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All reviewsplaya doradablack pantherentertainment staffsnack barbeach vendorsdominican republicchickena la cartenightly entertainmentorange marketrecommend this resortresort staffpicky eaterlobstergreat triphave a good timerum factory
This resort is definitely a place to go! The entertainment staff, specifically Kelvin have made this trip very enjoyable and fun!! Also the other staff such as Taino, Roberto, Tracey, yancarlos I will definitely come back. The activities in the beach and the water were...More
This was an exceptional resort with beautiful grounds, good food (although the buffets could have mixed it up a little, and sometimes the food was luke-warm), the staff literally bent over backward to accommodate you! They never stopped working! Everything from cleaning the rooms, sweeping...More
Thank Glen A
Response from Francis I, Guest Relations Manager at Grand Paradise Playa DoradaResponded 2 days ago
Thank you very much for taking the time to write about your experience at our hotel. Your praises of our staff is certainly appreciated by all us. We assure you we'll look into all of your observations.
Look forward to welcome you again.
- Staff are friendly work very hard and efficient
- Close to airport short drive (20 minutes)
- Shuttle pick-up and drop off on time and fast
- Used the in room safe for the week it was great bolted to the wall
My wife and I went back to the VH grand on may 9th to may 24th it was great. The resort is still the same >the food was good the beer was cold ,the room were clean ,the pool was clean the bar had what...More
Thank George V
Response from Francis I, Guest Relations Manager at Grand Paradise Playa DoradaResponded 5 days ago
We are happy to read that you enjoyed your recent vacation to Puerto Plata, and that you visit the area often.
Although we suspect that this review is not from a client of our hotel, we still appreciate visitors express their satisfaction with the vacation...More
I’m going to start off by saying that this hotel was amazing. The people that work there make your stay 100 times better. Victor and Juan that worked at the buffet/snack bar were great, they worked hard but still made sure that you were having...More
Thank Juliana A
Response from Francis I, Guest Relations Manager at Grand Paradise Playa DoradaResponded 1 week ago
We are happy to read that you and your family were satisfied with the overall services of the hotel. We appreciate very much your mention of our staff's efforts to provide the attentive service that really made you feel at home.
We look forward to...More
Response from Gobacksoon | Reviewed this property |
we were there in March went to upgrade and were told it would be 1,900.00 each for the 2 weeks ! I told them that was way more then doing it through our travel agent and why ?their answer BECAUSE . I should ad we didn't... More
we were there in March went to upgrade and were told it would be 1,900.00 each for the 2 weeks ! I told them that was way more then doing it through our travel agent and why ?their answer BECAUSE . I should ad we didn't have the best experience ,BUT all that could of changed we did talk to management and they promised they would look into fixing the issue . I will warn you booking in was HORRIBLE very slow , also they like to put people in the super saver rooms when they have paid for better make sure you have a printed copy of what you paid for . as for the upgrade some people said it was worth it others said don't do it . you do get your own pool, bar, beach area but we met couples who never used any of it because it was too boring ...on the plus side you do get upgraded drinks meaning brand named rum. vodka and beer . I found this resort not to be the best just ok the entertainment was not bad I can say they try hard it's just nothing special . all that being said the sun is warm and that's the reason we go right ?? oh if you have a chance take the gondola up the mountain in town ..well worth it ! and if you are brave the zip lining was crazy fun !!!! enjoy have a great vacation
there is no elevators, so 3 flights of stairs and THEN another set of stairs up into the room, no balcony and the windows are high so you have to stand on bed to see anything!, it has a kitchenette why I dont know! They are... More
there is no elevators, so 3 flights of stairs and THEN another set of stairs up into the room, no balcony and the windows are high so you have to stand on bed to see anything!, it has a kitchenette why I dont know! They are a fair size
Response from Catherine N | Reviewed this property |
I didn’t bother to upgrade. The hotel is a solid 3 star so paying extra wouldn’t change the rating. Front desk check in was awful. Do not accept a room on the 4th floor they are awful with no balcony and strange stairs.