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Bahia Principe Grand Punta Cana

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About

#55 of 56 all-inclusives in Punta Cana
Location
4.3
Cleanliness
4.3
Service
4.0
Value
4.0
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (24h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Parking
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Golf course
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Languages Spoken
Spanish
Hotel links
Special Offer:Exclusive discounts!
9741Reviews1731Q+A100Room tips
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Karen G wrote a review Feb 27
Liverpool, United Kingdom8 contributions2 helpful votes
Great hotel & complex on a fantastic beach. Weather was super hot. Found it daunting at first finding way around , as it is quite a big complex , the buggies really helped here and the drivers were very helpful. The entertainment of a day was brilliant - loved the aqua aerobics, the dancing lessons and the bike gym in the water. Lots of choice re a la carte - our favourite was Mikado. The fast food beach shack was a different experience. We loved the variety on offer at breakfast - special mention to the omelette man, and the smoother lady - no request was too much. Defo going back.
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Date of stay: January 2024
Value
Location
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Trip type: Traveled as a couple
Room Tip: The snacks at the pools are excellent - burghers, sausages, pizza and Japanese. S
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Asta wrote a review Apr 2023
Canton of Graubunden, Switzerland4 contributions20 helpful votes
+1
Hotel's Favorite
First I would like to introduce myself that you all could better understand this review. Me and my family live in Switzerland (country of a very high standard). Furthermore me and my husband we work in one of the top 10 best 5* luxury hotels in Switzerland, meaning we have a great insider’s knowledge about hotels. For this reason, I always put a massive research power into reading guests’ comments here. This helps me to determine the real issues of the resort. So here is our experience! I have found this hotel through one of the travel magazines (very popular in Switzerland), the price was extremely good 18 nights for a family of 4, all inclusive, 2000chf equivalent same amount of eur, us dollers. Amazing! That’s the price for 2 nights in our hotel we work. I have booked vacation directly with a hotel to receive member’s benefits. Also after booking you have to download a hotel’s app. I have used app to choose villa in the middle of the resort, so it would be not far away from the main buffet restaurant, theater and the beach. It was just around the corner from the middle swimming pool. Also the app was very useful to book a preference for the floor and our dinners 7 days prior our arrival to hotel. Here I can see a lot of comments that it was not possible to book any dinner. It is because you have never took care of it in advance. Last minute never works in busy hotels! We have booked a private transfer from the airport to hotel. It was nice and smooth. Please don’t forget to tip your driver, it makes a huge difference in their lives. Check in was fast as I have scanned our passports prior and filled all information at home through the app. So receptionist simply gave us keys, bracelets and explained the main information about the resort along with the small map. There were not many people at front desk so it wasn’t a long wait. But I could easily imagine a long queue building up as there is a lot to explain and do for the receptionists. Concierge took our luggages into the golf car and we were on the way to our room. We have arrived to the resort after strong rain storm and the ceiling in villa’s corridor fell down right in front of our room. It was a bit shocking to see. You know the first impression of your temporary home for more than 2 weeks and it looks like a slum but whatever we stepped over it and went inside the room. The room was dimly lit with a traditional tropical damp smell, which is absolutely normal. That’s why I recommend to bring your own essential oil to perfume it. I use Citronella, which is also a mosquito repellent. We never had any issues with TV, AC, phone or fridge during our stay. I guess we were lucky in this matter. It is huge resort and things get broken a lot! The room was really dated, but as not as bad the comments state. Clean with no signs of bed bugs and I haven’t seen any single cockroach throughout the stay. Bathroom amenities were always replaced. Kids enjoyed bubble bath and we had enough shower gel for it. We just had a problem to get an extra bed for our children. For the first night no-one showed up to make it even we asked in reception during the check in and repeated the request to concierge. So comments about things are not getting done are absolutely true. Staff here is completely unreliable. After nagging reception for 2 more days we had finally got that bed. Don’t give up if you really need it. The best way to get that bed made up is to ask your housekeeper directly to do it when she comes to clean your room. But keep in mind she might not come that day. If you want your mini bar stocked, leave some tips and a thanks note. Worked wonders for us and hkp showed up every day with loads of beer and extra water. Be aware of mosquitoes sneaking in to the room every time you leave the doors open. So keep them closed at all times. Also be aware that your clothes, which are made of other fabrics than polyester, will not get dry. Swimming suits are no problem, but cotton fabrics must be given to the laundry. We have used it and surprisingly paid service was quick. Huge topic in all inclusive is food. It has really amazed us how strong F&B was at this resort. I know everyone just keeps complaining about the cleanliness and options, but hear me out. The main buffet restaurant has 1 closing hour after breakfast and 1 closing hour after lunch. During that time staff has time only to tidy up the shelves and place new or so recycled dishes for thousands of people who will storm the place mercilessly. The buffet is the cleanest in the morning as they probably do night deep cleaning. But this cycle repeats non stop so it is very hard to keep it clean. If you have been outside the resort, trust me it is 5* cleanliness for them compared how restaurants look like in the town. Variety of the food is insane. For breakfast I could eat smth different for 2 weeks. Lunch even more as you could eat at main restaurant, beach restaurant or by the pool, where chefs were cooking live fresh food (pasta, paella etc). Most of the times we skipped lunch and went straight to dinner the first ones. Dinners are amazing too with special days like Dominican, Asian, American food. Dominican ones were the best as we came to explore the culture too. Dinners are also with insane food diversity: various starters options, main and dessert. But keep in mind this system works only if you eat 3 course menu. Don’t over eat. If you did, walk to your villa instead taking a ride. Wine served during dinners is horrible. So sour like vinegar. Speciality restaurants were fine. The best Mexican and brazilian, ofcourse because countries are not far apart. Regarding Italian and Japanese they haven’t got a clue what they are doing. Indian was good as the chef was from India, so it was authentic. In my opinion guests need more Caribbean style food. If we want Italian we go to Italy. Waiters have the same issue attending tables like hkp showing up to clean. It was common to wait longer, or orders forgot or mixed up tables, which is again normal for a huge resort. Don’t expect to be a very important guest, you are the number there. There are hundreds of people constantly asking for a drink, food, bed etc. Embrace that you are just one more guest. If you want special treatment go to the hotel were the night costs thousand per night. Hotel grounds are beautiful with loads of greenery, wild nature and a mini jungle in the middle of the resort. Beach is great, very little sea weed and tractor collecting it all the time. By the way driver could slow down a bit, this way he could collect more weed. One thing always annoys me: slipper or the the scarf left on the sun bed on the beach. Acceptable when people show up right after breakfast, but there were beds like this for the day. In my opinion this shouldn’t be allowed at all. Or proper reservations with payments could be done. Beach bars were always with extremely long queues, so be smart, walk a bit to the beach pool bar. Drinks are very synthetic made with loads of sugar: pinacolada, banana mama, lemonade etc. Also it is severely skimmed, with a very little alcohol. So my advice take a few shots and a separate glass of toppings. Mix by yourself if you want one good cocktail instead of injecting enormous amounts of unnecessary sugar. Vendors on the beach are a bit annoying, you tell no gracias but they will come back again in case you have changed your mind. If you want to be left in peace, for a second pretend that you are interested in and suddenly remember that you have left money in your hotel room trust me they won’t come back. Spanish speakers are attended not better in quality, but in better understanding. I speak Spanish so I understand the unconscious unity between them. Staff is more relaxed and feels more connected with spanish speakers. Entertainment was great. We have enjoyed every evening show. Keep in mind that they are the same every week so if you stay longer you have to choose other evening fun. Kids club was great with hands on activities. Entertainment in the pool was fun also. Loved to play bingo and even have won 1 time. Sadly got a bottle of that horrible wine. Funny, it is all inclusive and you could still win alcohol. When sun goes down the mosquitoes come out. Bring your repellent or wear long sleeves and long trousers. I have seen severely bitten people. The only incident we have witnessed was a complete drunk woman sleeping on the bar top by the pool. Eventually she vomited in the pool and we had to leave as the pool was closed for proper cleaning. We have booked an excursion with one of the companies at lobby. It was great and fun day in the monkey land. My husband is a morning coffee person, so this really made him mad - staff with coffee during breakfast just walks around and never comes to the right table. So misguided. It always took a good amount of time to get that first sip. He said coffee is horrible despite the country being full of coffee plantations. Hot chocolate was amazing though with cinnamon and sea salt. Up to this day I prepare cocoa for kids in Caribbean style - delicious. For check out we have booked concierge to pick up our bags, but we were already prepared that no one will come. We went to reception by ourselves, luckily we didn’t have many bags to drag. In conclusion, it is worth the money we have paid. We had a great time relaxing, always felt safe about our room or our belongings left on the sun bed while swimming. No major issues with the room or health issues. This hotel is a good place if you don’t have high expectations or wish for a special treatment. Totally worth the money.
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Date of stay: May 2022
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Room Tip: Book speciality dinners in advance Refill drinking water in the bars, don’t rely on HKP leaving...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
11 Helpful votes
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Response from Online Reputation Coordinator Bav, Otro at Bahia Principe Grand Punta Cana
Responded Apr 17, 2023
Dear Guest, We appreciate you sharing your opinion with us and that you have chosen us as your vacation destination. Rest assured that your feedback is important to us. Please let us know of your next visit to Punta Cana at Bahia Principe Hotels & Resorts, your best hotel in the Dominican Republic. Best regards, Online Reputation Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen S wrote a review Feb 26
1 contribution
The food, the setting and employees were exceptional! My favorites were Jose and Oscar! So fun! Enjoyed the workout building and the whale watching trip. The weather was perfect every day! Lived walking the beach and the views! Wish I could go back tomorrow 👍
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JCRTravellers wrote a review Feb 25
Canada23 contributions13 helpful votes
+1
This is a very large resort and beautifully maintained. The beach was wonderful. The food was good. The rooms were well-maintained and no complaints there. People hogging the lounge chairs is still a major issue. Saw one couple at the pool take 7 chairs between two of them. Also saw people take chairs, but never return all day. Wish they could fix this problem. Main dining area was great. However, the ones down by the beach there was never any utensils or plates and the food truck restaurant was terrible service and terrible food. The Al carte restaurants were fantastic except booking can be challenging. The Japanese and Indian are definitely worth the effort. Also, I’m not sure if it’s the Dominican personality or language, but I found some of the staff around the lobby to be abrupt bordering on rude. Overall, I would still recommend this resort for a good family vacation.
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Date of stay: February 2024
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Trip type: Traveled with family
Room Tip: Be at the beach by 7am if you want a chair. Book Al carte as soon as you arrive. Also download...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Yency A wrote a review Feb 24
New York City, New York2 contributions
The pool and beach were very nice;however,the service was terrible.Our sheets were stained and bloodied.The pillows were dirty.We had to call to have them changed.It took two days to open safe box after repeated requests.In addition, the lines for food were long and not enough waitresses serving coffee.The hotel was at full capacity and staff were overwhelmed.When we complained a staff told us this was their lower end hotel and we inferred that that is why service was not great.We told her that was no excuse for dirty,stained sheets.I will say the beach was beautiful and hotel is very nice.Francisco at pool bar was great.
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Date of stay: February 2024
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Trip type: Traveled with family
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Teena I wrote a review Feb 24
1 contribution
Two friends and I spent the last week at the Bahia Principe Grand Punta Cana. It's a large property (it's a couple resorts in one) that was overwhelming at first but I was fine by the second day once I figured it out. We were lucky in that we had great weather the entire week ... the only day it rained was when we were at the airport heading home on Wednesday. We each had our own room. Our "key" was our wristband. There are renovated and unrenovated rooms in the villas and ours were unrenovated, which was fine with me because it meant I had a big tub (the tubs have been replaced with walk-in showers in the renovated rooms) ... and I love baths and had one every day! The mini fridge was stocked daily with water, pop and a couple cans of beer. The TV reception was poor (really fuzzy), there were only three English channels and my remote didn't work. I rarely turn my TV on when I'm on vacation so for me it wasn't a big deal. Our villa was close to three pools and the beach. The beach is small but nice. Every day was a "yellow flag" day. The water was amazing ... warm and not too wavy (fun wavy!). You have to get up early to reserve your beach and/or pool lounger(s) with a towel, etc. as they went fast. We didn't agree with this policy but it's the way it is. Thankfully my friends were early risers (I'm not) and reserved loungers for us. There was a constant barrage of people trying to sell you something ... jewellery, tours, posing with a monkey, lizard or parrots, hats, cigars, sunglasses, etc. A polite "no thank" let them know we weren't interested. We were about a ten minute walk from the lobby, which is where the buffet restaurants are for breakfast, lunch and supper, plus the theatre, nightly entertainment, etc. If you didn't want to walk, there were carts that came by every ten minutes or so. There was a show every night at 9pm ... dancing, magic, circus, etc. Some were good, some were lame. After the show, depending on which patio off the lobby you went to, there was Spanish entertainers, karaoke and linedancing, which was fun. They ended around 11pm. On the other side of the lobby there was a "plaza" that had shops, a sports/karaoke bar, casino and disco. The disco opens at 11:30pm until 2am. I went a couple times and it was fun ... loud dance music and people dancing. I went to the sports bar once (before the disco) and there were a couple TVs showing sports, a pool table and karaoke. I'm not a gambler but did peek in the casino (it opens at 3pm) ... my friends like playing slot machines (alas, they lost their $$). There were three pools by the beach. The ones by the beach were always jammed. That's where the action was during the day ... water aerobics, dance classes, contests, etc. One had a swim-up bar. I was surprised at how deep the water was to get to the swim-up bar ... it was over my head! There were two pools in the middle of the resort, across from each other and both had swim-up bars. One was quieter. The other one was livelier with music, dancing and spinning/cycling in the pool the afternoon I was there. We had lunch every day at the beach buffet restaurant. We would grab a table overlooking the ocean and the breeze was nice. We had most of our suppers at the big buffet restaurants in the lobby (we realized halfway through our vacation that there are two lobbies next to each other so two lobby buffet restaurants ... ha!). I'm a bit of a fussy eater and there was always lots of variety ... I never went hungry! I rarely eat desserts but I had some every night. Yum! Every week you can go to three à la carte restaurants but it's hard to get reservations. We went to the teppanyaki restaurant and Brazilian restaurant. Both were good. There were lots of mosquitoes and everyone had red bites, especially on their legs, some worse than others. WIFI was free and was supposed to be throughout the resort. I found it to be spotty depending on where I was. It wasn't too bad in the lobby area on my iPhone. I couldn't get it on my iPhone in my room, though, so would have to hang my hand out over the balcony to get access. On my second day, I received a welcome email from the resort giving me an access code to WIFI and offering the ability to pay and have faster WIFI. I went with the free WIFI and inputted the code and could get it on my laptop most of the time. Access from the email didn't work when I tried on my iPhone or iPad (I was never able to get WIFI on my iPad). Surprisingly WIFI was strong on the beach, probably because we were near the "privileged" section. No WIFI at all when I was in the middle of the resort. Some of the staff were really friendly and helpful ... others not at all and didn't acknowledge our existence. Sometimes behind the bar, staff were too busy laughing and joking with each other. Having $$ in your hand got you better service before those who didn't. Understandable, I know, but not right since it's an all-inclusive resort. There was lots to do ... dance lessons at 5pm, water aerobics at noon, contests in the pool, foam pool party (they need a bigger more powerful foam machine, though), linedancing and karaoke at night after the shows, etc. There is an app where some things are listed and it could be so much better at letting people know there were things happening. There are two lobby patios and we'd have to check both out to see what was going on rather than being able to see on the app. Bars start opening at 10am. The pool bars close around 5pm. The lobby bars close at 11:30pm. If you want to continue to drink, you have to head to the sports bar or disco. The disco closes at 2am and the sports bar closes before that ... so no more drinking again until 10am the next morning. Not everyone wants to go to the loud disco to have one last drink. I was told that that's why the mini fridges in the rooms are stocked with two beer. Apparently you can slip the maids some $$ for some extra beer. But what if you want a glass of wine or a cocktail? Too bad unless you buy a bottle of booze at one of the stores at the resort, which defeats the purpose of staying at an all-inclusive. I tend to be a night owl and it would have been nice to have been able to have a glass of wine before heading to bed.
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Date of stay: February 2024
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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anne m wrote a review Feb 23
Toronto, Canada20 contributions14 helpful votes
We stayed in 3 unrenovated suites in Villa 6 in the Bahia Principe Grand Punta Cana. We were happy that the suites were VERY clean and that the daily service was well done. We were NOT surprised that the suites were in need of complete upgrade based on the other reviews. For us, CLEAN was the most important. This resort is very understaffed and it is most apparent in the buffets. Service is non existent to clear used plates, to get cutlery/napkins/water/coffee/wine. Physically chasing the staff to get what you need is required. We managed. We found the food to be very plentiful and tasty. The pizza is excellent! And, there was always a great assortment of cooked meats and seafood. We enjoyed the beer and house wine. Note: The beach buffet and the beach snack (Truck) offer self serve wine and beer stations which is awesome. The lobby buffet should go to this system to make it easier for guests. The communication of activities was non-existent. The culture is to get up early and reserve chairs at the pools and beach. We didn't really like this system but we aligned so that we could get a chair at the BEAUTIFUL and inviting beach every day. We really loved the beach. We are very low maintenance guests so we enjoyed ourselves. People who are okay to fend for themselves will be just fine and will enjoy this resort. People expecting to be taken care of even a little will struggle.
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Date of stay: February 2024
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Trip type: Traveled with friends
Room Tip: get up early and reserve your chair at the beach or pool...if not you will not have a spot!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Bruce O wrote a review Feb 22
1 contribution1 helpful vote
Lesson learned here. My advice???? Shop hard for a different resort and weigh their review stories from their recent guests diligently. I wish I had. We have been to this chain's resort in Mexico four times previously with great experiences but the last time we went was 9 years ago. How the times have changed (and apparently the owners, too). The most recent reviews we read before going on our vacation, mostly about how bad the resort was, ended up being true. We thought it was just some over pampered whiners because our previous experiences had been so good. Rather than bore you with a long list of complaints and details I'll just say this.... Don't go. You'd have more fun lighting your money on fire and watching it burn than going to Bahia Principe Grand Punta Cana. You've been warned by another "over pampered whiner"!
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Date of stay: February 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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john l wrote a review Feb 20
Ontario's Highlands, Canada3 contributions33 helpful votes
My wife and I joined her sister and new boyfriend on a vacation the first week of February this year, to this resort which the boyfriend had visited a couple of years previous and enjoyed and recommended. Our flight with Air Transat, was uneventful, one of the smoothest we’ve enjoyed. Upon our arrival at the resort, it was noticeably dated, with cracked and missing floor tiles on the front stairs and the decor was quite out dated. Our check-in experience was not pleasant and the young man at the counter knew it. We had requested being in close proximity to my wife’s sister and friend, on the second floor with an ocean view. We were bluntly told there were no ocean views in the resort and that we we in block #38 and her sister was in block #9. On the map presented to us it was very obvious they weren’t at all close to one-another. As the crow flies, perhaps a quarter of a mile!!! I repeatedly told the young man what we had requested and expected but he kept saying there was nothing else available. Not wanting to lose my temper with him I told him in no uncertain terms that I was very unhappy with the situation and walked away to get our luggage. He came running after us and said he found us a different room that we would like. Turned out to be exactly what we had requested, 2nd floor in the same building as her sister!!! Surprise!!! But still no ocean view . Turns out there is no ocean view in this particular resort. We went to our room with plans to meet up later. The room was quite dated. There was no lock on the sliding glass balcony door, 2 wall lamps did not work at all, and the shower stall had at least 2 coats of caulking that was peeling from the walls and the hand held shower head attachment was broken and not able to be adjusted. I like a firm mattress, however the king size bed was as hard as a rock. We decided to make the best of it as the room was in the best location to be with our relations. Our first morning at the breakfast buffet set the tone for the whole week. There were no available tables that were set up, so we took an empty table and waited for a waitress. After several minutes none had appeared so I went and found one and asked for utensils and coffee cups and coffee for the table. It took about 5 minutes for her to get what we requested. This was repeated every day, at every mealtime. On the 4th day of our visit, we were informed at lunch that the buffet was only half open as they didn’t have enough staff to open the full buffet. On the positive side, there was ample food and plenty of choices to satisfy anyone’s hunger. Unfortunately, the steak, both at the buffet and at the specialty restaurant was like rubber!! And to make it worse there apparently was no such thing as a steak knife!! When we attended the Italian specialty restaurant, we were served our drinks and appetizers but then it was as if we were forgotten, our initial waitress was at the far end of the restaurant serving others and there was no one apparently working in our section. After. being there over an hour we flagged down a waitress in another section and asked what happened to our main course to which she replied “momento “. About 3 or 4 minutes later, a waiter and a waitress appeared with our dinners, which were definitely not hot. So much for an enjoyable meal. Over 2 hours in a restaurant without working A/C was ridiculous. Every day, except for the last 2 days, I had to either call or attend the front desk to ask that the room refrigerator be stocked with water and beers as was advertised. It took 4 days to get a couple of wash cloths. Midway through the first week, my wife’s sister and friend advised that their room hadn’t been made up and they called while we were there and we also attended the front desk to no avail. The room was not cleaned or made up until the next day. They also had to repeatedly call for water and beers. The best part of our holiday, was the beach itself! Beautiful white sand as far as you can see. Clear blue water. Even after attending the beach in the early morning hours , we never did get any beach lounges as they were saved by others long before we were even awake. In the evening, the resort entertainment crew performed. The first 4 days were repetitive dance routines with different costumes. Next, there was the magician show which was really well done and our last day, a miniature circus act which was also very well done. We all made comment, that no matter where we went or what the time of day or night, or what the occasion was, the music was at full blast… so loud it was difficult to converse without almost yelling!! It was very apparent that the place was very short on staff, and the staff they did have were not well trained, and didn’t show any enthusiasm in their work. Of all the diverse places we went, poolside, or bar areas, we were only approached once in a whole week to be offered a drink by a waitress. The rest of the time we went to the bars ourselves. When we go away on vacation, it is nice to be pampered and looked after..especially when the resort is advertised as a 5 star luxury resort. This was not the case ever at this resort! Our complaints to the front desk were not dealt with in a professional caring manner. We were brushed off and told it would be looked after even when we had previously complained about the same thing that had not been dealt with. The thing that stands out in my memory the most, that showed just how little the resort cared about their guests and the impression that we got was the main washroom in the main foyer beside the front desk. It was between the front desk and the main bar and obviously extensively used. I attended this particular washroom on just about everyday of our stay and usually on numerous times per day and it was always the same…disgusting… water and urine on the floor in front of the urinals, used paper thrown on the floor, no paper towels in either of the 2 towel dispensers on any of my visits, water all over the countertops and only once did I see a caretaker working there and he half heartedly mopped the floor and left . Not exactly an impression that I would want any guest to be exposed to. We observed staff spraying for bugs every morning and evening, but unfortunately my wife and I both were both covered in bug bites/welts by the end of the week, and in my particular case, I only attended the beach on one day. All in all, we were quite disappointed with the resort.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Leyla S wrote a review Feb 19
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I stayed in 5 different hotels Un bávaro beach an none were as bad and disappointing as this one. No clean plates, tables or dinnerware in the buffet. We had to search for a waiter everytime just for the basics like fork, water or napkins. And this was every day. Check in was bad, just a bad experience overall
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$155 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe punta cana hotel punta cana, punta cana gran bahia principe
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
756
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BAHIA PRINCIPE GRAND PUNTA CANA - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Dominican Republic)

Frequently Asked Questions about Bahia Principe Grand Punta Cana
Which popular attractions are close to Bahia Principe Grand Punta Cana?
Nearby attractions include Arena Gorda Beach (0.3 miles), Splash Water Park (0.6 miles), and Spa Redeemer & Masajes (0.6 miles).
What are some of the property amenities at Bahia Principe Grand Punta Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Grand Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand Punta Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Grand Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Grand Punta Cana?
Conveniently located restaurants include Kukua Beach Club & Restaurant, Restaurant Maiko, and Restaurant Garden Grill.
Are there opportunities to exercise at Bahia Principe Grand Punta Cana?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Bahia Principe Grand Punta Cana have airport transportation?
Yes, Bahia Principe Grand Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Grand Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Bahia Principe Grand Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Bahia Principe Grand Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.