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1 Paradise Drive Cofresi Beach, Puerto Plata 57000 Dominican Republic
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Room & Suite (884)
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About
#15 of 55 hotels in Puerto Plata
Location
Cleanliness
Service
Value
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer.
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Room & Suite (884)884
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Concierge
Shops
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Ocean View
Great View
Languages Spoken
Spanish
Hotel links
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
13Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
1 Paradise Drive Cofresi Beach, Puerto Plata 57000 Dominican Republic
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Rental CarsSee rental cars from $41/day
4969Reviews990Q+A100Room tips
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Popular mentions
This is a resort that caters to locals and upsells VIP. If you are looking for basic accommodations, but still good service... this is the place to go. CAUTION: This is not the usual 5 stars all-inclusive resort that most overseas tourists are looking for. Still good food and limited selection of alcohol (unless u are VIP).
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Date of stay: June 2021
Value
Location
Service
1 Helpful vote
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 3 days ago
Dear guest, Thank you so much for taking some time to express your impressions during your stay at Cofresi Palm. Your review and comments are very appreciated by us in order to improve our operation. Thank you so much for your opinion. Best Regards The Management
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+1
Hotel's Favorite
Traveled Feb 21 to 28th, what an amazing resort, we had a great check in experence at the lobby desk, no issue when we arrived early around 1 pm, room would be ready at 3 pm and as promised it was. At check-in they gave us our braclet so we could eat and drink until our room was ready. Porter desked looked after our lugguage and moved it into our room at 3. Stayed in the 40 series building 3rd floor overlooking the pool and Cofresi beach, room was very clean and well stocked everyday by our house keeper Santa, Overall great vacation and would go back again through Transat.
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Date of stay: February 2020
5 Helpful votes
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded Mar 21, 2020
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted on the TripAdvisor are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay at Cofresi Palm. Your comments encourage us to continue improving our services. Thank you for staying with us and we look forward to be able to welcome you back. Warmest Regards The Management
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If you get the Groupon, okay. If you go with a member and stay in the Villas even better. Otherwise, opt for a place with decent food and amenities. Don't believe they won't try to sell you. We ditched the dude every day at 8AM who wanted to take us to breakfast! There were soooo many children in all of the pools, even the adults only. It's like Latin Disney! The only hot tubs that are hot are at the spa. The buffet food is terrible so make reservations for the restaurants. And if you're very "tanned" like me, you will definitely sense some tension from some of the folks here. If you travel a lot and are accustomed to nice beaches, great hotels and amazing local dining, this place is not for you. Definitely not staying here again and wouldn't recommend it to friends. Oh wait, the landscape and vegetarian was beautiful... there I found something positive!…
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 5 days ago
Dear guest, Thank you very much for the time you took to share your review with the TripAdvisor community. Please rest assured that we take all reviews as an opportunity to detect possible shortcomings and chances for improvement. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards, The Management
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our things were stolen from the room by the room service lady name isabel martinez. we notifie the hotel staff and nobody cared they told us they would open a investigation and will give us an answer in 72 hours and nobody did its been 30 days the hotel never cared and never even contacted us,, i try contacting the hotel and the person i spoked to from the legal department (juan carlos caceres) and he stated he has contacted the finance department and to give him a few days. i called him a few days later and he stated he never told me he contacted the finance department since they dont even have that. these people are all in on the scheme this hotel is pulling.. starting from the security. they steal your stuff and everyone gets a cut and keeps their mouth quiet. I am now hiring a attorney to sue this place and see if any action is takin since i have all the conversations recorded…
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Date of stay: May 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
As a VIP member I am so disappointment at the way the resort downgraded from what I would call a 5 star resort back in early 2010s to what it is now, a 2/3 star resort. My husband and I booked a 8 night stay at Cofresi. A very loud music was played every day by the pool. They also had what appeared to be a DJ yelling loudly in Spanish. We couldn’t use our balcony at all because of the noise.... Majority of the people staying at the resort are locals. Because of that, the resort caters food and music to them. Expect Spanish music only and Spanish based meals at majority of restaurants. Beans & rice for days... There is also a significant language barrier as most staff speaks broken English. They need to do better providing English speaking staff to English speaking guests. The restaurants are not what they used to be. No white tablecloths for members anymore; food quality has been substantially downgraded. I no longer felt like a VIP... food is very heavy, just felt really unhealthy being there. A lot of menu options had items out of stock but I think they decided to permanently cancel them. For example, their menus still show lobster as an option but we were told repeatedly they were out of them. I remember dining at Jazz when I was in the resort couple of years ago but it has been closed. The VIP World restaurant is also not what it used to be... they even put cheap patio furniture in there. The only restaurant I’d recommend is Anya’s lounge at the tower. It is the last restaurant that vaguely retains the quality of the food served before. Upkeep is lacking. Restaurants need to be remodeled. The cushiony Beach chairs were dirty. Each day, we had to wait long time for staff to come and give us pillows and towels. There are only three VIP beaches left and I don’t think they even pay attention of who goes there (except for the NV beach). Because of this, it was difficult to find quiet spot to read a book. The locals also have a custom of walking around with boom boxes so it can get really loud everywhere. The so-called VIP beach is not even VIP as everyone has access. I won’t even mention the quality of people hanging out there... most jacuzzi areas on the beaches also appeared dirty. The reason why I bought my membership years ago was because of “members only” Serenity beach. Now this beach is closed permanently. The map they give to guests says “temporarily closed” but it is closed for good. I think they are going through a legal battle over land and they abandoned all the buildings on that beach. Speaking of the map it is out of date. So many restaurants/bars on it say member only but they are pretty much opened to everyone. We were upset at the small amount of member-only bars left. They also keep creating higher “ranks” so if you bought a certain membership you will be downgraded every couple of years. We bought the VIP “member” package. Now, they created “chairman” status and these guests get all the nice meals and beaches that VIPs used to get. Basically, our status was downgraded meaning they actually breached our contract...…
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from The Management Team, General Manager at Cofresi Palm Beach & Spa Resort
Responded 5 days ago
Dear guest, Thank you for taking part of your valuable time on posting this review of us on TripAdvisor. We very much appreciate your feedback, as it is through this medium that we are able to address guest issues and discrepancies and to improve our operation. We want to thank you for your observations and rest assure that we are working on a daily basis to solve all the problems. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards, The Management
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PRICE RANGE
$57 - $402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sun village puerto plata, sun village hotel cofresi, dominican republic sun village, sun village dominican republic, sun village spa, sun village resort dominican republic, sun village resort puerto plata, sun village beach resort, sun village resort spa puerto plata
FORMERLY KNOWN AS
Be Live Grand Carey
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
468
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Claim Your Listing Frequently Asked Questions about Cofresi Palm Beach & Spa Resort
Which popular attractions are close to Cofresi Palm Beach & Spa Resort?
Nearby attractions include Bravissimo Fiesta Premium (0.5 miles), Cofresi Beach (0.4 miles), and Ocean World Terrace (0.5 miles).
What are some of the property amenities at Cofresi Palm Beach & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Cofresi Palm Beach & Spa Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cofresi Palm Beach & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Cofresi Palm Beach & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Cofresi Palm Beach & Spa Resort?
Conveniently located restaurants include Le Papillon, Charros CaribeMex, and El Pilon.
Are there opportunities to exercise at Cofresi Palm Beach & Spa Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Cofresi Palm Beach & Spa Resort have an airport shuttle?
Yes, Cofresi Palm Beach & Spa Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cofresi Palm Beach & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Cofresi Palm Beach & Spa Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Cofresi Palm Beach & Spa Resort?
Many travelers enjoy visiting Fortaleza San Felipe (2.9 miles), Casa Museo General Gregorio Luperón (2.9 miles), and Logia Masónica Restauracion No. 11 (2.9 miles).