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I’m into my 4th night of 6 and I must say the resort needs improvements the junior suite was remolded poorly (pay attention to details) the beds are so uncomfortable and the food is not tasty. The VIP beach has great workers but sadly that’s...More
I stayed at the LHVC Cofresi Palm as a VIP member for a week in October 2017, and I had the best time of my life! This was my first time at an all-inclusive property, and it set the bar very high for vacations to...More
4 Thank Alyssa Y
Response from The Management T, Manager at Cofresi Palm Beach & Spa ResortResponded November 13, 2017
Thank you for taking the time to write a review about Cofresi Palm in Puerto Plata.
It is of great importance to know our guests experience in order to improve our services.
We are really happy to read such a nice opinion about...More
The rooms are horrible - old, broken furniture (not much of it either - two beds, 1 "closet", and 1 miniature TV stand)...the bathroom same. To add insult to injury there is no hot water in the afternoon. The food in the restaurants is a...More
The hotel was alright. The tour at the beginning was uncalled for, annoying, and very pushy. They kept trying to sell us a membership, we kept saying no and they wouldn’t let us leave. The food was okay. We had no hot water for 4...More
The resort is located on several hills so difficult to avoid climbing stairs if physical challenges or pushing a stroller. Shuttle comes by every 20-25 min if you are able to wait.
Rooms are ok but need replacement of repaired beds. Ours was obviously repaired...More
1 Thank caml77
Response from The Management T, Manager at Cofresi Palm Beach & Spa ResortResponded 2 days ago
Thank you so much for taking some time to express your impressions during your stay at Cofresi Palm in Puerto Plata. Your review is very appreciated by us and your comments encourage us to continue improving our services.
We would like to assure...More
Response from Dolphins1047 | Reviewed this property |
Unfortunately, they do not have am 800 number for calling from the states. My best guess would be to immediately go to Guest Services right in the main lobby and make that request. That is where you can also =go to make... More
Unfortunately, they do not have am 800 number for calling from the states. My best guess would be to immediately go to Guest Services right in the main lobby and make that request. That is where you can also =go to make restaurant reservations.