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The Royal Suites Turquesa by Palladium

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5,610 Reviews from our TripAdvisor Community

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Showing 2,819: English reviews
Newport, New Hampshire
Reviewed yesterday NEW

Our stay was feb 16 through 19.The rooms are very spacious. The grounds are immaculate. The resort is very large, but they have shuttles to take you to were ever you want to go at the most a three minute wait. The staff is very friendly and helpful. The beach was fantastic plenty of chair on the beach with tiki...

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Helpful?
Thank lisa l
Quevedo, Ecuador
Reviewed yesterday NEW

I really have a very amazing vacation with my butler king he is really helpful and very funny we have very good food in the restaurant chanterelle and japanese. Barbecue on the beach very deliciuos recomend we also love drink in the loby bar . We hope to come back soon

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Thank gagcat2017
Reviewed yesterday NEW

Great service! All the guys were great. Charli, Americo, and our butler King Cong all gave us the best service. Food was great, loved the breakfast, lunch and dinner (including the lobster), and the beach is right next to the hotel!

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Thank Walter G
Ottawa, Canada
Reviewed 2 days ago NEWvia mobile

We checked in last night with a front desk agent who really is not prepared to be an ambassador to the hotel. No welcome but four check ins and one agent. This is the hospitality industry and really no one could be bothered. The couple ahead of us went to the bar for their own drinks. Checked into a double...

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Helpful?
2Thank Pamela L
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Pamela, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We are sorry that we have let you down on expectations; the details of your comments make us feel disheartened. We understand and respect your point of view regarding the behavior you have perceived from some...

Milwaukee, Wisconsin
Reviewed 2 days ago NEWvia mobile

First off: we would definitely come back. Far from perfect but beach is fantastic and the rest is fine. Long review, sorry. Have read many reviews so here are our observations addressing points that have been raised before. Sun and Water - We are beach people and the beach is gorgeous with incredibly soft sand and beautiful water. The Turquesa...

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4Thank Mrsbennett60
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Mrs. Bennett60, On behalf of the entire Team of The Royal Suites Turquesa by Palladium would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our...

Reviewed 2 days ago NEW

Great time, wonderful accommodations. Helpful staff. Left us wanting nothing my favorite restaurant tempayaski, rodizio very good king Kong very friendly and hepful will comeback soon loby bar drink excelent

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Helpful?
Thank Ron S
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Ron, Thank you very much by sharing a positive review regarding The Royal Suites Turquesa by Palladium, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again in the...

Reviewed 2 days ago NEWvia mobile

Our stay was amazing. Staff of royal suites were warm and welcoming. Maritza, and Santos at lasTorres treat my wife and I like queen and king. Our butler Carlos always there when needed. Leonardo also so welcoming. In a nut shell, we now have extended family in Dominican Republic.

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Helpful?
Thank Mark H
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Mark, Thank you very much by sharing a positive review regarding The Royal Suites Turquesa by Palladium, it pleased us greatly that it has been a memorable one. I am also excited that you found the staff to be accommodating and helpful and that you felt this made of your stay a really pleasant experience. I have passed your...

High Wycombe, United Kingdom
Reviewed 2 days ago NEW

We had a great holiday we were a bit worried after reading the negative comments but we were not disappointed we were in block 5332 very quiet lovely room on the top floor which we requested Carlos was very helpful booking our restaurants for us booking them at the start of holiday meant we could relax and look forward to...

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Helpful?
Thank Pat C
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Pat, Thank you very much by sharing a positive review regarding The Royal Suites Turquesa by Palladium. We truly appreciate your feedback regarding your stay since it is never our intention to have anyone leave the hotel feeling anything other than completely satisfied. Rest assured that your feedback is extremely valuable to us and has been shared with our...

Reviewed 3 days ago NEWvia mobile

What an fantastic week!! Our Butler Louner went out of his way to make make my birthday absolutely perfect. We had an amazing time! We had a romantic birthday dinner on the beach and Louner arranged for a violinist to come and play for us, then decorated our room. It will be a birthday I will never forget!

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Helpful?
Thank Kathi F
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Kathi, I am delighted to learn that your experience with us has been a “great vacation”. At The Royal Suites Turquesa by Palladium we strive to create exceptional moments so I am proud to learn that we have achieved this goal. Thank you by sharing your birthday's experience with future travelers to our destination and let them aware about...

Collingwood, Canada
Reviewed 3 days ago NEW

We had a wonderful holiday fabulous food awesome service and the hotel was definitely a 5 star We have been back two years in a row definitely a must experience you will love the The staff and everything about this amazing hotel also the Beach and the grounds are spectacular King Kong was helpful

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Thank herma2017
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Herma2017, First of all, thanks a lot by choosing The Royal Suites Turquesa by Palladium as your preferred destination, as well as, by the precious time you have taken to post your review. We are so glad that you have felt accommodated by the excellent performance done by Ynando (King Kong), one of the members from our Butlers team....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $247 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#13 Casino Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
#18 On the Beach Hotel in Punta Cana
#19 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travelers.
626 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“swim out room are not private when sitting on patio. Second and third floors are more private when sitting on the balcony.”
 of 5 bubbles 833lisal, yesterday | Read review
“Bring extra cash for tips”
 of 5 bubbles seanbK8809VZ, 4 days ago | Read review
“Swim up rooms are nice but farthest from the beach.”
 of 5 bubbles 777ALO, 6 days ago | Read review
“Swim up junior suites”
 of 5 bubbles 164anges, 1 week ago | Read review
“Our ground floor had mice so heads up”
 of 5 bubbles kathleendQ9559PZ, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question