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Bahia Principe Fantasia Punta Cana

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Arena Gorda _ Macao, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
17 people are viewing this hotel
BahiaPrincipe
$174
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Free cancellation until 10/29/21
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Traveler (3741)
360
Panoramas (17)
Pool & Beach (708)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bahia Principe Fantasia Punta Cana
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 160 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice

See why so many travelers make Fantasia Bahia Principe Punta Cana their all-inclusive resort of choice when visiting Punta Cana. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you.

Rooms at Fantasia Bahia Principe Punta Cana provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free wifi.

In addition, while staying at Fantasia Bahia Principe Punta Cana guests have access to room service and a concierge. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Fantasia Bahia Principe Punta Cana.

While visiting Punta Cana, you may want to try some lobster at one of the nearby restaurants, such as Passion By Martin Berasategui at Paradisus Punta Cana, Kukua Beach Club, or Gabi Beach.

We’re sure you’ll enjoy your stay at Fantasia Bahia Principe Punta Cana as you experience all of the things Punta Cana has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Mini golf
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
French, Spanish
2102Reviews1319Q+A100Room tips
Traveler rating
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Popular mentions
ajhg247 wrote a review Jul 5
2 contributions1 helpful vote
We went there for a whole week. lots of great memories of a very professional services from the drivers Juan in the afternoon and Manuel one of the overnight drivers who gave us a lil tour on very late time. From the best mamajuanas shots in the lobby bar thanks to Dolores and Sonia to keep them coming and take care really good of us a big group. And big shout outs for Pablo on Il Paradise restaurante and his crew who arrange the best dinner ever for a bday celebration and if you celebrating by the way ask for the best bday song singer Ruben. Excellent attention and very details delivery from the Chefs Leo and Leonardo on every request we had on meals and last but not least if you need a vip service ask for Juveidy. Thanks again and God Bless you all. We will see you soon
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Response from Online Reputation Coordinator Bav, Otro at Bahia Principe Fantasia Punta Cana
Responded 3 weeks ago
Dear Guest, We would like to thank you for bringing to our attention the comments about your stay in our Bahia Principe Fantasia Punta Cana, and for mentioning our extremely professional service, super friendly staff, and surprisingly delicious food. Your gratifications will be transmitted to Manuel,juan,Dolores, Sonia and all personal, who handled all of your concerns efficiently and quickly and always went the extra mile for you and your family. Looking forward to seeing you soon! Warm greetings, Yubi Sandoval Online Reputation Bahia Principe Fantasia Punta Cana
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Ann wrote a review Jul 5
1 contribution
I was looking for a place that would both entertain both my 16 yr old son as well as myself so I decided to research different resorts. I have never been to Punta Cana and that was always on my bucket list so i decided to go there, I booked the riu palace but still didn't feel that the amenities it had would have been sufficient to keep my son entertained as well as myself especially knowing that my son gets bored very easily so I kept looking and I came across the bahia fantasia. I was very excited when I saw the pictures and read all the amenities it had to offer and was quite content especially after I spoke to one of their staff members and expressing my reasons for choosing that resort and he assured me that we we made a great choice and we would no doubt enjoyed our stay. When I got there I was fascinated by the beauty of the property and thought my stay was going to be awesome, but nothing of the sort. While checking in I was given a waiver to sign that I would not be playing any personal speakers or doing hooka on the premises, the hookah thing didn't bother me because I have never done hooka but was curious about the speaker part. After getting to my room and getting ready for the supposed entertainment I realized that the place was super quiet, I then started walking around and there was nothing, I inquired about the disco/ karaoke, casino, night club that they had on the site and was told all entertainment was closed down because of corona, so I atleast expected some music...omg..calling the 800 and listening to the song they play is more entertainment than was provided at the resort, at this point my son started to say he wanted to go home, I went to the front desk and asked if I would have received a refund if I checked out early and eventhough I booked directly with bahia I was told they had to call the corporate office which they kindly did for me.. after speaking to the rep I was still left in limbo as she told me she wouldn't be able to give me an answer she had to speak to her boss and he wasn't coming in until the Monday. So I didn't know what to do at this Pont because I didn't want to loose my money plus we couldn't just leave as we had to find a reasonable flight out of there and the flights were super expensive plus we had to do the corona test so because of circumstances we were forced to stay there longer than we wanted to but we left early and I emailed them a copy of my early checkout receipt as advised along with the teen loft still packed up in plastic and received no response so I called and was told that by the end of the day I would have received a response but never did so I called back yesterday and the rep claim he didn't see my email but it is saying sent in my outbox, I verified the email address with him and he said its the correct email but claim I won't receive a refund but a credit instead after they verify my early check out.it is so unreasonable that I spent over $2700 for a misleading trip because the company failed to atleast update their website informing persons of the unavailable amenities so they don't waste their time and money going on a vacation that you can only lounge at the pool or sleep. I am sooooo disappointed in my trip.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Online Reputation Coordinator Bav, Otro at Bahia Principe Fantasia Punta Cana
Responded 3 weeks ago
Dear Guest, We would like to offer our sincerest apologies by the delay in the answer. On the other hand, could you be so kind and send us an email to onlinereputationcoordinatorcompbav@bahia-principe.com Explaining what has happened, please add your information (name, last name and booking number). Thank you for contacting us. Yubi Sandoval Bahia Principe Bavaro Resort
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Danays wrote a review Jun 2021
6 contributions1 helpful vote
The first time we stayed at the Bahia Principe Fantasia hotel in Punta Cana, my family and I fell in love with it. So we decided to return not only to enjoy the hotel and the good service but to celebrate our wedding there. With great excitement I arranged everything and we took 29 guests with us. Each one of us had the worst of experiences. The only thing beautiful and smooth was our wedding day. Thanks to our wedding planner Estefania, who was attentive to every detail so that we had a perfect wedding. In the hotel the experience was terrible, bad service, an extreme delay in the a la carte restaurants, problems in the rooms with the air conditioning, room service never answered. EXPERTS IN SAYING NO TO ALL THE CONCERNS WE HAD. THEY LOST 29 CLIENTS AND ALL THE PEOPLE THAT EACH ONE OF THEM COULD RECOMMEND THIS HOTEL BECAUSE OF THE BAD EXPERIENCE THEY HAD.
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Date of stay: June 2021Trip type: Traveled with family
1 Helpful vote
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Response from Online Reputation Coordinator Bav, Otro at Bahia Principe Fantasia Punta Cana
Responded Jun 24, 2021
Dear Guest, We cannot tell you how sorry we are for any inconvenience you may have experienced during your recent stay with us. Please rest assured that your observations have been taken in the highest consideration and shared with the General Management of our Resort in order to analyze the points you mentioned. It is our sincere hope to have the opportunity to welcome you again in the near future in any of our Bahia Principe Hotels & Resorts, and demonstrate that our commitment is towards our beloved guests as our main goal is to achieve their complete satisfaction. Looking forward to hearing from you before your next visit so that we can take care of all the details prior your arrival… Kindest Regards, Yubi Sandoval Online Reputation Bahia Principe Fantasia Punta Cana
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Footprints323570 wrote a review Jun 2021
Las Vegas, Nevada25 contributions1 helpful vote
+1
We had the best vacation ever at Fantasía. This property is incredible specially for families with children. The staff is very careful to keep everything cleaned and sanitized. The water parks for the kids is a plus. Their excellent customer service make this hotel a place to come back. Everyone from the front desk to the maintenance personnel tries their best to make your time there memorable. We loved the food. The food at the buffet is very good but at the restaurants is really amazing. We enjoyed all their restaurants but IL Capricio was our favorite. Delicious gourmet food and outstanding customer service. Aneudy, the manager, at this restaurant is constantly on top of the customer’s needs. The Spa is another place where the workers shine, I had a great massage by Naomi. Judelka, braided my hair and I was so surprised that it never hurts. I tried to have my hair braided in the past and couldn’t stand it. This time she was so careful, that even when I am back home I am keeping my braids! Love them! Bahia Principe is a place to remember and come back!
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Date of stay: June 2021Trip type: Traveled with family
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Response from Online Reputation Coordinator Bav, Otro at Bahia Principe Fantasia Punta Cana
Responded Jun 18, 2021
Dear Guest, We do not know how to thank you for this kind of comments. It is a pleasure for all of us to hear that we were able to fulfill your expectations in your visit in our Resort. We would like to cater to you once again in any of our Bahia Principe Hotels & Resorts in Dominican Republic, Mexico, Jamaica or Spain, and continue demonstrating you our commitment to excellence. Regards from Punta Cana! Yubi Sandoval Online Reputation Bahia Principe Fantasia Punta Cana
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yukiv68 wrote a review Jun 2021
Westtown, New York8 contributions1 helpful vote
We had a wonderful time at Fantasia Bahia Principe. We love the room, the swimming pool, the food, my granddaughter had a blast. We traveled as a family and had fantastic time! We highly recommend it.
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Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: All rooms are great, we had a total of 5 rooms, we didn't have bad views and we were on 3...
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Response from Online Reputation Coordinator Bav, Otro at Bahia Principe Fantasia Punta Cana
Responded Jun 15, 2021
Dear Guest, We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to show you our commitment to excellence. Regards from Dominican Republic, Yubi Sandoval Online Reputation Bahia Principe Fantasia Punta Cana
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PRICE RANGE
$128 - $685 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Luxury Bahia Principe Fantasia
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
512
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Frequently Asked Questions about Bahia Principe Fantasia Punta Cana
Which popular attractions are close to Bahia Principe Fantasia Punta Cana?
Nearby attractions include Bavaro Beach (2.4 miles), Escapology (4.8 miles), and Vivaldi Cigars (4.8 miles).
What are some of the property amenities at Bahia Principe Fantasia Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Bahia Principe Fantasia Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Fantasia Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Bahia Principe Fantasia Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Fantasia Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Bahia Principe Fantasia Punta Cana?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Bahia Principe Fantasia Punta Cana have an airport shuttle?
Yes, Bahia Principe Fantasia Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Fantasia Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Bahia Principe Fantasia Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Bahia Principe Fantasia Punta Cana?
The staff speaks multiple languages, including Spanish and French.