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Viva Wyndham V Heavens - All-Inclusive Resort

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Playa Dorada Complex, Puerto Plata 05700 Dominican Republic
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Traveler (3105)
Pool & Beach (737)
Dining (305)

About

#7 of 53 hotels in Puerto Plata
Location
Cleanliness
Service
Value

Finding an ideal charming hotel in Puerto Plata does not have to be difficult. Welcome to Viva Wyndham V Heavens - An All-Inclusive Resort, a nice option for travelers like you.

Viva Wyndham V Heavens - An All-Inclusive Resort offers guests an array of room amenities including a flat screen TV, a minibar, and air conditioning, and getting online is possible, as free wifi is available.

The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

While in Puerto Plata, you may want to check out some of the restaurants that are a short walk away from Viva Wyndham V Heavens - An All-Inclusive Resort, including Le Petit Francois (0.5 mi), Ristorante Passatore (0.2 mi), and Lucia (0.4 mi).

If you’re looking for things to do, you can check out Malecon Puerto Plata (1.0 mi), which is a popular attraction amongst tourists, and it is within walking distance.

Viva Wyndham V Heavens - An All-Inclusive Resort looks forward to welcoming you on your visit to Puerto Plata.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Free airport transportation
Parking
Wifi
Adult pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Airport transportation
Shuttle bus service
Spa
Couples massage
Head massage
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Spanish
2,438Reviews1,005Q+A100Room tips
Traveler rating
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Popular mentions
Kathryn S wrote a review Apr 2020
1 contribution1 helpful vote
We went for our honeymoon. Loved the beach, my husband had to practically pry me out of the ocean. The food was excellent, particularly the chocolate muffins at the breakfast buffet. We did get sick towards the end, but took along some antibiotics and electrolyte tabs and we were ok. The room was great, we upgraded for our honeymoon and the sparkling wine they gave us was delicious, I wish we'd taken a picture of the label. The beds weren't awful, but nothing is like your own mattress so we expected that. The vendors on the beach were the only kind of annoying thing. But excellent overall. And child-free! Which was a must for us.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from VivaWVHeavens V Heavens, Propietario at Viva Wyndham V Heavens - All-Inclusive Resort
Responded Sep 25, 2020
Dear X5468ASkathryns, Thank you very much for taking the time to write such an outstanding and excellent review about the Viva Wyndham V Heavens on TripAdvisor. We are so glad to hear that you thoroughly enjoyed your stay with us and that the Viva Wyndham V Heavens contributed in making your honeymoon an fantastic experience! Your comments about our food make us very proud. It is with great pleasure that we share your delightful comments with our entire team. Once again thank you very much for sharing your experiences. We would be delighted to welcome you back in the near future. Kind regards, Guest Service Staff Viva Wyndham V Heavens.
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Addy Saeed wrote a review Mar 2020
Toronto, Canada18 contributions1 helpful vote
We stayed there for two weeks. The beach is not close to the room so you get enough steps while enjoying the abundance of what local nature has to offer. Keep an eye out for local turtles, fish and birds nesting in the trees nearby. Entertainment team is amazing, they keep everyone entertained. You can win Rum or coffee when taking parts in activities and they are very enjoyable. Entertainers are very nice to deal with. Food was delicious. Room service could have been better. Tip them well and you will be taken care of.
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Date of stay: December 2019Trip type: Traveled as a couple
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Response from VivaWVHeavens, Director General at Viva Wyndham V Heavens - All-Inclusive Resort
Responded Mar 21, 2020
Dear AddySaeed, Thank you for giving us the opportunity to serve you at Viva Wyndham V Heavens. We are pleased to know that you had the opportunity to enjoy your vacation at our resort. It is a pleasure to know that our services and facilities met your expectations, the satisfactory comments of our guests are our best reward. Do not forget that we will be honored to receive you on your next visit to Puerto Plata. Sincerely, General Manager Viva Wyndham V Heavens
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Bob S wrote a review Mar 2020
29 contributions18 helpful votes
+1
Spent a wonderful week (March 9 to 16) at this beautiful resort (it was supposed to be 2 weeks but Canadian Government advised strongly to return home due to Pandemic). I did every activity around the pool and had so much fun with my dance partner for lessons and the Discotheque at night Minnie Mouse, thank you for all the dances. And my favourite games leader “BIngo Bingo Bongo Bongo OY! OY!” And Kareoke duet singer partner, my Little “Wild” Strawberry... Fresita. And of course Snow White, Daddy Cool and Momma Bee. The Foam Pool Party and Chugging contest on Saturday afternoon was THE BEST! Thanks so much to the Entertainment team for giving me a cake for my birthday/ retirement and making my week so special. The Italian restaurant down at the beach was great food and great service and got me back three of my six nights (wasn’t opened for two and one it was raining so stayed close). Regretfully couldn’t snorkel as the waves were up all week but can’t blame the resort for that, but I did get to frolic in the waves with some of the many friendly guests I made friends with. Was highly disappointed that I had to leave early but honestly I had so much fun and activity for that first week I don’t know how I would have handled a second one
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Date of stay: March 2020Trip type: Traveled solo
1 Helpful vote
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Response from VivaWVHeavens, Director General at Viva Wyndham V Heavens - All-Inclusive Resort
Responded Mar 19, 2020
Dear L1320QFbobs, Thank you for giving us the opportunity to serve you at Viva Wyndham V Heavens during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we exceeded your expectations. Our customer’s satisfaction is our constant goal. We look forward to your return visit and again thank you for choosing to stay with us. Kind regards, General Manager Viva Wyndham V Heavens
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Jerome B wrote a review Mar 2020
Halifax, Canada4 contributions12 helpful votes
This resort was absolutely terrible. It is extremely small, the service was horrible (unfriendly (rude at times) and very large language barrier most of the time), the pool was so small, only some of the restaurants were open each night and even then, the food was terrible with little choice. We left early due to the health crisis currently overtaking our world but, honestly, I was happy to leave. This experience has absolutely soured me for ever wanting to return to this country, let alone the resort. I will never recommend anyone to go here. Not to mention the Sunwing staff at the airport were so rude and disrespectful concerning my medical situation. Puerto plata is just an over all an ignorant spot. Unlike Punta Cana.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from VivaWVHeavens, Director General at Viva Wyndham V Heavens - All-Inclusive Resort
Responded Mar 20, 2020
Dear JeromeB284, We appreciate the time you dedicated to write your remarks about your stay at Viva Wyndham V Heavens. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham V Heavens
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Travel178002 wrote a review Mar 2020
2 contributions
We enjoyed our stay at this adult only resort. The animation staff were great! Found that the food in buffet was not very hot, lukewarm at best. Would have liked to see more shade at beach, particularly in the Viva Club area - palapas or umbrellas.
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Date of stay: March 2020
Value
Location
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Response from VivaWVHeavens, Director General at Viva Wyndham V Heavens - All-Inclusive Resort
Responded Mar 16, 2020
Dear Travel178002, Thank you for publishing your review on TripAdvisor. Our continuous commitment is to provide a quality service to all of our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property, but regret that not everything has meet your expectations. We assure you that your suggestion have been taken into account for improving the quality of our services. Please do not forget that we will be pleased to welcome you back at Viva Wyndham V Heavens. Best regards, General Manager Viva Wyndham VHeavens
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PRICE RANGE
$118 - $218 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
190
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Frequently Asked Questions about Viva Wyndham V Heavens - All-Inclusive Resort
Which popular attractions are close to Viva Wyndham V Heavens - All-Inclusive Resort?
Nearby attractions include Rigo and Leonel tour and transfer (3.0 miles), Joyeria Las Americas (3.7 miles), and Rancho Lorilar (2.3 miles).
What are some of the property amenities at Viva Wyndham V Heavens - All-Inclusive Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Viva Wyndham V Heavens - All-Inclusive Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Viva Wyndham V Heavens - All-Inclusive Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Viva Wyndham V Heavens - All-Inclusive Resort?
Yes, free parking is available to guests.
What are some restaurants close to Viva Wyndham V Heavens - All-Inclusive Resort?
Conveniently located restaurants include Ristorante Passatore, Big Lee's Beach Bar, and Mares Restaurant & Lounge.
Are there opportunities to exercise at Viva Wyndham V Heavens - All-Inclusive Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Viva Wyndham V Heavens - All-Inclusive Resort have an airport shuttle?
Yes, Viva Wyndham V Heavens - All-Inclusive Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Viva Wyndham V Heavens - All-Inclusive Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Viva Wyndham V Heavens - All-Inclusive Resort?
Many travelers enjoy visiting Fortaleza San Felipe (3.6 miles), Casa Museo General Gregorio Luperón (3.6 miles), and Logia Masónica Restauracion No. 11 (3.6 miles).
Is Viva Wyndham V Heavens - All-Inclusive Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.