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Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

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Complejo Playa Dorada, Puerto Plata 05700 Dominican Republic
16 people are viewing this hotel
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Traveler (3150)
Pool & Beach (799)
Dining (369)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#8 of 57 hotels in Puerto Plata
Location
Cleanliness
Service
Value
Travelers' Choice

Finding an ideal charming hotel in Puerto Plata does not have to be difficult. Welcome to Viva Wyndham V Heavens - An All-Inclusive Resort, a nice option for travelers like you.

Viva Wyndham V Heavens - An All-Inclusive Resort offers guests an array of room amenities including a flat screen TV, a minibar, and air conditioning, and getting online is possible, as free wifi is available.

The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

While in Puerto Plata, you may want to check out some of the restaurants that are a short walk away from Viva Wyndham V Heavens - An All-Inclusive Resort, including Le Petit Francois (0.5 mi), Ristorante Passatore (0.2 mi), and Lucia (0.4 mi).

If you’re looking for things to do, you can check out Malecon Puerto Plata (1.0 mi), which is a popular attraction amongst tourists, and it is within walking distance.

Viva Wyndham V Heavens - An All-Inclusive Resort looks forward to welcoming you on your visit to Puerto Plata.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Spa
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Couples massage
Head massage
Massage
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
Spanish
2474Reviews1026Q+A100Room tips
Traveler rating
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Popular mentions
Guy R wrote a review Jan 15
1 contribution
Great location, great staff. We had such a great experience. Food is good especially at the A la carte restaurants. Best animation team I've seen. Lead by Chiwawa and his team ( Daddy cool, Bubalu, Tiana, la Baby, Floki, Chocolate, Winnie) were very active, engaged and especially very friendly. They are the best in organizing activities for which it is always fun to participate. I definitely recommend this hotel and if you like to participate in activities you will be totally amazed. Thank you! Kikito and Dominicana
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Date of stay: December 2021
Location
Cleanliness
Service
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Response from VivaWVHeavens V Heavens, Propietario at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only
Responded yesterday
Dear R5688XLguyr, Thank you very much for taking the time to post your review. Your great punctuation means you enjoyed your stay at our beautiful resort and we would like to express our deepest gratitude for choosing our Resort. We would be honored to welcome you back in a near future. Kind regards, Customer Care Viva Wyndham V Heavens.
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juergen a wrote a review Jan 9
Saly, Senegal1 contribution1 helpful vote
i had a 3-week holiday stay in a single juniorsuite, which was very clean and quiet it was important for me , to get some possibilities of water and other activities an d entertainment activities were windsurfing, hobiecat-sailing, swimming, beach and of course excursions The reception was professional, the staff is very friendly and attentive The climate balances are, especially in the restaurants is often too cool when you switch to the interiors from 25 C °. Here a moderate, adapted temperature control would be recommended. Also, if it may be typical of the country, music bureau is often too loud, so a conversation, e.g. in gastronomy, is poorly possible. In addition, which sometimes runs specifically in the bar area duplicate, simultaneous sound, which can be exhausting. The staffing stock is very large, which of course is advantageous for the guest, of course, for the economic efficiency of the company, but in connection with a low-wage sector, differentiated. Since some Eastern Europeans stay in the hotel, it would make sense to ensure the rules of the system in Cyrillic Scripture and strengthens the notes, especially in connection with the coronapandemic such as mask duty, but also non-smoking area at the bar, consumption of drinks in the pool, dresscode Install in the restaurant and monitor compliance and make the guests aware of the guests. This is necessary in some cases and meaningful for and ensures well-being of the majority of guests. The animation program was very good, the entertainers were very committed, communicative and actively occupied the guests in the offers. The water sports offer like catamaran, standup paddling, kayak or windsurfing should be significantly higher on the hotel's website, but also in the web and catalog offers of the tour operators are highlighted and is an important sales argument, especially for more active guests and would be the interested clientele faster and more frequently Animate for booking. At the water sports basis, decision-making structures were not always clear, according to which criteria, for example, a catamaran or surfboard were provided. Of course, wind & wave, ie the safety of humans and material, must be observed. However, I gained the impression that no clear rules are existing. Übersetzungstypen Textübersetzung Ausgangstext 2.018 / 5.000 Übersetzungsergebnisse The animation program was very good, the entertainers were very committed, communicative and actively occupied the guests in the offers. The water sports offer like catamaran, standup paddling, kayak or windsurfing should be significantly higher on the hotel's website, but also in the web and catalog offers of the tour operators are highlighted and is an important sales argument, especially for more active guests and would be the interested clientele faster and more frequently Animate for booking. At the water sports basis, decision-making structures were not always clear, according to which criteria, for example, a catamaran or surfboard were provided. Of course, wind & wave, ie the safety of humans and material, must be observed. However, I gained the impression that no clear rules can be escaped. It is also recommended to organize or independently carry out trips or country, organized or independently by public transport. Of course, the public transport is much cheaper, one comes much closer to land and people, must of course take their own initiative and pay attention to more on personal security. All in all, it was a very relaxing holiday, the good service, food, friendly and committed Employees and a nice ambience offered. This too, because due to the manageable size of the system with about 320 beds a personal and manageable atmosphere was given. Basically, you should speak the Spanish language, at least basic knowledge and / or English. However, this is to say that only a small part of the locals has better English skills. For price arrangements and negotiations on services and shopping shops, you should always adhere to the currency and the negotiated price. Then ... In some cases, the peso at once became US dollars or euro, which the cause considerably threatened !!
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: quiet rooms are on the upper floors behind the lobby, not in the pool-area
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1 Helpful vote
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Response from VivaWVHeavens V Heavens, Propietario at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only
Responded 1 week ago
Dear jalb53, Thank you for your kind and detailed review of our Resort, its facilities and services. We truly appreciate you choosed our resort for your vacation. We are thrilled to hear you had an excellent time and hope that your review will help other visitors to choose us. We truly appreciate it when our guests take the time to inform us about their experience at the Viva Wyndham V Heavens. Thank you so much for your motivating comments and we assure you that we will try our utmost to make your next visit even better than the first one. Kind regards, Customer Care Viva Wyndham V Heavens
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Alexander K wrote a review Jan 8
1 contribution
Great experience. Good food. Amazing animation team (Daddy cool, Floki, Tiana, Bubalu, Chocolate, Wine, BeiBi) - friendly, funny and engaging, true professionals. Many activities. Definitely recomend.
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Date of stay: January 2022Trip type: Traveled with family
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Response from VivaWVHeavens V Heavens, Propietario at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only
Responded 1 week ago
Dear alexkabat, Thanks for your kind review of our Viva Wyndham V Heavens. We really appreciate receiving feedback from our guests and we will be certain to pass along your kind praise to our staff. Thank you for recommending our Viva Wyndham V Heavens and please remember that we will be pleased to welcome you back anytime. Kind regards, Customer Care Viva Wyndham V Heavens
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Jon S wrote a review Dec 2021
1 contribution
Great hotel. This is the second time I’ve been here. The food is satisfactory to very good. The beach is great!!! That’s what it’s all about. The rooms are clean and comfortable and the AC is cold. It has been challenging due to covid but the hotel has done a great job of keeping the place clean and sanitized.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from VivaWVHeavens V Heavens, Propietario at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only
Responded 3 weeks ago
Dear JSuart1972, Thank you very much for taking the time to post your review. We are more than glad to know that you enjoyed your stay at our Viva Wyndham V Heavens and we would like to express our deepest gratitude for choosing our Resort one more time. We would be honored to welcome you back in a near future. Kind regards, Customer Care Viva Wyndham V Heavens.
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michel b wrote a review Dec 2021
1 contribution
small but ok,nice room,no lobby bar,no swim up bar,only 2 restaurant open,you have to walk a short distance to beach,nothing around the pool as scenary,food was very good except the snack bar food was cold,plenty of lounge chair with umbrella and tables,overall its ok but i would not go back there.
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: second floor room
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Response from VivaWVHeavens V Heavens, Propietario at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only
Responded 3 weeks ago
Dear michel b, Thank you for publishing your positive review about your recent vacations in our Viva Wyndham V Heavens. Our continuous commitment is to provide a quality service to all off our guests. Therefore it is very rewarding receiving your feedback regarding your recent stay at our property. We would like to clarify that the restaurants are switch every night so customers have the opportunity to go into all of them. Please do not forget that we will be pleased to welcome you back at Viva Wyndham V Heavens. Best regards, Customer Care Viva Wyndham V Heavens
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PRICE RANGE
$118 - $218 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
190
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Frequently Asked Questions about Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only
Which popular attractions are close to Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Nearby attractions include Joyeria Las Americas (3.7 miles), Rancho Lorilar (2.3 miles), and Vivonte Cigars (3.7 miles).
What are some of the property amenities at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Yes, free parking is available to guests.
What are some restaurants close to Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Conveniently located restaurants include Big Lee's Beach Bar, Ristorante Passatore, and Mares Restaurant & Lounge.
Are there opportunities to exercise at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only?
Many travelers enjoy visiting Fortaleza San Felipe (3.6 miles), Casa Museo General Gregorio Luperón (3.6 miles), and Logia Masónica Restauracion No. 11 (3.6 miles).
Is Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.