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Grand Bahia Principe Punta Cana

Certificate of Excellence
06/20/2017 06/21/2017
1 room 2 adults 0 children
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Grand Bahia Principe Punta Cana
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6,707 Reviews from our TripAdvisor Community

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Toronto, Canada
Reviewed yesterday NEWvia mobile

I visited GrandBahiaPrincipePuntaCana May 21 for a week,the Royal Golden reception was rude without a smile ,they looked angry every time i saw there face! They lie to us about booking a restaurant and bring the confirmation under our room door the night before.the room in very old and dated,,,,, the mattress was filthy,i saw a huge cockroach inside my...

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Helpful?
Thank Mikeljana38
London, United Kingdom
Reviewed 2 days ago NEW

4th trip to Dominican. Learn to speak Spanish before you go - at least the basics or you WILL be as good as ignored by most of the staff at this and other resorts. They will too 'pass you over' for not only you not being able to speak Spanish but too if a a 'Dominican national' is anywhere near...

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Helpful?
1Thank Spockyvision
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We cannot tell you how sorry we are for any inconvenience you may have experienced during your recent stay with us. Please rest assured that your observations have been taken in the highest consideration and shared with the General Management of our Resort in order to analyze the points you mentioned. In relation to your observations about our...

Northumberland, United Kingdom
Reviewed 2 days ago NEW

Loved it. Such a beautiful place,unforgettable. Staff were amazing. Rooms amazing with massive comfortable bed,cleaned daily. fridge filled daily. Very clean everywhere and gardens well kept. Choice of 5 pools plus water park for toddlers. Several places to eat with a huge choice. Beach unbelievable. We would go to beach then to nearby pool in afternoon which is close to...

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Helpful?
1Thank Shirl20
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Client, It is our pleasure to know that we accomplished our goal on providing unforgettable experiences to our guests. For all our team working it is wonderful to learn that we exceeded all your expectations. We are looking forward to seeing you soon in Bahia Principe Hotels & Resorts. Kind greetings, Victoria Balbuena Bahia Principe Bavaro Resort

Toronto, Canada
Reviewed 3 days ago NEWvia mobile

My family and I visited Grand Bahia Principe Punta Cana for our first time from May 21 to May 26. We had a terrific time filled with fantastic memories that we will cherish for a lifetime. Excellent service throughout our entire stay at Grand Bahia Principe Punta Cana ! From the time we arrived where we were greeted by the...

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Helpful?
Thank Vic197823
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel. We are happy to know that you had wonderful memories from your recent vacation in our Grand Bahia Principe Punta Cana thanks to our terrific staff and amazing food, especially our Pescador restaurant. Please rest assured that it will be a...

West Deptford, New Jersey
Reviewed 4 days ago NEWvia mobile

This is our second time here They put us in a building #45 which was far to walk I asked to get moved to building 40 or 41. Did not give us a problem we had to wait the next day We tipped him and no problems Food was good Pool was good Bar in lobby was good

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Helpful?
Thank jkaa1078
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We would like to thank you for vacationing with us. It is great to read that you had an nice time at our Bahia Principe Bavaro Resort. Kind regards, Adriana Peguero Bahia Principe Bavaro Resort

Reviewed 4 days ago NEWvia mobile

We had a great time with our toddler at this hotel, its a very family friendly resort and there are so many activities and things to do but The room wasn't very clean in the back of the bed we found a lot of dust, that was dissapointing. The beds are attached to the wall so they don't clean well...

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Helpful?
Thank Samira T
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Samira, Thank you for taking the time to post a review of your recent stay at our hotel. It is a pleasure to learn that you had a great time with your toddler. In the name of all of our staff members we would like to thank you again for vacationing with us and we hope you could consider...

Westlake, Ohio
Reviewed 5 days ago NEWvia mobile

For a "luxury" resort we have had awful service. We booked a snorkel tour for Wednesday through a rep from the resort. The night before they called us an canceled due to weather. Understandable. They rescheduled us for Thursday at 12:30. When we arrived at 12:15 on Thursday to leave with our tour they told us we were late and...

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Helpful?
3Thank lillucas83
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel, which we really appreciate. We deeply regret any difficulties, which don´t reflect our daily operation. We sincerely regret that our overall image may have been tarnished as well as not being able to fulfill your expectations this time. Best regards, Adriana...

St. Stephen, Canada
Reviewed 6 days ago NEW

We went on vacation to this resort will little to no expectation. We were very pleasantly surprised. The resort itself was beautiful. Our room which they upgraded to club golden was very nice. We found that although the resort is big, we had no problem getting around by walking or by trolley. We loved spending time in the lobby and...

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Helpful?
Thank rjmack92017
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, Thank you for your comments of our Grand Bahia Principe Punta Cana as an amazing and incredible hotel, and of course our Royal Golden Club. Will be a pleasure to host you once more and please feel welcome to contact us for your next visit! Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Stevens Point, Wisconsin
Reviewed 6 days ago NEW

My brother and his fiance held a destination wedding at this resort and it was not the best experience. They ended up choosing this resort because they booked through DestinationWeddings.com and the resort was on the company's recommended list. I think our poor experience was as much as DestinationWeddings fault as it was the resort. 1. The entire wedding party...

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Helpful?
1Thank kseng576
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. We would like to extend our most sincere apologies for the inconvenience you have experienced during your stay. Our main goal...

Watchung, New Jersey
Reviewed 1 week ago NEW

First time to the Grand Bahia Resorts and not a memorable place. First the size was big and they really try to extract every tourist dollar. For example your room safe is extra , using the wifi - pay extra. Was there for 4 days and only allowed 1 ala carte restaurant (besides buffet) booking - but of course impossible...

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Helpful?
1Thank alexthetraveler2017
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Alex, We appreciate that you take the time to send us your comments regarding your experience. Please allow us to clarify that despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services. We regret that we were not able to fulfill your expectations and...

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06/20/2017 06/21/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda, Punta Cana 9999, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $154 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Reservation Options:
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#38 Casino Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#54 Luxury Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Grand Bahia Principe Punta Cana staff and other travelers.
975 questions
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Questions? Get answers from Grand Bahia Principe Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book in the middle well away from the main road, beach, entertainment, bars and pool regions. Go top floor - worth the hike up the stairs.”
Spockyvision, 2 days ago | Read review
“Ask to be near pool down at beach”
Shirl20, 2 days ago | Read review
“If you have a big group try and get rooms next to each other, they often are connected by a small wooden door.”
TravelPhotos19, 1 week ago | Read review
“It is very resort. You have to like walking alot which we do. They have a bus that run 24=7 you can ride anywhere if you want”
15sandic, 1 week ago | Read review
“Esmeralda rooms were quieter, housekeeping threw out expensive items of mine and the hotel did not fully reimburse me.”
slc006, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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