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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,354 Reviews from our TripAdvisor Community

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Showing 3,799: English reviews
Winnipeg, Canada
Reviewed March 22, 2016

Arrived Wed Feb 3 and were brought to a private check in at the Castle. Castle was quite an amazing site. We had a swimout on the first floor (Room 1046) and very few people seemed to be using the private pool which was also very nice. Rooms are large with huge bathrooms. There is no buffet for supper so...

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3Thank Jim P
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jim P, Thank you for having trusted your holidays in our hands at Sanctuary Cap Cana by Alsol and for sharing your experience on TripAdvisor. I am very pleased to read that our beautiful grounds especially at the Castle section, the excellent service provided by our friendly staff and our varied gastronomy made your holidays unforgettable. I will certainly...

Dallas, Texas
Reviewed March 22, 2016

This was the abosolute best resort we have ever stayed at. The staff was excellent, as was the food and room. From the moment we arrived we were treated like royalty! Every meal we had was fantastic and I highly recommend having a romantic dinner on the beach. Would recommend this resort to anyone!

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1Thank Schahob S
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear SchahobS, First at all, thank you for your publication on TripAdvisor and for having chosen Sanctuary Cap Cana by Alsol for your holidays. I would like to express you the happiness of my team when we read your motivating lines referring their excellent service, our beautiful and well kept grounds, and our international cuisine that made you feel at...

Harrison, New York
Reviewed March 22, 2016

Great all inclusive resort. If you don't want children, this is the place to be. All the staff was extremely friendly and helpful. The chef at the pool grill, Stalyn Rodriguez, was great. The food at all the restaurants was wonderful (a great variety, very flavorful and well spiced). Juan, the bartender, Micaela and Julia at the Love Bar were...

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Thank Titinydia
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Titinydia, Thank you for posting a review about your experience among us and for having chosen Sanctuary Cap Cana by Alsol as your holiday’s destination. I am thrilled to acknowledge your motivating lines referring the excellent service and friendliness of our staff that rapidly learn the preferences of our valuable customers and anticipate their need. I will congratulate Stalyn,...

Oak Park, Michigan
Reviewed March 21, 2016

We stayed in a mini suite at the Sanctuary the week of March 13th. To say that we would go back to Punta Cana in a heart beat is an understatement. The room was fabulous, we were greeted with chocolate covered strawberries and champagne, a very nice touch. And we had good service from our maid Meralis Potanco, she always...

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3Thank Marie W
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Marie W, Thank you for sharing your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I feel very proud of the entire team when I read that their friendliness and excellent service along with the beauty and calm of our grounds and our varied gastronomy options made you feel at home as the...

Annapolis, Maryland
Reviewed March 21, 2016 via mobile

Great Spanish lesson from Martin Lawerence. I love that he keeps stopping by and quizzing us. This hotel is nice, the pool is great, the weather is amazing. Everyone here is nice and accommodating.The different food selection is great and so much to pick from.

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Thank Lynn P
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear LynnP, Thank you for choosing Sanctuary Cap Cana by Alsol for your vacation and for taking time to write a review on TripAdvisor. I am very delighted to read that our friendly staff (among them Martin Lawrence from our entertainment team) made you and your friends feel at home from the first minute you arrived to our grounds. That...

Chicago, Illinois
Reviewed March 20, 2016

My wife and I went for our honeymoon and had an amazing time. First off, the staff here are awesome. They went above and beyond in every way possible. We had lots of favorites, but Conan and Ramon felt like family after being there for only 10 days, and we even hugged them goodbye. Next, they have Great food. This...

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7Thank Pfetz2
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Pfetz2, Thank you for having chosen Sanctuary Cap Cana by Alsol for your honeymoon on June 2015 and for your publication on TripAdvisor. I am very glad to read that the beauty and calm of our premises, our exquisite gastronomy and the friendliness of our staff made your honeymoon unforgettable and I will congratulate Conan and Ramon who contributed...

Montreal, Canada
Reviewed March 19, 2016

This was our first time in the Dominican Republic. Given our limited experience, we found it to be a beautiful and friendly vacation destination.The Sanctuary Cap Cana is a great resort for couples, although it may be a little quiet for anyone looking to party all night. The location, on the ocean front, made for breathtaking views, and the grounds...

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11Thank STEPHEN D
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear StephenD, Thank you for choosing Sanctuary Cap Cana by Alsol for your first holidays in Dominican Republic and for taking time to post a review about your experience. I am very glad to acknowledge from this way your positive valuation about our gastronomy, our beautiful grounds, and the friendliness of our staff members that made you feel at home...

London
Reviewed March 18, 2016 via mobile

Can't fault this hotel at all absolutely stunning! The grounds are stunning rooms are beautiful. Very spacious and great views from the balcony. Great facilities. The pools are beautiful as is the beach. Great selection of food from the restaurants, I would highly recommend the grill place great food. The buffet was also good with a wide selection. Unlike other...

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4Thank member078
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear member078, Thank you for your publication on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel for your holidays. I am very glad to read that our beautiful grounds, our international cuisine and the excellent service provided by our friendly staff made your holidays unforgettable as it is our goal at Sanctuary Cap...

Santo Domingo, Dominican Republic
Reviewed March 18, 2016

The food was great. But i had 1 problem my rooms balcony door wouldn't close tight and got some noise from the night party. Something that did bother me was that the staff was constantly arguing among them, and also for a hotel at this price point they should take better care of the pool there were greem mildew spots...

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4Thank Esteban P
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear EstebanP, Thank you for having chosen Sanctuary Cap Cana by Alsol as your holiday destination and for taking time to write some comments about your stay among us. I am glad to know your positive valuation of our beautiful grounds, and our international cuisine. Likewise, we welcome your suggestions referring our staff, and the cleanness of the Jacuzzi; we...

Memphis, Tennessee
Reviewed March 17, 2016

My wife and I enjoyed a great vacation for 5 nights at Sanctuary. The staff was especially memorable. Their hard work and attention to detail while creating a pleasant and fun atmosphere for their guests was simply the best I've seen at such an establishment. Martin Lawrence and Conan were especially helpful to us with things like ping pong tournaments...

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3Thank Jordan W
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jordan W, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for posting a review about your stay among us on TripAdvisor. I would like to express you our happiness to acknowledge your motivating lines referring the excellent service provided by our friendly staff among them Conan and Martin Lawrence who will be congratulated for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $403 - $664 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#10 Spa Hotel in Punta Cana
#11 On the Beach Hotel in Punta Cana
#12 Luxury Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We upgraded our room after our first week. Our first room was a junior ocean front suite which was very nice. Our second week we had a villa that was right on the beach and it was wonderful, a bit bigger, glad we did it!”
 of 5 bubbles annelashier, 2 days ago | Read review
“Castle rooms are not centrally located compared to the beach walkout rooms and villas”
 of 5 bubbles travelerK7674XM, 1 week ago | Read review
“make sure you have an ocean view room, The junior suites seem to be the best, great space, and literally in the middle of everything.”
 of 5 bubbles segreen2016, 1 week ago | Read review
“Castle Honeymoon rooms are very Private and perfect to relax at.”
 of 5 bubbles pingpongladyont, 1 week ago | Read review
“Check out the villas”
 of 5 bubbles billcG9701NK, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question