recently remodeled! Nice personal, very clean. The food was great, and. the drinks are very good. I came from Puerto Rico and i was impressed with the hotel. I recommend this hotel 100% have 4 pool's and 5 restaurants
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I loved all the new renovations. The staff were all so nice and helpful, they work so hard. I loved all the entertainment. AJ was such a great host and kept us informed on all the activities the hotel offers. Food was all good. I...More
First, many of the pictures for Riu Bambu on the website are not even of this hotel! This is false advertising. In addition, the hotel was to have five al la cart restaurants, all of which were closed! The second night, one of these opened...More
Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our...More
We had several groups of 'students?' who were noisy and constantly arguing and swearing at each other despite their knowing that children being close by. Not sure if they were 'spring breakers' but the hotel had to call the security on more than one occasion....More
Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. As a service-oriented hotel chain, we really appreciate your positive comments about our Front desk staff and many thanks for...More
"All the rooms have defects that need to be fix, none of the are completely ready."