Xeliter Golden Bear Lodge
Punta Cana 23000 Dominican Republic
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About
#111 of 194 hotels in Punta Cana
Location
3.7
Cleanliness
3.9
Service
3.6
Value
3.3
Inspired by the life and lifestyle of the legendary "Golden Bear", Jack Nicklaus, and perfectly situated near his signature golf course Punta Espada. Xëliter Golden Bear Lodge is conveniently located 10 minutes from Punta Cana's International Airport. Our accommodations are exquisite designed within great spaces to bring a comfortable and relaxing atmosphere along with great views to the turquoise sea: Ocean View Studio Suites, and one and two bedrooms Ocean View Suites. A flat-screen TV, iPod docking station, and CD/DVD player are included in all condos at Xëliter Golden Bear Lodge. The rooms are stylishly decorated in tropical colors and also boast a fully equipped kitchen. Concierge service from 7:00 am to 11:00 pm, multilingual staff, Golf Concierge, tennis courts, swimming pool and jacuzzi are waiting for you at this spectacular and luxurious suites overlooking the Caribbean Sea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Snack bar
Beach
Bicycle rental
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Vending machine
Golf course
Tennis court
Water park offsite
Airport transportation
Car hire
Business Center with Internet Access
Meeting rooms
Concierge
Outdoor furniture
Sun terrace
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Room features
Air conditioning
Room service
VIP room facilities
Bottled water
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Ocean View
Languages Spoken
English, Spanish
Location
Full view
Contact
Punta Cana 23000 Dominican Republic
Getting there
Rental CarsSee rental cars from $50/day
74Reviews1Q+A7Room tips
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The accommodation was nice. the place is beautiful. The jacuzzi wasn't working, so we couldn't use it. The lady refused to store our luggage, even daw we really asked her to. We had to ask the tour driver if we can keep our luggage in their truck. We weren't to happy to have to ask the tour driver for help. other than that, the door man was friendly and so did the evening reception guy. The morning lady isn't friendly at all. didn't tell us thanks for staying with us. The restaurant food is good. The pool is beautiful.
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Date of stay: October 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful view, nice accommodation, good service, perfect location, amazing pool. good food. great for families and couples, also for friends get together. near to the beach, great choices for restaurants
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Date of stay: July 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Took a lesson for 2 at the tennis facilities where they charged much more when completed they when quoted on the phone....courts were nice and instructor was good, however the manager only accepted cash and changed the pricing when completed....beware!
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Analie Castro, Atención al huésped/Recepción at Xeliter Golden Bear Lodge
Responded May 11, 2021
Dear Dad527, We greatly appreciate the time you spent to share your recent experience at our Property Xëliter Golden Bear and we thank you for your comments to Tripadvisor’s readers. Just to clarify a little, the Tennis facilities and lessons are not under our responsibility, therefore coordination and fees are far from our control and they are definitely not part of the accommodation experience that we offer to our guests. We deeply regret your disappointment in this situation, as we extend our sincere intention that you visit us again and enjoy a memorable stay. Regards,
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Great place with a fantastic view right in the middle of Cap Cana. It’s better if you have a car so that you can take advantage of everything Cap Cana has to offer, the service was great and the place is beautiful.
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Date of stay: April 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EConcierge C, Guest Relations Manager at Xeliter Golden Bear Lodge
Responded Apr 11, 2019
Greetings Mr. PabloSavinon8, Thank you very much for sharing this great review of your recent stay at Xëliter Golden Bear Lodge. We are thrilled that you have enjoyed your stay and certainly agree that the specific location plays a key role to our guests' overall experience and be able to enjoy amazing adventures; As well the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to your next visit! Kind regards, Mabel Perez.
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This is a golf resort and I would say not worth visiting unless you play golf. It was like a ghost town with no other guests visible and I thought I may have been the only guest staying. No doubt great if I was with a golfing group... At reception I was given an envelope of poorly photocopied documentation that was entirely in Spanish. Lucky I speak Spanish. No phone in room so had to call reception on my mobile. No answer. No cash machine so no way to access cash but taxis come within a few minutes of being called. The room was not very clean and was rather tired. One cupboard door was broken and didn’t close. There was however a little kitchen with plates and cutlery etc but no tea or coffee things which for me are important. The main light in the bathroom was falling out of the ceiling and didn’t work but there was hot water. The aircon was surprisingly effective! In short, I would really not recommend this place. My view was not great compared to other hotels here and clearly the place needs a facelift but won’t get it with so little business and no guests.…
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Date of stay: June 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from jcastillo82g, Jose Castillo at Xeliter Golden Bear Lodge
Responded Jun 20, 2018
Dear David M, First of all I want to thank you for both staying with us and sharing your candid feedback. Golden Bear Lodge is one of our most popular properties and has a lot of demand not only because of the great golf course of Jack Nicklaus design but because it is 5 minutes away from several of the great beaches and restaurants of the Dominican Republic which are located in the Cap Cana and Punta Cana area. In addition it’s a known destination for it many activities involving not just concerts and water sports events but we are close to one of the best equine centers of the entire Caribbean. Hope that you enjoyed our great pool area and its restaurant “Aqua Mare”. On another note please rest sure that we will address immediately the areas of opportunity you mentioned in order to continue improving our services and facilities. The comments were shared with our general manager of the property and service staff. Best regards Jose Castillo Director of Marketing Coal Hospitality Corp. Best regards Jose Castillo Director of Marketing Coral Hospitality Corp.
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I recently stayed at Xeliter Golden Bear Lodge 1 week ago in Cap Cana & loved it. If you are looking to relax and totally decompress this is the place for you. Talk about quiet - you could hear a pin drop. Sliding patio doors wide open and all you hear are the birds & see the golf course and ocean. Very close to Punta Cana and easy to find. I really enjoyed the pool which was also very very quiet. If you are looking to relax this is the place to go. I was on the 3rd floor, the bedrooms were cool for sleeping and the accommodation was more than comfortable. I highly recommend it!
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Date of stay: November 2016Trip type: Traveled as a couple
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from jcastillo82g, Director of Marketing at Xeliter Golden Bear Lodge
Responded Sep 14, 2017
Dear lynn9821, Thank you for your positive review, we are glad that you enjoyed your stay with us and that you had a relaxed vacation. Golden Bear is one of the nicest properties in our portfolio with one of the best Jack Nicklaus Golf courses and surrounded by nice white sandy beaches and restaurants. Come back soon!!! Jose Castillo Director of Marketing Coral Hospitality Corp.
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I actually cannot believe the restaurant and bar are closed. But are advertised on their website and I was given a brochure about it upon arrival. This has been the case for some time. There is no phone in my deluxe room so you have to use your cellphone. ... by the way this is a Saturday night and there are people staying here. I hope this will help you avoid a horrible experience.
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Date of stay: November 2016Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from jcastillo82g, Director of Marketing at Xeliter Golden Bear Lodge
Responded Oct 31, 2017
Dear vent_vert2001, Hope this note finds you well, even thought has been a while since you visit our property just wanted to take the time to let you know that at the moment we do have food and beverage service on this property featuring our restaurant outlet Aquamare with options of breakfast, lunch and dinner. In addition, as you may be aware we are 5 minutes away from the Punta Cana Village where you can find many restaurant options and outlets. Hope this information helps for future stays. Best regards Jose Castillo Director of Marketing Coral Hospitality Corp.
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I'll start with the good thing I appreciated the most about this hotel: for the price we payed, the apartment I stayed in (two bedrooms with a living room and a kitchen) is huge. Things I didn't like: - When you arrive, the young man at the check in is very kind and welcoming, but once you are in your room, if you have any issues you won't receive any help and your issue won't be fixed. We had to call twice because there was no hot water (For me, hot water is very important), after they finally sent a guy to fix it... Whatever he did, didn't work so we ended up just accepting the fact. - The rooms are dusty and we found many insects (cockroaches and spiders)
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Date of stay: October 2016Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from jcastillo82g, Director of Marketing at Xeliter Golden Bear Lodge
Responded Nov 23, 2017
Dear efgoico, First of all, thank you for your positive feedback and we are glad you like our spacious rooms. Please rest sure that we will share your comments with our General Manager on property and the service staff in order to improve our service and facilities. Once again thank you for your comments, we appreciate your candid feedback. Best regards Jose Castillo Director of Marketing Coral Hospitality Corp.
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I was in Alsol Luxury for a weekend and the apt I was given was very spacious, very clean and had a wonderful view from the balcony. The pools were very nice kept and the staff were very welcoming. It was a great experience and I will defenitly do it again.
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Review collected in partnership with Amoma.com
Date of stay: February 2016Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Air conditioner can be colder
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This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
If you are looking for a place to rent an apartment in Punta Cana this is a good option. This complex is located inside of the Cap Cana Group with ease access to the Punta Espada Golf camp. At the Marina you have some eating options and stores. Api Beach and Juanillo are your closest venues for bars and beaches to relax and have a chill time.
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Date of stay: August 2015Trip type: Traveled with friends
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$189 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden bear lodge cap cana hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
90
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Claim Your Listing Frequently Asked Questions about Xeliter Golden Bear Lodge
Which popular attractions are close to Xeliter Golden Bear Lodge?
Nearby attractions include Hoyo Azul (2.2 miles), Reserva Ecológica Ojos Indígenas (3.8 miles), and Juanillo Beach (1.3 miles).
What are some of the property amenities at Xeliter Golden Bear Lodge?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Xeliter Golden Bear Lodge?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Xeliter Golden Bear Lodge?
Guests can enjoy a snack bar during their stay.
Is parking available at Xeliter Golden Bear Lodge?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Xeliter Golden Bear Lodge?
Conveniently located restaurants include La Yola Restaurant, Nakamura, and La Palapa by Eden Roc.
Are there opportunities to exercise at Xeliter Golden Bear Lodge?
Yes, guests have access to a pool during their stay.
Does Xeliter Golden Bear Lodge have airport transportation?
Yes, Xeliter Golden Bear Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Xeliter Golden Bear Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Xeliter Golden Bear Lodge offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Xeliter Golden Bear Lodge?
The staff speaks multiple languages, including English and Spanish.