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VH Gran Ventana Beach Resort

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VH Gran Ventana Beach Resort
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4,837 Reviews from our TripAdvisor Community

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There are newer reviews for VH Gran Ventana Beach Resort
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Showing 4,266: English reviews
Sault Ste. Marie, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our room was clean, AC worked fine and in general...NO complaints!! The food was fresh and hot and the cold foods were on beds of ice so the food that needed to be cold...was cold! Loved the Royal upgrade...Treated us like kings and a queen. Staff went out of their way to make you feel welcomed and made sure you... More 

Helpful?
2 Thank Roxie A
United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Having recently returned from my stay at the Gran Ventana beach resort I can honestly say that I was glad to be home. From the very first day of arrival when we were put in a room that was not the room we had paid for to the rudeness of the bar staff at the reception bar. We arrived on... More 

Helpful?
1 Thank butts1201
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from two weeks at the Gran Ventana and can honestly say it was the nicest part of the Caribbean we have been to,and we have been all over it. We took the Royal package and it was fabulous! For check In we were whisked to the vintage club given a drink and given a low down... More 

Helpful?
3 Thank Bahh7
Resort_Team, Manager at VH Gran Ventana Beach Resort, responded to this review

We are truly delighted to know that you enjoyed your visit to VH Gran Ventana and our Royal Package. Thank you so much for posting your comments and feedback – these are very useful for us and for future guests. We look forward to welcoming you back as a Fidelity Club member (for returning guests). More 

Queens, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The resort looks neat and clean.the room I was in had a balcony with view to the swimming pool very comfortable king size bed clean bathroom I had a fridge with drinks big closet with a safe the room had a big desk also flat screen tv .the staff is very nice and polite,food was delicious big variety of food... More 

Helpful?
2 Thank claudy23
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at Gran Ventana and while not the worst experience I have had it was far from the best and not anywhere near the value you get at other resorts such as Iberostar or LVHC in the area. It was small and crowded, the decor is very outdated and the food was very subpar. I say this as... More 

Helpful?
1 Thank A TripAdvisor Member
Resort_Team, Manager at VH Gran Ventana Beach Resort, responded to this review

Thank you for your recent visit and for taking the time to provide us with feedback from your stay. We are very sorry to learn you did not fully enjoy your stay at our all-inclusive resort. Please know that we have 2 different upgrade packages for guests who would like to have more items in their mini-bar, unlimited reservations in... More 

U.K
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 1 week ago

Like you, I was reading the great reviews about this place and I booked a 7 night holiday and ended up regretting it very much, lets talk facts 1> $35 for internet access, there is so called free internet in lobby but this will connect but never even display ONE webpage, forcing you to pay for premium 2> Cockroaches in... More 

Helpful?
Thank cwsi
Toronto, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great potential ! Could be a 4.5 with some changes. The small things that would make it a 4.5 are missing. Travelled with Air Transat and disappointed in the Transat star rating. Would love to know when they last visited this property. Very little staff assigned to the bars. Most drinks served in plastic glasses. Bar staff appeared very unhappy.... More 

Helpful?
Thank hez131
Resort_Team, Manager at VH Gran Ventana Beach Resort, responded to this review

Thank you so much for staying at Gran Ventana and for posting your comments and feedback – these are very useful both for us and for future guests. We agree that Gran Ventana not a true 4.5-star. Some tour operators assign ratings without our input. We strive to be a top notch 3 star resort, providing excellent service and amenities... More 

Quebec City, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a fantastic week at the Gran Ventana. The dinning room is fantastic you can order your meal and get it cook in front of you. I'm not a big fan of buffet but this way it is just fine. The room are quite a bit old but very well maintained, you have everything you need. The clim is just... More 

Helpful?
2 Thank Tennismen
Laval, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So there is what I liked about Vh Gran Ventana; -The shows at the theater where great . -The food was great to discover, the staff was really polite (The service was so good!). - The pool had a great volleyball net (not the same for the balls). - The entertainment team was the best at having fun. -thank you... More 

Helpful?
4 Thank janelahoud
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First of all, the absolute BEST part of our trip was our server on the beach, Amable. He was the nicest, most pleasant man. He learned our names on the first day and always made sure we had drinks and food. Make sure you bring cash to tip him! A little goes a long way! We upgraded to a special... More 

Helpful?
1 Thank Brooke H
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
  • Banquet Room

Additional Information about VH Gran Ventana Beach Resort

Address: Playa Dorada | PO Box 22, Puerto Plata 57000, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $113 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VH Gran Ventana Beach Resort 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Ventana Beach Hotel
Gran Ventana Dominican Republic
Gran Ventana Puerto Plata
Gran Ventana Beach Resort Puerto Plata
Hotel Gran Ventana Beach
Grand Ventana Beach Resort
Gran Ventana Hotel Dominican Republic
Hotel Style:
#3 Top resorts Hotel in Puerto Plata
#4 Luxury Hotel in Puerto Plata
#4 Romantic Hotel in Puerto Plata
#4 Family Hotel in Puerto Plata
#4 On the Beach Hotel in Puerto Plata
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