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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,203 Reviews from our TripAdvisor Community

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Showing 3,694: English reviews
Minnesota
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Sitting on the beach with the helpful and funny staff!! Onardo and Mr blue are the guys to see! So much fun and even helped reserve us a bed for the day! Onardo hands out the towels, got us more drinks, and is willing to sit back and shoot the breeze!

Helpful?
Thank Kate8976
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

i took Water aeróbic with me new York crear Word out was so fun he was so funny the service was good friendly staff .dominican are ver y happy stanly Antonia Reyna Kelvin Bernardo yohana were ver y friendly and hard workers i will hightly recomended .cheveron os ver y good entertaiment leader

Helpful?
Thank Carmen V
Parker, Colorado, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Mr. New York did a great water aerobics class, a good workout and great entertainment!!! Miguel was a fantastic butler who went above and beyond to make sure our trip was perfect. Make sure to see Santo at the steakhouse, he was wonderful!! We had an amazing stay at the Sanctuary!!

Helpful?
Thank HeatherPS
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Water aerobics with Mr. New York was entertaining. He does daily yoga as well. Miguel is a great butler and goes out of his way. Gilbert, Nury, Antonio, Stanley, Joanna, Calvin and Rayna does a great job at the swim up bar. The food is very good. Overall a big thumbs up for this all-inclusive resort.

Helpful?
Thank Justin V
PARKER
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Water aerobics was awesome fun with Mr. New York. We had a great time. Great service. Lots of fun cocktails and drinks. Yoga with Mr New York , don't miss it. Food above average. Highly recommend would go again. Miguel butler was awesome service nickname el tigre.

Helpful?
Thank SARBAUGH
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Mr New York water aerobic teacher and Antonia beach waitress!! Great instructor, had a great workout with Mr New York. I highly recommend talking his aerobics class. He was very motivational and enthusiastic. If you ever come to the Sanctuary CAP Cana look for his class and prepare yourself for a energetic and great workout. Don't miss out!!! Workout will... More 

Helpful?
Thank Alberto G
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Alberto G, Thank you for sharing your experience with the TripAdvisor community and for having chosen Sanctuary Cap Cana by Alsol for your holidays. I am very happy to acknowledge that our entertainment team through their excellent service and entertainment program made your holidays memorable. I will congratulate New York for making you feel at home. At Sanctuary Cap... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Mr New York water aerobics teacher was a blast! Made our day at the pool even more fun than it already was! We love this resort. It's beautiful, close to the airport, and has outstanding service and workers! Can't wait to come back!!! Sh Francisco put some good music at the pub club nury and starling Rodrigues gave us good... More 

Helpful?
Thank Heather K
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Heather K, Thank you for choosing Sanctuary Cap Cana by Alsol to celebrate your anniversary and for posting a review about your stay on TripAdvisor. I would like to express you our happiness to acknowledge your motivating lines referring the excellent service provided by our staff (among them New York, Nury, Francisco and Stalyn) whose friendliness made you feel... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

When we showed up we were greated with champaign and a smile from Franciesca. Our Villa was amazing clean and so much more then what i had pictured. We had dinner at the steak house where Aenolky helped my boyfriend set up to propose. A complimentary bottle of Champaign was sent to our room. We spent a lot of time... More 

Helpful?
Thank Kate C
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Ricardo C, Thank you for choosing Sanctuary Cap Cana by Alsol as your holiday’s destination and for sharing your experience on TripAdvisor I feel very proud of my team when I acknowledge that their friendliness and excellent service along with our international cuisine and beautiful premises not only made your birthday celebration unforgettable but also the proposal of your... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great and helpful employees (Mr. New York)! Personable and talkative. Very private and beautiful beaches. We went to another beach, and the one at Sanctuary was way better. Good breakfast food- mashed plantains and coffee are great! We loved the restaurant Cappricio- especially the tiramisu.

Helpful?
Thank Sarah B
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Sarah B, Thank you for sharing your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your honeymoon. Congratulations, we wish you well! I am very satisfied to read that your appraisal on the excellent service and friendliness of our staff (especially from New York) who along with our secluded hotel grounds and our international cuisine... More 

guelph
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from Sanctuary. We were celebrating our 20th anniverrsary. We had an amazing trip! Rooms - we stayed in the basic Ocean View Jr. Suite and were very happy with room style, space and cleanliness. Food - excellent! Tons of variety, very delicious flavours, nice choice of restaurants. Loved the miriachi band that sang each... More 

Helpful?
1 Thank questionGuelph
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear question Guelph, Thank you for sharing your experience with the TripAdvisor travelers and for choosing Sanctuary Cap Cana by Alsol to celebrate your 20th anniversary! Congratulations once again! I am very glad to read that the friendliness of our staff along with our international cuisine and our beautiful premises left you such as nice impressions during your anniversary celebration... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $273 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#5 Luxury Hotel in Punta Cana
#5 On the Beach Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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