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Paradisus Punta Cana

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Paradisus Punta Cana
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10,607 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Punta Cana
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Showing 7,577: English reviews
1 review
Reviewed August 25, 2015 via mobile

The service from the pool staff was awesome! They meet our every need without delay. Many thanks too all the staff especially Juan Cruz, Argenis De Los Santos, Pedro, Yensi Rijo Santo Polanco, Claudia, y Anthony.

Helpful?
Thank Michael L
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Juan Cruz, Argenis de los Santos, Pedro, Jensy Rijo, Santo Polanco, Claudia and Anthony. Be sure we will... More 

Lima, Peru
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2015

My wife and I had a great time in Punta Cana, somethings are good and some are not. First of all like to say, the hotel is very old, for people that have been in other Paradisus Resorts will know what I mean....the hotel has 19 years, the rooms, specially for the ones that acquire the royal Services are not... More 

Helpful?
2 Thank Andrés P
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Onesimo Mancebo, Johan Minaya, Luis Parra, Jose Reyes, Santo, Jeremias, Nicole, Samuel, Rosabel and Quintina. I will share your nice comments with them, as they... More 

New York
1 review
Reviewed August 25, 2015

The hotel decor is beautiful. It is a safe place to stay, however the room I stayed in was very hot, the bathroom smelled and looked like a cheap hotel. It did not have drawers to put clothes. The food was good I wish they focused more on the traditional Dominican plates.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank joselinb856
Brooklyn, New York
2 reviews
Reviewed August 24, 2015

We had a great experience working with Tropic One Studio team before and during our big day, not mentioning the results! The photos came out beautiful!! Haven't received the video yet, but I am sure it will be no worse than the photos. The team was very professional, accommodating, and open to our ideas. From the first email a few... More 

Helpful?
Thank Sasha925
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. Thank you very much for taking your time in sending us your kind and rewarding comment and also recognize Taimir, Rodrigo, Joeffey, Luis. Be sure we will share your comments with them and... More 

Chicago, Illinois
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 23, 2015

To celebrate my parents' 42nd wedding anniversary, my father took a group of 8 of us--my father, mother, my adult siblings (in their 20s/30s), myself and my two kids (ages 9 & 5) to Paradisus Punta Cana for a week. He booked through Costco and got a great deal. I had low expectations after reading some of the negative/mediocre reviews... More 

Helpful?
5 Thank alifam77
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Jessica de la Cruz, Claudia, Jensy and Argenis. I will share your nice comments with them, as they became part of your memorable holiday experience.... More 

1 review
Reviewed August 23, 2015 via mobile

I came with my family to spend some quality time. We couldn't ask for better service from Arjenis De Los Santos, Juan Cruz, Santo Polanco, Yensi Rijo from the pool area and swim up bar. They were available for all our requests. We will definitely be coming back.

Helpful?
Thank Doris J
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion.... More 

Brooklyn, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 22, 2015

The resort is very clean and well-maintained. The service was great! However, be prepared to go through the hassle of making dinner reservations if you are not staying at the Reserve or Royal Service. My family and I could not book the Royal Service (it's an adult only option and we have 2 young kids) and the Reserve( too far... More 

Helpful?
2 Thank Anna P
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. Beforehand, I want to apologize for the inconveniences caused during your stay with us. I will take note of your feedback as we look at making improvements in order to make this hotel a... More 

New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 22, 2015 via mobile

My boyfriend and I stayed for 7 nights and had a great time! Royal Service is definitely worth the extra cost and our junior suite with garden view was very nice. All of the staff are extremely friendly - especially Ramon Ramirez and Luis Santana at the beach concierge! Our butler Enmanuel was very helpful, as well. We loved our... More 

Helpful?
2 Thank chaas39
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. Beforehand, I want to apologize for the inconveniences caused during your stay with us, I will take note of your feedback as we look at making improvements in order to make this hotel a... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 22, 2015 via mobile

We've waited to write this review till near the end of our stay to gather the full experience. We have been here for 10 days now and have loved each and every day. The staff around the whole resort are friendly and always have smiling faces. Each night at the resort there are shows, ranging from Stomp, Michael Jackson experience,... More 

Helpful?
1 Thank Michael S
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. Thank you very much for taking your time in sending us your kind and rewarding comment and also recognize Noel, Jhordan, Favio, Raynold. Be sure we will share your comments with them and... More 

1 review
Reviewed August 22, 2015 via mobile

Our stay was beautiful at Paradisus! The resort was beautiful, the restaurants, and the staff was absolutely phenomenal and very attentive! One of the room service personnel, Andres, was amazing! He had breakfast for us every morning, calling to make sure we got everything we needed! One of the best parts of our trip!

Helpful?
Thank Mitch H
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. Thank you very much for taking your time in sending us your kind and rewarding comment and also recognize Andrés. Be sure we will share your comments with him and continue to encourage... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $289 - $785 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Prodigios Interactivos SA, Odigeo, Hotels.com, Travelocity and BookIt.com so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#19 Casino Hotel in Punta Cana
#21 Top resorts Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Paradisus Punta Cana staff and other travelers.
424 questions
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New York City, New York
1 month ago

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Questions? Get answers from Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not go during raining season! Please”
 of 5 bubbles southernbell7777, today | Read review
“Royal service area is the closes to the beach”
 of 5 bubbles pattyreyes16, yesterday | Read review
“Ask for closer to the beach otherwise you will HAVE to take a train back and forth to your room.”
  • Room with a view...room 2195
 of 5 bubbles Y3661SQlisam, yesterday | Read review
“I had a garden view suite it was beautiful”
 of 5 bubbles 141darah, 2 days ago | Read review
“Best service, best food, best beach”
 of 5 bubbles Luisrv94, 4 days ago | Read review
5 of 5
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