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Avenida Francia S/N Playas De Bavaro Higuey, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (13229)
Pool & Beach (2772)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TRS Turquesa Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 166 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
TRS Turquesa Hotel is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only.
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Room & Suite (2,119)2,119
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Swimup bar
Poolside bar
Diving
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish, German
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
11,928Reviews2,002Q+A100Room tips
Traveler rating
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Popular mentions
chuff011953 wrote a review Dec 3
Charlotte, North Carolina5 contributions4 helpful votes
WE recently stayed at the TRS Turquesa over Thanksgiving. I must say they have taken plenty of steps to keep everyone sage and clean. All the staff had face mask on 24/7. There was no problem with social distancing either. Service was awesome. The TRS is the couples resort of the Palladium resort group. There are 4 properties you have access to but only 2 are open at this time. Most of the time there were never more than a few couples at the pool. It was like having the the whole pool to ourselves. Our butler Randel was very attentive and on the job, was very good. One night we went to the Japanese restaurant. First time I have ever had a meal prepared in front of me with only 2 couples. haha.
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Date of stay: November 2020
Value
Location
Service
Room Tip: Building 5 is good and central location..close to the beach.
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded today
Dear Chuff011953, Receive warm greetings from TRS Turquesa Hotel. Our main goal is to make an unforgettable experience the vacation of our visitors and we are glad to know that you really enjoyed your stay while with us. We greatly appreciate the trust placed in us by traveling in this context, your review will be of great value to other travelers. We work hard to meet our guest’s wills. I’ll make sure that our staff gets the recognition they deserve. Your amazing comment has been sent to our management! We are sincerely looking forward to the pleasure of welcoming you again to our TRS and assure you that you will enjoy even superior services and facilities on your next visit. Kindest regards! Gelson Zorrilla Hospitality Manager
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Daydream19860513 wrote a review Dec 1
Dallas, Texas20 contributions1 helpful vote
+1
Our honeymoon at TRS Turquesa was fabulous customer service was on point. The team at TRS was very welcoming and attentive. Great conversation with all employees and the pop team has a schedule of entertainment events happening through the day and night. Definitely one for the books. The private beach and water is amazing and colorful one of the best beaches in punta cana. Helios is right on the beach so you can enjoy breakfast and lunch with a million dollar view. Drinks are delicious. Their safety and cleanliness protocols are over the top I saw several rooms being cleaned with professional disinfectant machines and sealed. All employees were wearing a mask for protection. Ray was our butler and boy did he go out of his way to make our stay extra special. Thank you for everything and hope to visit soon!
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded 3 days ago
Dear Daydream19860513, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. Ray is definitely a sensation, we greatly appreciate his commitment to our guests so he will be happy to read these lines. Infinite thanks for praising the biosecurity measures implemented by the hotel, the safety of both our collaborators and our visitors is essential in these times. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager
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Mark C. wrote a review Nov 2020
New York City, New York35 contributions30 helpful votes
I stayed in a swim-up suite, which was absolutely beautiful and a great choice for anyone who enjoys direct access to an uncrowded pool. Loved the four-poster bed in my junior swim-up suite, too. I liked the overall layout of this resort complex; it's almost like a small, self-contained village, and you can walk to a variety of restaurants, entertainment and other activities. A big advantage of staying at TRS is that it gives you access to all of the restaurants and facilities at the other hotels in the Grand Palladium complex, so you get more for your money. The cuisine was quite good at all the restaurants and the service overall was spectacular — the staff is very friendly, attentive and helpful, which helps to make the travel experience even better. Also, the beach was lovely and the water a beautiful color.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded 4 days ago
Dear Markchesnut, Receive warm greetings from TRS Turquesa Hotel. Our main goal is to make an unforgettable experience the vacation of our visitors and we are glad to know that you really enjoyed your stay while with us. We work hard to meet our guest’s wills. I’ll make sure that our staff gets the recognition they deserve. Your amazing comment has been sent to our management! We are sincerely looking forward to the pleasure of welcoming you again to our Grand Palladium and assure you that you will enjoy even superior services and facilities on your next visit. Kindest regards! Gelson Zorrilla Hospitality Manager
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Rogelio R wrote a review Nov 2020
2 contributions1 helpful vote
Although this has not been the easiest time to travel this place was well well worth it. The team here was wonderful!! This was the perfect getaway for us. We were looking for somewhere to relax and we’re greeted by a very professional team that made us feel super comfortable. The food was great, especially the hibachi which was my wife’s favorite. Our room was right in front of the pool and we had an awesome morning staff who was wonderful to us. It was great seeing the same crew every morning. Our bartenders Domingo, Dolores and Mabel made sure we always had our drinks. If you are looking for a relaxing time this place will do just that for you. Every evening we would go down to watch a live show with some awesome dancers and singers. There was a gentleman Albessard who gave us dance lessons during the day. Take the classes and enjoy yourself. This is a great time!!
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded 6 days ago
Dear 325rogelior, Receive warm greetings from TRS Turquesa Hotel. Our main goal is to make an unforgettable experience the vacation of our visitors and we are glad to know that you really enjoyed your stay while with us. We work hard to meet our guest’s wills. I’ll make sure that our staff gets the recognition they deserve. Your amazing comment has been sent to our management! We are sincerely looking forward to the pleasure of welcoming you again to our TRS and assure you that you will enjoy even superior services and facilities on your next visit. Kindest regards! Gelson Zorrilla Hospitality Manager
Read more
Morgean B wrote a review Nov 2020
3 contributions2 helpful votes
The was an amazing vacation, and it wasn’t just because of the beautiful beaches or the wonderful pool and rooms, it was because of the people! All of the staff were more than helpful, and so so kind! Many people stopped by just to chat, and they went above and beyond to make this a fabulous trip. Many many thanks to Randel, who made sure our room was fully stocked with what we needed, helped with our dinner reservations, and overall made sure we had everything we needed to be comfortable and happy. He was so nice and friendly and happy! He also gave me a wonderful birthday surprise while we were here!! Also a shout out to Dolores and Marbel at the pool bar. Dolores was a truly kind soul that anticipated our needs and took great care of us. They were so nice and friendly. The entertainment staff were so helpful and had many activities going on, although I preferred to sit in the pool with a book, they did their best to make all activities all inclusive and welcoming. I truly can’t say enough about the amazing people, they really made the trip! The resort itself is beautiful and lush, well maintained and taken care of. The beach is so pretty and relaxing with pretty turquoise water and sand like sugar. All of the restaurants had great food, and the staff was very attentive. We will most certainly be back as soon as we can make it!!
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Date of stay: November 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded 1 week ago
Dear Morgeanb, We are glad that you could visit us and get the best impression of your stay at our TRS Turquesa Hotel. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at TRS was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories thanks to the beautiful surroundings of the hotel and the unforgettable experiences provided by our team. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered in all our outlets. Moreover, we will like to express our most sincere gratitude for the great feedback given about the overrall facilities and our staff. Warmest regards! Gelson Zorrilla Hospitality Manager
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PRICE RANGE
$213 - $452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal suites turquesa by palladium hotel punta cana, royal hotel punta cana
FORMERLY KNOWN AS
The Royal Suites Turquesa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
372
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Frequently Asked Questions about TRS Turquesa Hotel
Which popular attractions are close to TRS Turquesa Hotel?
Nearby attractions include Dominicana Rai (0.07 miles), Olasouvenirs (0.1 miles), and Cusie Boutique (0.2 miles).
What are some of the property amenities at TRS Turquesa Hotel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at TRS Turquesa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TRS Turquesa Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at TRS Turquesa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to TRS Turquesa Hotel?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at TRS Turquesa Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at TRS Turquesa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TRS Turquesa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TRS Turquesa Hotel?
The staff speaks multiple languages, including English, Spanish, and German.
Does TRS Turquesa Hotel have any great views?
Yes, guests often enjoy the ocean view available here.