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Cofresi Palm Beach & Spa Resort

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Cofresi Palm Beach & Spa Resort
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3,319 Reviews from our TripAdvisor Community

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Showing 2,824: English reviews
Quakertown
Reviewed yesterday NEW

We booked this trip through Cheap Caribbean and got a good deal but turned out the good deal means you get the rooms that had no air conditioning the first night and you had to complain to get moved and that took a lot to get them to move you. They knew when they put you in the rooms there...

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Thank Darby D
Reviewed 2 days ago NEW

We were there for 2 weeks from Nov 14-28 2016, we had an awesome time, the place was very clean, we met lots of nice people and had lots of fun, our room got flooded due to a tropical storm one day and the staff came and took care of us right away, the service was great, the food was...

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Thank Agata T
New York
Reviewed 3 days ago NEW

Accompanied by mother aunt cousin & friend. Since we arrived the service was terrible. Items in the room were broken, sink clogged, stains on walls and chairs & roach in restaurant and lobby. Treated badly because I was not a member.

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1Thank fhebee
Reviewed 1 week ago NEWvia mobile

I stayed a week in the Dominican Republic for the 1st time. It was the greatest vacation I had. !!! All inclusive is the way to go. The best customer service ever!! My stay started at Tropical with the two most friendly bartenders Marcos and Juan. Ask for a shot of Mamajuana👍🏽!!! The entertainment staff Chufiay, Minnie Mouse,Black Panther ,Blaki,...

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2Thank Graciella M
Reviewed 1 week ago via mobile

We just got back from our seven day stay at Cofresi. We had so much fun and we were very thankful to have meet some really wonderful guys on our stay. The animation staff, especially Blackie and Blondie were amazing! They treated us like family and we already miss them! Cant wait to come back and visit those guys!!!

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3Thank JustChels212
Reviewed 1 week ago via mobile

Check in the people were very friendly Some things to note-a room safe is strongly encouraged but you need to purchase a lock for your room safe 3 bucks a day, its a physical lock and key that if you loose is 200 bucks. Where to keep a key on your person? Old school... you get one towel card per...

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2Thank Leslie F
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Leslie, Thank you for having chosen Cofresi Palm Beach and Spa Resort to spend your holidays. We appreciate you took the time to express your experience. We are deeply sorry that your experience was not as good as you expected and that you were not completely satisfied with our service. We apologize if at any moment our policies caused...

Reviewed 1 week ago

During our stay we experienced a few days with poor weather, so we did our best to enjoy as many animation activities offered by the resort as possible (we tried pretty much everything, from dancing classes to tennis:)). Special thanks to Francisco "Mini Me", who gave us Spanish language classes every morning! I started from nothing and in the end...

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1Thank Maciej M
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Maciel, We greatly appreciate that you have chosen our Hotel as your holiday destination, our main goal is client's satisfaction. We will congratulate our Animation staff for the good services provided. We thank you once again for having chosen us to spend your holydays and for taking the best of it! Sincerely, Management

Lawrence, Massachusetts
Reviewed 1 week ago

I had a great time during my trip. The pools were fantastic and the service was great. The hotel and beaches were beautiful. We arrived a little early so the bell boys watched our bags while we went to eat and walked around the hotel which I thought was great. We met this one dancer named Blacky who convinced us...

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2Thank guerrerolaureini
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Laureini, Thank you for taking the time to share your experience in our Resort. We are glad to know that our service and falicities were able to fulfill your expectation;We will share your comments with our the staff that you have mentioned. It's great to know that it was a 5 star vacation and we hope to host you...

Hewlett, New York
Reviewed 2 weeks ago

this was our 3rd trip there,we are members & took 3 other couples. whenwe arrived it took 3 hours to check in, they kept changing the all inclusive prices,sent us to the tower,spent 1hr there & when we got back they made us look like fools as if we wrote the letter stating our ititnerary. we finally went to our...

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5Thank penn555
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your time to write this review. Your comments are taken very seriously, we will use it to improve our service and we apologize for not being able to fulfill your expectations. We hope you will allow us the opportunity in the...

Bloomfield, New Jersey
Reviewed 2 weeks ago

I purchased a stay for Confressi from Groupon which is supposed to include "VIP experience: access to special VIP beach, pool, and sports bar" but the trick is there are levels to the VIP status. It took us about 2 days to figure out what we had access to and what we didn't especially since the front desk staff were...

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4Thank Itswhitneyduh
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Whitney, We appreciate you took the time to express your experience in this review. We are deeply sorry that your experience was not as good as you had expected and that you were not completely satisfied with our service. We wish to assure you that we take any comments as a constructive criticism. Our management will take note of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer. ... more   less 

Additional Information about Cofresi Palm Beach & Spa Resort

Address: 1 Paradise Drive | Cofresi Beach, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $109 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cofresi Palm Beach & Spa Resort 3.5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Sun Village Puerto Plata
Sun Village Hotel Cofresi
Dominican Republic Sun Village
Sun Village Dominican Republic
Sun Village Spa
Sun Village Resort Dominican Republic
Sun Village Resort Puerto Plata
Sun Village Beach Resort
Sun Village Resort Spa Puerto Plata
Hotel Style:
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travelers have asked, with answers from Cofresi Palm Beach & Spa Resort staff and other travelers.
582 questions
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Questions? Get answers from Cofresi Palm Beach & Spa Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not stay in building 3 no a/c ask for room with a/c and hot water at the very beginning”
 of 5 bubbles 85darbyd, yesterday | Read review
“Cofresi section rooms are all upgraded.”
 of 5 bubbles 318agatat, 2 days ago | Read review
“We enjoyed the stay at the buildings in the older part of the resort, which weren't luxury, but were spacious, nicely furnished and quiet.”
 of 5 bubbles 416maciejm, 1 week ago | Read review
“Make sure the quality of the appliances, floor, walls, refrigerator etc. are up to par. The picture on the wall had water stains on them. Should not have to ask to be moved to another room. ”
 of 5 bubbles 699charlainb, 2 weeks ago | Read review
“Rent room on 2 or 3 floor , avoid mold smell, may reduce mosquito & flies in room .As more rains ground floor may get some crawling BUGS .”
 of 5 bubbles 107kaushikm, 2 weeks ago | Read review
5 of 5
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