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Grand Bahia Principe Punta Cana

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Grand Bahia Principe Punta Cana
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5,880 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Punta Cana
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Showing 3,866: English reviews
Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 24, 2014

We just returned from Bahia Principe and we were extremely happy with our third time at this resort. I have read comments regarding the staff being rude and we never encountered this however, we had a phone call everyday making sure we enjoyed our stay. Our rooms were always clean. Some people commented on the rooms being cleaned late but... More 

Helpful?
1 Thank Mya D
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Carlos and Kenya, It is wonderful to know that you enjoyed an excellent vacation at Grand Bahia Principe Punta Cana. Thank you very much for those words to our staff that we really appreciate. Please feel free to contact us for a future stay in order to prepare all the details before arrival, and make your next visit the... More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 24, 2014

Most hotels you only put the "Do Not Disturb" sign on the door if you do not want your cleaned. I found it very confusing the first day that the housekeeper had not cleaned our room by 5pm. After further inspection, I realized we had to put the hanging tag on the door in the morning to have our roomed... More 

Helpful?
1 Thank CKGuest
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, I would like to thank you for bringing to our attention your comments about your stay in our Hotel, your opinion give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. Please be assured that your comments have been transfer to... More 

Toronto, Canada
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 23, 2014

My husband, I and our family travelled to Punta Cana for a wedding and we stayed in the regular Punta Cana part of the hotel (no upgrades). From the beginning the reception staff were never that friendly and you always seemed to be bothering them. There were about 75 people going for this wedding and I would have expected some... More 

Helpful?
3 Thank Joanne F
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Joanne, We deeply regret the difficulties, which doesn´t reflect our daily operation. We sincerely apologize that our overall image may have been tarnished, as well as not being able to fulfill your expectations this time. Thank you for highlighting the good parts such as nice pool and beach and comfortable rooms. We regret that you won’t come back to... More 

Cincinnati
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 23, 2014

First time in Punta Cana. Resort was beautiful and well maintained. But a common occurrence that I continue to read, happened to us. Our room was not ready until the next day. The staff at the front desk were rude and ignored you anytime you were in line. 4 people behind the desk, but only one able to help you?... More 

Helpful?
2 Thank Jen J
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Jen, We would like to extend our most sincere apologies for the difficulties you have experienced during your stay. We feel sorry that in your first time in our premises you were disappointed and you won’t come back. We would like to have the opportunity to welcome you once again at our Resort to experience the quality of our... More 

cleveland, ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 23, 2014

excellent stay. great food, beautiful landscaping. there were other posts talking about bugs and such but we had none. the resort is big but the shuttles ran often or the walk was not that long and it was beatiful. the workers there, are all over. they would all be doing something to make the resort great. they would stop to... More 

Helpful?
Thank rprofancik
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear client, We are very pleased to read that you had an awesome vacation at Grand Bahia Principe Punta Cana thanks to our effort doing something to make the resort great. At Bahia Principe our goal is to make your stay become an unforgettable experience. Thank you for your comments and for sharing your nice photos!! Best regards, Vianca Graciano... More 

Ottawa
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 23, 2014

This resort is too big to our liking. The priority check-in at the Royal Golden is not priority check-in, staff are very slow. The food at the buffet was ok as well as the a-la-cartes. Must admit the grounds were beautiful and the gorgeous beach. Our room key was de-activated for some reason on our 2nd last day and it... More 

Helpful?
2 Thank desca1
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear client, We apologize for some inconveniences you have encountered during your stay, your opinion is very important for us. We regret for the impression you could perceive for the language barrier with some of our staff members. Please allow us to inform you that we continuously work with our Human Resources because we strongly believe that our guest’s satisfaction... More 

Montreal, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 22, 2014

Overall, this resort offers good value for the price. The rooms are large and clean, and the entire resort is well-maintained and spotless. The food is good compared to my past experience in DR but still nowhere close to a Club Med. The drinks were excellent, especially those from the lobby bar, as was the coffee, and for the most... More 

Helpful?
1 Thank Anthony015
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Anthony, We would like to thank you for sharing your experience with others on TripAdvisor, and for acknowledging our awesome and friendly staff. We sincerely appreciate your feedback. I apologize for the issues you mentioned, your points are taken in great consideration and help us to make improvements. I would like to have the opportunity to welcome you once... More 

Rickmansworth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 22, 2014

my partner and i stayed from 1st April - 15th April i had read some reviews before hand and was really nervous about the place! i can honestly say, those reviews with people complaining, where you at the same place as us?!? this hotel was absolutely amazing and will go back again and again if i could! check in was... More 

Helpful?
6 Thank Nicola E
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Nicola, We are very pleased to read that you enjoyed an amazing holiday thanks to the facilities and great services you recieved. At Bahia Principe our goal is to make your vacation become an unforgettable experience and we feel proud that got it with you. We are already waiting for you in our all-inclusive hotels on Punta Cana with... More 

Miramichi, New Brunswick, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 21, 2014 via mobile

We stayed from April 11-18 in the royal golden section for a wedding. There were 60 people there for the wedding and they were all in rooms in buildings 20,21,and 22. We were placed in building 9. It doesn't seem like a big deal but with the size of the resort it is about ten minute walk away. No one... More 

Helpful?
6 Thank Amy J
socialmedia b, Gerente at Grand Bahia Principe Punta Cana, responded to this review

Dear client, It gives us a great pleasure to know that at the end you were more than pleased with the change once you were moved to building 21 as you wanted and could enjoyed the amenities and facilities provided in our Grand Bahia Principe Punta Cana. Thank you for your nice comments, we really appreciate it. Looking forward to... More 

Rochester, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 20, 2014

I just came back from the Gran Bahia Principe Punta Cana on 4/16/14. The weather was beautiful everyday, the beach was great with plenty of activities, the mamajuana drink of choice was a game changer and the food was not much to brag about. I liked my room but I asked for two double beds and instead received a king... More 

Helpful?
7 Thank Londa_07
socialmedia b, Customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Customer, Thank you for take the time to post this review and for mention that overall your trip was great and at the same time I want to offer you apologizes for the incident you have experienced but please allow us to inform you that the pool is a “public” area and we have many guests staying at the... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda, Punta Cana 9999, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $146 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Reservation Options:
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#30 Casino Hotel in Punta Cana
#43 Top resorts Hotel in Punta Cana
#43 Spa Hotel in Punta Cana
#46 Luxury Hotel in Punta Cana
#46 On the Beach Hotel in Punta Cana
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