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Avenida Francia S/N Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
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21 people are viewing this hotel
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TRS Turquesa Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 193 hotels in Punta Cana
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.3
GreenLeaders Platinum level
TRS Turquesa Hotel is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, French, Spanish, German
Hotel links
Special Price:Extra 5% off w/ promocode
13915Reviews2146Q+A100Room tips
Traveler rating
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angiepetruso wrote a review Jun 2022
Daventry, United Kingdom1 contribution
The hotel and grounds were beautifully clean and well maintained, however I found the room too hot and the bed too hard. Staff are clearly hard working and for the most part friendly and professional. On occasions we felt that some staff lacked warmth and in some of the restaurants we did not receive attentive service. The quality of produce in the restaurants and bars was fabulous and we always found something interesting to eat. Our room was always beautifully cleaned and the turn down service was excellent with little treats left for us. The animation team (especially Greyman) were fabulous never pushy, but always encouraging and fun. Adris and Mabel in the TRS pool bar were wonderful and Xisandra, Carlos and Yolanda at Helios were attentive and polite and always smiling. Kico the pool attendant TRS in the main pool was hard working and always smiling!! We loved the Chic cabaret and various evening entertainment. Whilst we had a lovely 2 weeks, we probably won't return, this is our 4th holiday to the DR and we want to visit other parts of the world.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Caroline Almanzar wrote a review Jun 2022
1 contribution
We stayed at the Trs from June 4-9. Our room was 5607 (swim up room) it was a bit outdated and bed was firm and the air conditioning wasn’t the best. Our butler Lloana tried to get it colder for us but it’s connected to a central air that stays one temperature. She lent us a fan to help. I requested to be in the same building with my brother which they accommodated us. The lady who cleaned left the room super cute and organized everyday Our fridge was stocked daily and if you tip him you get extra water or beers Lloana helped us with all of our dinner reservations/changes and any problems we had. Every morning she would inform us of the activities for the day which we were grateful for. Loved having breakfast at las Torres since they always had a great selection but service there was not so great. Breakfast at Helios had great service but didn’t have a lot of breakfast options. One of the things the hotel lacked was music. Most pools were so quiet and kind of boring if there isn’t an activity going on. And the night was kind of boring. Most people working there are very nice especially the bartenders. Juan was a pretty cool bartender, he was at the Helios beach bar and also the bar by our swim out room, and Carolyn was a great server by the swim out pool Benito made some amazing meats on the grill. Definitely check out the bbq for lunch. Chic cabaret was amazing! My husband is not a fan of shows or stuff like that but he loved it! Overall the resort was nice but not nice enough for me to return. There are lots of resorts in DR to try out and honestly I need a cold room lol
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Date of stay: June 2022Trip type: Traveled as a couple
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successfulmothers wrote a review Jun 2022
Orlando, Florida1 contribution
The adult only hotel was very nice the room services was very good must be careful with the butler services they try to offer you they trick you into a time share presentation. Other than that it a very nice relaxing getaway to have with your spouse.
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Date of stay: June 2022
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goldwinggirl wrote a review Jun 2022
Palm Coast, Florida78 contributions77 helpful votes
TRS Turquesa was a beautiful resort. The grounds were beautifully maintained. The daytime activities at the pool were great and the director was pleasant and fun. Would have liked more entertainment at night. Rooms are a little dated but comfortable. Restaurants and service was excellent. Wifi worked well. Staff were all pleasant, just problems communicating because we do not speak the language.
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Date of stay: June 2022
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mickampa99 wrote a review Jun 2022
Oshkosh, Wisconsin1 contribution1 helpful vote
We stayed at the TRS Turquesa for our Honeymoon and it was an absolutely wonderful experience. The property and grounds are absolutely beautiful and well maintained. The staff were very welcoming, friendly, and helpful. The room was very nice as well. The butlers at our hotel were absolutely wonderful, they helped with so much including scheduing spa services, excursions, and dinners. They even surprised us with a romantic evening to celebrate our honeymoon. Food overall was pretty good. When you go you absolutely have to try Kusko, the Peruvian-Japanese fusion restaurant. The food was incredible. Overall we plan on returning in our future travels.
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Review collected in partnership with this hotel
Date of stay: June 2022
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1 Helpful vote
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Emi S wrote a review Jun 2022
Nairobi, Kenya1 contribution
Let me start by what I appreciated: - Polanco, Greyman and Albert the Legend (the Entertainment team) were alway smiling and enthousiast. They were working hard to make sure that we were appreciating our stay and also that we were moving a bit :) - The pool was great and Xiomara was really nice and great to us. - The room was good, we were expecting two beds but we got one king bed. - Breakfast food was good with great choix (Capricio and Helios) - Chic Cabaret was a hit ! Everyone should do it ! Great show, good food. What I did not appreciated: - Being lie too by a man in a green shirt in our lobby about a tour of the resort that resulted in a 3 hours long sales pitch for the travel club that cost more than 22 000$. I don't know about other people but I don't have 22 000$ in my back pocket and I would never had accepted to go if they were honest in the first place. I lost half a day of my 7th days stay. Not a good look on the Palladium group. Just for that I would not recommend. STAY AWAY from men in the lobby with green shirt. - The food in almost every restaurant was "ok". A lot of money had been put on look but sadly it does not reflect in food... - I know it's the season but the beach was almost not usable because of seaweeds, and in the afternoon with the sun the seaweeds were smelly....
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Date of stay: June 2022
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Scott Z wrote a review Jun 2022
1 contribution1 helpful vote
My wife and I celebrated our 20th anniversary with a stay at TRS Turquesa, and we couldn't have been happier with our stay. The staff was extremely helpful (👏👏Randy), the grounds were incredibly well-kept, and the swim-out room was perfect. Reef Explorer excursion was a fun 1/2 day trip with snorkeling, paddle boards/kayaks, light lunch & massages!
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Date of stay: June 2022Trip type: Traveled as a couple
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Kiana B wrote a review Jun 2022
2 contributions
We couldn't have picked a better spot in Punta Cana. Our hotel and the service we received was top notch the entire time. The staff here was so friendly and kind to us which really made all the difference. It was also great to practice the little Spanish we know and the staff was more than willing to help us out with that too which was fun! Norielis was our butler and she was just amazing!!! Every morning she would text us all the activities for the day as well as different times restaurants would be open. She also made our reservations for dinner every night which was so great and very helpful. I also loved how the staff recognizes people, they see so many people going in and out so I thought that was especially cool! Our room was also great and loved having a pool right downstairs as well as a short walk over to the beach. The food is decent but with how inexpensive the hotel is and how much food you get with it being all inclusive, you can't expect it to be anything spectacular so for that I am still giving it 5 stars. It was the perfect place to stay for our honeymoon!
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Date of stay: June 2022
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wiso2010 wrote a review Jun 2022
Harrisburg4 contributions4 helpful votes
This resort is about having customers feel like they are welcome 24/7. From the first day it was all about making our every need met. The entire staff from our butler to the drivers and restaurant employees were all Amazing!!! My wife and I will be coming back soon, the only downside to the trip was the beach it was full of algae, we wished it would be cleaned off completely so we could enjoy the beach since we bout love the water and the beach. An authentic Dominican restaurant is in need as well other than that everything else was Great!!!
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Date of stay: June 2022
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Sheila M wrote a review Jun 2022
Birmingham, Alabama2 contributions
Lloana, Was very professional, informative & great all around. Lloana, scheduled all of our Spa activities & dinner reservations you must try the steak house-El Dorado. ~ Awesome Time..... Will Be Back
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Date of stay: June 2022Trip type: Traveled with friends
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PRICE RANGE
$303 - $423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal suites turquesa by palladium hotel punta cana, royal hotel punta cana
FORMERLY KNOWN AS
The Royal Suites Turquesa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
372
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Frequently Asked Questions about TRS Turquesa Hotel
Which popular attractions are close to TRS Turquesa Hotel?
Nearby attractions include Olasouvenirs (0.1 miles), Dominicana Rai (0.06 miles), and Mares Lounge Club Punta Cana (0.1 miles).
What are some of the property amenities at TRS Turquesa Hotel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at TRS Turquesa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TRS Turquesa Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at TRS Turquesa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to TRS Turquesa Hotel?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at TRS Turquesa Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at TRS Turquesa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TRS Turquesa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TRS Turquesa Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Does TRS Turquesa Hotel have any great views?
Yes, guests often enjoy the ocean view available here.