (a pharmacy), and the other a beach vendor. He always made me feel safer and helped me get better prices when I tried to strike a deal with the vendors. 5) Milciades, Seaside Grill, great service, every single day. 6) Jose, the taller, pool bar. Great guy, excellent service, great drinks. While I was extremely pleased with all my interactions with the staff, especial shout out to the Seaside Grill staff. Definitely a 10/10 experience. The rooms were cleaned twice a day, and towels and sheets replaced. I was surprised the hotel didn't offer free travel size lotion as part of the free toilettes. Definitely a 9.5/10 experience. Will be back in the near future.
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Date of stay: September 2019Trip type: Traveled with friends
1 Helpful vote
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Response from Pablo Muñoz, Other at Dreams Palm Beach Punta Cana
Responded Aug 10, 2020
Dear Dominican-in-Southie, Firstly I would like to thank you for choosing Dreams Palm Beach Punta Cana as your holiday destination. Thank you for taking the time to write such a greatly detailed review in regards to our resort. It has been a pleasure to read and receive your wonderful feedback. I will be sure to share your comments with our team, who I am certain will be encouraged by your remarks. As an AAA Four Diamond Resort, our hotel continuously strives to meet your needs and expectation. Thank you again, we will look forward to serving you again in the future, as this will always be your home from home. Kind Regards. Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana.
Read more
urban queen wrote a review Jun 2020
2 contributions3 helpful votes
First time bringing our son on vacation, was great the only thing is make sure you are firm and don’t sign up for the time share they are really pushy! follow you to the pool and make you go on the tour, also be careful of food poisoning, I got sick on my third day and was out for the next three...the vegetables don’t get washed properly, and I didn’t touch any meat or fish. Other than that it’s really nice and quiet, music and atmosphere is great would definitely recommend!
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Date of stay: October 2019Trip type: Traveled with family
2 Helpful votes
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Response from DREPB, Manager at Dreams Palm Beach Punta Cana
Responded Jun 11, 2020
Dear valued guest, We are sincerely sorry that everything was not up to the standard that you would have liked. We would like to let you know that we take all comments very seriously as we know they help us to improve our services. We always try to do our best to satisfy our guests and make their vacation enjoyable. Thank you again for your review and for visiting us. Kind Regards! Pablo Muñoz Social Media Coordinator Dreams Palm Beach Punta Cana
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PRICE RANGE
$181 - $375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams palm beach punta cana hotel punta cana, occidental punta cana, occidental allegro punta cana, punta cana occidental, sunscape punta cana, punta cana dreams palm beach, punta cana allegro
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
500
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Frequently Asked Questions about Dreams Palm Beach Punta Cana
Which popular attractions are close to Dreams Palm Beach Punta Cana?
Nearby attractions include Vivaldi Cigars (3.9 miles), Escapology (4.4 miles), and HARRISON'S Fine Caribbean Jewelers (3.8 miles).
What are some of the property amenities at Dreams Palm Beach Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Dreams Palm Beach Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Palm Beach Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Palm Beach Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Palm Beach Punta Cana?
Conveniently located restaurants include Toc Beach Bar & Restaurant, Pranama, and Taino Restaurant.
Are there opportunities to exercise at Dreams Palm Beach Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dreams Palm Beach Punta Cana have an airport shuttle?
Yes, Dreams Palm Beach Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Palm Beach Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Palm Beach Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Dreams Palm Beach Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.