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The Royal Suites Turquesa by Palladium

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5,207 Reviews from our TripAdvisor Community

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Showing 2,607: English reviews
Lenhartsville, Pennsylvania
Reviewed yesterday NEWvia mobile

Read through this before making your decision to go to any of the Grand Paladium resorts in Punta Cana. We are Travel Club members and have been to several of the PHG properties throughout the Caribbean . This is our 6th time here in Punta Cana. We stay at the adults-only Royal Suites because we enjoy the swim-up rooms (the...

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Helpful?
Thank Jeanne C
Washington
Reviewed 3 days ago NEW

We have stayed at about ten all-inclusive resorts now so I'll simply share my perspective on this establishment. First the good: The beach bars are open late, the staff is generally friendly, the alcohol selection is decent and you can make reservation at the resort restaurants. Here's the not so good: This place is huge! The resort is shared with...

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1Thank Ben80
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for your comments and of course the time you have taken in writing them. Our variety of restaurants makes it possible for all our guests to taste different menu, sorry that you have not found the one that you like. We offer a lot of activities at the resort for all our guests and we do...

Punta Cana, Dominican Republic
Reviewed 3 days ago NEW

The beach is beautiful! It looks like at one time this was a great resort or at least intended to be. The workers are fine but there is a limited amount and even fewer that understand English. The management is non existent. It seems like no one is in charge anywhere! After checking in with 3 other couples, (there was...

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Thank F521JVsteve
Reviewed 5 days ago NEW

We had amazing time at 5412 swim up room with jacuzzi! It had everything we wanted and if we needed anything our butler Charlie was there to get it for us! Charlie is the best! Charlie is such a happy and welcoming person! Charlie made us feel like family he would always take a moment to say hello or ask...

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Helpful?
3Thank Michelle N
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Michelle, First of all, thanks a lot by choosing The Royal Suites Turquesa by Palladium as your preferred destination, as well as, by the precious time you have taken to post your review. We take advantage of this marvelous opportunity to invite you once again to keep on discovering the tropical colors of the Caribbean in an exceptional luxurious...

Reviewed 5 days ago NEW

We had a wonderful stay at 5412! We had the royal treatment from our fabulous butler "Charlie"! Charlie is always happy and most importantly wanted to be sure that you were having the best time and we did! Charlie made everything so easy and quick! Charlie made all our reservations for all seven nights we were here and that was...

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Helpful?
1Thank Bryan N
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Bryan, On behalf of the entire Team The Royal Suites Turquesa by Palladium would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our staff went...

Reviewed 5 days ago NEW

I am a travel agent and This was my first time in Dominican Republic. The staff at the Royal Suites was very kind and helpful. I was assigned a butler named King Kong and he was amazing. His attention from the beginning until my departure was really special. All people at this location was great, Charlie very special too, Rocio...

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2Thank Ana G
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Ana, First of all, thanks a lot by choosing The Royal Suites Turquesa by Palladium as your preferred destination, as well as, by the precious time you have taken to post your review. We are so glad that you have felt accommodated by the excellent performance done by our team. We take advantage of this marvelous opportunity to invite...

Reviewed 6 days ago NEW

This was our 1st time visiting the Dominican Republic and it won't be the last! We luckily stayed at the Royal Suites, we initially thought it was the lower of the 3 hotels but then figured out it was the best of the 3 sister hotels! We had an amazing time! Our room was always immaculate, maid always had clean...

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2Thank Pam G
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Pam, On behalf of the staff from The Royal Suites Turquesa by Palladium we thank you for the feedback about your stay, it's so nice to read that you have had a nice holiday and enjoyed all our facilities. Would be nice to see you again and offer a nice holiday. Kindest regards from Punta Cana, L.Tajes. Resident Manager

Reviewed 1 week ago NEW

We booked a trip at the Grand Palladium Punta Cana and was upgraded at check in to the Royal Suites. The staff at the Royal Suites were kind and very helpful. We were assigned a butler named Charlie that went out of his way Tibbs helpful. Pros: the staff was great, the beach is beautiful and very easy to access...

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Helpful?
2Thank Shara S
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Shara S, The staff of Royal Suites we thank you for the feedback about your stay,nice to read that you have had a nice vacation and enjoyed all our facilities. Would be nice to see you again and offer a nice holiday. Att.L.Tajes. RM.

Reviewed 1 week ago

If you want an experience that put's you back in the 50's or 60's then please go here. The only thing that was decent about this place was the swim up rooms. My fiancé and I were stared the whole time as if the people vacationing there never saw people of color before. Luckily I'm comfortable in who I am...

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2Thank monicaj270
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Monicaj270, We thank you for your coments about the stay at The Royal Suites. Dominican Republic is a very open mind country,where many people of different religions,colors and minds are living in harmony. We do have more than two thousand employees and we are sure you noticed that many are dark skinned. There is a different mentality and some...

Nashville, Tennessee
Reviewed 1 week ago

We arrived on November 20, 2016 and stayed at the Royal Suites for a week. Everything was perfect, just what we asked for and expected. The room was amazing and service was great. The property is very beautiful and well maintained. One very important thing, the food and drinks made me sick all week. Concerned about how the food and...

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Helpful?
Thank Money4Nothing783
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for your comments about your stay in royal suites. As you can see we have had a lot of rain these weeks and that makes the cane that covers the roof of the lobby is very humid and that is why it gives that smell there We have aromatizers for this, but the great amount of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $269 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#11 Casino Hotel in Punta Cana
#14 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travelers.
494 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Most rooms have a pool-view and side-view of the ocean.”
 of 5 bubbles Ben80, 3 days ago | Read review
“We were on 3rd floor and it wasn't noisy at all, was nice too because if it rained we could hear it , which was a nice plus!”
 of 5 bubbles pamgV6074QQ, 6 days ago | Read review
“Ask for non smoking room”
 of 5 bubbles 524sharas, 1 week ago | Read review
“Ask for end unit with swim up quiet and nice view!”
 of 5 bubbles Money4Nothing783, 1 week ago | Read review
“Really think about what you want in your vacation”
 of 5 bubbles caitlins595, 1 week ago | Read review
5 of 5
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