...Yes the rooms need a bit updating but they are verry spacious bright and they have beautiful views from balcony... The night entertainment was also pleasant live music shows always something going on...

...Outstanding Festival Dominicana at the Village one evening...

...They kept the party atmosphere going but there was also quiet time so it felt balanced...

...Nice property and well kept... Entertainment was ok. Staff worked hard and music was not obnoxious...

...Our junior suite was nicely appointed, and the grounds were beautiful throughout the resort...

...can never play a straight song...

...However, the beach isn't very convenient to get to (we took a shuttle every time) and it's right next to the Ambar's pool so there is always party music on...

...He did not seem to care and did not change our room as requested...

...The only issue we had with our room was that while it was in a great location, close to the lobby and buffet, there was loud music and noise from the entertainment staff which gets to be a lot after a while...

...We tried Il Capriccio, Maiko (hibachi) and Limbo. The quality at Il Capriccio was lower and Limbo was our favorite... Entertainment: The nightly entertainment ranges from live music to a fire gymnastics show... We really enjoyed the nightly shows and it is clear that the staff puts their all into every performance...

...There are shows every night and entertainment almost all day by the pool...

...Workers spray the environment against mosquitoes, but to no avail...

...Friendly and active stuff Clean and fresh environment except for mosquitos at night Must use insect repellent and sleeping pillows in the hotel need mass replacement because old and uncomfortable...

...Nothing wrong with that, it is all in good fun but when the music is blaring at 1100 at night it is a bit much...

...The entertainment staff were also fantastic, I’m a little shy myself but they really encouraged me to come out of my shell and enjoy the programs they have!... We attended one A La Carte while we were there, Il Capricio (sorry if i’m totally butchering the italian spelling) and it was okay... The room was gorgeous and so spacious, we had a pool view room and have no complaints...

...It was quiet and relaxing but smaller than the other rooms...

...The room had a mold smell, the door lock had an issue, called the front desk which most are rude no ever came...

...My original reservation was from July 19 to 26 for 6 personsand 3 rooms... Meaning I had paid for seven nights but was only going to receive five... Ultimately we checked out on the 28th, having to pay for an extra night (that we'd already paid for)... Everyone enjoyed their time there, but I can't help feeling that I was RIPPED OFF after having to pay for eight nights to receive six...

...The walls of the room are paper thin...

Room was ok, make sure you request pool view as we had a room facing the pick up point for staff and it was noisy late at night and early morning...

...Rooms we clean had only I tiny issues where the rooms weren't made one day but Luis made sure of it...

...The bathroom towels and bedsheets were both rough and were dingy and had multiple stains on them... There is also no free room service you must pay extra for it even though it’s an all inclusive resort...

...Our 1st room we were given didn't have and working AC, the outlets didn't work, hot water didn't work and the bathroom door wouldn't close without slamming it then struggling to open. We called over at 6 pm and didn't get a new room until we went to the lobby ourselves... Once there, they tried to put 3 grown adults in a room with 1 bed and no pull out or cot...

...First off, the bedroom sheets smelled like bad B.O...

...100s of bugs tiny little knats crawling out of the wall sockets and all over the table tops in out room, took staff 5 days to come and spray but made no difference and refused to change our room...

...Rooms are typical Dominican 5* rooms... Only complaint is we had paid for a king pool view and we’re given a double bed pool view so had to fight to get our proper room that we paid for...

...Got to the room and the tub was dirty and there was hair in the shower from the previous guest... On top of that the “Garden View” being a view of the staff’s industrial entrance, I proceeded to ask for a different room of maybe one with a pool view... I was working with Yirandy, who was very stoic and not concerned about amending the situation, instead of giving me a discount for the room to be upgraded for the inconvenience of the previous problems above, she made it extremely difficult... We waited 2 1/2 hours before getting into our new room...

...This trip was disappointing as the service you get in certain areas is very poor... The room cleaning is very hit & miss, some days beds not even made, no coffee etc left even tho we tipped generously!... The rooms are big and good bathrooms, we had a pool view room in block 82 which was lovely...

Rooms need updating and did smell like smoke... Not enough drinking water was left in our room... Card room key system was annoying because the card keep being deactivated...

...2) Room never cleaned properly, towels removed and not replace, coffee not always replaced. Last night room not cleaned at all...

I would like to think I am not one of those picky travelers that expect the red carpet because I paid to be in an all inclusive resort, but this place could not even get the basics right... Room: First day we arrived we noticed the sheets were dirty and were not changed from the previous guest... Once they actually changed the sheets the room was fine...

...Everyone in the hallway knows you're out of the room The first problem I encountered called the service and it fixed it... The room was located on the side of the adjacent hotel... And the room was given to me as one of the best because I'm a returnee in GBP, From the second day of the stay, nightmares arise with a service that oversees cleaning the room... For two days the room was not cleaned at all even though we arrived at the room around 5:00PM... Only the next day after talking to the manager it was cleaned and then everything went back to the way it was and the room wasn't completely clean... a suggestion for those who want to visit the property is to bring mosquito spray for both the body and the room...

...There was a major safety issue with the rooms... My senior mom was put in a room so far from me that we just could not have a normal stay there...

...Arrived and allocated room 85101 and soon as entered room noticed rubbish in bins empty coke bottles toilet filthy. Went to guest services and were told we would be moved to room 85118 but waited nearly an hour as they said room had to be deep cleaned... Moved in an much improved room but wish they had looked around the bath as a Lo of hair around the edges...

...Initially we stayed in block 80, 4th floor room on its own. It was quiet and relaxing but smaller than the other rooms... The room was much bigger than the first room...

Lets start with I decided on the hotel for my birthday trip... After this debacle, one of the housekeeping staff stole money from one of the guest rooms I invited on the trip...

...They will trick you into their 30 year ($$$$) membership program when they inform you about transportation to the airport... The beach bar buffet/brazilian steakhouse (after 5pm) has issues with food quality...

...Food was nice and a good variety Drinks were poor, soft drinks were flat and tasted very cheap...

This property is not a five star hotel as advertised... I expected better food and better food presentation from a advertised 5 star property... The buffet food is of course the worse and the buffet by the beach... There needs to be better up keep with the food on the buffets... They charge for some of their beverages, for example, a pineapple drink or pina colada...

...You need to be careful when booking any excursions as we learned the hard way... The fishing trip was ok but they also had a company called photos and Videos Services CARIBBEAN which I would never recommend... We were told we would receive all the pictures from our fishing excursion for $50.00 USD and what we received were 3 pictures of the fishing trip, no group shots and no shots of the fish or folks holding the fish... Take your own pics and don't pay for any extra as you will not receive what you would expect...

...We were told for $5 USD we could get a ride somewhere... We met more than one guest that was sick from eating at the buffet, in fact we saw people in suits and clip boards visiting the buffet and then suddenly the buffet is closed over night... If you are not prepared to pay the higher rate for the "luxury" resort stay then don't go... In fact don't go regardless because the buffet is a dangerous unsafe food disaster waiting to happen... They tried to sell us a time share in their Privilege Club in order to get better treatment better rates of stay and better alcohol, still a scam and not worth attending or buying into...

...We did not pay for the premier level, so there were services that were not included such as special trams and shaded beach areas...

We paid for a room with a king size bed yet our room also included a foldable double bed in a corner. We paid for a room with a balcony looking out on the garden yet ours looked out on to a service area where staff arrive and leave via school buses and where hotel housekeeping tasks such as laundry ect... are done...

...House white wine was fine... The hotel gift shop totally ripped me off by about $60 over the quoted price...

...Our friends ordered wine for their room telling them it was free only to find out they charged $52 US on their room even if they returned it as they didn’t have a corkscrew and realized the paper they signed showed that charge...

...The al a cartes were much better especially M.E.A.T and garden grill... The beach is lovely but guests from the other resorts take up many loungers & this is not monitored by beach patrol guys, there is a sign that says for aquamarine/Ambar guests only but no body asks them to leave, we could have saved hundreds of pounds and booked into Bahia Punta cana and used aquamarine facilities & beach!... I think some of the waiting staff need training in customer service and need reminding that we have paid a lot of money for our trip and nit to treat guests like a huge inconvenience!... Not sure I would recommend this hotel now as standards have slipped, can see why it lost the ‘luxury’ label...

...1) Buffett food was great, Al Carte's not worth the effort... Portofino, the so called spicy Pizza was a basic Pepperoni NOT spicy pizza, El Oliva wasn't worth the hype, food less than satisfactory... Lady cleaning bathroom was on her phone while mopping...

I am currently staying here, arrived 1/5/2023... On top of that the “Garden View” being a view of the staff’s industrial entrance, I proceeded to ask for a different room of maybe one with a pool view...

I would like to think I am not one of those picky travelers that expect the red carpet because I paid to be in an all inclusive resort, but this place could not even get the basics right... I saw waitresses tell their guest that they will come back numerous times for them to never come back...

...We booked the al la carte restaurants at the guest service desk when we arrived and we were able to get reservations for all of the nights... If you want a good chair for the pool or the beach, you have to put your towels on them early in the morning... We bought clips from the dollar store to hold the towels onto them... Its unfortunate that it works this way however if you don't do it you probably will not get a good chair...

...Unfortunately, the wine with our meals is a very important part of our vacation experience, so it is very doubtful that we will be returning to this chain...

...The aquamarine itself is NOT beachfront, is a far walk away from the beach and is the LOWEST TIER among all the hotels on the property... This is my second time in Punta Cana and I know there’s better resorts than this...

...A downside to this resort is they don’t have premium drinks in the all inclusive...

...We attended one A La Carte while we were there, Il Capricio (sorry if i’m totally butchering the italian spelling) and it was okay... During our stay we booked an excursion on a catamaran to Catalina Island through air canada vacations for $115 USD and it was so worth the money... I’d recommend booking through air canada vacations in the lobby because it’s way more expensive through the grand bahia principe app and the people on the beach approaching you can be a little sketchy...

...The plan was to be able to use all of the Bahia's other resorts but we couldn't use anything but the restaurants, not the pools or the coffee shops or the bars... Also, important to know is that room service is no longer included free... If you are looking for quite and relaxing, this is not the place... Our 20 something kids enjoyed it but us old farts were ready to sleep... You really had to run down wait staff for drinks at the buffet and many times they still didn't bring you a drink... Avoid the Brazilian Steak house...

...It was very disappointing to say the least and I expected more from the chain... This restaurant was supposedly full, but when we arrived and all through dinner the restaurant was empty... Instead of enjoying our sit down dinner, which we had to pretty much beg for, we spent 3 hours making a report and having security search through the luggage to confirm the money was not misplaced... We then went to complain at the front desk because at this point our vacation is a nightmare... Overall the stay was very disappointing and I expected more from my stay at Bahia... The resort advertises itself as a 5 star luxury resort, I would rate the resort a 3 star at best and that is being generous... The amenities, the service, and the overall experience falls severely short of a 5 star resort...

...We ran out of TP and shampoo, and body wash that wasn't replenished...

The Grand Bahia Principe Aquamarine was beautiful, clean, and with amazing staff...

...Our room was large and clean and the AC/hot water worked great. It was cleaned everyday and we never ran out of towels, soap, tp or water... They did their best to keep the beach free of seaweed with their cleaning crew working from early morning...

Beautiful resorts, rooms spacious, well equipped cleaned daily to a good standard, fridge stocked daily too...

...Pool is clean with a nice swim up bar. Main lobby clean with good night entertainment...

...The room was clean and the resort very well taken care of...

...The room cleaning is very hit & miss, some days beds not even made, no coffee etc left even tho we tipped generously!... The rooms are big and good bathrooms, we had a pool view room in block 82 which was lovely...

...The pool area is very nice and clean but we spent much of our time at the beach...

...The resort is beautiful and the grounds are meticulously cared for...

...The resort is very well kept, landscaping and very clean...

...Very small selection of fruits and repetition every day Problems I've noticed In the pool in the morning, swims grease from cream and dead insects swim on the water which means that it is not cleaned before visitors start using it, I saw a worker trying to clean with very little success... For two days the room was not cleaned at all even though we arrived at the room around 5:00PM... Only the next day after talking to the manager it was cleaned and then everything went back to the way it was and the room wasn't completely clean...

...Rooms could use a deep clean ( corners, lamps, etc) and stairs to rooms often dirty...

...Friendly and active stuff Clean and fresh environment except for mosquitos at night Must use insect repellent and sleeping pillows in the hotel need mass replacement because old and uncomfortable...

...The grounds on the whole complex are immaculate and so beautiful. Housekeeping was done daily and our room was always well stocked with everything...

...Rooms are large and comfortable and clean but staff may need a little indication to restock the mini bar in the fridge... Pool was relatively clean and towels easy to change although possible need to look at replacing the parasols as a number broken...

The facility- Rooms, Restaurants, Common Areas and Beach were well maintained and clean...

...The room was very clean and the staff very friendly...

...Went to guest services and were told we would be moved to room 85118 but waited nearly an hour as they said room had to be deep cleaned...

...Every evening our room was spotless thanks to the lovely cleaning ladies...

...We found the pools to be clean and well maintained... No jelly fish thank goodness...

Quality of service is mediocre at best, food consistency is nonexistent, sheets in room not washed upon arrival... The staff watched guests put up their own umbrellas as they were too busy loitering around... Two days later umbrellas are open at 8:30am One day lobby has a blender for mixed drinks, 10 hours later, different bartender, asked for same drink and guess what no blender Same with straws... One day they give them out, next day they tell you they never had straws on resort... We am employee on black golf cart how far beach is... He then reply’s, this operates as a taxi service, you pay... If you want to go, you will need to take shuttle... I met people who only discovered the shuttle service on their last couple days here... Also you only have two buffets to eat at lunch same menu, both meh, same menu...

...I arrived too early at the Aquamarine lobby bar this morning for coffee, one of the machines indicated 7:00 am so I went to another on the other side of the lobby and asked the employee... Last night at Thali Hindu, the food was excellent which we shared with the service employees a few times, the wait staff mediocre at best 2 of what I counted as 5 were friendly... Lunch greeter at Aquamarine at 1:00 pm (March 31) rude, no smile, no acknowledgement, no greeting, and a few of the service staff obviously in the wrong field, they should not be working with the public... MEAT was good food and good service, Limbo same and while the food at Mikado on the Esmerelda site was mediocre the service staff were friendly and courteous... The pool staff and beach staff at the Aquamarine were excellent and entertainment staff were exceptional... The rooms are well kept and clean and employees greet you in the hallway... We are generous with tips and always do our best with limited Spanish... The comments for sunbrellas are absolutely accurate, beach umbrellas are all reserved by 6:45 am and the pool shortly after... Very disappointing, it was my 3rd visit and last, sadly due to rude service staff...

...Food ok, buffets can definitely improve upon keeping items warm, and wait staff can get more organized when it comes to pouring drinks and coffee...

...Our friends ordered wine for their room telling them it was free only to find out they charged $52 US on their room even if they returned it as they didn’t have a corkscrew and realized the paper they signed showed that charge...

...Customer service is very average with many staff not focussed on the client experience... It took 2 days and 6 calls to replace a coffee maker… Staff need training on customer service and certainly some very basic English language skills... It was anybody’s guess if someone would refill your coffee cup when politely asked in Spanish or English...

...This trip was disappointing as the service you get in certain areas is very poor... The downsides are lack of service in the lunch time las olas beach restaurarant, every single day we had to wipe our own table, find cutlery and track down a server for drinks!... Tequila restaurant was abysmal service, girl on the reception area rolled her eyes and snapped at us to scan the QR code whilst walking away!... I think some of the waiting staff need training in customer service and need reminding that we have paid a lot of money for our trip and nit to treat guests like a huge inconvenience!... I have based this review on the difference between the RIU group and Bahia group, the RIU hotels have fantastic customer service skills and 100% better food quality and variety... Not having a TUI rep is a major problem, they need to install a rep even if they only visit a few days per week... Bar service was good with the pop up bar serving best drinks...

...The first room we were put in had a musty smell and a strong smell of air freshener, (I am allergic to both) Alan from the checkin counter changed our room and it was so much better... We booked the al la carte restaurants at the guest service desk when we arrived and we were able to get reservations for all of the nights... The app did not work for us to make reservations five days before we arrived as suggested... The resort is about a seven minute walk to the beach however there was constant trolleys going back and forth and we did not have any trouble getting one at the times it was needed... If you want a good chair for the pool or the beach, you have to put your towels on them early in the morning... My husband went down at around seven to put the towels down and he did not have any problem...

...Customer Service across the board absolutely terrible, at least in comparison to previous stay's at the Amber, Bavaro and Punta Cana... 4) 90% of staff from Bar tenders, to servers seemed to be constantly on their personal phones... 5) Pool bar runs out of coke at 10am, tells you come back in 5min, 30mins later they get coke... Pool bar never have more than 2 people working at one time, many times a single bartender, long lines... 6) Main Lobby bar even worse than Pool bar, one person making drink, 2-3 other staff simple hovering around back of bar... Bar would consistently run out of Glasses for drinks... Lobby bar ran out of vodka, no interest to get more... 8) Pool towel exchange get there 1st AM otherwise you have to wait until mid afternoon to replace towels, plus the towels were in terrible condition...

I would like to think I am not one of those picky travelers that expect the red carpet because I paid to be in an all inclusive resort, but this place could not even get the basics right... I saw waitresses tell their guest that they will come back numerous times for them to never come back... Room: First day we arrived we noticed the sheets were dirty and were not changed from the previous guest... Once they actually changed the sheets the room was fine...

...Yes, the beds are hard but you can ask for a mattress topper or use the extra blanket under the mattress sheet... Our beach servers, Juan and Charina were awesome!!... For the price we paid we thought the experience and resort was great...

...We called the concierge to get bug spray, and they provided a can for us to keep in the room. We have had to use it every day so far, because the insects keep coming back... When we were getting ready for bed, we discovered unknown black substance under the sheets, so we called the concierge again, who sent housekeeping to change our sheets... We had to use the spare blanket because housekeeping said there were no more comforters that day... Tuesday afternoon, while relaxing in the room after lunch, another hotel guest just opened our door without our key and came into our room...

...I have to say that everything was great with regards to the activities, the food, and the service... We ended up bring wine from our rooms that we had bought at the duty free on our way there and buying wine at the restaurants when we ran out of our supply... The chain may feel that they did good by serving a lower quality wine because wine sales must have been up...

...The staff do speak good English (it may be harder to communicate with a gardener or cleaner) I don’t think you should go to another country and expect everyone to speak perfect English anyway, but overall the English was very good... If you download the Bahia app you can book your meals 5 days before check in, depending on how many nights you have you may want to book portifinos and limbo a couple of times...

...Coupled with the “I don’t know and I don’t care” attitude, communicating with staff in order to ask a question or get any help is extremely difficult...

The facility- Rooms, Restaurants, Common Areas and Beach were well maintained and clean. Water pressure in the shower could have been better... Guest services under the very professional direction of Martha Mendoza is extremely helpful in providing assistance with resolving any issues that might arise...

Me and my friend recently travelled to Punta Cana to celebrate our graduation from University and I’m so glad our travel agent recommended this one to us!... The bartenders treated us well and remembered us by name during our whole stay which of course isn’t necessary, but really you makes you feel comfortable during your stay... The entertainment staff were also fantastic, I’m a little shy myself but they really encouraged me to come out of my shell and enjoy the programs they have!... The concierge staff were also amazing, we locked ourselves out of our safe one night and called them and they were at our room so quick to help us and on our first night they carried both our bags up 4 flights of stairs which was amazing... I seriously can’t say enough nice things about the staff at this resort... During our stay we booked an excursion on a catamaran to Catalina Island through air canada vacations for $115 USD and it was so worth the money... Every evening our room was spotless thanks to the lovely cleaning ladies... There was also a shuttle that would take us to the beach...

...The resort is huge but you can get around with no issues... They had monitors on the left side when you walk into the lobby to book your a la cartes... I didn't have to wear long pants to the 5 a la Cartes that we went to... The wifi was great, had no issues even when walking to the other resorts that surrounded the Aquamarine... Thanks Francesco I would highly recommend this resort to anyone...

...English I have visited the DR several times and I have enjoyed its people, its beaches, its resorts, and its excellent gastronomy, but I must say that this time the experiences lived at the Bahía Principe Grand Aquamarine exceeded all the previous ones, the kindness, the attention and the courtesy of all its employees and the entertainment team, especially Joel (Boby) and Carina, went out of their way to ensure that all the tourists there had a good time. Thank you very much I hope to see you again soon... Español He visitado RD varias veces y he disfrutado de su gente, sus playas, sus resorts y su excelente gastronomía, pero debo decir que esta vez las experiencias vividas en el Bahía Principe Grand Aquamarine superaron a todas las anteriores, la amabilidad, la La atención y cortesía de todos sus empleados y el equipo de animación, en especial Joel (Boby) y Carina, se esmeraron para que todos los turistas la pasaramos bien... Muchas gracias espero volver a verte pronto...

...The app did not work to book our dinner reservations but was able to fix everything when we arrived... We took a bag of school supplies for the Higuey Cayacoa Rotarty Club Cesar informed they never came to pick it up... I would like to thank Yudelka at the front desk for helping me with any requests... Also shout out to Jorge at lobby bar who made the best dirty banana drinks!...

...It was very disappointing to say the least and I expected more from the chain... This was very disappointing to be celebrating something monumental and the hotel not accommodating or finding a way to book the restaurant... We complained to the manager Martha and she was able to get us a reservation at a restaurant on a different date but not my birthday... I was told by a person at the front desk, I had to wait for them to call a manager...

...They cart transportation on the resort, and we were turned away by multiple drivers who say no to us, then turn around and pick a white group ( yes, we are black women) even late at night...

...Food ok, buffets can definitely improve upon keeping items warm, and wait staff can get more organized when it comes to pouring drinks and coffee... Hard to sleep in and still find a nice spot at beach or pool...

...This resort is very big and it’s not directly on the beach only one resort back.There are many golf cars to drive you around and only a 6-7 min walk to the beach. The resort is very well kept, landscaping and very clean... Buffet was plentiful and lots of food to satisfy your hunger... Our friends ordered wine for their room telling them it was free only to find out they charged $52 US on their room even if they returned it as they didn’t have a corkscrew and realized the paper they signed showed that charge... Overall a very nice resort and had a great vacation...

...We were concerned because of all of the negative reviews however the resort was beautiful and we enjoyed ourselves very much. We have stayed at many five star resorts and while the resort is not new it has a certain charm that we found appealing... We booked the al la carte restaurants at the guest service desk when we arrived and we were able to get reservations for all of the nights... The resort is about a seven minute walk to the beach however there was constant trolleys going back and forth and we did not have any trouble getting one at the times it was needed... If you want a good chair for the pool or the beach, you have to put your towels on them early in the morning... We bought clips from the dollar store to hold the towels onto them...

...It was anybody’s guess if someone would refill your coffee cup when politely asked in Spanish or English...

...The hotel is beautiful with gorgeous gardens, fantastic pool and beach area... The al a cartes were much better especially M.E.A.T and garden grill... The beach is lovely but guests from the other resorts take up many loungers & this is not monitored by beach patrol guys, there is a sign that says for aquamarine/Ambar guests only but no body asks them to leave, we could have saved hundreds of pounds and booked into Bahia Punta cana and used aquamarine facilities & beach!... I have based this review on the difference between the RIU group and Bahia group, the RIU hotels have fantastic customer service skills and 100% better food quality and variety... The rooms are big and good bathrooms, we had a pool view room in block 82 which was lovely... Bar service was good with the pop up bar serving best drinks...

...There are shows every night and entertainment almost all day by the pool... People of all ages (no kids ) Alcohol flows freely if your into that, not top brands Wine could be better... We found the Rose the best out of all choices The Buffets were very good...

...Got to the room and the tub was dirty and there was hair in the shower from the previous guest... On top of that the “Garden View” being a view of the staff’s industrial entrance, I proceeded to ask for a different room of maybe one with a pool view... Which was still missing towels and had to wait another 45 minutes for those to be delivered so we could shower and go to sleep...

...I would like to think I am not one of those picky travelers that expect the red carpet because I paid to be in an all inclusive resort, but this place could not even get the basics right. Beach: Really nice beach (Seaweed is present, but they clean it up enough where it is not an issue) Service at the beach is nonexistent, but the bar is close enough where it is not an issue Pool: We are not really pool people, but where there when they tried to give out BBQ and they couldn't even get enough plates out to prevent super long lines from forming... Once they actually changed the sheets the room was fine...

...I have to say that everything was great with regards to the activities, the food, and the service... We ended up bring wine from our rooms that we had bought at the duty free on our way there and buying wine at the restaurants when we ran out of our supply...

...Everything is within a 10 min walk... If you download the Bahia app you can book your meals 5 days before check in, depending on how many nights you have you may want to book portifinos and limbo a couple of times... The sports bar is also good for food, however if you’re English, the sports bar doesn’t open til 6pm and due to the time difference you would miss any English sports...

We really enjoyed this resort and had a very relaxing vacation... The food was excellent and the grounds and beach were gorgeous... At the pool however it was hard finding a lounger due to people placing towels on chairs early in the morning to reserve them for the day and the hotel did not enforce their posted policy of no reserving chairs... The room was very clean and the staff very friendly...

...And trust me, you will need help because the resort maps don’t have half of the a la cart restaurants on it, everything is a 20 min walk away and slightly annoying to get around...

The facility- Rooms, Restaurants, Common Areas and Beach were well maintained and clean. Water pressure in the shower could have been better... A large selection of restaurants -hotel allows advanced reservations which is strongly suggested...

...Friendly and active stuff Clean and fresh environment except for mosquitos at night Must use insect repellent and sleeping pillows in the hotel need mass replacement because old and uncomfortable...

...The bartenders treated us well and remembered us by name during our whole stay which of course isn’t necessary, but really you makes you feel comfortable during your stay. The entertainment staff were also fantastic, I’m a little shy myself but they really encouraged me to come out of my shell and enjoy the programs they have!... The concierge staff were also amazing, we locked ourselves out of our safe one night and called them and they were at our room so quick to help us and on our first night they carried both our bags up 4 flights of stairs which was amazing... This didn’t really bother us as we preferred going to the buffet anyway so we wouldn’t have to leave the pool early but if you’re into the a la cartes it’s certainly something to consider... During our stay we booked an excursion on a catamaran to Catalina Island through air canada vacations for $115 USD and it was so worth the money... The water was beautiful, we went snorkeling by the boat and then swam in the beautiful carribean sea... The room was gorgeous and so spacious, we had a pool view room and have no complaints... Every evening our room was spotless thanks to the lovely cleaning ladies... There was also a shuttle that would take us to the beach... Since our resort wasn’t on the beach this was nice on days it was super hot and we were tired... But we also walked to the beach on multiple occasions and it only took about 10 minutes... The beach was beautiful and the water was so hot!... I honestly don’t have enough words to explain how amazing this resort was...

...The plan was to be able to use all of the Bahia's other resorts but we couldn't use anything but the restaurants, not the pools or the coffee shops or the bars... It was great with really good service and the special drinks were delicious... Also, important to know is that room service is no longer included free... I have never been to an all-inclusive that did not include room service... Drinks were kinda hit or miss and pool service was the worst... On Friday, we were at the pool from9 to 3 and saw the pool waiter twice all day...

...The resort is huge but you can get around with no issues... We stayed poolside in building 80 and it was right across from the main lobby and buffet and of course the pool (which was nice and refreshing) The food was really good in the buffet and the a la cartes... You can book 7 restaurants in the main lobby when you get there... They had monitors on the left side when you walk into the lobby to book your a la cartes... I didn't have to wear long pants to the 5 a la Cartes that we went to... The sports bar had great muchie food and some pool tables... The wifi was great, had no issues even when walking to the other resorts that surrounded the Aquamarine... The drinks were awesome especially at the lobby bar... Thanks Francesco I would highly recommend this resort to anyone...

...The room was much bigger than the first room. We enjoyed the buffet breakfasts and found there was plenty of choice... The buffet at the aquamarine was fantastic with plenty of choice... We made the most of the a la cart meals and really enjoyed Thali, Limbo, Garden Grill, Portofino and Meat... The evening entertainment in the main square was good... There was always a choice of evening entertainment in various locations... We found the pools to be clean and well maintained... There were plenty of sunbeds both at the pools and on the beach... It was quite expensive but a full day out with food and drink included... Highly recommend this hotel and hope to return next year...

Lets start with I decided on the hotel for my birthday trip... This was very disappointing to be celebrating something monumental and the hotel not accommodating or finding a way to book the restaurant... The amenities, the service, and the overall experience falls severely short of a 5 star resort...