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Be Live Collection Marien

Carretera Luperon, Km. 4,5 Complejo Turistico Costa Dorada, Puerto Plata 57000 Dominican Republic
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Be Live Collection Marien is an all-inclusive 5-star resort in Puerto Plata, located in the northern coast of the Dominican Republic. With a privileged location synonymous of beautiful settings and its heavenly beaches, it is a perfect place to spend a relaxing vacation whether it is for a romantic getaway or for a family fun adventure. The resort features a spa, nearby golf course for guests and event facilities ideal for hosting special events. This complex is located 1 hour from Santiago de Los Caballeros, 10 minutes from the city of Puerto Plata, known for its rum factories and 30 minutes from Gregorio Luperon International Airport.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Paid internet
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Shops
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
Spanish
Hotel links
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Special Offer:5% Additional Discount
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5,875Reviews721Q+A100Room tips
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Popular mentions
So let me start off this review by stating what i look for when planning a vacation so you can better understand why i say the tings i do...when planning a trip and reading reviews i look for cleanness,safe and you can always find something to eat. That's all...my husband and i are well traveled through the Caribbean and abroad. I booked this resort specifically because we stayed at the Be Live Punta Cana last year and figured same resort same Island same experience! Very wrong... the food was horrific same dishes at each meal other than switching out a meat here and there. What was set out for lunch was also the same at dinner, now if your fussy like me you say no problem ill just eat at the snack bar....nope they close the snack bar when the buffet is open then when they open the snack bar all the food that was not eaten at the meal gets put on the snack bar so your SOL if you did not like anything(me). No pizza no fries no nachos no sandwich the list goes on basically no snack bar! (we did see fries on day 4 when locals came in but ill get to that). also we saw bacon once for breakfast the whole week. The Mexican and Brazilian a la carte was amazing the Mediterranean they refused my husband to come in with shorts even though they had people in there with shorts and we pointed them out, then we were left to sit there with no food or drink for over 30 minutes, after finally getting a drink and placing our order they gave everyone in the place bread and lit the candle on their table but not us at this point we just got up and left. Let it be known my husband over tips and at any other resort we have ever gone too the staff learns this quick and usually treats us well. Come Friday the place became overloaded with locals getting drinks had long waits and we watched the fill theirs bags at the buffet...literally. It was only then they actually put fries and nachos out 1 tray each time but when they were gone they were not refilled. The pool was filled with glasses and straws, dishes left all over the resort even though they have these great drop off bins EVERYWHERE!!!!! On our last 2 days they closed 2 of the pools for maintenance?? Now we were all left in a small pool where the entertainment, music and games were played! Not good if you like quiet or just wanna read a book. The staff was great and a big shout out to Spaghetti he was amazing! our room was always clean and the fridge well stocked with water and pop. Always clean towels and reception was great fast check in and out! So like i said it was ok!
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Response from Belive-Marien, Director de Relaciones Públicas at Be Live Collection Marien
Responded 2 days ago
Dear Guest On behalf of the address of the Be Live Collection Marien hotel, we thank you for choosing us to enjoy your vacation in Puerto Plata, RD, as well as for taking part of your valuable time to inform us about your recent experience through this site. Web. It was and will be a pleasure for us to have had the opportunity to assist you. We would like to offer our sincerest apologies for the difficulties that I may have experienced during your stay and that were not as expected during your stay regarding the variety of food, pool cleaning, service in an à la carte restaurant (Rodizio ) and other situations that you describe in your comments which does not correspond to the quality standards we offer. However, we are pleased to read that our room services have enjoyed the speed of check-in and the excellent service received by our staff thanking you for the mention of mosquito which, like everyone, is committed to making guests' vacations Nice and pleasant. The comments of our customers are very important to us and we firmly believe that the quality of service we strive for can only be achieved by listening to the suggestions and comments of our customers. Our main interest is to guarantee the satisfaction of our guests while they are in the property and offer customized solutions or alternatives in the place during their stay if irregularities are reported. We know that it is difficult to change your perception of us and we sincerely regret that your experience in our establishment was not what you had anticipated and that we could not meet your expectations in any way. We assure you that we are constantly working to improve our product, both in service and in infrastructure. It will be a pleasure for us if you allow us another opportunity to serve you, and make your experience pleasant. John Acosta Community Manager
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This was our honey moon and we had a great time. The staff, the people everone was just so nice. We will definitely be back in the near future. Everyone made sure we were having a great time ans experience.
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Review collected in partnership with Be Live Hotels
Response from Belive-Marien, Director de Relaciones Públicas at Be Live Collection Marien
Responded 3 days ago
Dear : Charisygonzalez On behalf of the management of the Be Live Collection Marien hotel, we thank you for choosing us to enjoy your vacation in Puerto Plata, R. D., as well as for informing us about your experience through this website. We are very pleased to know that our services and facilities exceeded your expectations and that you enjoyed your honeymoon as well as the excellent service and kindness you received from our collaborators, You can be sure that your comments have been sent to the different departments of the hotel, so that they know of your great satisfaction. For us it was and will be a pleasure to have had the opportunity to serve you. We understand that the experiences of our guests play a key role that leads us to achieve excellence in service. We hope to welcome you again and make your experience wonderful again. Best regards, John Acosta Community Manager
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Nice clean resort located in beautiful Puerto Plata. I had an Amazing time, Great staff with amazing performances. Among many yordalis aka Skinnyboy, Tequilla, Trazy, Spaghetti and Baldimir stood out from the crowd. They kept guest going durning the day by the pool or beach and at night kept guest dancing all night in the club. I had an amazing time with all my friends will definitely return.
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Response from Belive-Marien, Director de Relaciones Públicas at Be Live Collection Marien
Responded 1 week ago
Dear Elizabeth Q On behalf of the management of the Be Live Collection Marien hotel, we thank you for choosing us to enjoy your vacations in Puerto Plata, R. D., as well as for informing us about your experience through this website. We are very pleased to know that our services and facilities exceeded your expectations and that you enjoyed your stay with the excellent activities we offer to share with family and friends in addition to the good cleanliness we offer as well as the good service and kindness you received for part of our collaborators, thanking you for the mention of animation employees Tequilla, Tracy, Spaghetti Baldimir and jordalis which stand out for kindness and professionalism. You can be sure that your comments have been sent to the different departments of the hotel, so that they know of your great satisfaction. For us it was and will be a pleasure to have had the opportunity to serve you. We understand that the experiences of our guests play a key role that leads us to achieve excellence in service. We hope to welcome you again and make your experience wonderful again. Best regards, John Acosta Community Manager
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I had been to this hotel for so many time and everytime i feel so happy one of the reasons me and my family stay here is because the pool, food is perfect all member staff restaurant and house keeping but thanks to the super team animation team the legendary moskito,riky Jackson,merali, jordaly, tracy, Angi , and, verónica and Evelin from the mini club thanks. guys me and my family definitely we are coming back excellent job to Amauri and mr Liriano for the good management also JJ colour Fran and rafi the painter thanks for the painting
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Response from Belive-Marien, Director de Relaciones Públicas at Be Live Collection Marien
Responded 1 week ago
Dear Yoel A On behalf of the management of the Be Live Collection Marien hotel, we thank you for choosing us to enjoy your vacations in Puerto Plata, R. D., as well as for informing us about your recent experience through this website. We are very pleased to know that our services and facilities exceeded your expectations and that you enjoyed your stay with the exquisite cuisine that we offer as well as the comfortable swimming pool, the good cleaning, as well as the excellent service and kindness that you received from our collaborators , thanking you for the mention of the animation employees riky Jackson, merali, jordaly, tracy, Angi and, veronica and Evelin, thanks also for the mention of our general manager Mr. liriano as well as our room manager mr amaury dominguez which They stand out for their kindness and professionalism For us it was and will be a pleasure to have had the opportunity to serve you. We understand that the experiences of our guests play a key role that leads us to achieve excellence in service, you can be sure that your comments have been sent to the different departments of the hotel, so that they know of your great satisfaction. It will be a pleasure for us to welcome you again and make your experience wonderful again. Best regards, John Acosta Community Manager
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There is a bartender working there and his name is Eduardo Ramos. Eduardo and his bartender friends were very unprofessional. Eduardo every gave out his phone number to my daughters and wife. He didn't even realize we were all together. My proof is his number 829-661-7494
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Response from Belive-Marien, Director de Relaciones Públicas at Be Live Collection Marien
Responded 1 week ago
Dear guest On behalf of the management of the Be Live Collection Marien hotel, we thank you for choosing us to enjoy your vacation in Puerto Plata, R. D., as well as for informing us about your recent experience through this website. It was and will be a pleasure for us to have had the opportunity to serve you. We would like to offer our sincerest apologies for the inconvenience and delicate situation during your stay with the aforementioned collaborator which does not correspond to the principles and policies of the company We know that it is difficult to change your perception about us, but it must be said that we are always willing to offer quality services and that the staff is committed to making guests' vacations pleasant and enjoyable.  No doubt your opinion has the maximum value for us, since, with it we can improve the service and facilities and thus achieve the total satisfaction of our guests. You can be sure that your comments have been sent to the different departments of the hotel, so that they know of your comments of the situation that you relate We hope it does not close its doors and allow us to welcome you once again to show you why we are the favorites of many. Best regards, John Acosta Community Manager
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PRICE RANGE
$84 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
be live grand marien hotel puerto plata, grand oasis marien hotel, coral marien puerto plata, oasis marien, marien coral resort, grand oasis marien puerto plata
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
584
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