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Paradisus Punta Cana Resort

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Traveler (10185)
Pool & Beach (2228)
Room & Suite (1306)
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Overview
  • Excellent67%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible3%
Travelers talk about
“royal service”(2,208 reviews)
“the reserve”(1,145 reviews)
“mole”(472 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Paradisus Punta Cana Resort
Offers & Announcements: UP TO 45% OFF
Hotel deals
Offers from Paradisus Punta Cana Resort
Offers & Announcements: UP TO 45% OFF
Hotel deals
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Reviews (14,106)
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9,894 results
Traveler rating
6,010
2,197
859
440
388
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6,010
2,197
859
440
388
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All reviewsroyal servicethe reservemolejensy rijogabi beachjuan cruzthe grillsanto polancodinner reservationsyhi spaswim up barmain lobbykids zonedominican republicpersonal butlertime sharedestination wedding
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2,931 - 2,935 of 9,894 reviews
Reviewed July 31, 2016

We just got back from a 5 day vacation at Paradisus Punta Cana and paid extra for the Royal Service as it was suggested by many on Trip Advisor. We used Dominican Airport Transfers to take us to/from the airport. For a private transfer it...More

1  Thank ames426
Reviewed July 31, 2016

We had a great time regardless of several issues. Our room smelled and the ac was not working properly, fourtunately they have a ceiling fan which helps. Passions, Grill, Bana were excellent restaurants and service. Pool is beautiful, beach has seaweed. Overal service is not...More

Review collected in partnership with Meliá Hotels International
Thank marinamF9489UC
Reviewed July 30, 2016 via mobile

I have to start off first by stating the customer service was just average and that's being nice. Our butler Omar was nice and helpful. However, the staff in the VIP area upon check in was not so nice and check out was even worse....More

1  Thank jihdo23
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded August 2, 2016

Dear Jihdo23, I would like to thank you for the opportunity you gave us to host your holidays. It was a real pleasure to have the opportunity to assist you. I am highly surprised that our VIP service area did not meet your expectations, please...More

Reviewed July 30, 2016 via mobile

This was our first visit at Paradisus Punta Cana. What a beautiful resort. One of the most outstanding individuals we came across was Jhonatan Medina at the Adventure Park. Amazing service, very friendly, assisted my son with the activities. It was a pleasure meeting him....More

Thank Joe S
Response from Paradisus P, Director General at Paradisus Punta Cana ResortResponded August 22, 2016

Dear Joe S It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your holiday experience here at Paradisus Punta Cana Resort. Thank you for your valuable comments towards Jhonatan Medina. He shape...More

Reviewed July 29, 2016 via mobile

Great service by all who work there. Especially Melvin Conception ! Who was not only nice but assisted us in convincing the DJ to play our music. Many activities, great food. You get the feeling of being in a remote island. Be sure to do...More

Thank Carlos R
Response from Paradisus P, Director General at Paradisus Punta Cana ResortResponded August 22, 2016

Dear Carlos R, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your holiday experience here at Paradisus Punta Cana Resort. Thank you for your valuable comments towards Melvin Conception. He shape...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$209 - $497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Casino Hotel in Punta Cana
#16 Green Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#19 Spa Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$209 - $497 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Casino Hotel in Punta Cana
#16 Green Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#19 Spa Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#21 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (10185)
Pool & Beach (2228)
Room & Suite (1306)
Dining (888)
Amenities (200)
Family and Play Areas (87)
Business Center & Event Rooms (58)
Questions & Answers
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Shan A
April 21, 2018|
Answer
Response from John O | Reviewed this property |
We were here fir a business conference but there are on site tour operators that can provide activity selections. Para sailing goes on off of the beach all day long.
1
Vote
Rachel L
April 19, 2018|
Answer
Response from beach1972 | Reviewed this property |
Not to my knowledge We book a shuttle online prior to arrival
0
Votes
Room Tips
"Punta Cana Reserve section have renovated rooms, but is slightly farther from the beach -a 10 minute walk, or..."
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"The Reserve is worth the extra money."
Read review
"higher floors have more privacy. Book into the Reserve or you are 2nd rate."
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"Stay away from any buildings that are close to the beach...the beach is often party central late into the..."
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