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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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1,328 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed yesterday NEW

First I must say I was very disappointed in Jet Blue vacations to choose this property as part of their vacation package. The flight was great but the hotel is far from luxury. When we arrived at the hotel we had to wait until 3pm to get our room. A first it was not ready and not cleaned. We were...

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Helpful?
1Thank hjohnson55
New York City, New York
Reviewed yesterday NEW

I have stayed at different resorts in Puerto Plata and I must say that I truly enjoyed this visit to Sunscape. The service was terrific from the doorman (Simon) to the receptionist (Ruth), to the breakfast Buffet (Selena), to the Pool Bar (Euri), and lastly but not least Belgica who went above and beyond to make sure our stay left...

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Thank violet d
New York City, New York
Reviewed yesterday NEW

Awesome time at the Sunscape Resort, Spend 6 days at the resort, the staff was great , food was good, Activities throughout the day on the poolside and as well as the beach. I would like to thank many of the employees who went out there way to make it and enjoyable trip. Danny the lifeguard, Selena the waitress at...

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Thank hayqdee
Kamloops, Canada
Reviewed yesterday NEW

We spent 2 weeks at this wonderful resort...good food, nice selection of restaurants and buffets, friendly staff and very clean. Upgraded to Sun Club and glad we did.Johaira , concierge was a great help when our departing flight was delayed .

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1Thank Gizard29
Westchester County, New York
Reviewed 2 days ago NEWvia mobile

Fun, easy, beautiful-this is the kind of relaxation that comes with an all inclusive resort. Transfers waited at the airport and whisked us away. Champagne greeted us as we checked in. Many pools, lounge chairs, meandering walkways offered lounging and strolling to your heart's desire. The beach is big; cleaned and raked daily. There are several lifeguards on duty until...

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2Thank sailorgirl123
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear sailorgirl123, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Once again, we thank you for taking the time to share such a wonderful review of your...

Reviewed 3 days ago NEWvia mobile

It's was my first time in sunscape but it's not the last I want to say thank you DANNY from entertainment team for doing our vacation the best I'll be back soon, sunscape has awesome people working inside the resort one more time Danny we love you the foods it's excellent the pool ,beach the shows awesome and yahaira is...

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Helpful?
Thank juedcar
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear juedcar, Thank you for letting us know about your recent experience in Sunscape Puerto Plata. Having persons like Danny working in this place makes us very special, It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We will congratulate him/her for the good service she gave you....

Winnipeg, Canada
Reviewed 3 days ago NEWvia mobile

My friend and I went to Sunscape for a girls getaway April 3-10, and absolutely loved every minute of our trip. Within the resort, we were accompanied with great service, good food, and friendly staff each and every day. The entertainment staff were awesome, always making sure we were having a good time participating in the various sports, activities, and...

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1Thank Jkohanchuk
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Jkohanchuk, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope...

Cedar Grove
Reviewed 3 days ago NEW

Very Nice property, very good Location ,but service was Horrible . Sun Club Staff was very courteous ,but the Restaurant/Buffet Staff had No Urgency to get drinks or help. Not a Good experience at Dinner ,when the Dinner should be the most pleasant time to eat. Quality of food was Average nothing spectacular. Will not Go again !

Review collected in partnership with this hotel
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Thank L1135LIhugop
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear L1135LIhugop, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience, Thank you for choosing us, and taking the time to provide us with your honest review. We deeply regret your disappointing experience and sincerely apologize for any inconvenience you...

Reviewed 3 days ago NEW

Good solid place for the price. Rooms and grounds were pretty clean. Pool was nice, the beach was okay, but as many others here said, vendors trying to sell you things are extremely annoying. Few complains I had were: room design (poor planning, no shower doors and weirdest tiny closets) Try to avoid buildings 10 and 11 if you like...

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Helpful?
Thank Katherine Z
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Katherine Z, Thank you for choosing us, and taking the time to provide us with your honest review. We deeply regret your disappointing experience and sincerely apologize for any inconvenience you may have encountered during your stay. We were saddened to learn that these situations distracted your attention from the enjoyment of you vacation. Our goal is to provide...

Reviewed 4 days ago NEW

This resort was quite different from the resorts we usually stay at. Most of the time we are in high rises and this one only had 4 or 5 floors and slow paced which was very relaxing. The staff was always helpful and very courteous. the bartenders in Suncape lounge especially Manuel Mendez and Luis Mercado's were great! The food...

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3Thank Theresa K
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Theresa K, Please receive the warmest greetings from Sunscape Puerto Plata. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities. It was a pleasure to have welcomed you home. We certainly hope that we have the honor of being able to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000, Dominican Republic (Formerly Barcelo Puerto Plata)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $136 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, BookIt.com, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Sunscape Puerto Plata Dominican Republic reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 Best Value Hotel in Puerto Plata
#1 Luxury Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#1 On the Beach Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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Questions & Answers

Here's what travelers have asked, with answers from Sunscape Puerto Plata Dominican Republic staff and other travelers.
437 questions
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Questions? Get answers from Sunscape Puerto Plata Dominican Republic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in building 4 and 9. Although they are the farthest from the beach. They are away from noises areas.”
Lulu_NYC_01, 5 days ago | Read review
“Building 10 is noisy in the evenings”
43jamielynnm, 6 days ago | Read review
“Sun Club rooms have more amenities, like robes and fresh fruits.”
Emcavnyc, 6 days ago | Read review
“Rooms by the beach are close to everything. Bldgs 11 & 12 (where we were) are great.”
denised298, 1 week ago | Read review
“All rooms are easily accessible to everything. We stayed in Building 10. Very quiet at night. Great for sleeping.”
, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question