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Cofresi Palm Beach & Spa Resort

1 Paradise Drive Cofresi Beach, Puerto Plata 57000 Dominican Republic
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Room & Suite (919)
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About

#82 of 93 all-inclusives in Dominican Republic
Location
4.0
Cleanliness
4.0
Service
3.9
Value
3.8
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Paid wifi
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
Spanish
5281Reviews1047Q+A100Room tips
Traveler rating
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Doug K wrote a review Dec 7
2 contributions
We just returned from Cofresi Resort yesterday. I really cannot understand the negative reviews. Our trip was amazing. This resort hands down had the best food I have ever experienced at an all inclusive resort. We had the pleasure of going to 5 of the ala carte restaurants and loved them all. Food and service was top notch. I thing though our favourites were the Brazilian, the Indian and the Mexican. We also found great food and service at the Pearl Buffet. All staff here were so wonderful. But special mention needs to go out for Domingo. He is so professional and super friendly. Also Anna at Pearl was an amazing server. Our rooms were very lovely. We had no issues. Beds very comfortable. Pillows could be better though. We loved all the different pools that were available to enjoy. Bartenders were very friendly. Our only wish would have been to have wine on the bars in addition to restaurants. For any wine drinkers out there, I will say the wine was great at all the ala carte restaurants. Also want to mention the head Bell Hop at Cofresi. He was so pleasant and super efficient. The Front Desk staff were top notch. Always smiling and happy to help in any way they could. I am a traveller that usually does not go back to the same place twice, but after experiencing this resort, I will be changing this rule. I look forward to coming back again in the near future. Jane
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stay798339 wrote a review Aug 2022
Sarnia, Canada49 contributions19 helpful votes
+1
Hotel's Favorite
We went towards the end of COVID so not everything was open but we loved it so much we are going back in 2 months! It is huge so do your research people the nay sayers that complain about the size or walking that's on you for not looking into the details We had hot water...the food was amazing but we are just happy it's not Cuban food lol Pools are great people are great treat them with respect and you'd be amazed! Voice your room concerns they will accomodate you And people please Don't give a bad review because your room wasn't ready at 10am when you arrived It's like any hotel 3pm...if it's sooner tip them! A little goes a long way Or go to a sandals We love cofresi!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
14 Helpful votes
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Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded Aug 23, 2022
Dear guest, First of all we would like to thank you for choosing Cofresi Palm as the hotel to enjoy your vacation and we also would like to thank you for writing your opinion about your experience. We are very happy with your nice review!! We hope to have the opportunity to host you again very soon!! Warmest Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cheryl V wrote a review Nov 2023
5 contributions3 helpful votes
Nov 25 to Dec2, 2023. 42408 Cofresi If you are foolish enough to book the Cofresi Palm Beach and Spa thinking you can BELIEVE the bs they state about it being all-inclusive, you may as well burn money for fun. It's a front to try to upsell you on their timeshare (Lifestyle Resorts), with guilt-trips at every turn from personnel looking for either an opportunity to tell you about the timeshare (apparently they get both an uplift for delivery and a commission for buy-in). Check-in was horrendous - two hours of bickering and waiting as they could not find the prepaid reservation and then required additional deposit until they could "confirm" the next day during business hours!! Getting the deposit refunded took an additional 90 minutes bickering at the front desk. Shuttle services to get around the resort are not at set times and you can end up waiting upwards of 30 minutes or more (most shuttle stop spots have no benches or seating or shade for waiting guests). The resort overall is very poorly maintained at most facilities, filled with incredibly inattentive and unfriendly staff more interested in talking amongst themselves than acknowledging or serving guests. The food is subpar and odd, even at the "vip" restaurants they grudgingly allow you to book. No elevators, stairs stairs stairs and more stairs everywhere, minifridge in room not restocked unless requested mutliple times and then barely even water. The bldg 42 unit 308 backs onto a main road and is noisy 24-7. Light switches in the room are a mystery, and the bedside lamps don't have switches at all so we unplugged them entirely. Hot water is not always available so expect a tepid shower and acknowledge you will likely never use the jetted tub in your room unless you like cold baths. Gift shop conveniently says your credit card is pin locked at their terminal and invite you to go use it at the atm and return with cash - sounds very scammy to me! Casino has only vlt's. Only bright spot was our "concierge" driver Jose, who always had a smile and a positive attitude. His colleagues should take note and smile and speak to guests with attention and pride in work. Long story short, if we could have changed our flights at no cost, we would have left early to get out of this huge disappointment of a vacation. We are now counting the minutes till we leave Saturday. Stay somewhere else, if you want all-inclusive. In fact, do yourself a big favor and avoid this joint.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Annabelle L wrote a review Nov 2023
2 contributions
We got to the resort November1 and stayed one week. The Cofresi Palm was GREAT! When we checked in we were treated to a shot of Rum, it was great! We got to our room and did not have a very good view, however, the room was clean and close to the trolly stop and pool. You get a card to exchange for a pool towel, which was different. Keep in mind when you leave you will have to exchange your towel for a card. Then turn in your room card and towel card at check out. The all inclusive was good, something tasty at every meal. The scheduled reservations for dinner were very helpful and we got to eat at a different place every night. I wanted to go to Catholic Mass on Sunday - but could not navigate the cab situation myself and the staff were not keen on me venturing outside of the resort. I did take a day trip to ride the gondola and tour Puerto Plata - must do that!!! The staff was awesome and I would recommend this trip and location to everyone! Great job Cofresi!!!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Food was great, location was great, day trip was great, loved this resort!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christine wrote a review Nov 2023
Kemptville, Canada10 contributions2 helpful votes
The resort was amazing. The food was amazing. The staff at this resort were all absolutely wonderful. We loved every part of our vacation at this resort. It was so clean, and everyone from the front desk, the buffet, the bartenders, the activity folks, the groundskeepers, the helpers to your room were the best ever. Everyone that works at this resort should be commended.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Book your excursion at the resort from your representative.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 3 weeks ago
Dear Guest, We are delighted to hear that you had an outstanding experience during your stay at the resort. I It is heartening to know that our team went above and beyond their regular duties to make your vacation unforgettable. We hope that you will have another chance to visit the resort and enjoy the same remarkable experience again. Thank you for choosing our resort, and we look forward to welcoming you back soon. Warmest Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TamP wrote a review Nov 2023
1 contribution
We stayed at this resort in January 2023 with friends for 1 week. We chose this resort based on the alleged size, number of restaurants and bars, quality, etc. Unfortunately, we were cat fished it seems. The resort is falling apart - toilet wouldn't flush, smelled of mold, our friends water was only cold. The number of bars/restaurants advertised is misleading - you do not have access to these unless you are a VIP member. The food was not good, I ended up getting food poisoning and was in bed for 2 full days. This is not a 4 star hotel, more like 3. I would not recommend this place!
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 3 weeks ago
Dear guest, We are sorry to hear about your negative experience at the resort in January 2023. It is regrettable that the resort did not meet your expectations, and that you faced several issues during your stay. Your honest feedback is appreciated, and we value your input. We will ensure that your concerns are addressed and we will take the necessary steps to prevent such issues from recurring. We thank you for bringing this matter to our attention and want to apologize for any inconveniences you may have experienced; we sincerely regret that, on this occasion, we were not able to meet your expectations fully. With best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rdcrow004 wrote a review Nov 2023
Peterborough, Canada35 contributions31 helpful votes
Pools are cold. It rained a few days we were there and there is no lobby bar and no where to sit and stay dry. Rooms are nice and the food was so so. Its very hilly and time share people drove us nuts.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 3 weeks ago
Dear guest, Thank you for taking the time to provide us with your valuable feedback. We are sorry to learn that your stay with us did not meet your expectations, and we apologize for any inconvenience caused. We appreciate your comments and observations. We will take your feedback into account as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that meets your expectations. Best Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SARA R wrote a review Oct 2023
1 contribution
I went with a family group for my wedding. To start customer service (front desk) not professional at all they rip off people by asking them for a tip to give them a better view of the room. Rooms were with no air conditioning, smell horrible, they act like they couldn't change the room until they see it so it would take hours. ( meanwhile they took the tip). All there rooms have issues either in the bathroom or AC. They wedding staff were outstanding can't complain about that. But will not recommend this resort there's better resorts in DR. Don't believe what you see in pictures. This is the worst resort I have ever been.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: All Pool and towels closes early 6pm in a hot country no fun at all.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded Oct 30, 2023
Dear guest, Thank you so much for taking some time to express your impressions during your stay at Cofresi Palm. Your review and comments are very appreciated by us in order to improve our operation. Thank you so much for your opinion. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shosherry wrote a review Oct 2023
St. Augustine, Florida30 contributions7 helpful votes
+1
We’re staying here at the resort and this is the best getaway!! Quiet and relaxing. I found some of the other pools a bit warm but this one is perfect Love!!! Also has a couple of adult only areas as well as swim up bar, 3 different areas to swim to and some shady places for when you don’t want to be directly in the sun.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: I understand that coming here Sunday through Friday is the best. Miss the massive crowds on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded Oct 23, 2023
Dear Guest, Thank you for taking the time to write a review about your stay at Cofresi Palm. We feel pleased and motivated to read such a nice opinion about our resort, services, and facilities and appreciate that you have shared it on TripAdvisor with other future guests. It would be a pleasure to host you again in the future. Warmest Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue F wrote a review Oct 2023
Saint Charles, Canada1 contribution
This was an awesome resort. The food was spectacular and the people accommodating. Please be aware there is a lot of walking and not really wheel chair accessiblity. THere are three resorts linked, this one is the biggest and there is a shuttle that will take you to the other resorts or within your resort. If you have issues walking i would not recommend this but that is the only negative part of this resort.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Lots of pools, lots of walking, food is good, All is in US funds. Lots of restaurants and good...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded Oct 23, 2023
Dear Guest, Thank you for taking the time to write a review about Cofresi Palm. It is of great importance to know our guest's experience in order to improve our services. We are delighted to hear your opinion about our resort, services, and facilities and appreciate that you have shared it with other future guests on TripAdvisor. It would be a pleasure to host you again in the future. Warmest Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$87 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sun village puerto plata, sun village hotel cofresi, dominican republic sun village, sun village dominican republic, sun village spa, sun village resort dominican republic, sun village resort puerto plata, sun village beach resort, sun village resort spa puerto plata
FORMERLY KNOWN AS
Be Live Grand Carey
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
468
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COFRESI PALM BEACH & SPA RESORT $69 ($̶2̶8̶1̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Puerto Plata, Dominican Republic

Frequently Asked Questions about Cofresi Palm Beach & Spa Resort
Which popular attractions are close to Cofresi Palm Beach & Spa Resort?
Nearby attractions include Ocean World Adventure Park, Puerto Plata (0.5 miles), Bravissimo Fiesta Premium (0.5 miles), and Cofresi Beach (0.5 miles).
What are some of the property amenities at Cofresi Palm Beach & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Cofresi Palm Beach & Spa Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cofresi Palm Beach & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Cofresi Palm Beach & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Cofresi Palm Beach & Spa Resort?
Conveniently located restaurants include Le Papillon, Charros CaribeMex, and El Pilon.
Are there opportunities to exercise at Cofresi Palm Beach & Spa Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Cofresi Palm Beach & Spa Resort have an airport shuttle?
Yes, Cofresi Palm Beach & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Cofresi Palm Beach & Spa Resort have airport transportation?
Yes, Cofresi Palm Beach & Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cofresi Palm Beach & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Cofresi Palm Beach & Spa Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.