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First off, I don't normally find many reason to dislike a hotel. I am usually easy going and things won't bother me. That said, this hotel just did not live up to the other review's I have read on here. I'll start with the positives....More
Definitely pleased that we were able to afford Royal service!
The La Palapa restaurant alone made the upgrade worth it! The food was awsome.
Must mention Ms Quitina Santana,Ms Myra Ruiz, Mr Samuel Dimas, and last but not least Mr Johari Mejia. They are your...More
Thank Judene B
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded June 19, 2016
Dear Judene B,
I would like to thank you for your preference in selecting our Paradisus Punta Cana for your holidays, as well as for letting us know about your recent experience.
We are glad to know that we were able to make your holidays...More
I really, really wanted to give this hotel five stars. The grounds are beautiful and maintained wonderfully. The decoration is unique, eye catching, peaceful and simply perfect. They keep the place wonderfully clean and most of the staff was very pleasant and willing to please....More
2 Thank Kelly L
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded June 30, 2016
Dear Kelly L,
I cannot tell you how deeply I regret the uncommon situation concerning the air conditioning; this is not the image we wish to project.
During this unfortunate situation, we have made all our efforts to change our guest to another room trying...More
The resort looks very nice at the first sight, then you start noticing it's not (how royal service room is poorly renovated - sloppy job). It's just the beginning of disappointment.
We got a royal service which included access to the adult pool , Royal...More
Thank Guzal Y
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded June 27, 2016
Dear Guzal Y,
I am sorry to hear that your stay at Royal Service was so disappointing. Please be assured that I will be investigating your complaint with the Royal Service Manager. Once again, please accept my apologies. I assure you that your comment is...More
This is an excellent resort, everything is quite close, the lobby is stunning (I thought I was in Bali!), loved the flamingo's. The rooms are a bit older but very clean. I would overall the food is an 8 out of 10. The restaurants are...More
Review collected in partnership with Meliá Hotels International
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded August 23, 2016
Warmest regards from Punta Cana!
I would like to thank you for your preference in selecting our Paradisus Punta Cana for your holidays, as well as for letting us know about your recent experience. It is very gratifying for me to learn that...More
$281 - $626 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#18 Casino Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#23 Spa Hotel in Punta Cana
#24 On the Beach Hotel in Punta Cana
#26 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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