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ClubHotel Riu Bachata

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4,860 Reviews from our TripAdvisor Community

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Showing 4,316: English reviews
Reviewed 2 days ago NEW

So, we booked this holiday about 4 months prior to traveling on NY day. We read the reviews, which at the time were good. However, they seemed to get worse over the course of time! They got so bad we even contacted Thomson to request a change of hotel but the cost to do this was ridiculous. Me and my...

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6Thank Ann W
Edmonton
Reviewed 2 days ago NEW

I work as an Adjudicator/my wife a Judge, so we certainly know how to reach reasonable conclusions based on a preponderance of the evidence. Given that the usual Trip Advisor traveler is of above average intelligence, I will let your readers come to their own conclusions. On Day 2 of our 1 week stay at the Riu Bachata, $2,000 pesos...

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4Thank thebaron007
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Bachata, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. Please let us assure you that when the quality of our resort experience comes into question, we take notice and action. We understand and share your concerns as we greatly care about the safety and well being of our guests. We are deeply disappointed...

Leeds, United Kingdom
Reviewed 2 days ago NEW

Room OK a bite dated food nice allways found something eat drinks appalling flat coke ando flat sprite asked for vodka and got gin out of a vodka bottle during my weeks stay spotted rats on 27 different occasions

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2Thank graham g
Reviewed 2 days ago NEWvia mobile

Spent a week here as a late honeymoon/1st anniversary holiday , the hotel was clean and the staff were amazing. At meal times there was plenty of choice.. even a fussy eater like me!! If you're not very adventurous there are plenty of safe foods to choose from. The bar staff and entertainment staff do an amazing job and are...

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1Thank Clareywoo
Leicester, United Kingdom
Reviewed 3 days ago NEW

This hotel is clean, its food is typical of a hotel trying to please so many! Always a selection of breads,salad,meat,pasta,fruit,desserts, A romantic meal ? No but you wont go hungry. Having been fortunate enough in the past to go 5* in domincian, no its not 5* but excellent value and staff are helpful and friendly, pool great and little...

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4Thank jenniee9
Toronto, Canada
Reviewed 4 days ago NEW

We came with a family of 16 including 2 babies. One room got broken into and valuables were stolen. Watches, underwear, tablets, etc. The next day we found out other people had the same experience as we were reporting to the reception. This is not a safe place and we were so scared that we found another resort to switch...

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4Thank Sarm980
Kent, United Kingdom
Reviewed 6 days ago NEW

Having stayed in many Riu resorts, we can almost guarantee what we will get, the hotel was found to be clean, there was plenty of choice in the restaurant, pools were great and the Hotel service were good. We found we had a broken bed when we arrived but this was resolved within 30 minutes of it being reported to...

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1Thank jamestorrance
London, Canada
Reviewed 1 week ago NEWvia mobile

Seven people, 4 teens and 3 adults stayed in three separate rooms on first week of January. The weather was perfect with 7 days of 28 degrees and sunny. That may be biasing my review but we found the Riu Bachata was a good place to stay for the money. My AC dripped a bit but other than that the...

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3Thank Rob P
Toronto, Canada
Reviewed 1 week ago NEW

My best friend and I had an amazing week during our stay at the Riu Bachata from December 26, 2016 to January 2, 2017. The flights there and back with Sunwing were very smoothly with no delays. The only thing to note here is that you now have to pay for food on the Sunwing flights. The scenery in Puerto...

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6Thank xweixix
manchester
Reviewed 1 week ago

We are a family of 4 and stayed in this hotel December 2016. We flew on Thomson Dreamliner and it took around 9 and a half hours from the uk to get there. We arrived in Puerto Plata late afternoon and faced a long wait in immigration (approx. one hour to get through) its $10 per person to gain entry...

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28Thank cmcManchester
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Inside the Riu Resort, along with ClubHotels Riu Merengue and Riu Mambo * Main building plus 1 and 2-story bungalows * Surrounded by 50,000 m2 of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 25 m / 81 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 500 m / 1650 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about ClubHotel Riu Bachata

Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $126 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Bachata 3.5*
Number of rooms: 610
Reservation Options:
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Also Known As:
Riu Bachata Puerto Plata
Clubhotel Riu Bachata Hotel
Clubhotel Riu Bachata Puerto Plata
Riu Bachata Dominican Republic
Riu Puerto Plata
Bachata Riu
Club Hotel Riu Bachata
Hotel Style:
#4 Spa Hotel in Puerto Plata
#5 Romantic Hotel in Puerto Plata
#8 Top resorts Hotel in Puerto Plata
#8 Family Hotel in Puerto Plata
#9 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travelers have asked, with answers from ClubHotel Riu Bachata staff and other travelers.
748 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the sea view rooms are the best. However ours was spoilt by about 20 to 30 trees so we couldn't see it!”
 of 5 bubbles V4597XXannw, 2 days ago | Read review
“8030 good out to sea”
 of 5 bubbles 779grahamg, 2 days ago | Read review
“near the tennis court”
 of 5 bubbles downtimeforfour, 1 week ago | Read review
“Get the buildings closer to the pools and stay on 2nd or 3rd floor.”
 of 5 bubbles SSarvara, 1 week ago | Read review
“Look somewhere else”
 of 5 bubbles 343janetf, 1 week ago | Read review
5 of 5
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