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ClubHotel Riu Bachata

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4,958 Reviews from our TripAdvisor Community

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Showing 4,397: English reviews
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Reviewed yesterday NEWvia mobile

I have just returned from a weeks stay. There are some great things about this resort. The beach was excellent and far exceeded expectations, rooms and grounds were very clean , entertainment was fairly decent. If you have any food restrictions in your diet and can not speak Spanish I would not recommend this resort . Very hard to find...

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1Thank Nicole E
Barrie
Reviewed yesterday NEWvia mobile

Good day all Let me start by saying that I'm still at the resort as I'm writing this review. Simply WOW. Beautiful gardens, the most friendlier staff, the food is awesome, the entertainment is awesome, very clean room and mine is beside the Marina where you can enjoy the view of the cruise ships. The beach at the Bachata side...

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2Thank Guyanne S
Reviewed 2 days ago NEWvia mobile

These three hotels grouped together are NOT a 5 star as advertised. The food is boring and the same thing every day. The alcohol drinks are all the same and Brugal rum is only served.. no variety at all. The staff are very friendly and the rooms are clean.. although the beds are probably more then 20 years old! We...

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2Thank Liana Q
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We were concerned to note that we failed to live up to your expectations. In order to fulfill every guest expectations regarding food, our main buffet and specialty restaurants offer a great range of food options. We were concerned to note that...

Guelph, Canada
Reviewed 3 days ago NEW

This resort is amazing..Great service, great food, rooms are clean, entertainment is the best we have seen. Shops to the the side of the resort were nice to browse through and always could get a great deal. Loved Caribbean night! Pools are lovely. We have been to this resort 6 times now and heading back for a 7th! Will not...

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4Thank Dancemom2004
Ottawa, Canada
Reviewed 3 days ago NEW

First time to this resort. everything was excellent.....food, room, cleanliness of the resort, free wifi worked very well, entire resort was excellent. nice size resort...not too small but not overwhelmingly large. recommend this resort to people of all ages.

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3Thank dianedejong169
Wales, United Kingdom
Reviewed 4 days ago NEW

When we first got on the coach to the hotel our room number was on the envelope. When we first arrived we were welcomed with fruit punch, check in was pain free and as it was our second visit we chose to take our luggage up to our room ourselves. We were really disappointed with our room in block 14...

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4Thank Matthew R
Cumbria, United Kingdom
Reviewed 5 days ago NEW

Just returned home yesterday from a two week stay at the Riu Bachata. The staff were brilliant, The animation team had to be the hardest working staff at the hotel, they did go out of their way to make you enjoy your holiday. Cleanliness through out the hotel was excellent. Staff and service first class. The only downside for me...

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3Thank _rnew780
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your valued feedback. For us every comment is helpful in improving the hotel’s services and for ongoing and future staff training. On the one hand, we would like to thank you for bringing up your...

St. Catharines ON
Reviewed 5 days ago NEW

My husband and I just returned from 7 days at the Riu Bachata. Very pleased with the hotel, amenities, food, and grounds. The staff is friendly and kind; Ramona, housekeeping, Rosario, buffet, and Juan Pablo, steakhouse gave excellent customer service. The resort is clean, the food is tasty, and the grounds are continually maintained. The food at the buffet is...

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3Thank Ella003
Thompson, Canada
Reviewed 5 days ago NEWvia mobile

This is a very nice resort. The ground are beautiful the staff is amazing. Could not have asked for better weather. The beach is ok lots of shade and water shoes a must. We enjoyed watching the cruise ships coming and going daily. Would definitely return to this resort.

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3Thank 316Patricia166
Cornwall, Canada
Reviewed 6 days ago NEW

This trip was smooth sailing from start to finish. the plane landed on time.. we were off the plane had our luggage and where on the bus to the resort in no time. Once at the resort, we were directed to a table in the middle of the lobby where 2 hotel reps greeted us, asked our names and gave...

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5Thank andre P
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Inside the Riu Resort, along with ClubHotels Riu Merengue and Riu Mambo * Main building plus 1 and 2-story bungalows * Surrounded by 50,000 m2 of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 25 m / 81 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 500 m / 1650 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about ClubHotel Riu Bachata

Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $104 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Bachata 3.5*
Number of rooms: 610
Reservation Options:
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Also Known As:
Riu Bachata Puerto Plata
Clubhotel Riu Bachata Hotel
Clubhotel Riu Bachata Puerto Plata
Riu Bachata Dominican Republic
Riu Puerto Plata
Bachata Riu
Club Hotel Riu Bachata
Hotel Style:
#4 Spa Hotel in Puerto Plata
#5 Romantic Hotel in Puerto Plata
#8 Top resorts Hotel in Puerto Plata
#8 Family Hotel in Puerto Plata
#9 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travelers have asked, with answers from ClubHotel Riu Bachata staff and other travelers.
789 questions
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Questions? Get answers from ClubHotel Riu Bachata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I prefer rooms on the south side as they are quieter at night.”
 of 5 bubbles Dancemom2004, 3 days ago | Read review
“Room 726 if you like the sun last thing in the day then this is the room for you”
 of 5 bubbles Marcusm79, 4 days ago | Read review
“The further away from the main bar the better, as it is noisy. We were in the 600 block which was nice and quiet”
 of 5 bubbles _rnew780, 5 days ago | Read review
“Ocean view rooms are a nice bonus.”
 of 5 bubbles Ella003, 5 days ago | Read review
“best view of amber cove and sunsets... room 146”
 of 5 bubbles 44andrep, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question