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The Royal Suites Turquesa by Palladium

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The Royal Suites Turquesa by Palladium
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6,004 Reviews from our TripAdvisor Community

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Showing 3,021: English reviews
Bristol, United Kingdom
Reviewed February 8, 2015

We just got back from a 2 week holiday at the resort... I am always honest in my reviews so I will do my best to give all the info on this one; I also do not "Sweat the Small Stuff" and take everything in my stride..!! We rocked up to the Check In Desk and were immediately handed a...

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20Thank Kglen
Philadelphia, Pennsylvania
Reviewed February 7, 2015

Great Resort!!! Able to relax, biggest decision was the quiet pool or the beach= touch choice. Amazing service all around= would absolutely recommend :) Personal Service all around. Beach was amazing, room was big and clean= lots of privacy

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1Thank Meghan K
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for being part of our family. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We hope to have you back for many...

Geneva, Switzerland
Reviewed February 7, 2015

Everything was excellent, as much as the staff, as the food, the beach, the pool, the activities... We had a double room with my fiancee and enjoyed our stay a lot. Every day there was something different to see and to do, we felt like special guests whatever we did and wherever we went. This is how a hotel should...

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3Thank Darya G
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We are very thankful for your kindness in dedicating your valuable time to comment your experience with us. At The Royal Suites Turquesa by Palladium we strive with devotion to offer our guests delightful memories back home. Please feel free to contact us for any assistance prior to your next visit. With best regards, L. Tajes Resident Manager

Reviewed February 5, 2015 via mobile

We have been to this resort 11 times and it gets harder to leave each time. Hope to return soon. Our butler Juana was excellent. We saw her frequently during our stay and she made sure we were happy. The front desk staff charlyn and Nicholas are the best. We spent most of our time at the beach and swim...

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6Thank Suzi M
Rsegarra, General Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Words are missing to express our gratitude for you having chosen us as your second home in Punta Cana as well as for sharing your experience on this trip with future travelers to our destination. At The Royal Suites Turquesa by Palladium we managed to create unforgettable experiences and it is an honor to hear that once again...

Calgary, Canada
Reviewed February 4, 2015

We recently returned from 10 glorious days at the Royal Suites. From the moment we arrived, we felt like we had come home. The staff were so friendly; some even remembered us from our stay 2 years ago and warmly welcomed us back. Our butler, Karini, was fabulous! She helped us with everything we needed and always had a smile...

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8Thank Sandi F
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We are very happy to hear about the nice time you have had on this trip. Comments such as yours strengthen our philosophy to seeking the total satisfaction of our guests. Many thanks for posting your review on Tripadvisor to sharing your experience with thousands of travelers to our destination. We look forward to have the honor to...

Bowmanville, Canada
Reviewed February 3, 2015

This hotel was very beautiful and our room was amazing. Although we had basically no butler the first and second day, Carlos Diaz sure made up for that. We loved him as he was always there when we needed him and made things happen! Our experience with a private breach and bartender was amazing. Beaches were very nice and always...

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1Thank campingcoleman
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for reviewing your visit to our hotel. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We hope you'll return soon and often....

Santa Cruz, California
Reviewed February 3, 2015

My wife and I came here for a delayed honeymoon last November. After a week of traveling around the island and exploring some of the less tourist destinations, we landed at the Royal Suites Turquesa. After an extremely long day of traveling (12 hours) from Caberete by Gaus Gaus, Caribe Tours, Motococinos, and getting dropped off at the wrong hotel,...

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Thank Clint H
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Many thanks for having taken some of your precious time to share your recent experience at our The Royal Suites Turquesa by Palladium. The feedback of our customers is of the greatest assistance to us since is the best way to let future travelers know about our excellent services and facilities. We remain at your disposal and hope...

Reviewed February 3, 2015

We stayed at the Royal Suites Turquesa from Jan 27-Feb 3, 2015. Overall we had a very nice trip. The hotel rooms left a little to be desired - we hated the open concept bathroom, but the swim out feature was a definite plus! The service here is great. Everything we needed or inquired about was handled quickly and politely....

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Thank Neeniebug
Leduc
Reviewed February 2, 2015

been to this resort over 5 times..love the same staff..nayo, melky, provinchier( not sure of spelling) love the "go beyond the call of duty" to please everyone.love the food variety and the swim up rooms. because its a 5 star it could use a few upgrades such as better beds ( i always take the seats from the pool chairs...

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3Thank Caroline G
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for being part of our family as well as for having taken the time to write your comments on this trip. Our objective is not only to fulfill, but also surpass our guests’ expectations; therefore we put our greatest interest into your opinion. We understand that there is always room for improvement and our...

Charlotte, North Carolina
Reviewed January 31, 2015

Everything was excellent ,the service was amazing from the time we arrived Would highly advise people to put this resort at the top of the list for all ages . The room in which we were put in was beautiful with a private pool, although our room was on the 2nd floor , I would suggest people to choose swim...

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4Thank TAB1414
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $223 - $1,420 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#26 Casino Hotel in Punta Cana
#35 On the Beach Hotel in Punta Cana
#35 Top resorts Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#36 Luxury Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travelers.
722 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“like the masses say--swim up suites.”
uncledoey, 5 days ago | Read review
“some downstairs rooms has access to the swimming pool from the room straight away”
marcsento, 6 days ago | Read review
“Presidential Suite was great”
janelleandjamescash, 1 week ago | Read review
“Get a room close to beach if possible”
lunitz, 1 week ago | Read review
“Request a room meat the lobby”
alesiapnuttc, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question