Dreams Onyx Resort & Spa

Playa Uvero Alto, Punta Cana 23000 Dominican Republic
Traveler (14850)
360
Panoramas (48)
Pool & Beach (2823)
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About

#17 of 204 hotels in Punta Cana
Location
4.6
Cleanliness
4.6
Service
4.6
Value
4.5
2023 Travelers' Choice Best of the Best
Located in Uvero Alto, Dreams Onyx Resort & Spa is set in the northern part of Punta Cana on a remote, palm-studded beach. The luxurious suites at Dreams Onyx offer pure pampering with 24-hour room service and a private terrace or balcony with a whirlpool. With limitless gourmet à la carte dining and unlimited top-shelf beverages at eleven restaurants and ten bars, plus 18 additional options at Breathless Punta Cana next door, guests will find everything they are looking for. With endless land and sea pursuits, parties and live entertainment for all ages, six swimming pools, supervised clubs for kids and teens, a casino, nightclub and world-class spa, the fun times spent at Dreams Onyx Resort & Spa will be unforgettable. Plus, our new family section includes spacious accommodations, a family fun pool with water slides and a lazy river, 3 new restaurants, a new Core Zone Teen's Club, new Explorer’s Club for kids and additional incredible amenities for the whole family!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Ocean View
Languages Spoken
Spanish
9675Reviews2268Q+A100Room tips
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Amanda M wrote a review Yesterday
1 contribution
Amazing Vacation! Best bang for your buck is upgrading to the Preferred Club. Making dinner reservations for every night for you, at your call service, amazing pools and priority. Access to different bars and lunch and breakfast restaurants and menus. Luís Hernández was our butler and he was SO amazing! And helpful! And he truly made our stay everything and lord!
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shelley C wrote a review Yesterday
1 contribution
Nelson was the best butler we ever had. We went with a large group that included two small children, Nelson made sure all our needs were attended to and helped to make our vacation special. Edwin at the cabana was also a family favorite, he was very attentive and helpful.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from E-concierge Manager, Promocionar at Dreams Onyx Resort & Spa
Responded yesterday
Dear Guest, Thank you for taking the time to share about your recent experience and recognize our Team. We are glad to read that you have received exceptional service from Nelson and Edwin and that they have provided you with a truly wonderful and memorable experience, and we will certainly recognize them on your behalf. We look forward to having the pleasure of hosting you back in the near future. Greetings, Omar Saavedra General Manager Dreams Onyx Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenifer Stilgenbauer wrote a review Yesterday
1 contribution
+1
Our first trip to Punta Cana, but most definitely not our last. The green is greener, the blues are bluer and Dreams Onyx staff go above and beyond for your comfort. Our butler, Ely Jesus, made dinner suggestions every night for our group of 14. We never had a wait. He assured that every dinner was special and that every dinner had a group photo to remember. We also loved Weston and Eliphent who were always around our swim up pool outside our room to assure we had a cold beverage in hand. Already looking forward to our next trip!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Do not overpack! I took my computer and never even took it out of the bag. We did use our damprid...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dolores3 wrote a review Yesterday
Las Vegas, Nevada42 contributions7 helpful votes
+1
Had stayed there about 4 years ago at a different Dreams resort that has since closed. At that time the food was good, service was good so decided to go back! This time stayed at Onyx, which didn’t live up to expectations from last time! Ely Jesus our Butler was wonderful, he sent agendas daily and was there to help us make it into the various dinner situations which were hard to get and the staff overall was polite and courteous! The food was so over cooked and lacking in taste and quality I’m glad we were only there 4 days! It’s pretty bad when u can’t take advantage of the all inclusive because it sucks! Also be warned about the gimmick at the beginning don’t fall for the time share talk. They said it takes 90 minutes it took up our whole morning . Then it gives u $200 “spa” credit! It’s not spa credit it can only be used towards massages so if u want a anything different from that then it won’t be applicable! A number of things like that made it an irritating stay like they give you $40 of drink coupons I was on my last night so ordered a bottle that was $30 more than I would have wanted to pay and only the. To find out I can only use 1 ten dollar coupon per bottle 😒.. they have implemented so many different things to find ways to nickel and dime you which is why I think I just wouldn’t do all inclusive again over there in Dominican… you get all the disadvantages such as warehouse food without any advantages. I did the preferred club but probably wouldn’t do that again their top shelf was not top shelf. The spa was very good and the treatments were very good. The jacuzzis in the pools are not heated which is ok during summer but not optimal any other time. Facilities as far as room, pool were nice, the water park was great. Im not the type to complain but my kids and I both agreed our stay there is not one for the books … probably won’t be staying at another Dreams associated property in the future because of how their business is structured which is something that their administration should really look at is making an extra dime off people worth losing their desire to revisit! Probably not long term but maybe they get so many new suckers in that they don’t care to change or realize it’s a problem! I had a great stay in Cabo at Gran Velas and that was all inclusive done correctly! It wasn’t a cattle call for dinner, reservations were made and you didn’t have to wait hours to be seated, the top shelf alcohol was truly top shelf brands not basic brands that are one step removed from the generic ones and they didn’t do any gimmicks or anything to distract from your vacation! So I know it can be done correctly! Hopefully this helps someone trying to decide where to stay!
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Go to dinner early like 6 or else you will be eating at 9 pm
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from E-concierge Manager, Promocionar at Dreams Onyx Resort & Spa
Responded yesterday
Dear Guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests. With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service. Regards, Omar Saavedra General Manager Dreams Onyx Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LaTanya W wrote a review Aug 6
2 contributions1 helpful vote
+1
The hospitality and professionalism of the entire staff was absolutely incredible! Clean resort but the food could have been better. A huge thank you to Hector, the best concierge! Highly recommended!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: You will also have access to the Breathless Resort which is an adult only and high energy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from E-concierge Manager, Promocionar at Dreams Onyx Resort & Spa
Responded yesterday
Dear Guest, We appreciate the time that you have invested in writing an overview of your stay with us. It is amazing to read that we could exceed your expectations with our facilities and amenities and to know that Nelson made such a positive impact on your stay. This is the kind of experience we strive to deliver to all of our guests. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings, Omar Saavedra General Manager Dreams Onyx Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grace R wrote a review Aug 6
1 contribution
My family’s recent stay at Dreams Onyx was nothing short of extraordinary. The rooms were clean and spacious with awesome views, housekeeping was wonderful, food was great, resort was beautiful, and so on. What made my experience one that I will never forget is THE STAFF. Juanito (“butler”) is one of the kindest people and checked on our family multiple times a day through text and seeking us out on the resort. He helped us make reservations, sent us recommendations/activities daily, and worked so hard to ensure we had the best experience. Nelis, Henry, Alejandro, Javier, Carlos, Ishmael, and ALL of the staff at the preferred pool are amazing!! They are so accommodating, genuine, kind, hard-working, and fun! We had an amazing trip thanks to all those mentioned and all other staff working in various areas on the resort. I highly recommend the preferred club which allows access to the adults only preferred pool, butler service, upgraded alcohol, wider selection of food options, and much more. We had the best family vacation and will most definitely be back!!
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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S L wrote a review Aug 6
Baltimore, Maryland51 contributions12 helpful votes
+1
There were a few things we really loved about this resort and also some things we did not. This was a family trip with our 8 and 5 year old, as well as 3 other families from our neighborhood. A total of 8 adults and 6 children. Check-in was seamless, however after receiving our room keys we were immediately approached by a woman trying to get us to sit and discuss meeting up during breakfast to discuss a “timeshare”. At that point we had been traveling since 3:30 am and were tired hungry and our little one was becoming very grouchy. It would have been much better to catch us for the sit down at another time. The grounds were always immaculately kept and attended to. The walkways were clean and areas surrounding the pools were tidy. There were a variety of pools which play to every swim level, however make sure to bring a life jacket or floats for the littles. The beach was full of seaweed, it would have been very difficult to swim if got in any further than our knees. It was cleared from the beach as often as possible but still made the pool a better decision for our group. Getting towels were a little difficult, one station at the main pool and one at the entry to the beach in front of the salt water pool. Be sure to check the activity list by the buffet or on your television, those were the only two places we knew to look for hotel activities. The food was as expected for an all-inclusive, lots of variety, and lots of healthy choices. The hibachi chefs were hilarious and put on quite a show! There is a 6:00 rush every day and sometimes hard to seat all 14 of us, but we were able to get into 4 restaurants and they were all delicious. We did wish there were a little more options for air conditioned breakfast or lunch, some days were so hot and a cool air conditioned spot would have been the hour of respite we needed! We took an excursion to Saona Island, which finally gave us a taste of what the beautiful Caribbean Sea offered. The man who booked our trip did not mention we needed a towel, so make sure you pack one! Our tour guide was great, The boat ride there was wonderful on Capitan Gringo, the snacks provided before we got to the island was great too. The island was beautiful, beach was clean but the ride back was on a different boat, and left a lot to be desired. We rode back in a smaller boat and dropped off at a beach with lots of people. It was a bit overwhelming with children. It was a long day, if traveling with children bring snacks! Overall our group had a great time.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from E-concierge Manager, Promocionar at Dreams Onyx Resort & Spa
Responded yesterday
Dear Guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future. Greetings, Omar Saavedra General Manager Dreams Onyx Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juan F wrote a review Aug 6
1 contribution
Stayed at this resort from July 28 - Aug 1. Had a great time. Service was great especially the server Nelis. She was very attentive and cheerful. I also enjoyed Mercure which is a French restaurant and Capers which is an Italian restaurant.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Delfonda C wrote a review Aug 6
1 contribution
All the staff were great everyone was very friendly, and helpful. Ely Jesus was awesome in assisting us throughout our stay, recommend getting him if you can. Hotel beautiful and clean. I only wish there were more breakfast options. I only saw buffet, which definitely had plenty to choose from, I'm just not a big buffet fan.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from E-concierge Manager, Promocionar at Dreams Onyx Resort & Spa
Responded yesterday
Dear guest, We owe you our gratitude for making Dreams Onyx Punta Cana the destination of your trip. We’re thrilled to know that you had a wonderful stay with us have enjoyed our facilities and that Ely Jesus has provided you with a memorable experience. We strive to provide excellent service to our guests, we will certainly share your kind comments with our colleagues. Best regards, Omar Saavedra General Manager Dreams Onyx Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claire S wrote a review Aug 6
1 contribution
+1
We had the BEST family trip to Dreams Onyx in Punta Cana! The resort was beautiful, clean, and filled with fun things to do. Most importantly, the staff was amazing! Shoutout to our incredible butler, Juanito, who so graciously checked in with us everyday, handled our reservations, and made sure our stay was nothing less than perfect. We also are so grateful for Nelis, Henry, Alejandro, Carlos, Javier, and Ishmal at the preferred pool; not only did they make and serve amazing drinks, but they were so personable, kind, and fun! Couldn’t recommend this resort enough 🤩
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€278 - €428 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Now Onyx Punta Cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
822
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DREAMS ONYX RESORT & SPA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Punta Cana, Dominican Republic)

Frequently Asked Questions about Dreams Onyx Resort & Spa
Which popular attractions are close to Dreams Onyx Resort & Spa?
Nearby attractions include Tropical Treasure (0.6 miles), Nancy Gift and Cigars Shop (0.3 miles), and Plaza Caribeña & Massages Spa (0.6 miles).
What are some of the property amenities at Dreams Onyx Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Onyx Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Onyx Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Onyx Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Onyx Resort & Spa?
Conveniently located restaurants include Vespa, Indigo, and Kitchen 23 - Cuisine D’Auteur.
Are there opportunities to exercise at Dreams Onyx Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dreams Onyx Resort & Spa have an airport shuttle?
Yes, Dreams Onyx Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Dreams Onyx Resort & Spa have airport transportation?
Yes, Dreams Onyx Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Onyx Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Onyx Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.