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Playa Arena Gorda, Punta Cana 23302 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$190
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Free cancellation until 10/14/21
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Room & Suite (993)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Macao
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 160 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
The Adults Only & 24 H All Inclusive Hotel Riu Palace Macao opens all year round and is located on the beautiful Playa Arena Gorda beach, in holiday area Punta Cana on the Dominican Republic's eastern coast. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Punta Cana Airport PUJ (25 km) and El Cortecito (10 km) and invites you to explore the area. The hotel has 364 comfortably furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape at the gym. 4 outdoor pools, 1 children's pool, Water park "Splash Water World" . Day and evening entertainment, as well as our Pacha Discotheque. For lovers of gastronomy, we offer live cooking stations at our buffet restaurant, Japanese and Italian, Fusion, Culinary restaurant and Steakhouse, as well as 6 bars.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Car hire
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Canoeing
Diving
Snorkeling
Tennis court
Water sport equipment rentals
Windsurfing
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Nightclub / DJ
Taxi service
Spa
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Receive 500 free points
5411Reviews1308Q+A100Room tips
Traveler rating
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Popular mentions
nel wrote a review Jul 2021
Stockbridge, Georgia1 contribution
This experience was the worst experience ever .. if I could move my flight up and go home trust me I would. I was at the RIU BAMBOU... dont get me started we walk in the room and it musty smelling and moldy... the couch is peeling and appears to be 10 plus years old.. we get a new room and the bed feels like a prison cell, the food is awful... I've never seen eggs in a jug... we changed rooms and was give the requested an upgrade, we even directly paid the staff 80 each because they wouldn't take a credit card. .. and now we are stuck with same awful food, same prison bed, cheap liquor and worse vibes then the other hotel... we are here now and I wish like crazy that we could get a refund for our remaining days and just go to another hotel... I would not recommend this hotel to anyone.. it sucks
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Date of stay: July 2021Trip type: Traveled with friends
Room Tip: Avoid this brand at all coat
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Dana M wrote a review Jul 2021
1 contribution
I just spent 10 days at the Riu Macau. Weather was perfect. Staff was very friendly. Food was good. Rooms were kept clean. The pool bartender Bermuda and the pool server Angel went above and beyond and helped make the vacation more pleasant. Pool was clean and refreshing.
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Date of stay: July 2021
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Tina C wrote a review Jul 2021
Danbury, Connecticut22 contributions18 helpful votes
This is a very nice hotel!! It is clean, wel kept, and the employees ate wonderful!! Everyone goes out of their way to make you feel special and ensures that your vacation is great!!! The food is great, pool is beautiful and the view of the Caribbean Sea is just spectacular!!! The only thing that would be better would be if they removed the seaweed from the beach. The Entertainment Crew is fantastic!!! Auriy, Lydia, and Jose are great at their jobs and really do a great job at entertaining and engaging the guests!!!! This ID really a first class resort!!!
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Review collected in partnership with riu.com
Date of stay: July 2021
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Jodi P wrote a review Jul 2021
Papillion, Nebraska7 contributions
The entertainment staff was wonderful.Jose was absolutely a joy. The dining and bar staff were also fabulous. The front desk staff were terrible. They were not informative when checking in. Staff on duty usually didn’t have a person that understood English so getting directions was hard As for Covid testing, testing was fine but results came back in an email and had information wrong. Front desk told us to contact them through WhatsApp- I am still waiting for them to respond. Ended up having to go to another resort to have them correct the information
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Date of stay: July 2021Trip type: Traveled as a couple
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Maggy2513 wrote a review Jul 2021
Miami, Florida1 contribution1 helpful vote
Our stay at the Riu was excellent. The rooms & hotel were spotless. The staff is very professional & always attentive. I would highly recommend this hotel & plan to return in the future. The staff at the pool were always attentive, after a day they knew what we liked to drink. They were always available for refills for our drinks. The pool adminators were great. I highly enjoyed the daily activities. Such as pool exercises, dancing lessons, bingo, golf etc. The pool was spotless.
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Review collected in partnership with riu.com
Date of stay: July 2021
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Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
$177 - $391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace macao hotel punta cana, riu palace macao punta cana, rui palace punta cana, riu palace punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
364
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Frequently Asked Questions about Hotel Riu Palace Macao
Which popular attractions are close to Hotel Riu Palace Macao?
Nearby attractions include Bavaro Beach (2.0 miles), Escapology (4.5 miles), and Vivaldi Cigars (4.4 miles).
What are some of the property amenities at Hotel Riu Palace Macao?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu Palace Macao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Palace Macao?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Macao?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Macao?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Hotel Riu Palace Macao?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Which languages are spoken by the staff at Hotel Riu Palace Macao?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Does Hotel Riu Palace Macao have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Macao accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.