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Avenida Francia S/N Playas De Bavaro Higuey, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$371
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Free cancellation until 03/11/22
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Traveler (13972)
Pool & Beach (2844)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TRS Turquesa Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 161 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
TRS Turquesa Hotel is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, French, Spanish, German
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
12695Reviews2089Q+A100Room tips
Traveler rating
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Popular mentions
alessandro wrote a review Today
Feldkirch, Austria1 contribution
The hotel is amazing! Service is great, food is awesome. We spent some time with water aerobic. Jonathan was the entertainer and did a great job. Thanks to Jonathan for doing all the different sports with us. Dolores from the service team was also always helpful snd supporting immediately.
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Date of stay: September 2021Trip type: Traveled with friends
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riazbaksh wrote a review Today
New York City, New York1 contribution
This was a wedding anniversary trip and it was not very celebratory.We had a lot of issues with the amenities and we had an instance when we were asleep and the security guard opened our door, scaring my wife because he thought we were locked out on the balcony. He never knocked, he just proceeded to unlock the door luckily we had a chain on the door. In fact the staff were constantly knocking or trying to get in, one time the came to clean the room at 9PM. Not very relaxing.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Ryan S wrote a review Sep 25
1 contribution
Jose luis and anito are the best at helios ask for them! They have the best dinner on the beach, plus they have a beautiful view of the ocean. The live music is great and very relaxing even if you are not dinning in!
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded 2 days ago
Dear RyansZ9030AM, Nothing is greater for us than being able to exceed your expectations and to make you feel just right at home. Thank you for describing the incredible service and charisma of our team members. We remain at your service and sincerely hope to have you back. All the best from Punta Cana! Gelson Zorrilla Hospitality Manager
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The_roast wrote a review Sep 25
1 contribution
I came here for my fiancèe’s 25th birthday. We expected it to be beautiful and a ton of fun but what we were met with was rude staff that seemed to judge you HEAVILY based upon age so if you are under 50 dont even bother coming here because they will treat you like you are a stupid kid. One notable situation that might help you make a descision on whether or not to come here. I bought a romantic dinner on the beach for me and my fiancee it was supposed to be lobster and steak privately served on a candle lit part of the beach. What we instead got was canned lobster shoved into a martini glass with cocktail sauce, a drunk man screaming at us on the beach with no one to stop him and then topping it all off with 2 homeless men flashing theyre penis’ and open wounds around their thighs at us while we are trying to eat.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Gelson Zorrilla, Guest Services / Front Office at TRS Turquesa Hotel
Responded today
Dear The_roast We would like to thank you for taking your value time in order to share your experience with the TripAdvisor Community. Your opinion is very important for us because it helps us to improve and offer a better service. We are deeply sorry to hear we did not meet your expectations, as what are you describing isn't at all the TRS Turquesa standard we aim at offering our guests. Due to your comments, we have held meetings with our Food & Beverage Team, I would like to point out that we are offering daily customer care courses to all our staff to offer our guests a high-quality services, we can assure you that we have taken actions in each of those improvement points. We also would like to emphasize that we do our best daily in each of the services at TRS Turquesa, not only to please but exceed the expectations of our guests and create favorable and unique experiences. On behalf of the entire TRS family, we reiterate our sincerest apologies for the situation and hope that our hotel will be of your interest in a forthcoming vacation, allowing us to change your perception and offer you a true TRS experience. Regards
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Tara W wrote a review Sep 24
1 contribution
we came here on 9/21/21 and had a great time!!! LLOANA WAS the Best!!! the japanese restaurant was phenomenal !!! Lloana was attentive and provided great customer service!!! Shopping was great! Jordy too was great!
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Sachenca Nuñez, Guest Services / Front Office at TRS Turquesa Hotel
Responded 3 days ago
Dear TaraWF2021, Thank you very much for choosing our TRS Turquesa Hotel as the ideal place for the delight of your dream vacations. It is so gratifying to know that we were able to exceed your expectations by providing you a high quality services that definitely leave traces in the minds of our visitors. We will translate your beautiful words to Lloana and our entire team with the sole objective that we continue to working hard in this line. Your home at Bavaro’s sandy shore is anxiously expecting your next visit. Warmest regards! Sachenca Núñez Hospitality Manager
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PRICE RANGE
$213 - $452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal suites turquesa by palladium hotel punta cana, royal hotel punta cana
FORMERLY KNOWN AS
The Royal Suites Turquesa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
372
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Frequently Asked Questions about TRS Turquesa Hotel
Which popular attractions are close to TRS Turquesa Hotel?
Nearby attractions include Dominicana Rai (0.06 miles), Olasouvenirs (0.1 miles), and Cusie Boutique (0.2 miles).
What are some of the property amenities at TRS Turquesa Hotel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at TRS Turquesa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TRS Turquesa Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at TRS Turquesa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to TRS Turquesa Hotel?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at TRS Turquesa Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at TRS Turquesa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TRS Turquesa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TRS Turquesa Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Does TRS Turquesa Hotel have any great views?
Yes, guests often enjoy the ocean view available here.