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Paradisus Punta Cana

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Paradisus Punta Cana
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11,810 Reviews from our TripAdvisor Community

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Showing 8,339: English reviews
Columbus, Ohio
Reviewed April 20, 2015

The hotel was great. The service by santo polanco, daniel espinal, Wendy Nunez , Jensy rijo and Juan Cruz was great. Nice pool and beach. Room service was horrible at showing up but over all great stay

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Helpful?
1Thank Taryn K
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. Beforehand, I want to apologize for the inconveniences caused during your stay with us; for the impression you may have received about the Room Service, as this is definitely not our intention. I will...

Toronto, Canada
Reviewed April 20, 2015

From reading the reviews I was very excited to stay at the Paradisus PA after booking the Royal Service Ocean View Ambassador Suite. Now that we are home, I wanted to write a fair and honest review based on our experience there. Here are the positives: The property is stunning. The whole compound is meticulous. The landscaping, the buildings, the...

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Helpful?
1Thank Jacqui J
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Edmonton, Canada
Reviewed April 20, 2015

This was our first time to the Dominican and it won't be our last! The Paradisus Punta Cana was a lovely hotel. The staff went above and beyond at every turn. It really felt like they cared about our stay. We had an amazing server every morning at the Gabi Beach Buffet - his name was Reyni Oynx(sp). He made...

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Helpful?
Thank Andrea R
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warm regards from Punta Cana, We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. I am grateful for taking your time in sending us your kind and rewarding review and also recognize Reyni and Luis Eusebio, part of our super stars. Be sure we will share your comments...

Reviewed April 20, 2015 via mobile

Very friendly staff. Beach is beautiful and so is the pool. Variety of food and drinks. Santo polanco ,jensy rijo, juan cruz, wendy Nunez, Oscar, quintina Santana Daniel espinal, cesar cueva, christelle luchini, Jose Fernandez.

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Helpful?
Thank Lauraer1994
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warm regards from Punta Cana, We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. I am grateful for taking your time in sending us your kind and rewarding review and also recognize Santo Polanco, Jensy Rijo, Juan Cruz, Wendy Núnez, Oscar, Quintina Santana, Daniel Espinal, César Cuevas, Christelle...

Burlington, Canada
Reviewed April 20, 2015

Just arrived back from a 1 week stay at the Paradisus Punta Cana Resort. Awesome resort and the food and employees were exceptional. We upgraded to the Royal Service but kept our original Junior Deluxe Suite. This allowed us all access to the Royal Service area. It was great to have some peace and quiet at the beach as no...

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Helpful?
Thank Str8pipe
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. I am grateful for taking the time to recognize Alvin Martinez. I will share your nice comments with him. Once more, we appreciate you having left your feedback. We look forward to your return...

Shelbyville, Tennessee
Reviewed April 20, 2015

This was an all inclusive business rewards trip. We were a group of around 50 people, The resort was very nice, very clean and the staff was amazing. I got engaged and a special thanks to Elizabeth Reynosa for all her help. She arranged a beachside private dinner for two with Champagne and wine, steak and lobster, candles and even...

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Helpful?
Thank James R
Reviewed April 20, 2015 via mobile

I will start off saying that this place is beautiful. They definitely put iI will start off saying that this place is beautiful. They definitely put in a lot of hard work keeping this place up and it shows!! The people are wonderful and really try and help but at times their hands are tied. But I am going to...

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Helpful?
2Thank MDavis86
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Boston, Massachusetts
Reviewed April 19, 2015

My husband and I just got back from an 8 day stay at the Paradisus Punta Cana and we both loved it! We stayed in building 21 and it was pretty much the perfect location. We were a stones throw from restaurants, the beach and the pool, and about a 5-7 minute walk from the main lobby and gym. Our...

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Helpful?
1Thank JAM524
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. Beforehand, I want to apologize for the inconveniences caused during your stay with us; for the impression you may have received, as this is definitely not our intention. I will take note of your...

Reviewed April 19, 2015 via mobile

The resort and restaurants were amazing. Definitely coming back! Bar and pool bars were first class!! Jesus recio pool concierge provided first class service at pool bar!! And thank to Luis parra, Luis Alberto, Juan Cruz, Juan Castillo Nathanael Perez, Claudia Martinez, Alexandra Garcia, the guest Serbia department are very nice all of them and Vicky (guest service)

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Helpful?
Thank Danes24623
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warm regards from Punta Cana, We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. I am grateful for taking your time in sending us your kind and rewarding review and also recognize Jesus Recio, Luis Parra, Luis Alberto, Juan Cruz, Juan Castillo, Nathanael Perez, Claudia Martinez, Alexandra Garcia...

Reviewed April 19, 2015

I stayed 5 nights at this resort and was nervous because of some negative reviews on here. I sent an email to the address on the website to address some of my concerns, just asking a few questions about early check in, making sure to have two beds in the room, etc. Luis Morillo replied and when I arrived at...

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Helpful?
1Thank Kristin L
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. Beforehand, I want to apologize for the inconveniences caused during your stay with us; for the impression you may have received, as this is definitely not our intention. I will take note of your...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $235 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, Prodigios Interactivos SA, BookIt.com and Travelocity so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#15 Casino Hotel in Punta Cana
#18 Spa Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#22 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Paradisus Punta Cana staff and other travelers.
527 questions
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Questions? Get answers from Paradisus Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Royal service!”
 of 5 bubbles mbrennen20, yesterday | Read review
“Ask for rooms near the sea, the hotel is very big!”
 of 5 bubbles 180luciav, yesterday | Read review
“Royal Service Sea View”
 of 5 bubbles bethsbiznyc, yesterday | Read review
“we had a suite it was fabulous”
 of 5 bubbles X4033ZCdavidb, yesterday | Read review
“Royal Service guests receive rooms that are closer to the beach and beach-side restaurants.”
 of 5 bubbles ryanmC6472TK, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question