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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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803 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Toronto
Reviewed yesterday NEW

I should start by saying my expectations for this hotel weren't set very high before we went. We travel quite frequently to 5 star resorts(yes we're snobs), so we knew what to expect for the most part in booking this hotel. We went with a bigger family and were trying to accommodate prices. It was a decent hotel with a...

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Helpful?
Thank JoanneMW747
Gatineau, Canada
Reviewed yesterday NEW

we were in the SunClub and reserved 2 suites. The service was excellent from the beggining. A la Carte restaurents were just great. Food was good and no one got sick. We book a photo session with David Aguilera from Adventure Photo. Very professional and pictures were more than expected. I recommend you book a session with David.

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Thank belairm2017
London, Ontario, Canada
Reviewed yesterday NEW

My wife and I went the Sunscape Puerto Plata for a week to get away from the cold. We booked this resort based on positive TripAdvisor reviews and weren't disappointed. Everything was very enjoyable from check in until check out. It was about a 20 minute drive from POP. When we arrived we asked to be in the same building...

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Thank Alex B
Reviewed 2 days ago NEW

Just Love this place :) this was very clean nice very Good food all was Good You must Go and see how this place is great miss them :) the staf was great every one Had a smile Just cant wait to go Back :) 5 stars all the way :)

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2Thank Louise C
Wyandotte
Reviewed 2 days ago NEW

Some of the reviews made us nervous but it was an awesome resort. Our room was up to date and clean. The Gaucho Grill was great. The buffet is just ok but good for quick meals. The pool restaurant was great. Beach was clean. Vendors on beach were courteous if you said no thanks. We did most of our shopping...

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2Thank James T
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear James T, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We...

Guelph, Canada
Reviewed 3 days ago NEW

Hi, Finally I got some time to review my Family New Year trip in Puerto Plata. Travel done on December 27th to January 3rd. Party of 6: 3 adults and 3 children age 14, 9 and 9. We stayed at Sunscape Puerto Plata Resort and Spa. I will try to do this item by item. Hotel location: Very Good 5/5:...

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2Thank ClaudinJC
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear ClaudinJC, Thanks for your comments. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We have been working in order to improve each one of the areas you mentioned as it is our main priority to provide excellent service in all areas. We...

Dover, New Jersey
Reviewed 3 days ago NEWvia mobile

This was my second time staying at this property, the first was when it was Barcelo. All I can say is it is outstanding. What makes it that is the employees. All of the are friendly and helpful. I was greeted by many who remembered me from the first time and they treated me like we were long lost friends....

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1Thank timcornine
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear timcornine, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. It's good to know you liked the hotel and the exceptional service you received from our friendly staff. We appreciate your feedback and look...

Montreal
Reviewed 4 days ago NEW

Just came back from this resort and few things to mention. Property is amazingly maintained. An army of employees are working all day long to clean, paint, garden so you can enjoy a very nice property. The room was large and modern but note that they have twin beds as their standard bed size. The beach is large and flat...

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Thank benadje
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear benadje, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. And thank you for your nice comments, it is a pleasure for us to know you spent a grateful experience here. We will let know to Mrs. Evelyn about your compliments. It's good to know you liked the hotel and services, thank you very...

St. John's, Canada
Reviewed 4 days ago NEW

My wife and I just spent 12 days at this resort. This is our 12th visit to the Caribbean since 2012. Our first to the Dominican Republic though. This resort has left us with a poor impression of the Dominican Republic, Puerto Plata at least. First and foremost, do not travel to this resort if you are travelling without kids....

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4Thank sporty2017
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear sporty2017, Thanks for your comments. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We have been working in order to improve each one of the areas you mentioned as it is our main priority to provide excellent service in all areas. We...

Reviewed 5 days ago NEW

The hotel is beautiful with wide open areas. The staff is more than accommodating and willing to help me with anything. There is a big list of fun excursions to do around the city of POP. Definitely recommend the hotel.

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Helpful?
Thank Jason L
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Jason L , Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. And thank you for taking the time for writing this review and are happy to learn that we could meet your expectations. We look forward to serving you again very soon. Warm Regards. Gregoria Castaños eConcierge & Social Media Coordinator Playa Dorada...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000, Dominican Republic (Formerly Barcelo Puerto Plata)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $120 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Travelocity so you can book your Sunscape Puerto Plata Dominican Republic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 Top resorts Hotel in Puerto Plata
#1 Luxury Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#1 On the Beach Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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Questions & Answers

Here's what travelers have asked, with answers from Sunscape Puerto Plata Dominican Republic staff and other travelers.
290 questions
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Questions? Get answers from Sunscape Puerto Plata Dominican Republic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“In building 8, we were near the club outside of the resort, a little loud but not bad.”
 of 5 bubbles H9442UAjamest, 2 days ago | Read review
“Building 7 was very noisy.: generator or engine on the first floor and a bar on the back with loud music until 2 AM”
 of 5 bubbles ClaudinJC, 3 days ago | Read review
“Best building is 10, 11 and 14, 15 (around the pool)”
 of 5 bubbles benadje, 4 days ago | Read review
“There are no rooms here with an ocean view”
 of 5 bubbles sporty2017, 4 days ago | Read review
“Building 12 room 210 was awesome! Close to the beach, quiet and has a large bathroom. Avoid building 6 if you want a quiet area. We were in building 6 on the third floor and asked to be moved. There were car alarms going off close to our balcony all night long. To be fair it was Christmas Eve and the car alarms were in a parking lot across the street. ”
 of 5 bubbles LoriLarry, 6 days ago | Read review
5 of 5
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