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JW Marriott Hotel Santo Domingo

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Winston Churchill Avenue No. 93 Ensanche Piantini, Santo Domingo 10501 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (577)
360
Panoramas (58)
Room & Suite (344)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Santo Domingo
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 98 hotels in Santo Domingo
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Elevate your travel experience at JW Marriott Hotel Santo Domingo. Our award-winning luxury hotel in the heart of the Piantini District in downtown Santo Domingo provides a one-of-a-kind destination for your visit to the Dominican Republic. Our prime location places you near popular attractions including the Colonial Zone, Catedral Primada de América and Alcázar de Colón. Retreat to our upscale rooms and suites featuring Wi-Fi access and city views. Savor delicious international fare at our on-site restaurant, Winston's Grill & Patio, and unwind with a specialty cocktail at Vertygo 101 Lounge & Bar. When you're not conducting business or out sightseeing, fit in a workout at our 24-hour fitness center and take a swim in our outdoor infinity pool. Enjoy a rewarding stay filled with exceptional amenities and services at JW Marriott Hotel Santo Domingo.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Paid wifi
Pool / beach towels
Infinity pool
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
83Good for walkers
Grade: 83 out of 100
59Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
1,311Reviews36Q+A100Room tips
Traveler rating
  • 1,205
  • 86
  • 12
  • 3
  • 5
Time of year
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Popular mentions
El Dorado wrote a review Nov 2020
Los Angeles, California197 contributions60 helpful votes
Not the best location if you’re a tourist but not a bad option either. Uber is super reliable and anything you want to go to is nearby. I recommend Santo Domingo as a destination, it seems like most American tourists stay here the night before having to fly or something. Unsurprisingly Santo Domingo is painted as some dangerous city which is truly ridiculous. This area is very very safe to walk around, and you can use Uber here with confidence as well. Zona colonial, tres ojos and any other stuff you might want to check out are 5-10 dollar ubers away. The hotel staff are very nice and helpful, speak English well, and don’t make you feel like a gringo. There’s also a great view of the drive in movie playing for the neighborhood nearby from the pool area. I watched the joker while swimming in the pool.
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Date of stay: November 2020
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Luz de luna wrote a review Oct 2020
Dallas, Texas1 contribution
Excellent service, beautiful and clean. Staff is very friendly and helpful. The food is fantastic. I’m vegan, my husband is not and we both loved the delicious food they cook. Our absolutely best staff member is Belkis in restaurant. She made us feel great. She’s without doubt the best waitress we’ve ever had!!
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Date of stay: October 2020
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Lady T wrote a review Aug 2020
Bagdad, Florida82 contributions18 helpful votes
We love the service, ambience and the Quarto Farmaggi Pizza is to die for! Drinks are well done. Belkis is the sweetest server ever! She is kind, attentive and a very hard worker! Marriott should be proud to have such an amazing employee!. This is a go to place for us every visit, whether we are staying at the JW or not :)
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Date of stay: August 2020
Rooms
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Vg416 wrote a review Aug 2020
1 contribution
This resort when it first was opened was the best in Santo Domingo. We always used to choose this hotel cause it was the best now is not. Before breakfast Would be included not anymore. Overpriced for cold food. Service was horrible. Pool dirty. Only 2 employees 4 hours waiting for food in the pool area. Full of expats the pool area. I wouldn’t recommend coming here at all. Decor and rooms and location great but everything else not at all.
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Date of stay: August 2020Trip type: Traveled with friends
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Response from Alejandro Larrondo, General Manager at JW Marriott Hotel Santo Domingo
Responded Sep 3, 2020
Dear vg416 Thank you for shared your comments with us. First of all I would like to apologize for not meet your expectations, has been difficult times and the re-oppening of the hotesl has been quite difficult with all the restrictions that we have. However this is not an excuse and I am glad to tell you that we revised our staffing model and we put in place an improvment plan in order to avoid any unconfortable situation for our guest. I would like to ask you for a second chance and if you are planning to comeback to Santo Domingo, please let me know in order to take personally take care of your reservation. Have a great day Alejandro Larrondo General Manager JW Marriott Santo Domingo alejandro.larrondo@marriott.com
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johan martinez wrote a review Aug 2020
1 contribution
I recently went to back to my home town to see my father and family during the pandemic and decided to stay in the center of the city, and I made the best decision by staying at the JW Marriott SDQ. The hotel offers service 24/7, pool open 24/7, everybody is so welcoming and amigable. I enjoyed my stay very much, they treated me with so much respect and kindness.. I work for the hotel industry myself and I was amaze by the treatment I got. Special shout out to the “FRONT DESK TEAM”, TERESA, AURA, KATHERINE, RAFAEL and HANNIEL. They were the best helping with everything I needed.... also the pool team, I was there most of the time and they were great... TERESA you are the best 🙌🏽🙌🏽
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Date of stay: August 2020Trip type: Traveled solo
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Response from Alejandro Larrondo, General Manager at JW Marriott Hotel Santo Domingo
Responded Aug 10, 2020
Dear Martinez_jrm Thank you for taking the time and share with us your recent experience in our Hotel, I am glad to know that our team exceed your expectations, I will personally thanks them in your behalf. Please feel free to contact me in case that you need to comeback to Santo Domingo Have a great day. Alejandro Larrondo General Manager JW Marriott Santo Domingo
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PRICE RANGE
$213 - $352 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
NUMBER OF ROOMS
150
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Frequently Asked Questions about JW Marriott Hotel Santo Domingo
Which popular attractions are close to JW Marriott Hotel Santo Domingo?
Nearby attractions include BlueMall Santo Domingo (0.03 miles), Santo Domingo Skyline (0.1 miles), and Acropolis Mall (0.2 miles).
What are some of the property amenities at JW Marriott Hotel Santo Domingo?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
Which room amenities are available at JW Marriott Hotel Santo Domingo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Santo Domingo?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at JW Marriott Hotel Santo Domingo?
Yes, free parking is available to guests.
What are some restaurants close to JW Marriott Hotel Santo Domingo?
Conveniently located restaurants include Winston Grill & Patio, Hard Rock Cafe, and Okra.
Are there opportunities to exercise at JW Marriott Hotel Santo Domingo?
Yes, guests have access to a pool and a fitness center during their stay.
Does JW Marriott Hotel Santo Domingo have an airport shuttle?
Yes, JW Marriott Hotel Santo Domingo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Santo Domingo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at JW Marriott Hotel Santo Domingo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does JW Marriott Hotel Santo Domingo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.