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Iberostar Costa Dorada

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Carretera Luperon Km 4 Marapica, Costa Dorada, Puerto Plata 57000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Travelocity
Iberostar.com
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$206
$156
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Free cancellation until 02/24/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (8806)
Dining (641)
Room & Suite (636)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Costa Dorada
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 55 hotels in Puerto Plata
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Spectacular 5 star hotel, on the beach of Costa Dorada in the north of the Dominican Republic. 5 min. from the town of Puerto Plata, typical Dominican. 516 rooms: 302 Double Rooms, 114 Double Pool View, 40 Family Suites 2 Bedrooms, 42 Double Ocean View, 18 Junior Suites Ocean Front. Impressive pool with aquabar, one of them special for children. Star Camp 3 specialty restaurants: Japanese, Mexican and Mediterranean; An international buffet with show cooking. 6 bars Ideal for water sports activities such as kitesurfing, surfing, kayaking and others. Convention hall with an area of 426.38m2 and capacity for 450 people (Theater)
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Parking
Hot tub
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
24-hour security
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Telephone
Coffee / tea maker
Minibar
Flatscreen TV
VIP room facilities
Wardrobe / closet
Iron
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
Languages Spoken
English, French, Spanish, German
8,687Reviews1,238Q+A100Room tips
Traveler rating
  • 5,126
  • 2,332
  • 828
  • 248
  • 155
Time of year
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Popular mentions
AngelOhr01 wrote a review Yesterday
1 contribution
The front desk and the bar personnel near by were very friendly. The hotel was pretty empty 18% capacity. The only thing I noticed was that the personnel at other areas were very unhappy and seem to be that they didn't want to be there. You could tell in their faces but i guess its due to the pandemic. The food wasn't the greatest because they didn't have much options. The restaurant a la cart was close. Other than that I enjoyed my time there.
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Review collected in partnership with Iberostar
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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melymel wrote a review Jan 4
Montreal, Canada2 contributions2 helpful votes
This is the second time I come to this resort and I will say I got excellente service by a women names Yara at the lobby bar and a man naed Efrain at the pool bar. It is very hard to get good customer service now a days and these people just made my stay super!!! Everyone is so nice at this hotel they all say goodmorning even the man who sells the coconuts was awsome!!! Room was veryyy clean , ac was perfect, soda in fridge ..all protocols for covid are taken very seriously . lovee it will be back next year thats forsure
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Costa Dorada
Responded 1 week ago
Dear guest, Many thanks for sending us this marvellous review. It is always great news for us to learn that our guests have had a fantastic holiday. We certainly hope that we will see you again in the not too distant future and until then wish you well. Kind regards, Quality Manager Onine Iberostar Costa Dorada
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Sylvie C wrote a review Dec 2020
Gatineau, Canada3 contributions6 helpful votes
The staff was very attentive and friendly. The room was clean and the bathroom newly renovated. Due to Covid not a lot of people at the resort. Many locals stayed for a few Days. Quite a few sellers on the beach. Some were a pain but made a few friends as well. Lots of weeds in the water and on the beach.
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Date of stay: December 2020Trip type: Traveled solo
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Costa Dorada
Responded 1 week ago
Dear guest, Thank you for this wonderfully positive review. We are delighted that you had an enjoyable holiday with us and hope to see you again in the future, until then we wish you all the best. Regards, Quality Manager Online Iberostar Costa Dorada
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Gee bella wrote a review Dec 2020
1 contribution
I don’t recommend coming during these times, food quality was poor and so were the choices, employees seem to have certain protocols that make no sense like not letting you in the restaurants around the pool wet. They don’t have any ‘plastic’ straws available which I found gross since cups weren’t even fully cleaned, employees talk about a pollution safety but then they have plastic re-usable cups available all around the hotel (more like a cut down). I truly don’t think that’s appropriate for these times that anything can produce a virus spread.
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Date of stay: December 2020
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Costa Dorada
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to provide us with your feedback. We truly apologize if we may have fallen short of expectations in certain aspects of the hotel. We would like to reassure you that as we strive to adapt to this new normality without compromising our guests' well-deserved holidays, we have put in place more than 300 measures in all departments following the advice of our Medical Advisory Board to keep everyone safe and we are truly disappointed that you did not receive this impression. Furthermore, we are sure that you understand that the availability or efficiency of local business is out of our control. Regarding your remarks about the plastic, please allow us to explain that at Iberostar we are altering certain aspects due to our “Wave of Change” movement which consists of eliminating single-use plastic, supporting sustainable fishing and assisting in coastal health projects, of course, we do not wish to compromise our valued guests comfort and therefore, take note of all suggestions to enable us to care for the environment and also satisfy our customers. We regret that despite our best efforts we could not satisfy you and apologise for any inconvenience, and hope to have another opportunity to welcome you back and serve you under better circumstances. Kind Regards, Quality Manager Iberostar Costa Dorada
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Beach bum wrote a review Dec 2020
1 contribution1 helpful vote
We had 2 weeks stay in November but disappointed because of shutdown of most of restaurants , bars and almost all of activities. Poor food choice and quality. Evening entertainment (shows) only 3 days a week at the end of the week when surge of local vacationers are expected. Otherwise, empty and boring hotel. Good beach though.
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Date of stay: November 2020
Location
Service
Sleep Quality
Room Tip: don't come till COVID resolved
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1 Helpful vote
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Costa Dorada
Responded Dec 11, 2020
Dear Guest, Thank you for choosing our popular five-star hotel in Puerto Plata. We appreciate you sending us your feedback and we sincerely regret that your expectations were note exceeded during your time in our hospitality and apologise for any inconvenience caused. Please allow us to mention that depending on occupation levels we adjust our services accordingly, we have put in place more than 300 measures to keep everyone safe during this time and are sorry if some of these procedures made your holiday seem less than perfect, of course, we will take note of your comments since, now more than ever during this new normality we know that our guest's comments can only help us to improve. We hope that you will allow us another opportunity in the future and we will have the pleasure of your company once more. Until then we wish you all the best. Kind Regards, Quality Manager Iberostar Costa Dorada
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Previous
PRICE RANGE
$117 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar costa dorado, iberostar puerto plata, iberostar costa dorada dominican republic, iberostar costa dorada puerto plata, iberostar hotel costa dorada, iberostar costa dorada hotel, costa dorado, puerto plata iberostar, iberostar hotel puerto plata
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
516
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Frequently Asked Questions about Iberostar Costa Dorada
Which popular attractions are close to Iberostar Costa Dorada?
Nearby attractions include Joyeria Las Americas (2.8 miles), Rancho Lorilar (1.4 miles), and Vivonte Cigars (2.7 miles).
What are some of the property amenities at Iberostar Costa Dorada?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Costa Dorada?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Costa Dorada?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Costa Dorada?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Costa Dorada?
Conveniently located restaurants include Ristorante Passatore, Los Tres Cocos, and Big Lee's Beach Bar.
Are there opportunities to exercise at Iberostar Costa Dorada?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Are any cleaning services offered at Iberostar Costa Dorada?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Costa Dorada offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Iberostar Costa Dorada?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Iberostar Costa Dorada?
Many travelers enjoy visiting Fortaleza San Felipe (2.7 miles), Casa Museo General Gregorio Luperón (2.6 miles), and Logia Masónica Restauracion No. 11 (2.7 miles).