Emotions by Hodelpa Puerto Plata
Calle Principal Playa Dorada, Puerto Plata 57000 Dominican Republic
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Room & Suite (205)
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#56 of 1,570 hotels in Dominican Republic
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.5
Travelers' Choice
Looking for a place to stay in Puerto Plata? Then look no further than Emotions by Hodelpa Playa Dorada, a family-friendly hotel that brings the best of Puerto Plata to your doorstep.
Emotions by Hodelpa Playa Dorada offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.
Travelers looking to enjoy some shrimp can head to Mares Restaurant & Lounge. Otherwise, you may want to check out a seafood restaurant such as Le Petit Francois, Ristorante Passatore, or Big Lee's Beach Bar.
Looking for something to do in Puerto Plata? Malecon Puerto Plata (1.1 mi) is a popular attraction that is within walking distance of Emotions by Hodelpa Playa Dorada.
We’re sure you’ll enjoy your stay at Emotions by Hodelpa Playa Dorada as you experience everything Puerto Plata has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Private pool
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkeling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish
Location
Calle Principal Playa Dorada, Puerto Plata 57000 Dominican Republic
Emotions by Hodelpa Puerto Plata
Getting there
Somewhat walkable
Grade: 55 out of 100
55
10 Restaurants
within 0.75 miles
3478Reviews423Q+A100Room tips
Reviews
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Came for the weekend with a big group (The Company I work for Christmas Celebration). Excellent staff service in all aspects: Check In, Room, Food, Show, Commodities, Beach, Pools, Activities. Very glad to choose this Hotel. Highly recommended!
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Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded yesterday
Hello Mr. Safari52282963829 Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are happy that all the staff have treated them in such a special way, we will let them know about your comment, they will be very happy. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We became members on this trip. Roberto was absolutely wonderful as a friend and bartender!! Moises, Junior, Carlos and 'Nebraska' were also great hosts!!! All the employees have been very helpful, and we will be back next year.
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Date of stay: December 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: All the oools were slightly chilly in December.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded yesterday
Hello Mr. Travel780310 Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are happy that Roberto, Moises, Junior, Carlos, Nebraska and all the staff have treated them in such a special way, we will let them know about your comment, they will be very happy. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vielra Ramona, Jose and all her colleagues provided a friendly, professional and exceptional service whilst dining at the superb buffet with my friends and colleagues. The resort is situated on a beautiful private beach and has some beautiful wildlife and trees all around. The amenities were second to none with super friendly staff who did everything to make it a memorable stay. Thank you Emotions!
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: The resort is excellent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded 5 days ago
Hello Mrs. Galvincq9334gc Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are happy that Vielka, Ramona, Jose and all the staff have treated them in such a special way, we will let them know about your comment, they will be very happy. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bartender in the adults only section was amazing. Housekeeping was great and friendly. Every worker on the resort always had a smile and happy greeting. We will be returning again in April 2024
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded 1 week ago
Hello Mr.685Karm Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are happy that all the staff have treated them in such a special way, we will let them know about your comment, they will be very happy. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed at the all-inclusive beach resort, Emotions Puerto Playa Hodelpa, in Puerto Playa, the DR, from March 27 to April 4, 2023. While we appreciated the stunning beaches, our experience was marred by below-average service and the irresponsible and deceptive behavior of the management. We made our reservation through a major US online travel platform, relying on detailed descriptions and clear images of the resort's amenities and rooms. Upon arrival, we found a stark contrast between the advertised features and the actual reality. Promised activities like kayaking and snorkeling were unavailable, and our room fell short of expectations. It was smaller than depicted, and several features, such as the malfunctioning soap dispenser, faulty lights, and limited TV channels (only 1 English channel exclusively for tennis), left much to be desired. Upon bringing these issues to the attention of the manager, Rosa, and requesting clarification, we were met with excuses and blame-shifting. Initially, she attributed the discrepancies to the online travel platform, but when pressed further about the information supplied by the resort to online travel agencies, she redirected the blame to her marketing dept. Despite her promise to rectify the situation by moving us to a room that matched the online description, this never materialized. During the checkout process, we discovered that the resort had overcharged us. The Assistant Manager claimed that only our online booking agency could address the issue, which later proved to be untrue. Subsequently, we had to involve both our online booking agency and credit card company to resolve the matter. Just last month, we received refund the overcharge from Emotions, with our credit card company negotiating on our behalf. The staff were not very friendly, and many had more interest in selling additional services and obtaining tips. Apart from the beautiful beach, there was little else at the resort that justified a visit. During this trip, we stayed in other hotels within the same chain before and after Emotions. None of them exhibited the warmth and professionalism we expected.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: No need to dine at their specialty restaurants; the food was terrible. The buffet options were...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded 1 week ago
Hello Mrs. Lir640 Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are sorry that your stay was not like you were waitting for it. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In late November, we visited the hotel, initially concerned due to recent negative reviews. However, our experience was fantastic! The service was exceptionally friendly and helpful. Special shoutout to animators (Alexis and Warley and Carlos and all others) they were amazing! Our kids loved the kids shows, and we enjoyed all the evening entertainment. The food was delightful, offering a variety of interesting options. We qu’aires some resto and they were great. Rooms were consistently clean. While the beach was occasionally affected by wind and seaweed, the staff promptly cleaned them in the morning, and we always found a spot to access the ocean. Kudos to Émotions’ team for providing us with a memorable experience!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Everything’s good ;)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded 1 week ago
Hello Mrs. Eugenekp9360gk Muchas gracias por elegir nuestro hotel Emotions by Hodelpa Puerto Plata durante sus vacaciones en la costa norte de nuestra hermosa isla. Agradecemos todo lo escrito a quienes nos han escrito, porque nos permiten conocer su experiencia y nos ayudan a ser mejores cada día. Nos alegra que Alexis, Warley, Carlos les haya tratado de una manera tan especial. Les avisaremos de tu comentario, porque estarán muy contentos. Gracias de nuevo. Atentamente, Rosa Vásquez Gerente de Atención al Cliente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Great energy, great service, amazing managers, waiters and staff. One of the best massage I got in a resort. Private Spa pool much appreciated. The food is good at the buffet. The restaurants and food at the à la Carte are great! Thanks to the whole team for welcoming our group of friends.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded 1 week ago
Hello Mr. Joaniet671 Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are glad that treated you in such a special way. We will notify them of your comment, because they will be very happy. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Staying at Emotions by Hodelpa was one of the most relaxing 2 week holiday I’ve ever had. I was travelling solo and the treated like a queen. Even though the property was the perfect size, close to the beautiful beach and onsite restaurants, it was the staff that made this trip so amazing. I would like to make mention of a few staff members that really stood out… Alexi from the entertainment staff Luis Geraldino from food service. He made my trip wonderful with his attention to making sure I had a great trip. Ramona - hostess from Buffett restaurant Juan - Pool Cleaner Roberto - Buffett restaurant server on the patio Samuel and Ramone at the beach bar I think his name was Joel at the front desk - he was always so helpful if I needed anything. I can’t remember his name but there was a gentleman who sets up all the loungers on the beach. He was such a hard worker! He was always right there to wipe down my chair, put my towel on it and find me a side table each day that I was there. He was awesome!! The staff is what makes this such a great resort to stay at!!!! On a side note the food had a lot of variety and was really tasty. The beach is amazing to walk and I took full advantage everyday of my stay. The ocean was amazing in colour and warmth making floating in it just the best! The accommodations were kept impeccably clean, bed was very comfortable with loads of pillows and the grounds were beautiful…again the staff makes it this way! …
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Date of stay: November 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded 2 weeks ago
Hello Mrs. Nwiseman333 Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are glad that Alexis, Luis Geraldino, Ramona, Juan, Roberto, Samuel, Ramon, Joel treated you in such a special way. We will notify them of your comment, because they will be very happy. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This trip has been great. The hotel was great Alexis was great, so was jefire was great , Philipe , Dies meidi was great in guest services As well as Luis and Bailey. The beach is wonderful and the food has been great.
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Date of stay: November 2023Trip type: Traveled with family
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded 2 weeks ago
Hello Mrs. Janisseq2023 Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are glad that Alexis, Jefry, Felipe, Diosmeris, Luis, Bailey treated you in such a special way. We will notify them of your comment, because they will be very happy. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved this little resort! The installations are a little run down, but the service overall is superior. Most staff are really friendly and dedicated to serve you. Chemy, from the Wine and Cheese restaurant was excellent! He went above and beyond to meet our needs, including coordinating with the chef in order for me and my husband to have a vegan dinner. The food tasted very good! The only service that didn't meet my expectations was the spa, but everything else was really nice! I would recommend for a nice relaxing and simple vacation!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hodelpa Hotels, Dueño at Emotions by Hodelpa Puerto Plata
Responded 2 weeks ago
Hello Mrs. Sheilafp8525ld Thank you very much for choosing our Emotions by Hodelpa Puerto Plata hotel during your vacation on the north coast of our beautiful island. We are grateful for everything written to those who have written to us, because they allow us to know their experience and help us to be better every day. We are glad that Chemy treated you in such a special way. We will notify them of your comment, because they will be very happy. Thanks again. Sincerely, Rosa Vásquez Customer Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Puerto Plata area.
PRICE RANGE
$131 - $232 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
425
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Claim Your ListingEMOTIONS BY HODELPA PUERTO PLATA $132 ($̶1̶7̶4̶) - Updated 2023 Prices & Hotel Reviews - Dominican Republic
Frequently Asked Questions about Emotions by Hodelpa Puerto Plata
Which popular attractions are close to Emotions by Hodelpa Puerto Plata?
Nearby attractions include Golden Beach (Playa Dorada) (0.6 miles), Playa Dorada Mall (0.3 miles), and Barrels to Bottles Liquor Store & Pub (0.3 miles).
What are some of the property amenities at Emotions by Hodelpa Puerto Plata?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Emotions by Hodelpa Puerto Plata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emotions by Hodelpa Puerto Plata?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Emotions by Hodelpa Puerto Plata?
Yes, free parking is available to guests.
What are some restaurants close to Emotions by Hodelpa Puerto Plata?
Conveniently located restaurants include Le Petit Francois, Ristorante Passatore, and Green Jack Restaurant.
Are there opportunities to exercise at Emotions by Hodelpa Puerto Plata?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Emotions by Hodelpa Puerto Plata have an airport shuttle?
Yes, Emotions by Hodelpa Puerto Plata offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Emotions by Hodelpa Puerto Plata have airport transportation?
Yes, Emotions by Hodelpa Puerto Plata offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Emotions by Hodelpa Puerto Plata?
Yes, dry cleaning and laundry service are offered to guests.
Does Emotions by Hodelpa Puerto Plata offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.