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Emotions All Inclusive Puerto Plata, Ascend Hotel Collection

Calle Principal Playa Dorada, Puerto Plata 57000 Dominican Republic
Traveler (3540)
Pool & Beach (780)
Dining (291)
What is Travelers’ Choice?
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About

#3 of 45 hotels in Puerto Plata
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.5
Travelers' Choice

Looking for a place to stay in Puerto Plata? Then look no further than Emotions by Hodelpa Playa Dorada, a family-friendly hotel that brings the best of Puerto Plata to your doorstep.

Emotions by Hodelpa Playa Dorada offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.

The hotel offers a 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

Travelers looking to enjoy some shrimp can head to Mares Restaurant & Lounge. Otherwise, you may want to check out a seafood restaurant such as Le Petit Francois, Ristorante Passatore, or Big Lee's Beach Bar.

Looking for something to do in Puerto Plata? Malecon Puerto Plata (1.1 mi) is a popular attraction that is within walking distance of Emotions by Hodelpa Playa Dorada.

We’re sure you’ll enjoy your stay at Emotions by Hodelpa Playa Dorada as you experience everything Puerto Plata has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Private pool
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkeling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish
4.5
4.5 of 5 bubbles3,711 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Emotions All Inclusive Puerto Plata, part of the Ascend Hotel Collection, garners praise for its sparkling clean rooms, although concerns have been raised about occasional delays in room servicing. While the vibrant entertainment contributes to a fun atmosphere, guests should be prepared for potential late-night noise. The resort's amenities receive mixed reviews, with some guests disappointed by the scarcity of beach chairs and the basic drink selections, despite enjoying the food and pool variety. The friendly and attentive staff is a highlight, though service can vary. Travelers caution that the resort may not provide the value expected, noting extra costs and limited perks for non-VIP guests.
Atmosphere
Lively
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Limited
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3,711Reviews433Q+A100Room tips
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Sarah B wrote a review Today
1 contribution
Excellent resort, clean, lots of food, amazing beach. Pools were great, lots of activities to do, and take part in if you are knterested. Drinks were amazing, definitely suggest rum punch and each of the daily specials were amazing! Staff was amazing, very friendly, and very helpful! We had a amazing trip!
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gabrielle wrote a review Yesterday
Boucherville, Canada4 contributions
Nice bed, nice place, good music and the staff is amazing. The animation in on top 🙌🏼 Amaury , Drupie and all the staff made my trip very nice. They are kinds. My room was always clean, always bottles of water, beer and clean bed. It was an amazing trip.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Karla W wrote a review Apr 15
1 contribution
A beautiful resort! The entertainment workers are fantastic! Especially Wilmi , amaury, masier, Michael and Marco! Would highly recommend this resort! Animation team is fantastic. The rooms are very clean. Food and drinks have been great. The a la carts are great, especially the Mexican! Night time shows are a lot of fun. Great entertainment!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 2 days ago
Hello Mrs. Karla Thank you for choosing Emotions by Hodelpa Puerto Plata in the north of our beautiful island for your stay. We are happy to know that Wilmi, Amaury, Masier, Michael y Marco! have you treated in such a special way. We will let them know about your comment, they will be very excited. Thank you for taking your time to comment and rate us. Kind regards, Waldy Rosario Customer Service Agent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ellen B wrote a review Apr 13
1 contribution
+1
Emanuel was awesome and kept us safe and Robert from the entertainment team from the great kept us in our toes for water aerobics and Marco was so funny and made sure our vacation was fantastic. Micheal was awesome as well as Fausto and Raymous keeps us so entertained and the form team and all the ladies were awesome. Thank you and we will be back.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 4 days ago
Hello Mrs. Xellen Thank you for choosing Emotions by Hodelpa Puerto Plata in the north of our beautiful island for your stay. We are happy to know that Marcos , Robert and Enmanuel have you treated in such a special way. We will let them know about your comment, they will be very excited. Thank you for taking your time to comment and rate us. Kind regards, Waldy Rosario Customer Service Agent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alicia B wrote a review Apr 13
1 contribution
+1
Marcos became my best friend. Did amazing. Robert is great and made our experience fablous time. Entertainment team made us feel right at home even though we were thousand miles away. Emmanuel came to our rescue when lexi hurt herself. Amazing life guard. Ramos was a whole vibe
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 4 days ago
Hello Mrs. Dalicia Thank you for choosing Emotions by Hodelpa Puerto Plata in the north of our beautiful island for your stay. We are happy to know that Marcos , Robert and Enmanuel have you treated in such a special way. We will let them know about your comment, they will be very excited. Thank you for taking your time to comment and rate us. Kind regards, Waldy Rosario Customer Service Agent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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VicMan M wrote a review Apr 12
2 contributions
Best restaurant ever, best desserts and best Dominican Food in the area. Vielka was the best and she was so polite and very friendly, this is the best place to eat Dominican food and the best wine and desserts too in Emotions Resort, enjoy!!!!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 4 days ago
Hello Mr. 135Vicmanm Thank you for choosing Emotions by Hodelpa Puerto Plata in the north of our beautiful island for your stay. We are happy to know that Vielka have you treated in such a special way. We will let them know about your comment, they will be very excited. Thank you for taking your time to comment and rate us. Kind regards, Diosmeris Nolasco Customer Service Agent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ANA C wrote a review Apr 12
1 contribution
Excellent services 👌 Excellent attention 👏 Exceptional people serving 👏 All the servers are the best and give same good the entire stay .... I will like to come back soon With my entire family and some friends 🧡 for a summer vacation 2024..
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Charles X wrote a review Apr 12
1 contribution
The resort was incredible all service was ok , the buffet had very good food. When we went for reservations Waldy attending us , so professional service and very respectful. Also very good jokes hahaha. Susana from buffet was wonderful too. Of course I'm coming back.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 5 days ago
Hello Mr. 707Charlesx Thank you for choosing Emotions by Hodelpa Puerto Plata in the north of our beautiful island for your stay. We are happy to know that Waldy, Susana have you treated in such a special way. We will let them know about your comment, they will be very excited. Thank you for taking your time to comment and rate us. Kind regards, Diosmeris Nolasco Customer Service Agent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reggie M wrote a review Apr 11
1 contribution
Very good place, nice beach, animation, clean and good food, would recommend it. We had the luck to have Alexis in our hotel. Alexis is the best animator i've ever met, he made our stay very comfortable. Fun authentic person and is always innovating and welcoming the guests.
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Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Good to have Alexis as an animator.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 5 days ago
Hello Mr. Reggiem Thank you for choosing Emotions by Hodelpa Puerto Plata in the north of our beautiful island for your stay. We are happy to know that Alexis have you treated in such a special way. We will let them know about your comment, they will be very excited. Thank you for taking your time to comment and rate us. Kind regards, Waldy Rosario Customer Service Agent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amrizal S wrote a review Apr 11
1 contribution
All things were very cleaned and smooth, the bar guy Jose treated us in a very good way and smiling. Bathroom sometimes kind of cleanliness but is ok. Also the guest service guy ardy or sandy I forgot his name did a great job with reservations he's always making jokes and making people laugh. Pools are great , BEACH WAS PERFEEEECT.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 6 days ago
Hello Mr. Amrizals2024 Thank you for choosing Emotions by Hodelpa Puerto Plata in the north of our beautiful island for your stay. We are happy to know that Jose and Waldy have you treated in such a special way. We will let them know about your comment, they will be very excited. Thank you for taking your time to comment and rate us. Kind regards, Diosmeris Nolasco Customer Service Agent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$167 - $285 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
425
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EMOTIONS ALL INCLUSIVE PUERTO PLATA, ASCEND HOTEL COLLECTION $132 ($̶1̶7̶4̶) - Updated 2024 Prices & Reviews - Dominican Republic

Frequently Asked Questions about Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Which popular attractions are close to Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Nearby attractions include Golden Beach (Playa Dorada) (0.5 miles), Playa Dorada Mall (0.2 miles), and Barrels to Bottles Liquor Store & Pub (0.2 miles).
What are some of the property amenities at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Conveniently located restaurants include Le Petit Francois, Ristorante Passatore, and Green Jack Restaurant.
Are there opportunities to exercise at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Emotions All Inclusive Puerto Plata, Ascend Hotel Collection have airport transportation?
Yes, Emotions All Inclusive Puerto Plata, Ascend Hotel Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Emotions All Inclusive Puerto Plata, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
The staff speaks multiple languages, including English and Spanish.