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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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342 Reviews from our TripAdvisor Community

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There are newer reviews for Sunscape Puerto Plata Dominican Republic
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Showing 167: English reviews
Mississauga, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

The rooms were nicely renovated, but I had a horrible experience with a theft. Someone broke into the room through the balcony door and broke open the safe and stole mine and my roommates valuables. The staff at Sunscape didn't help us at all and kept denying that the safe was broken and blamed it on us. Sunscape has NO... More 

Helpful?
Thank aba09471
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Let me start by saying Sunscape hotel was very nice and well kept. I went last week and stayed here for two days and was pleasantly surprised with a nice up to date room with very good air-condition and cleanliness. I didn't go to the spa but did ask to see the facility which was absolultly breath taken. I know... More 

Helpful?
1 Thank Happy547nb
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation, It was a delight to host you, and we are happy to confirm that you had such a relaxing experience overall. And thank you for taking the time for writing this review and are happy to learn that we could meet your expectations. We look forward... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Everyone did their job. It was an amazing experience. We brought our family which consisted of four adults and two kids; one 4 year old and one 12 year old. We sometimes wanted to do things like eat at restaurants and such but our four year old wasn't allowed. The explorer club was amazing. They took our Christopher in and... More 

Helpful?
Thank ilanag96
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Job, We thank you for taking the time for writing this review and are happy to learn that we could meet your expectations. We will let our staff know about your compliments. It's good to know you liked the hotel and services, thank you very much. We look forward to serving you again very soon. Gregoria Castaños eConcierge &... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What an amazing vacation I had!!! It is the employee's that make this resort so beautiful!!! They are so eager to assist you any way they can. The ground keepers keep it impeccable!! There is so much to do... I did the waterfalls, horseback riding and zip lines all in the same day with Mega Excursions! I am older and... More 

Helpful?
5 Thank Sandra F
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a great 2 weeks at Sunscape Puerto Plata. I was in the sun club. The facility was great, very clean, staff was wonderful especial Yuberkis. she made sure I had everything I needed. the staff at the sun club resturant were all super especially Norberto, making sure I had the food and drinks I desired. Juliana at windows... More 

Helpful?
1 Thank rosher944
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Roscher, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation, and the Sun Club. It was a delight to host you, and we are happy to confirm that you had such a relaxing experience overall. We will be sure to pass your comments to our staff, and look forward to the privilege of welcoming... More 

Union City, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed from 6/4 to 6/11. The Hotel is wonderful. The staff is the friendliest I have ever experienced and we travel every 6 months and stay in different resorts. I Had requested a 1st floor room since I have knee problems and stairs are not good for me. When we arrived they had our room ready. Norma in reception... More 

Helpful?
1 Thank slee1966
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Slee, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation, and the Sun Club. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. It's good to know you liked the hotel and services. We will let our staff know about your compliments, and... More 

Montreal, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just got back from my stay at Sunscape with my two teenage boys. We had a great time! The staff was really nice, especially Braulio from the entertainment team,for joking around and playing pool with my sons! He just made it so much fun for them!! The hotel in general was great ( except the wifi ) , the food... More 

Helpful?
1 Thank Msid_74
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Msid_74, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. It was a delight to host you, and we are happy to confirm that you and your boys had such a relaxing experience overall. We will be sure to pass your comments to Braulio, and look forward to the privilege of welcoming you back... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The room were clean and comfy ,staff friendly ,pool ok, food decent, but there is a Club right across from building 7,8,and 9 with loud music until 5am ,so if u are going to stay there ,stay away from that area.

Helpful?
1 Thank Los Rojos De H
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear de los Rojos, It is nice to read that you enjoyed your stay with us. Thank you for sharing your experience with others and we look forward to serving again very soon. Thank you very much. Gregoria Castaños eConcierge & Social Media Sunscape Puerto Plata More 

Halifax, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We travelled with 2 other couples to Sunscape in April. The resort was nice with updated rooms. It rained the first couple nights we were there and on the third night our room flooded. No big deal, they gave us a new room and a free massage for the trouble. The beach wasn't great so we spent most of our... More 

Helpful?
2 Thank Cheyenne G
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Cheyenne, We thank you for taking the time for writing this review and are happy to learn that we could meet your expectations. We look forward to serving you again very soon. Thank you very much. Gregoria Castaños eConcierge & Social Media Sunscape Puerto Plata More 

Moneta, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed for a week and were upgraded to the sun club, which was wonderful and definitely something everyone should consider doing if possible. The food was far better than expected, it was amazing actually. Plenty of bars and smiling and helpful workers. Everything about the resort was great, except for the room. Our experience with the room was as... More 

Helpful?
Thank corylanepressl
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear corylanepress Thank you very much for your comments. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We are sorry we did not completely fulfill your expectations, however we have noted your feedback in order to take the corrective measures to improve every... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata, Dominican Republic (Formerly Barcelo Puerto Plata)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $110 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
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Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 Luxury Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#1 On the Beach Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#2 Best Value Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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