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Sunscape Puerto Plata

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Carretera Luperon. Km 5 Playa Dorada, Puerto Plata 57000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
14 people are viewing this hotel
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$171
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Free cancellation until 06/17/21
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Traveler (3774)
360
Panoramas (66)
Pool & Beach (865)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 55 hotels in Puerto Plata
Location
Cleanliness
Service
Value
Travelers' Choice
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Adult pool
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family Resort
Modern
Languages Spoken
Spanish
4455Reviews1093Q+A100Room tips
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Popular mentions
Adrienne H wrote a review Today
Richmond, Virginia2 contributions
This was one of the best vacations Ive ever had. We loved the resort. They took extra precautions to clean frequently, always cleaning the floors, requiring hand sanitizer for all guests prior to entering any restaurant or stores, and a mask policy in place. The beach was gorgeous and sooo clean, they even have security at several checkpoints. ALL of the staff was very friendly, especially Luis, Alexandra, Magdalena, and my favorite was Anderson!!! The food was fresh at the buffet and the drinks delicious. Things to improve on were making sure we had hot water in the bathroom (shower was cold often), the restaurant meals were not as good as the buffet but the ambiance was great. Overall highly recommend. Beautiful views and amazing staff.
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Date of stay: June 2021Trip type: Traveled with friends
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Talisha wrote a review Today
1 contribution
My stay here was wonderful! I came for my birthday and I really enjoyed the resort all of the amenities were great. The pools were nice and the beach was very nice except for the hagglers of course. The staff was super nice and they were always greeting us and very pleasant. They also did a great job with taking precautions for COVID. It was very clean and every time we went to a restaurant of shop they gave us hand sanitizer. The food in the buffet was very good and traditional. But the food in the restaurants were just okay. I really enjoyed my stay and I had the best time for my birthday. They even bought me a cake and sung me happy birthday. I would definitely come back again! My room was very nice and spacious as well it is actually bigger than it looks in the pictures. The only con was the water in our room turned cold after the first night and it did not heat up or get hot for the shower. My favorite staff members were Anderson, Alexandra and Luis they did a wonderful job!
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Date of stay: June 2021Trip type: Traveled with friends
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RennerDRR wrote a review Jun 10
Fairmont, West Virginia7 contributions
We just returned from our 4th trip within 2 years at Sunscape. Once again, we were greeted by a most enthusiastic and appreciative staff. It’s quite impressive when the Management continuously talks to guests for suggestions to improve the resort. Special thanks to Manager Alberto, Entertainment Manager William Hernandez, and Richie for their hard work in insuring our vacation was pleasant and safe. As always, the highlight of our stay is always the beautiful voice of a local performer who sings every evening. Her voice and professionalism far exceeds any performance we’ve seen in the USA. I hope Guly recommend this resort and hope to return soon.❤️
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 2 days ago
Dear RennerDRR, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope we have the chance to welcome you back again soon. Kind regards, Madeline Cabrera eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2017 info.supop@sunscaperesorts.com
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Victoria wrote a review Jun 10
1 contribution
My husband and I came to spend a few days here. It was really relaxing and we truly enjoyed it. The staff was really nice, and very attentive. The food at the evening restaurants (El Gaucho and Mario) was very delicious and high quality. The bartenders, specially the one at Manatee bar was extremely nice and quick to serve us and give recommendations of drinks.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded yesterday
Dear Victoria1RA, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope we have the chance to welcome you back again soon. Kind regards, Madeline Cabrera eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2017 info.supop@sunscaperesorts.com
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Rafael V wrote a review Jun 10
2 contributions
The truth is that we found things that we did not expect such as the bonfire diner on the beach with an extremely delicious menu, the best drinks and the best attentions, dinner at the gaucho was wonderful and the girl Lilian was very kind, also the boy junior de la bonfire was kind to us
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 3 days ago
Dear Rafael V, Please receive the warmest greetings from Sunscape Puerto Plata. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities. It was a pleasure to have welcomed you home. We certainly hope that we have the honor of being able to vacation with you in the future. Kind regards, Madeline Cabrera eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2017 info.supop@sunscaperesorts.com
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PRICE RANGE
$111 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo puerto plata hotel puerto plata, puerto plata barcelo, grand flamenco, occidental grand puerto plata, occidental grand flamenco puerto plata, grand puerto plata, flamenco occidental, barcelo puerto plata dominican republic
FORMERLY KNOWN AS
Barcelo Puerto Plata
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
585
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Frequently Asked Questions about Sunscape Puerto Plata
Which popular attractions are close to Sunscape Puerto Plata?
Nearby attractions include Joyeria Las Americas (4.0 miles), Rancho Lorilar (2.7 miles), and Vivonte Cigars (3.9 miles).
What are some of the property amenities at Sunscape Puerto Plata?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sunscape Puerto Plata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Puerto Plata?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sunscape Puerto Plata?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Puerto Plata?
Conveniently located restaurants include Ristorante Passatore, Big Lee's Beach Bar, and Mares Restaurant & Lounge.
Are there opportunities to exercise at Sunscape Puerto Plata?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sunscape Puerto Plata have an airport shuttle?
Yes, Sunscape Puerto Plata offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunscape Puerto Plata?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sunscape Puerto Plata?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sunscape Puerto Plata offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.