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Grand Bahia Principe Aquamarine

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Carretera El Macao - Arena Gorda, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$191
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Free cancellation until 04/09/22
Expedia.com
$191
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Free cancellation until 04/10/22
Prestigia.com
$131
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Booking.com$191
Hotels.com$191
Traveluro$130
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2493)
360
Panoramas (12)
Pool & Beach (696)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Bahia Principe Aquamarine
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#77 of 167 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice

Looking for a place to stay in Punta Cana? Then look no further than Grand Bahia Principe Aquamarine, a romantic all-inclusive resort that brings the best of Punta Cana to your doorstep.

Rooms at Grand Bahia Principe Aquamarine provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free wifi.

In addition, while staying at Grand Bahia Principe Aquamarine guests have access to room service and a concierge. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Grand Bahia Principe Aquamarine.

When you’re feeling hungry, be sure to check out Kukua Beach Club, Montserrat Manor Restaurant, and Karibo's Garden, which are some seafood restaurants that are popular with locals and out-of-towners alike.

We’re sure you’ll enjoy your stay at Grand Bahia Principe Aquamarine as you experience everything Punta Cana has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Spanish
1981Reviews755Q+A100Room tips
Traveler rating
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  • 96
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Popular mentions
JasTraveller1234 wrote a review Jan 21
2 contributions1 helpful vote
Overall a great trip away - weather was fantastic, beach was beautiful. A couple overall comments about the hotel. - Check in was extremely slow. considering only 3 couples came off our bus from the airport this should have been quick. Instead - took over 30 minutes - Service at the buffet was the worst I have ever experienced at an all inclusive resort. Extremely slow, at times breakfast would be done and we still weren't asked if we wanted coffee or water. - Staff did not speak english. This made communication very difficult. - Overall a la cartes were fantastic! Only complaint is our experience at the tequila restaurant was awful. We sat through an hour dinner - not once were we asked if we wanted a drink. Seemed as if staff dropped off our food and ran away before we could get a word in. - would be helpful if there was a drink menu as the staff doesnt speak english would be helpful to have a list to chose from Overall: - pool bar is great - entertainment staff are great - grounds are beautiful and clean - food is good - hotel needs to improve on their customer service
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Date of stay: January 2022
Value
Rooms
Service
1 Helpful vote
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Monika wrote a review Jan 19
1 contribution
+1
Great hotel. A lot of possibilities, activities and delicious dinners in themed restaurants. Everything can be ordered via the app. Coming back to activity - great team of animators! 💚 Very nice, fun and dancing! However, with great class they encourage. They allow you to relax. The greatest appreciation for Dolfis - we love you!💚
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Date of stay: January 2022Trip type: Traveled with friends
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Response from Online Reputation Coordinator Bav, Otro at Grand Bahia Principe Aquamarine
Responded 2 days ago
Dear Client, It is fabulous that you consider our Bahia Principe Grand Aquamarine as a great Hotel and that you mention the activities, the delicious dinners, the themed restaurants, etc. Your comment will be forwarded to Dolfis. A cordial greeting, Online Reputation Bahia Principe Bavaro Resort
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Jessica K wrote a review Jan 12
1 contribution2 helpful votes
We were super grateful to be getting away during the pandemic and we've traveled extensively since 2020 so we expected things like long waits for drinks, restaurant and amenity closures, but we were not expecting such unfriendly (sometimes hostile, lol!) service from hotel staff. Not sure if it was a combination of staffing shortage and a drastic language barrier (very few staff members including bar tenders, cleaning folks, servers, etc understood English) but it normally took 15 minutes to get a cup of coffee at the breakfast buffet and if you asked for anything, like a glass of water we were greeted with eyerolls or blank looks from wait staff. We also experienced a fairly terrifying incident during a hotel-sanctioned excursion where a Bahia Principe guest literally got into a fist fight with our excursion bus driver and the police were called. We feel the hotel manager handled the situation terribly (did not ask if we were okay, or even offer condolences and my husband left with a stranger's blood on his clothes!). The quality of clientele was unfortunately sub bar due to Covid-based rate decreases, and we didn't really feel safe walking around the property at night. My recommendation would be to stay at the neighboring Iberostar or Royalton Resorts (we met couples staying there for similar rates and they raved about the services and amenities). I do want to at least note the positives....good food, clean rooms and the beach was beautiful. If you do chose the Bahia, we would strongly recommend upgrading to their adults only Ambar property, which sits directly on the beach and had better service, from what we heard from others we met during our stay.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Online Reputation Coordinator Bav, Otros at Grand Bahia Principe Aquamarine
Responded 1 week ago
Dear Client, We appreciate that you share your opinion with us and that you highlight the good food, the clean rooms, the beautiful beach, etc. We are also sorry to learn that we have not been able to meet your expectations regarding the quality of the service provided. We sincerely appreciate your comments, as they are very important to us and show us the aspects to which we must pay special attention in order to continue improving our services. Please note that this type of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you. Always available, Online Reputation Bahia Principe Bavaro Resort
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Emily Swanston Powell wrote a review Jan 11
35 contributions10 helpful votes
This place couple be amazing. In some ways it truly is, the staff for instance, especially Bethania but all of the pool bar people were amazing! Went above and beyond. The cocktails though were foul and the wine wasn't drinkable- absolutely disgusting. The food was ok but boring. There was nothing to make me think this was above a nice 3* place. Definitely get the nicer room! I'm glad we did. Maybe in 83 block so not as noisy at night!
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Online Reputation Coordinator Bav, Otros at Grand Bahia Principe Aquamarine
Responded 1 week ago
Dear Client, Thank you for sharing your feedback, which plays a key role in our continuous improvement process and leads us to achieve our commitment to excellence. Thank you for mentioning our spectacular staff, beautiful room and food on our premises. We look forward to welcoming you back to our resort. A cordial greeting, Online Reputation Bahia Principe Bavaro Resort
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EricByrne wrote a review Jan 10
8 contributions2 helpful votes
This resort is a massive outbreak waiting to happen. It's being handled extremely poorly, especially considering this is a 5 Star Resort. I had expected some professionalism. If you are concerned about contracting COVID, do not come here. It's extremely high risk. The Buffet: customers are at the buffet frequently with either no mask at all, or their nose above the mask, which is useless. This is totally common and accepted by staff - the staff sees it and does nothing. An infected person can be breathing over dozens of peoples food at any time. It's really disgusting. The Snack Bar: again - guests attend the self serve buffet here with zero masks. You might see an entire group of friends, all mask-less, hovering over the food for minutes at a time. I said something to a staff member today, and they shrugged me off. It's very odd - they make you use a plastic glove (which is great) and then allow you to breathe all over the food. Dozens and dozens of people every hour, breathing all over the food. The Gym: when you attend the gym, you're told that you must wear a mask at all times. However, half the people working out have no mask on at all, and many others have their nose out. I get it, it's no fun working out with a mask on. But what's happening here is totally unsafe. This is a closed space with little ventilation. The staff watch it happen and say nothing as people are on treadmills breathing heavy with no mask just a few feet from you. What I am describing here is non-stop. It's the norm, all day every day. Avoid this resort if you believe in protecting yourself and the public.
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Date of stay: January 2022
Location
Cleanliness
Service
1 Helpful vote
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Response from Online Reputation Coordinator Bav, Otro at Grand Bahia Principe Aquamarine
Responded 2 days ago
Dear Client, We are pleased that you share with us your opinion about our facilities. We are very sorry that we did not meet your expectations. We sincerely appreciate your comments, as they are very important to us and show us the aspects to which we must pay special attention in order to continue improving our services. Please note that this type of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you. A cordial greeting, Online Reputation Bahia Principe Bavaro Resort
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PRICE RANGE
$139 - $666 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
498
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Frequently Asked Questions about Grand Bahia Principe Aquamarine
Which popular attractions are close to Grand Bahia Principe Aquamarine?
Nearby attractions include Arena Gorda Beach (0.3 miles), RIU Room Escape Games Punta Cana Code to Escape (0.7 miles), and Splash Water Park (0.7 miles).
What are some of the property amenities at Grand Bahia Principe Aquamarine?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Grand Bahia Principe Aquamarine?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Bahia Principe Aquamarine?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Bahia Principe Aquamarine?
Yes, free parking is available to guests.
What are some restaurants close to Grand Bahia Principe Aquamarine?
Conveniently located restaurants include Kukua Beach Club & Restaurant, Restaurant Maiko, and Restaurant Garden Grill.
Are there opportunities to exercise at Grand Bahia Principe Aquamarine?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Grand Bahia Principe Aquamarine have airport transportation?
Yes, Grand Bahia Principe Aquamarine offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Bahia Principe Aquamarine?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Bahia Principe Aquamarine offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Grand Bahia Principe Aquamarine accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.