Cofresi Palm Beach & Spa Resort
1 Paradise Drive Cofresi Beach, Puerto Plata 57000 Dominican Republic
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About
#18 of 63 hotels in Puerto Plata
Location
4.0
Cleanliness
4.0
Service
3.9
Value
3.8
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
Spanish
Hotel links
Location
69Somewhat walkable
Grade: 69 out of 100
13Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
1 Paradise Drive Cofresi Beach, Puerto Plata 57000 Dominican Republic
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5255Reviews1042Q+A100Room tips
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+1
Loved it. I read many reviews about this resort and there's a lot. Before I continue I must emphasise, the employees throught the resort are very helpful and friendly, they are very professional and gives you the most hospitable feeling, every one of the staff members I've met or seen smiled, waved, or said hello and was willing to help you or find someone who can. You get the warmth of the island and the resort from the people. "VIP" Gold. Is the way to go here.. "VIP" Gold. Has access to everything but I think one private beach, a couple restaurants and golf carts, that's for higher level members, which is only a small percentage of the resort there's more than enough for everyone to enjoy. The place is huge and there's a lot to enjoy Lifestyle Cofresi, presidential, and tropical Resort Puerto Plata. [ ] The place is exceptionally clean, the trees and gardens are well manicured and there's security cameras and security staff everywhere. The pathways are well lit at night, high visibility painted spots for extra caution, speed bumps at designated crossings for extra safety. There is a very comfortable vibe throughout the resort. You can get around via the shuttle service that runs throughout the resort with stops every 15mins at pickup locations Accommodation [ ] My wife and I stayed in a one bedroom suite at the Sunrise Suites with a view of the beautiful ocean, we were on the second floor but could still see the ocean from the extra large balcony. The suite was very clean, spacious and very inviting and totally modern with full kitchen, refrigerator (stocked with beer, pop, water, fresh fruits, yoghurt, and cheese replenished daily) microwave, toaster, blender, and full utensils if you would like to cook or if you have the time off from all the activities that is. Free WiFi in the suite and private beaches, very fast and reliable. The entertainment [ ] The entertainment crew is one of a kind, From pool activities, games during the day, entertainment at night by the pool bar or at the coliseum they always had a smile on their face The food. [ ] The food was great. there was never a shortage of anything at the buffet. At the (VIP) beaches someone was always ready to take our food or drink order. And if you need a special drink mixed to your taste, not a problem, there's also crapes the way you like it and a full on ice cream bar. The lounge at Azul (VIP) for drinks, appetisers or lunch is perfect place to go if you need time off from the beaches or pools. With so many buffet and restaurants to choose we had dinner at a different restaurant almost every night. the food and the service was excellent at every restaurant. The beach. [ ] The beach was clean, seaweeds are cleaned every morning and there's no broken shells but I always recommend water shoes. The first few days the water was very clear and the waves were calm but after the wind picked up on day four the waves got bigger and the water had more seaweeds, if you go past the waves it was not bad but my wife preffers to be close to the waters edge. But still no loss there are lots of pools on the resort, and some of (VIP) pools almost seem private. With no shortage of lounge chairs or cabanas on the beach or at the pool of course you may not get a cabana if you show up at 2:00pm depending on the season but there was lots available while we were there and that was only on one beach.. Overall experience [ ] Overall experience I'll give an eight since it started a bit shaky with the salesman and it rained all day the second day, on day three it got a lot better. The (VIP) member Gold band gives you a different experience, from a room to a suite, quiet and relaxing private beaches and pools more restaurants, a true lifestyle experience. And of course you have full access to the resort so if you want to put the book away and party you can do that to. [ ] I must close with a special thank you to Gerald and Jeffry who guided us through the membership process also all the wonderful and friendly staff we met during our stay. [ ] Will I come back. Definitely. But lifestyle also has more resorts to visit. [ ] If you would like to try the (VIP) member experience you can message me here. S.Simmonds Ontario, Canada. …
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: You can simply say no to the sales staff
You don't have to be a member to have a beautiful...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 4 days ago
Dear Guest, Thank you for taking the time to write a review about Cofresi Palm. It is of great importance to know our guest's experience in order to improve our services. We are really happy to read your detailed opinion about our resort, services, and facilities and appreciate that you have shared it on TripAdvisor with other future guests. It would be a pleasure to host you again in the future. Warmest Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
We went towards the end of COVID so not everything was open but we loved it so much we are going back in 2 months! It is huge so do your research people the nay sayers that complain about the size or walking that's on you for not looking into the details We had hot water...the food was amazing but we are just happy it's not Cuban food lol Pools are great people are great treat them with respect and you'd be amazed! Voice your room concerns they will accomodate you And people please Don't give a bad review because your room wasn't ready at 10am when you arrived It's like any hotel 3pm...if it's sooner tip them! A little goes a long way Or go to a sandals We love cofresi!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
14 Helpful votes
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded Aug 23, 2022
Dear guest, First of all we would like to thank you for choosing Cofresi Palm as the hotel to enjoy your vacation and we also would like to thank you for writing your opinion about your experience. We are very happy with your nice review!! We hope to have the opportunity to host you again very soon!! Warmest Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bartender Wilfredo De Los Santos was excellent, and very dedicated to his job and helped you out in any way he could. Great drinks and so energetic and fun - he was the best bartender there and deserves a raise !!!!!! When you have a bartender who takes care of his clients it makes a big difference to your vacation. Thank you Wilfredo! Augustino Zarcone Canada
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 2 weeks ago
Dear Guest, Thank you for your great comments and positive review. We would be pleased to welcome you back to Cofresi Palm for another unforgettable vacation!! We will share this review with our fantastic Wilfredo!! Thank you so much!! Sunny Regards, 🌞🌞 The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We loved this resort!! The only thing bad was so many stairs to climb for every level of the resort. We are older (66, 68 and 71) and we enjoyed the food and the entertainment. We stayed for 28 days and it rained only once bad. The check in was a breeze and we were upgraded to a Junior Suite, which is wonderful! The entertaining group of Mini Me, Nikki, Coffee and Ninja (aka Spiderman) were a great joy. They were sitting and visiting with us everyday and when it was time to play the games, they always called for me over the intercom to please come play. We had a great time. Carlos was a very funny guy that sat and visited with us daily also and Charles (aka Eddie Murphy) were very fun. They helped set up the water sports : kayaking and so forth. We highly recommend this resort if you are young and do not have any walking problems. There is a shuttle bus that comes around every 20 minutes and you are welcome to use it when you want to get from place to place. They also have golf carts that will come get you but you will have to call and request it. Amy is the best waitress at the buffet Pearl. The actual beach area for Confresi is small but the beach extends to other resort areas that can be used too. Take your passwords for your phone with you if you don't remember them...lol. I tried to get the wi-fi sims card put in and it messed up my phone and I could not access my phone at all because I couldn't remember passwords. My own fault. You can get one hour free of wi-fi at the resort lobby every day. For every week you are there you get three specialty restaraunts. We LOVED the Mexican and the Moonlight. All were good but those we visited more than once. We loved being there. Everyone is very friendly!!!!…
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to write a review about Cofresi Palm. It is of great importance to know our guest's experience in order to improve our services. We are really happy to read such a nice opinion about our resort, services, and facilities and appreciate that you have shared it on TripAdvisor with other future guests. It would be a pleasure to host you again in the future. Warmest Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only good thing was the sun and heat and food was really good.The rest was terrible. Staff was unfriendly. The smell was awful smelt like sewage the whole 2wks we were there.no hot water for 2 weeks.pools were dirty and NO Beach it was pitiful. Went to the Blue Lagun restaurant and have never been treated so poorly EVER because we didn't have a shiny gold bracelet never ever have we been treated like we were nothing. It was not a VIP restaurant so everyone should have been treated with the same kindness and hospitality. Expensive and they are pushy for you to go into there stores.way to many stairs and staff was rude.will never go back and everyone we meet said the same thing .worst vacation we have ever been on
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Just don't go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 2 weeks ago
Dear guest, We thank you for your feedback and for giving us your point of view about our property and services as it helps us to improve our standards. On behalf of the Management please accept our sincere apologies for any instance of inconvenience experienced during your stay with us. Respectfully yours, The Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very big resort, spa people always bugging you even when you’re sitting on your balcony. It’s a timeshare. Just say no thanks and you don’t have to go on it. I did have a hot stone massage. It was awesome.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The resort is crowded with locals from Friday afternoon to Sunday afternoon. They come and stay...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 2 weeks ago
Dear Guest, Thank you for your comments and review. It would be our pleasure to welcome you back to Cofresi Palm for another unforgettable vacation!! Sunny regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful location that has been ruined by ill conceived development and bad management. Nothing that demolition and new construction wouldn’t cure. Dirty poorly maintained rooms. Mediocre food. Walking around requires dodging golf carts, shuttle busses and commercial vehicles. Very structured caste system. Beach is segregated by caste - Cofresi gets a tropical slum area with crowded “cabanas” that are falling apart. Intense sales pressure to purchase into their third world paradise. “No” results in increased pressure and further negative responses results in shunning and dismissal.
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Things to avoid…the entire resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 4 weeks ago
Dear guest, We thank you for your feedback and for giving us your point of view about our property and services as it helps us to improve our standards. We want to apologize for any inconveniences you may have experienced; we sincerely regret that, on this occasion, we were not able to meet your expectations fully. With best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are very dirty and outdated. Moldy. Had to go to 3 rooms. 2nd room had dead ants in the bed. Asked to get clean sheets and this is what we got, clumps of long black hair and then was asked if it was mine. Very laughable, I have really short hair.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Upgrade your room to the 40, 41, 42 or 43 block, either before you go or when you check in, these...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 4 weeks ago
Dear guest, We thank you for your feedback and for giving us your point of view about our property and services as it helps us to improve our standards. We want to apologize for any inconveniences you may have experienced; we sincerely regret that, on this occasion, we were not able to meet your expectations fully. With best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid this hotel at all costs. Air Transat should not be sending people here. We stayed for 2 weeks and the whole first week was wasted changing rooms nearly daily in order to secure basic necessities- hot (even warm) water, AC, and doors that lock. Each and every one of the rooms we were given had one of these wrong- ice cold water, no water at all, broken AC, doors not locking. Reception staff could not care less. They were incredibly unhelpful and rude. The Air Transat rep was a waste also- talking to Freddy was like talking to a wall- he won’t help with anything except buying excursions. After 1 wasted week, we had to tell them to change our hotel as I wasn’t going to bathe 2 young children in cold water or without electricity anymore. Reception told us to talk to guest services. I told guest services that I was not leaving their office without a proper solution. They wanted me to leave and come back (at 1pm for a room, which always changes to 5pm when you come at 1pm). I refused and told them I will wait until a resolution is found because I will change hotels today if they don’t sort it out. After a couple of hours, and threatening to bathe in the pool with soap because the pool water was warmer than my room water, they “upgraded” us to a “junior suite”. Consider they want to charge $20 per person for this “upgrade” which I refused. It normally comes with a different color bracelet and access to another bar and beach. I just wanted a room which had basic necessities, which we got on day 8. The junior suite is not a suite. It’s a nice room where everything works- where you have hot water, and where your AC and locks work. It is what the standard should be. Do not pay to upgrade. It just does what they want to happen- people get awful rooms and get so tired of it that you pay extra. Don’t waste your time with reception. Go to guest services and refuse to leave until you are upgraded for free. Or, threaten to call your provider to change hotels entirely. The high ratings you see here are artificially inflated because they come from people who are staying as “VIP”. This is basically timeshare people. They call it a “membership” not a timeshare but it’s the same. You have to pay a huge sum of money to “buy in” and pay per stay afterwards. Do not fall for this. You can enjoy the hotel without a golf cart (that’s how they get most people believe it or not). Fees start at 15k and they will give you a special one day only deal “just for you”!for 6-8k. This is just the beginning. The nice villas and golf carts are for people who pay way more than that (some as much as 300k). Otherwise, beach is rough and not suitable for small children. Older children will have fun with the waves. Most beaches are VIP so you will likely use your towel on the beach. Which is fine and not worth the expense to upgrade, trust me. The pools are mostly good except for the one by reception which is in very rough shape. Bar drinks are mediocre at best. Buffets are fine but half of my family members got food poisoning and many other guests did too. The “a la carte” restaurants are awesome- do everything you can go get a reservation (the weekly schedule opens Sunday at 9am- be there at 830 as it gets busy fast). You have access to Casablanca buffet at the hotel next door - go and check it out. There are peacocks and it’s very nice. Better than Pearl at Cofresi but Pearl is less busy which is a benefit also. Buffet service is mostly poor and you will often wait a long time for even water. Not always but often. There is a lot of walking which we didn’t mind. There is also a shuttle that will get you everywhere you want to go. Be careful with small children due to the road traffic. I’ve never seen so much road traffic in a hotel, it’s kind of annoying. I wish it was more pedestrian friendly. If internet access is a priority for you then you will be disappointed. You get 1 hour of free wifi per day. All in one shot and cannot be used again until 24hours later (time it accordingly). You can buy wifi from the hotel - don’t as the power tends to go out quite regularly. You can buy SIM cards at the store- don’t, they are ripping you off. Buy your internet at the pharmacy (yea, believe it or not). It’s about 1/3 of the store cost and way cheaper and better than buying hotel wifi. Also, there is a sewage smell around the hotel. It comes and goes and is mostly in one area. Regardless, it’s disgusting. The hotel should immediately prioritize resolving this as it cannot be safe and sanitary. To wrap up, avoid this hotel entirely if you can. However, if you get lured by the price, fight for your basic needs. Hot water, AC, and doors that lock are not luxuries. Fight to get these needs met especially if staying over a week (it’s gonna take time). Do not pay them a penny. You cannot trust a corporation with any of your money if they cannot guarantee your basic needs. The get obviously don’t care and you shouldn’t give them any money…
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Date of stay: March 2023
Value
Location
Service
Room Tip: Avoid this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 4 weeks ago
Dear guest, We thank you for your feedback and for giving us your point of view about our property and services as it helps us to improve our standards. On behalf of the Management please accept our sincere apologies for any instance of inconvenience experienced during your stay with us. Respectfully yours, The Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the worst resort we have ever stayed!! NO hot water had to change our room 3 times due to the water issue, phones not working, key cards not working, bathroom door broke, No water at times in the toilet, we were on our Honeymoon and it was ruined by this resort!! the pools were dirty, raw sewage smell in places, and the staff were not helpful at all! and its definitly not a place if you have mobility issues! I will definitly not go back to this place and would not recommend it to anyone! You save up for a Honeymoon away just to have it ruined, we came away very disappointed
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Stay Away from this resort!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 4 weeks ago
Dear guest, We thank you for your feedback and for giving us your point of view about our property and services as it helps us to improve our standards. On behalf of the Management please accept our sincere apologies for any instance of inconvenience experienced during your stay with us. Respectfully yours, The Management Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$80 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sun village puerto plata, sun village hotel cofresi, dominican republic sun village, sun village dominican republic, sun village spa, sun village resort dominican republic, sun village resort puerto plata, sun village beach resort, sun village resort spa puerto plata
FORMERLY KNOWN AS
Be Live Grand Carey
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
468
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Frequently Asked Questions about Cofresi Palm Beach & Spa Resort
Which popular attractions are close to Cofresi Palm Beach & Spa Resort?
Nearby attractions include Ocean World Adventure Park, Puerto Plata (0.5 miles), Bravissimo Fiesta Premium (0.5 miles), and Cofresi Beach (0.5 miles).
What are some of the property amenities at Cofresi Palm Beach & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Cofresi Palm Beach & Spa Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cofresi Palm Beach & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Cofresi Palm Beach & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Cofresi Palm Beach & Spa Resort?
Conveniently located restaurants include Charros CaribeMex, Le Papillon, and El Pilon.
Are there opportunities to exercise at Cofresi Palm Beach & Spa Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Cofresi Palm Beach & Spa Resort have an airport shuttle?
Yes, Cofresi Palm Beach & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cofresi Palm Beach & Spa Resort have airport transportation?
Yes, Cofresi Palm Beach & Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cofresi Palm Beach & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Cofresi Palm Beach & Spa Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.