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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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1,204 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

This was one of my best vacations thus far, mainly because the staff made it so! The staff were so charismatic, welcoming, engaging, thoughtful, nonjudgmental, and helpful! Julio was all-around amazing! Yahairo took my mother out of her comfort zone and taught her how to dance salsa, bachata, and merengue. Hilary was the first staff I made contact with at...

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Helpful?
2Thank Kalina P
Boston, Massachusetts
Reviewed 2 days ago NEW

was in this family hotel the truth was terrific all the beach check in the rooms the bars the food was super good the service of the damian, gohan and windows excellent the manager of ayb always helped us we were a group of 32 people and we were there Ask everyone.

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4Thank elmenorgarabito28
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear elmenorgarabito28, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great We hope we...

Miami Beach, Florida
Reviewed 2 days ago NEWvia mobile

What can I say! Outstanding service. Been a client since 2010, and the changes done to this resort have been beautiful and definitely for the best. I always leave satisfied, everyone is very attentive, I want to give a huge thank you to Jahaira from sun club for making my stay feel as if I was home! :) see you...

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Thank carmenbeautyspa
Reviewed 2 days ago NEWvia mobile

I always have a great time at the sunscape pop . All employees make me feel at home. The food is great at all the restaurants thanks to rafelina and Ruth for making sure I always get a great room. My tenth time here and never a complaint.

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Helpful?
4Thank Ken C
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Ken C, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great We hope...

Reviewed 3 days ago NEW

We traveled to Sunscape from March 11th to 17th. The resort itself is very nice and clean. We found the staff to be helpful and courteous. We originally had poolside rooms - big mistake! After 4 sleepless nights (up until 4am the 4th night!) I finally had enough and complained. The concierge was able to put us in the sunclub...

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Helpful?
Thank Mark M
SunscapePuertoP, eConcierge849-918-4880 Luis Arturo y medrano at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Mark M, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Puerto Plata. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We are working on a daily basis to exceed...

Reviewed 4 days ago NEW

Hubby and I spent a week here (Feb 25-Mar 4 2017) We had a wonderful time. The staff are all wonderful, rooms are clean, building 10 is a great location. Food was good ate at windows and castaways all week. Beach was nice. We are planning on returning to this resort and would recommend it to people.

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1Thank Rosemary G
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Rosemary G, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We...

Prince Edward Island, Canada
Reviewed 4 days ago NEW

so I went to this resort on a recommendation from a friend...my gf and I had a great time...the resort has undergone some upgrades....and will ...im told undergo more...the manager told me that it will further effort to become a 5 star resort...sistering with 4 other neighboring resorts....much like the rui chain.....this is not a luxury resort....do not upgrade to...

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3Thank billyjoe188
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear billyjoe188, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Once again, we thank you for taking the time to share such a wonderful review of your...

Moncton, Canada
Reviewed 4 days ago NEWvia mobile

This Resort was better then expected! First time in Dominican! Upon Arrival, greeted and checked-in quickly, however had to wait awhile for rooms to be ready, gave us a chance to explore resort, go swimming and have lunch! Rooms- Very Clean (Block 1200), closest to the beach. Room was cleaned daily and stocked with water, pop and beer. Beach- its...

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2Thank Cassie L
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Cassie L, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are delighted to confirm that you were highly satisfied with our services, and the exceptional...

New York City, New York
Reviewed 4 days ago NEW

I definitely recommend Sunscape Puerto Plata. The service is amazing, and all of the staff are nice and attentive. They did not expect tips, but they definitely deserve them. Dining and bars: There are plenty of bars and food options! I have no complaints about any of the restaurants. Dinner was amazing at the specialty restaurants, and the waiters fill...

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3Thank Myrtyle
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Myrtyle, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are delighted to confirm that you were highly satisfied with our services, and the exceptional service...

TISDALE
Reviewed 5 days ago NEW

We thought the hotel was quite nice. The room was quite nice, since Sunscape just took over, it would have been updated a little in the last couple of years. The food was great, and we loved all of the a la carte restaurants. We felt sorry for the Castaway restaurant, because it is down by the beach not many...

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Helpful?
Thank Amber E
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Amber E, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. It's good to know you liked the hotel and services. We appreciate your feedback and look forward to welcoming you back soon. Warm...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000, Dominican Republic (Formerly Barcelo Puerto Plata)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $127 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
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Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 Luxury Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#1 On the Beach Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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Questions & Answers

Here's what travelers have asked, with answers from Sunscape Puerto Plata Dominican Republic staff and other travelers.
412 questions
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Questions? Get answers from Sunscape Puerto Plata Dominican Republic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if you have families then avoid the poolside”
 of 5 bubbles markmM1237HG, 3 days ago | Read review
“Request first floor if you have any mobility issues, as there were no elevators.”
 of 5 bubbles AmberE699, 5 days ago | Read review
“building 8 I think would be great”
 of 5 bubbles amyn828, 5 days ago | Read review
“Sunclub for sure, worth the little extra”
 of 5 bubbles novagirl, 1 week ago | Read review
“Buildings 4, 5, 6 and 7 are quiet but a bit far from the beach.”
 of 5 bubbles PedroDeToronto, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question