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Portofino Guest House

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Portofino Guest House
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21 Reviews from our TripAdvisor Community

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Showing 11: English reviews
New Jersey
1 review
1 of 5 stars Reviewed May 6, 2016

The day I checked in I was told I would be able to make local calls to land lines(not cell phones). The next day when I ask to use the phone at the reception, the owner tells me I can't and to use my own cell phone. He tells me business policy has changed. Also, was told the shower had... More 

Helpful?
Thank cbknya
Brooklyn.NY
1 review
1 of 5 stars Reviewed March 18, 2016 via mobile

The first day I arrived I wanted to take a shower but there was no water, but the problem was solved. I was told there would be hot water but the whole time I stayed there there was only cold water. The day I decided to leave I told the owner there was no water that morning and he asked... More 

Helpful?
Thank haitiandre

Travelers are raving about these Puerto Plata hotels

North Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 27, 2016

I rent a room and went out to visit some friends,when I come back I find out I lost my room key,i told the security if he have a spare key,he say he have no key,so he call the owner,this guy came out his room with a gun in his hand saying if I lost my key I have to... More 

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1 Thank Fernando S
San Francisco, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 30, 2015

When I heard the way the Owner was yelling at a black lady that works for him, I was disgusted that in these modern times any human being should have to endure that kind of treatment. If for no other reason, this is enough to avoid this place. In addition the animals on premises cause a strong smell and noises... More 

Helpful?
2 Thank ricky c
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 5, 2015

Very good service and assistance. Our waiter quickly saw us struggling with mobile devices to call the car rental and immediately made the call for us. We had yummy drinks of different varieties and a nice appetizer while waiting. Our fan belt had broken while leaving for Sosua, and we accidentally limped into this wonderful little treat! Lodging and a... More 

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1 Thank CD A
France
Level Contributor
84 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed April 27, 2015 via mobile

The owner is an American Italian of unbelievable rudeness to his staff as well as clients. Whatever you may think of this very noisy place, my strongest memory is that I feel sorry for anybody working with this man. I told him that he was in the wrong business. Stay away so that he must sell the place. Everybody will... More 

Helpful?
5 Thank Ahmod
Tamarindo, Guanacaste, Costa Rica
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

The place is owned by an awesome lady named Carmen from New York in the states, and she is so nice that she made me feel like this place was 'home' while I was here! She was so helpful with everything since I have limited Spanish, and there food at the Restaurant on site was totally great which made meals... More 

Helpful?
1 Thank Craig B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

I recently returned from a stay at the Portofino Hotel. I was pleasantly surprised by the greatly improved restaurant. The variety and superiority of their menu was outdone by the meal. The portions were great and the sea bass just melted in my mouth. I think that they are one of, if not the best restaurant in Puerto Plata. The... More 

Helpful?
2 Thank JimmyJoanne
Barrie, Ontario
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 3, 2014

Just came back from 10 days at Portofino. (24/12-02/01). Hotel under new management. Although they say they always have water, it was off for pump repairs on and off throughout our 10 days there. Appreciated the hot water showers!! Very clean rooms. Bed was double size only. Not the most comfortable. Mattresses need updating. Property is very clean and safe.... More 

Helpful?
3 Thank ngc911
Monte Cristi, Dominican Republic
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 17, 2013

The Portofino was a simple, cheap place to stay in Puerto Plata. It has a fun Italian theme to it and nice rooms. It was really clean, had air conditioning and wi-fi available at most times. It is incredibly close to the Malecon, the beach walk in Puerta Plata, as well as the highway to catch a gua gua to... More 

Helpful?
2 Thank JoLeah
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Amenities

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Additional Information about Portofino Guest House

Address: Calle Hermanas Mirabal # 12, Puerto Plata 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Number of rooms: 18
Also Known As:
Portofino Guest House Hotel Puerto Plata
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